Op basis van 384 geverifieerde beoordelingen
4,0 Hygiëne kamer
4,1 Service & personeel
3,9 Comfort kamer
3,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
adequate hotel for one night stay
Geplaatst op 14 jun. 2019 op HotelsIt served its purpose for a one night stay,restaurant was below average and hotel could do with a facelift
door Jean Paul
Geplaatst op 6 jul. 2015 op Hotels
door een geverifieerde reiziger
Geplaatst op 20 feb. 2011 op Hotels
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Opmerking van Hotelbeheer
9 apr. 2024 door AmandaHotelbeheer
Dar MarkThank you kindly for your review it is much appreciatedKind regards
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2024
Opmerking van Hotelbeheer
19 mrt. 2024 door AmandaHotelbeheer
Dear VincentThank you for your feedback it is much appreciated.
door een geverifieerde reiziger
Geplaatst op 3 feb. 2024
The rooms a looking tired, but are clean.
Staff attendance was poor, we waited at reception to be checked in and there was only one member of staff serving at the bar in the evening and then they disappeared each time a beer needed replacing or to replace empty wine bottles.
Opmerking van Hotelbeheer
5 feb. 2024 door AmandaHotelbeheer
Dear SharonThank you for your review it is much appreciated.I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Kind regardsAmanda/Reservations
door een geverifieerde reiziger
Geplaatst op 28 jan. 2024
Superb value for money
Opmerking van Hotelbeheer
29 jan. 2024 door AmandaHotelbeheer
Dear MarkThank you for your kind review it is much appreciated.Kind regardsAmanda/Reservations
door een geverifieerde reiziger
Geplaatst op 28 jan. 2024
door een geverifieerde reiziger uit Halesowen
Geplaatst op 27 jan. 2024
Served the purpose it was meant to
door een geverifieerde reiziger
Geplaatst op 18 jan. 2024
Very basic and old very hard and uncomfortable bed and pillows definitely not sound proofed rooms food very poor and just reheated bathroom very old bright light comes through from under the door heater doesn’t work so was very cold wouldn’t stay in a holiday inn again very poor
Opmerking van Hotelbeheer
19 jan. 2024 door AmandaHotelbeheer
Dear AndyThank you for your review, it is much appreciated; I am very sorry to hear that you did not enjoy your time with us, it doesn't sound great at all and it's very disappointing as it is certainly not typical of our hotel and I'm very sorry this was your experience, I am going to ask housekeeping to investigate the points you raised to see if we can rectify.. If you do return to the area please do get in touch with me directly I will be able to ensure you have a more comfortable room for your visit.Kind regardsAmanda/Reservations
