Op basis van 989 geverifieerde beoordelingen
4,6 Hygiëne kamer
4,5 Service & personeel
4,5 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 20 aug. 2018 op Hotels
door een geverifieerde reiziger uit Bloomington
Geplaatst op 13 apr. 2024
The elevator feels unstable, the pool is much smaller in reality (looked bigger in the picture), no hot tub, needed extra sheets but had to go down to get them myself, the sofa bed was terribly uncomfortable and disgustingly stained.
door een geverifieerde reiziger uit Bloomington
Geplaatst op 30 mrt. 2024
Opmerking van Hotelbeheer
1 apr. 2024 door Andrea Front Desk SupervisorHotelbeheer
Thank you Nicole for taking the time to provide feedback from your recent stay with us. We are pleased to hear that you enjoyed your stay and look forward to seeing you again the next time that you are in the Schaumburg area.Thank you
door een geverifieerde reiziger
Geplaatst op 26 mrt. 2024
Stay was pleasant
Opmerking van Hotelbeheer
29 mrt. 2024 door Andrea-Front Desk SupervisorHotelbeheer
Thank you for staying with us. We are glad that you had a pleasant stay and look forward to seeing you again soon.Thank you
door een geverifieerde reiziger
Geplaatst op 4 mrt. 2024
Will stay here again
Opmerking van Hotelbeheer
29 mrt. 2024 door AndreaHotelbeheer
Thank you Patrick for your review. It sounds like you had a great stay and we are so glad you enjoyed yourself. We look forward to seeing you the next time that you are in the Schaumburg area. Thank you
door een geverifieerde reiziger uit Tolono
Geplaatst op 12 feb. 2024
We love this Courtyard because of the price and location. I do think the rooms could use some updating, but the building itself is nice and clean. I will say this passed time we stayed, our room smelled strong of cat pee and there was no removing the smell. Felt like the specific room we were in, could have definitely been cleaner and could use a deep clean. I notified the front desk of the smell as well. I felt like the smell was on me when we left the room and cat per is the worst smell ever.
Opmerking van Hotelbeheer
20 feb. 2024 door Andrea Front Desk SupervisorHotelbeheer
Thank you for taking the time to write a review. I am sorry to hear that you had a less than memorable stay with us. We will be sure to pass along your feedback to team, Have a great evening.
door een geverifieerde reiziger
Geplaatst op 1 feb. 2024
Opmerking van Hotelbeheer
29 mrt. 2024 door Andrea-Front Desk SupervisorHotelbeheer
Thank you for your 5/5 review. We are so pleased that you enjoyed your stay and look forward to seeing you the next time that you are in the Schaumburg area.Thank you
door een geverifieerde reiziger
Geplaatst op 21 jan. 2024
Nice and clean
Opmerking van Hotelbeheer
22 jan. 2024 door Andrea Front Desk SupervisorHotelbeheer
Thank you for review! We are glad to see that you enjoyed your stay and we look forward to seeing you the next time that you are in the Schaumburg area.Thank you
door een geverifieerde reiziger
Geplaatst op 19 jan. 2024
Key entry system old design with the need for new keys every time I returned to the hotel.
Opmerking van Hotelbeheer
22 jan. 2024 door Andrea Front Desk SupervisorHotelbeheer
Thank you for your perfect 5/5 review! We are glad to see you enjoyed your stay. In good news we are in talks to get our Mobile keys up and running in the near future. That will help with the key issues.Thank you
door een geverifieerde reiziger
Geplaatst op 16 jan. 2024 op Hotels
Service was good and it was clean, but didn't like limited towels in bathroom, no bathroom trash can, no towels in the pool area, no hot tub, no hair dryer in room, no microwave in room, heater was off- blew cold air so had to have temp up to 85 to create warmth.
Opmerking van Hotelbeheer
16 jan. 2024 door Andrea Front Desk SupervisorHotelbeheer
Melisa,Thank you for your review. I am sorry to see that you had a less that memorable stay with us. We did have a very busy weekend and I apologize for the lack of towels in the pool area and no garbage can in the room. We will share with our staff your concerns to work on improving them. Thank you
