Op basis van 968 geverifieerde beoordelingen
3,8 Hygiëne kamer
3,8 Service & personeel
3,8 Comfort kamer
3,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Opmerking van Hotelbeheer
18 apr. 2024 door Customer ServiceHotelbeheer
Antonio, it's fantastic to hear that you enjoyed your stay at Hilton Garden Inn Key West / The Keys Collection. We appreciate your perfect score and hope to welcome you back on your next trip to Key West. Thank you!
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Confortable
Opmerking van Hotelbeheer
15 apr. 2024 door Customer ServiceHotelbeheer
Martin, it's delightful to hear that you found your stay with us at Hilton Garden Inn Key West / The Keys Collection to be comfortable. We strive to generate an inviting environment for all our guests and look forward to your next stay.
door een geverifieerde reiziger uit Eldridge
Geplaatst op 13 apr. 2024
The staff here was amazing!! See Mimi she took great care of us
Opmerking van Hotelbeheer
13 apr. 2024 door Customer ServiceHotelbeheer
Thank you for the amazing rating, Ryan!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Garden Inn Key West / The Keys Collection soon!Thanks again for leaving your feedback!
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
Excelente atención, hotel muy bien ubicado
Opmerking van Hotelbeheer
11 apr. 2024 door Customer ServiceHotelbeheer
Liliana, estamos encantados de ver que haya disfrutado de la ubicación privilegiada de Hilton Garden Inn Key West / The Keys Collection, junto con una excelente experiencia de servicio. Siempre es emocionante saber que un huésped ha tenido una estadía memorable con nosotros. Esperamos tener el placer de darle la bienvenida nuevamente en un futuro próximo.
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
An overpriced room (over $ 300) for a room with windows looking at a stairwell and noises of people dragging suitcases right outside the door. I will never stay here again. The staff had a very nonchalant attitude.
Opmerking van Hotelbeheer
11 apr. 2024 door Customer ServiceHotelbeheer
Arnav, we regret to hear about your less-than-satisfactory experience, it appears we missed the mark. We usually receive higher praise for our accommodation value. In your case, it seems your room placement did not meet your expectations and the external noise was disruptive. We're also sorry to hear that our team members' attitude didn't come off as caring as it should have. If your travels bring you back this way, we'd appreciate the chance to provide a more pleasant stay. We strive for consistent and genuine hospitality and your feedback helps us improve. Thank you.
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
I've been here twice and had a good experience both times. Keep up the good work.😉
Opmerking van Hotelbeheer
10 apr. 2024 door Customer ServiceHotelbeheer
Jeffrey, it's delightful to hear that your previous stays at Hilton Garden Inn Key West / The Keys Collection have met your expectations. Your feedback is greatly valued and motivates our team to continue delivering top-notch experiences. We're thrilled to welcome you back for another exceptional stay soon.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Opmerking van Hotelbeheer
9 apr. 2024 door Customer ServiceHotelbeheer
Damiana, thank you for your top rating for Hilton Garden Inn Key West / The Keys Collection. We're pleased to know you've had a great experience. We hope to see you again soon!
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Friendly and clean
Opmerking van Hotelbeheer
9 apr. 2024 door Customer ServiceHotelbeheer
Emma, it's heartening to hear you found the Hilton Garden Inn Key West / The Keys Collection to be well-maintained and characterized by hospitality. Your positive feedback encourages us to continuously strive for excellence. We hope to have the pleasure of welcoming you back soon.
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Nice pool, very good staff
Opmerking van Hotelbeheer
8 apr. 2024 door Customer ServiceHotelbeheer
Bob, it's always a pleasure to read reviews like yours about the Hilton Garden Inn Key West / The Keys Collection. We're glad you enjoyed our pool and the service provided by our team members. We hope to have the opportunity to welcome you back in the future.
door een geverifieerde reiziger uit Miami Fl
Geplaatst op 6 apr. 2024
Opmerking van Hotelbeheer
8 apr. 2024 door Customer ServiceHotelbeheer
Manuel, it's great to hear you had a wonderful experience at Hilton Garden Inn Key West / The Keys Collection. We're ecstatic to meet your expectations and hope to welcome you back for another stay. Thanks for your excellent rating!
