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Beoordelingen van Dan Eilat

5 out of 5
Dan Eilat
North Beach Area, Eilat

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 365 van 543 beoordelingen" "
Gastenscore: 8 - Goed. 114 van 543 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 543 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 543 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 543 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

orly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk
Goed hotel. Uitstekend ontbijtbuffet. Bedden comfortabel.
2 nachten verbleven in maart 2023
Reactie van Shaked naim. op 3 apr 2023
Dear Heerlijk. First of all i would like to thank you for your response to the Dan Eilat Hotel. we at Dan Eilat do our best to provide our guests with a perfect hospitality experience. hope to see you again among our guests in the near future. Regards,

4/10 – Matig

Kelly

Positief: Netheid
Negatief: Personeel en service
Way to expensive for a standard hotel !!
Check in was okay. The free parking at the hotel isn't as easy as mentioned. we had to wait 1 hour 15 min to get our car back. And the last night we had to park 1.5 km from the hotel on a paid parking place. Almost none of the staff members speaks English. Dinner was standard but definitely the worst we had in all 8 days in Israel. Breakfast was nothing special either, no fresh fruits, only standard omelet, no fresh juices and one morning not even fresh coffee. Service in restaurant was far below standard. Not very friendly, no drinking orders at table. Also at the pool no option to order drinks while relaxing. Pool bar never opened. It had to be our best hotel of our trip around Israel but ended up to be our biggest disappointment of our whole vacation. Last but not least, Wifi didn't work at all. if you were already able to connect it would take 10 minutes to load a webpage.
3 nachten verbleven in oktober 2018
Reactie van Tanya Granin, Guest Relations Teams op 24 okt 2018
Dear Miss Kelly. Thank you for sharing your feelings following your stay with us; it is by guest’s feedback that we are able to develop our offering for the future. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas, so we are always sorry to hear when we have fallen short, but hope that you enjoyed the beautiful location and the room at least . While a little too late to rectify for you this time, we have been sure to take on board all comments raised as your experiences are certainly not in keeping with the standards we strive to achieve. We have additionally been sure to pass on your commendations to the chef and his team. Thank you again for highlighting these areas for improvement for us and we hope to have an opportunity to welcome you back for a more all round enjoyable stay. with regards, Tanya Granin Guest Relations Teams

10/10 – Uitstekend

Dan

Pool was closed for renovation. Very disappointing as we were not told innadvance.
1 nacht verbleven in februari 2024
Reactie van Shaked naim Dan Eilat op 20 mrt 2024
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

2/10 – Ontzettend slecht

EDO M

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Never slept there. Moved me to another long distance cheap hotel far from my place of business. Im shocked
1 nacht verbleven in februari 2024
Reactie van Shaked naim Dan Eila op 20 mrt 2024
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,t

8/10 – Goed

shlomi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

liad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very good hotel. Well kept. AMAZING view from terrace room. Very good breakfast. The only thing need to improve: pillows,and there is not enough shelfs for storage our stuff. Highly recommended!
3 nachten verbleven in januari 2024
Reactie van Shaked Naim - Public Relations Manager op 21 mrt 2024
Dear Guest ,Thank you for choosing Dan Eilat and for taking the time to leave a feedback . We looking . forward to welcoming you again . Best regards Shaked Naim- Public Relation

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023

10/10 – Uitstekend

Irina

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice hotel, but internet didn't work properly.
2 nachten verbleven in december 2023
Reactie van Shaked Naim - Public Relations Manager op 21 mrt 2024
Dear Guest ,Thank you for choosing Dan Eilat and for taking the time to leave a feedback . We looking . forward to welcoming you again . Best regards Shaked Naim- Public Relation

8/10 – Goed

Tamir

1 nacht verbleven in december 2023

6/10 – Redelijk

Menachem

2 nachten verbleven in december 2023
Reactie van Shaked Naim - Public Relations Manager op 21 mrt 2024
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

10/10 – Uitstekend

adar

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Ali

2 nachten verbleven in december 2023

10/10 – Uitstekend

???

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Shaked Naim - Public Relations Manager op 21 mrt 2024
Dear Guest ,Thank you for choosing Dan Eilat and for taking the time to leave a feedback . We looking . forward to welcoming you again . Best regards Shaked Naim- Public Relation

10/10 – Uitstekend

Ktz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hôtel magnifique
Super hôtel magnifique personnel sympathique Excellent à la réception
1 nacht verbleven in november 2023
Reactie van Shaked Naim - Public Relations Manager op 20 nov 2023
Dear Guest ,Thank you for choosing Dan Eilat and for taking the time to leave a feedback . We looking . forward to welcoming you again . Best regards Shaked Naim- Public Relation

6/10 – Redelijk

Marina

Positief: Netheid
Disappointed
Hotel works on the third of capacity. Swimming pool is in repairs. They explain it “caused by war”. Reception left us to wait for some 10 min - had important call. I was wondering - I’m not important. Breakfast really poor, never ever was in Dan with such minimalistic breakfast.
3 nachten verbleven in november 2023
Reactie van Shaked Naim - Public Relations Manager op 20 nov 2023
Dear Guest ,Thank you for choosing Dan Eilat and for taking the time to leave a feedback . We looking . forward to welcoming you again . Best regards Shaked Naim- Public Relations

10/10 – Uitstekend

ANNIE

1 nacht verbleven in oktober 2023
Reactie van Shaked Naim - Public Relations Manager op 20 nov 2023
Dear Guest ,Thank you for choosing Dan Eilat and for taking the time to leave a feedback . We looking . forward to welcoming you again . Best regards Shaked Naim- Public Relation

