Op basis van 260 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,2 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
I usually love the Kimpton properties but the room we were in for this stay needs a definite overhaul. The flooring is old tile and not in a cool way, the bottom drawer in the main dresser was broken, ant the toilet sometimes wouldn’t flush properly.
The location, however was excellent! Walkable to all the sights and great restaurants. The staff was excellent and friendly and the pool area was great although small. I would stay here again if I had a more updated room.
Opmerking van Hotelbeheer
18 apr. 2024 door HaythamHotelbeheer
Thank you for your feedback! We're thrilled to hear that you found our location excellent, within walking distance to all the sights and great restaurants. It's wonderful to know that you experienced excellent and friendly service from our staff, and enjoyed our pool area, despite its size. We truly appreciate your positive comments. We apologize for any inconveniences you encountered with the room, and we'll certainly take your feedback into consideration for future improvements. We hope to welcome you back soon for an even better experience in a more updated room!
door een geverifieerde reiziger uit philadelphia
Geplaatst op 15 apr. 2024
My stay in room 6 at this lodge was great in many ways, but the glaring lack of both WiFi AND a decent cellular signal was woefully lacking in this modern time. I had to search around for a corner where my smartphone could connect to the slow WiFi that was available and that was a circus. When I couldn’t find that signal I had to fight for more than one bar of cellular signal. I must’ve looked like a fool. Loved everything else about the stay but I have to give a mere average rating overall because it’s 2024…
Opmerking van Hotelbeheer
18 apr. 2024 door HaythamHotelbeheer
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found many aspects of your stay enjoyable. However, we're sorry to hear about the challenges you experienced with the Wi-Fi and cellular signal. We understand the importance of staying connected, especially in this modern age, and we apologize for any inconvenience this may have caused you. We'll certainly look into it and see what may cause it. We appreciate your honest review and hope to have the opportunity to welcome you back for a more seamless stay.
door een geverifieerde reiziger uit Holderness
Geplaatst op 9 apr. 2024
This was an awesome place to stay! Staff were very accommodating and nice! Location was perfect.
Looking forward to staying there again!!!
Opmerking van Hotelbeheer
10 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Donna,Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay with us and found it a great location in Key West! We hope to see you again soon. Thank you for choosing Fitch Lodge!
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Love this property. We rented bikes which were delivery to our hotel. Pool is small but very clean. Staff were very friendly and helped with anything needed. It was only a few blocks walking to the docks. Or 10 min bike ride to duval. Will stay there again.
Opmerking van Hotelbeheer
8 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Christine,We are so happy to hear that you had a wonderful stay with us at Fitch Lodge! We are glad you found the location ideal and our staff was welcoming. We hope to see you again soon. Thank you for leaving us feedback!.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Small room but very nice. Great walkable location.
Opmerking van Hotelbeheer
11 apr. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Diane, Thank you for taking the time to leave a review. We are so glad that you enjoyed your stay with us at Fitch Lodge! Hope to see you again soon.
door een geverifieerde reiziger
Geplaatst op 1 apr. 2024
Even though there were several pros to staying here, like locations for example, its pretty noisy. The part we disliked the most was the air-conditioning unit in our room didn't work very well. It was damp when the AC was on, so we put the fan on instead. It would be nice if the windows could open. Otherwise we enjoyed our stay. The bed was very comfortable. The room was very clean.
Opmerking van Hotelbeheer
2 apr. 2024 door Mandi Dettmering - Fitch Lodge InnkeeperHotelbeheer
Jill, Thank you for taking the time to leave us feedback. We are glad that you enjoyed the location and bedding. We apologize for any inconvenience caused by the AC and surrounding noise. We will take your comments into consideration to assist us in improving our service standards. Thank you for choosing Fitch Lodge and we hope to see you again soon!
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
Incredible, attentive staff. Charming, relaxing location on the outskirts of the action make for a quiet stay (other than at times noisy a/c unit). Incredibly comfortable bed and bedding. Stylish space with cute updates though lacking in-room seating area. Huge bathroom with large walk-in shower and deep spa tub (though no jets we could find). Great water pressure & hot water. Love the connection to local community (Eaton Bikes, Old Town Bakery, Dive Bar Shirt Club to name a few). Great for biking to the action but a bit far for walking. Pool is small but relaxing - would have spent more time there if it were a nonsmoking area. Would definitely stay again.
Opmerking van Hotelbeheer
31 mrt. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear Angela, Thank you for taking the time to leave us a great review. We are so happy to hear that you enjoyed your stay and the convenient location close to town. We apologize for the smoking and that we didn't catch that disturbance. We hope to see you again in the future! Thank you for choosing Fitch Lodge.
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
Close to all the things we wanted to do! Lots of noise! The noise would start around 4/5am every morning! Overall it was a nice place!
Opmerking van Hotelbeheer
26 mrt. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Jessica, Thank you for taking the time to provide us feedback. We are so glad that you enjoyed your overall stay with us and found the location convenient. We hope the city noise wasn't too much of an inconvenience. We would love to have you back again in the future!
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
Nice hotel, but the air conditioner is much too loud. It kept waking us up.
Opmerking van Hotelbeheer
25 mrt. 2024 door Mandi - Fitch Lodge InnkeeperHotelbeheer
Dear John, We are glad that you enjoyed your stay at Fitch. We regret that the air conditioner was an inconvenience for you and interrupted your slumber. We appreciate your feedback as we are always looking to improve our service. Hope to see you again in the future!
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
Staff was super friendly and helpful. Barking dog and loud neighbors above us and couples slamming doors and arguing late in evening. Shower could use some caulking
Opmerking van Hotelbeheer
24 mrt. 2024 door HaythamHotelbeheer
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff super friendly and helpful. However, we apologize for the noise disturbances you experienced during your stay. Please know that we take your concerns seriously and will address them promptly to ensure a more peaceful experience for all our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
