Op basis van 996 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,4 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
This was the perfect place to spend an alone weekend for my husband and I. We wanted a quiet weekend away from our kids to relax and recharge. And Pier House was just that. We stayed in the oceanfront suite which we absolutely loved. The view was breathtaking. The restaurant, bar, pool and beach were only steps away from us. The sunset view from our balcony was as absolutely stunning. Waking up to the sounds of the ocean as we enjoyed our coffee, was so delightful. We highly recommend this resort. Looking forward to coming back again soon.
Opmerking van Hotelbeheer
15 apr. 2024 door Yvonne JanHotelbeheer
Thank you Cristina for your review. We look forward to seeing you again soon.
door een geverifieerde reiziger
Geplaatst op 13 apr. 2024
Don’t plan on taking a nap during the day don’t go to bed early . Loud noise up tell 11 pm
Opmerking van Hotelbeheer
15 apr. 2024 door Yvonne JanHotelbeheer
Hi Byron, I am not sure what the loud noise you heard. Did you contact the front desk about this?
door een geverifieerde reiziger uit Hialesh
Geplaatst op 12 apr. 2024
Prefect to relax
Opmerking van Hotelbeheer
15 apr. 2024 door Yvonne JanHotelbeheer
Thank you Ingris for your review.
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
We go to Key West often. Have never stayed at the Pier House before but wanted to check it out. Rhe staff at the front desk were great. We weren't happy with the original room we were given but then went out of their way to show us other options. Tje grounds are nice and it’s great that they have their own private beach on site.
Opmerking van Hotelbeheer
15 apr. 2024 door Yvonne JanHotelbeheer
Thank you James for your review. We hope to see you again at the Pier House.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Have stayed at Pier House four times over the past eight years. Property is feeling a little tired - in need of sprucing up.
Staff are still good but attentiveness has gone down - particularly at front desk. Bar staff were still terrific.
Opmerking van Hotelbeheer
9 apr. 2024 door Yvonne JanHotelbeheer
Thank you for taking the time to do a review.
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
Nice place but a cockroach in the room is not cool!!! I know it’s Florida but still way too much money for that!!!
Opmerking van Hotelbeheer
3 apr. 2024 door Yvonne JanHotelbeheer
Thank you for your feedback. Did you contact the front desk? They would have sent over someone to take care of the issue.
door een geverifieerde reiziger
Geplaatst op 28 mrt. 2024
I highly recommend this resort. The pool attendants could have been nicer. I actually had one guy make me carry the towels to our chairs and put the white covers on them myself. The bartenders were less than friendly and I even had to ask the guy if I could order a drink as he was chatting it up with his coworker. I will definitely stay again though as the place was clean and nice and very conveniently located to all the shopping/restaurants.
Opmerking van Hotelbeheer
3 apr. 2024 door Yvonne JanHotelbeheer
Thank you Barbara for your review.
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
Opmerking van Hotelbeheer
15 apr. 2024 door Yvonne JanHotelbeheer
Thank you.
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
Opmerking van Hotelbeheer
3 apr. 2024 door Yvonne JanHotelbeheer
Thank you.
door een geverifieerde reiziger uit Berkeley Heights
Geplaatst op 25 mrt. 2024
The Pier house was in the perfect location. It was walking distance to everything. The rooms were big and beautiful with a huge veranda. It was very clean and the best part was the small beachfront wich most hotels dont have in the keys. I would reccomend this property to everyone.
Opmerking van Hotelbeheer
26 mrt. 2024 door Yvonne JanHotelbeheer
Thank you Maria.