10/10 – Uitstekend

DIANA, NORTH MIAMI BEACH

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoy food buffet
1 nacht verbleven in september 2023
Reactie van Shaked Naim - Public Relations Manager op 22 okt 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for. YourWe look forward to welcoming you again soon.Best regards,Shaked NaimDan Hotels

6/10 – Redelijk

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it was sltighy
4 nachten verbleven in oktober 2023
Reactie van Shaked Naim- Publik Relations Manager op 22 okt 2023
Dear Guest, Thank you for choosing to stay at Dan Eilat. Your feedback is important to us. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved. Please contact us by phone 08-6362203 or email Shaked.naim@danhotels.com for further treatment. We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable. Best regards, Shaked Naim - Dan Eilat

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. Highly recommend!
3 nachten verbleven in september 2023
Reactie van Oliel Roni Dan Hotels op 1 okt 2023
Dear Guest,Thank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for. We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Vladimir, Dublin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good over all hotel.
2 nachten verbleven in september 2023
Reactie van Oliel Roni Dan Hotels op 1 okt 2023
Dear Guest,Thank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for. We look forward to welcoming you again soon.Best regards,

6/10 – Redelijk

kirill

Reisde met familie en kleine kinderen
Negatief: Personeel en service
Very average hotel for such high rating, appears Israeli 5 star hotel = 3,5 - 4 stars in North America. Staff disorganized and don't care, you have to repeat your request number of times to be served, no one cares, valet parking took 38 minutes to pool my car, way below expectations.
3 nachten verbleven in augustus 2023
Reactie van Shaked Naim - Public Relations Manager op 27 okt 2023
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

6/10 – Redelijk

ONOFRIO

Reisde met partner
Old style fournitures Twin beds instead of a king size
3 nachten verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 5 sep 2023
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

10/10 – Uitstekend

Irina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel property with lots of trees with flowers and huge palm trees. Gorgeous views of red sea with a huge breakfast variety. Limited parking.
2 nachten verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 10 sep 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

Hila

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Good
The roon wasnt clean and smelled of cigarettes but when I told that to the recipient they immediately send somone to clean and spray a good smell. Overall you enjoyed our stay and definitely return.
3 nachten verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 29 aug 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Isaac

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location with great pool and rooms and service
3 nachten verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 29 aug 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

Yehiel

Positief: Netheid, personeel en service
too many noise... room are very old. can be in a better maintenance
1 nacht verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 23 aug 2023
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time
2 nachten verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 23 aug 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Joelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Belle hôtel belle plage
Belle hôtel belle plage
7 nachten verbleven in augustus 2023
Reactie van Shaked naim Dan Eilat op 15 aug 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Nava

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Shaked naim Dan Eilat op 13 aug 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

4/10 – Matig

Brian

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 2 aug 2023
Dear Guest,I would like to thank you for taking the time to fill in the feedback after your vacation in Dan Eilat. We would love to hear how your vacation wentThe phone number is +9720533346982Best regards,

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 27 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Sima

3 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 13 aug 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

THIERRY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
tres bon sejour
tres bon sejour en chambre terrasse, juste un petit bemol, le frigidaire ne fonctionnait pas... le personnel est top merci
3 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 19 jul 2023
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

10/10 – Uitstekend

Tali

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 16 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

michael

2 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 16 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Vadim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 16 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was really amazing
2 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 16 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

Ori

Positief: Netheid, personeel en service en comfort kamer
The rooms are a bit old but maintained very well. The breakfast is good but the variety used to be better ( of salats )
2 nachten verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 11 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

OSCAR

Positief: Staat van de accommodatie en faciliteiten
Parqueo mucho problemas
1 nacht verbleven in juli 2023
Reactie van Shaked naim Dan Eilat op 9 jul 2023
Dear GuestThank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

8/10 – Goed

Eduardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Shaked naim Dan Eilat op 9 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Shaked naim Dan Eilat op 5 jul 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

Jonathan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Belle hôtel face mer
3 nachten verbleven in juni 2023
Reactie van Shaked naim Dan Eilat op 20 jun 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

Alan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
5 nachten verbleven in mei 2023
Reactie van Shaked naim Dan Eilat op 25 mei 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Bertrand

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Shaked naim Dan Eilat op 24 mei 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Goed

Maria

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2023
Reactie van Shaked naim Dan Eilat op 22 mei 2023
Dear MARIAThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Sheryl

2 nachten verbleven in mei 2023
Reactie van Shaked naim Dan Eilat op 16 mei 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Larisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, good service, delicious breakfasts, comfortable rooms.
3 nachten verbleven in mei 2023
Reactie van Best regards, Shaked naim Dan Eilat op 14 mei 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.

10/10 – Uitstekend

Avital

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Shaked naim Dan Eilat op 7 mei 2023
Dear Avital,Thank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Uitstekend

Yuriy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel has comfortable amenities and convenient location of the pool and the beach.
2 nachten verbleven in april 2023
Reactie van Shaked naim Dan Eilat op 27 apr 2023
Dear Yuriy,Thank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

6/10 – Redelijk

Yael

Reisde met familie
Positief: Netheid
Better hotels in the area
Over-priced/not a good value. Room view was of adjacent hotel pool. Despite being a non-smoking floor, this was clearly not enforced. Jacuzzi not operable and swim up bar closed. Food okay.
2 nachten verbleven in april 2023
Reactie van Shaked naim Dan Eilat op 24 apr 2023
Yael,Thank you for choosing to stay at Dan Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,