Op basis van 980 geverifieerde beoordelingen
4,0 Hygiëne kamer
4,3 Service & personeel
4,1 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
All in all, I really did not have any complaints about my stay here. I think it's more of note when there IS a problem, so let me then say that the staff was great about everything and made the stay seamless and painless. Also, the rooms are generously large and the food is quite good. I would happily stay again.
Opmerking van Hotelbeheer
16 apr. 2024 door AGMHotelbeheer
Thank you very much for the wonderful review! I'm glad to hear that your stay was comfortable, and that our staff were able to make such a great impression. I'll be sure to pass along the compliments to them so that they know they're doing a good job. We do hope to welcome you back again in the future!
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
this was one of the best stays ever for me and my family! They are very genuine family oriented, prepared a hot breakfast every morning and clean linen everyday. Not to mention the friendliness of ALL staff! Highly recommended. Job well done.
Opmerking van Hotelbeheer
12 apr. 2024 door AGMHotelbeheer
Thank you so much for the wonderful review! It was a pleasure having you and your family stay with us and we hope you'll come back and visit again! I'll be sure to pass along the comments to my staff and let them know that they're doing a great job. Thank you again!!!
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
Opmerking van Hotelbeheer
13 apr. 2024 door AGMHotelbeheer
Thank you for your wonderful review! I'm glad that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future!
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
Everyone at the facility were awesome! I will definitely stay there again.
Opmerking van Hotelbeheer
10 apr. 2024 door AGMHotelbeheer
Thank you so much for your wonderful review!! We really appreciate it, and are happy to hear that you enjoyed your stay. I'll be sure to pass this along to my staff so they know they're doing a great job. We look forward to seeing you again!
door een geverifieerde reiziger uit Charleston
Geplaatst op 10 apr. 2024
Nice
Opmerking van Hotelbeheer
10 apr. 2024 door AGMHotelbeheer
Thank you for taking the time to review our hotel! We're thrilled to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future!
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
No room service in 3 days. Had to go to the lobby for clean bath towels. Had hair from previous guest in tub/shower. People smoking just outside hotel entrance. Pair of used underwear in hallway outside of our room. We have stayed here several times. Hotel has really went downhill since.
Opmerking van Hotelbeheer
6 apr. 2024 door AGMHotelbeheer
We appreciate you writing a review for our hotel, but regret that we failed to meet your expectations. I'm sorry for the issues you experienced regarding housekeeping services, our cleanliness, and the behavior of other guests. I reviewed your information and couldn't find where any of these issues were brought to our attention so that we could have the opportunity to correct them. Regarding our housekeeping services, they are provided on request as displayed on the sign during check-in. Guests may ask for service everyday, somedays, or not at all. This was created in an effort to promote guest's freedom and enhance privacy efforts for those that don't wish to be pestered. Smoking across from the loading bay is our dedicated smoking area, however if any guests are bothered by this we encourage them to reach out to the front desk agent on duty, and we will gladly ask guests to go further from the hotel to correct this. Again, I apologize for the issues you experienced, and I will work with the General Manager and Housekeeping Supervisor to deduce different ways which we can better accomodate our guests going forward. We appreciate all feedback, and will use it to improve the experience. We love our return guests, and we're happy to hear that you have stayed often. We hope that we haven't lost your future business, and that you'll give us an opportunity to make things right going forward.
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
We was in a great spot, we had all the stores and restaurants the staff was friendly, as well as the breakfast in the mornings were so good ty for this great experience
Opmerking van Hotelbeheer
6 apr. 2024 door AGMHotelbeheer
Thank you so much for your wonderful review!!! We're thrilled to hear that you enjoyed your stay, and were particularly impressed by our location and staff. I will pass along the compliments to each of them, and we're extremely grateful that you chose our location. We hope that we have the opportunity to welcome you again in the future!
door een geverifieerde reiziger
Geplaatst op 31 mrt. 2024
Breakfast was great, it was quiet, room was clean and all staff members were super friendly.
Opmerking van Hotelbeheer
2 apr. 2024 door AGMHotelbeheer
Thank you for taking the time to write a review of our hotel! We're happy to hear that you enjoyed your stay, and were particularly satisfied with the breakfast options and our staff's hospitality! We hope that you'll stay with us again in the future, and thank you again for the wonderful review!
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
door een geverifieerde reiziger
Geplaatst op 28 mrt. 2024
convenient
Opmerking van Hotelbeheer
1 apr. 2024 door AGMHotelbeheer
Thank you for taking the time to write a review of our hotel! We're happy to hear that you enjoyed your stay, and hope that you'll visit with us again in the future so that we can provide an even better experience going forward. Thank you for your business!!
