Geplaatst op 8 apr. 2024
The beds were absolutely terrible, hard could feel the springs unable to sleep on and get any rest. The second bed in the room actually had something covering it that was like plastic and was loud and annoying every time you moved. Ridiculous told the front desk more than once and nothing was never done. We ended up getting our extra blankets from the car to put on mattresses to try to make them so we could get some sleep, never happened. So unfortunate because we were there to bury my mother and no one got any sleep. Just awful!
Opmerking van Hotelbeheer
17 apr. 2024 door Brand Experience TeamHotelbeheer
Hi Christine, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6