El lugar es bueno pero el area es insegura y solitaria de noche, no te incluyen las toallas [ me perdieron mi toalla personal de cabello] las camas son buenas pero los baños no tienen mantenimiento y la perilla se cayo en mi pie y no tienen con que cecar el piso, las literas son muy comodas en la parte de abajo pero xuando duerme alguien arriba se simbra toda la estructura.
Opmerking van Hotelbeheer
19 feb. 2024 door The GenRome TeamHotelbeheer
Dear Guest,We’re sorry to hear that your stay with us was not as pleasant as you were expecting. Our prime location is situated near the Central station, which is multicultural but not unsafe at all. For the towel, we state on our website, that the towels are included just in the private rooms, so it does not come as a surprise to our guests. As for the handle, the issue could have been reported at the reception as our staff would be more than happy to assist you. We do hope for another chance to demonstrate the high-calibre service we're accustomed to sharing with our guests.