Op basis van 503 geverifieerde beoordelingen
4,0 Hygiëne kamer
4,4 Service & personeel
3,9 Comfort kamer
3,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
We were disappointed with the reception staff. She seemed very unfamiliar working with customers and their needs in that environment. Several times we had to advise no coffee, no milk, no pancake mix at breakfast. It didn’t seem natural to check needs and even when reminded her of the needs, she almost seemed to ignore or didn’t seem to care. Left without having coffee and had to buy elsewhere during a breakfast and it wasn’t even busy. At check in she didn’t seem to know or find out about my AAA discount so left without that too. Room was fine and clean.
Opmerking van Hotelbeheer
17 apr. 2024 door DrewHotelbeheer
Hello Corrine,Thank you for rating your stay with us, we are disaapointed to hear your stay was not up to your expectations. However, since you had paid for the reservation on expedia we could not alter the rates for your stay or provide an additional AAA discount to your rate, but rest assured you were getting the best available rate for that day.We hope to welcome you back again to provide the exceptional guest experience our team is truly capable of.
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Good beds, cleanliness, friendly staff, not just continental breakfast...waffles and real cinnamon rolls and inexpensive.
Opmerking van Hotelbeheer
17 apr. 2024 door DrewHotelbeheer
Hello Gail,Thank you for rating your experience staying with us as exceptional. We are pleased to hear you found our guestroom beds to be comfortable, our property to be clean overall and we appreciate you mentioning the friendliness of our team. We are glad to hear you enjoyed our complimentary continental breakfast and that you found our rates to be reasonable as well. We look forward to welcoming you back for another great experience.
door een geverifieerde reiziger
Geplaatst op 13 apr. 2024
Great recommendation for dinner, super friendly and helpful staff. The donuts went fast at breakfast - good continental breakfast. Thanks
Opmerking van Hotelbeheer
15 apr. 2024 door DrewHotelbeheer
Hello Ellen,Thank you for the excellent rating about your stay with us. We are glad our team was able to suggest some good dining options and that you found our breakfast options adequate.We appreciate you mentioning the hospitality extended by all of our team members and we look forward to welcoming you back for another great stay.
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
Opmerking van Hotelbeheer
14 apr. 2024 door DrewHotelbeheer
Hello Monica,We are ecstatic to hear you enjoyed all the aspects of your stay, the cleanliness and the hospitality of our team.We look forward to welcoming you back for another exceptional visit.
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
Opmerking van Hotelbeheer
12 apr. 2024 door RayshelleHotelbeheer
Hello Rod,Thank you for taking the time to leave us a rating, and choosing to stay at Microtel Inn Gallup.
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
They are in the middle of remodeling, but you would never know it as the place was still very clean and neat. My room was remodeled and it was very nice. It is a perfect location if you’re just traveling through and need a place to stay for the night as it’s right off the interstate.
Opmerking van Hotelbeheer
12 apr. 2024 door RayshelleHotelbeheer
Greetings Kimberly,Thank you for the brief review, as we do like to hear the feedback. We are also very delighted that our amenities were elegant to your stay. Location perfect to when you need to just get back on the road.We are glad to host you again on your next trip.
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Opmerking van Hotelbeheer
12 apr. 2024 door RayshelleHotelbeheer
Hi Johannes,Thank you for the rating you gave Microtel Inn Gallup. We are here to host your next stay.
door een geverifieerde reiziger
Geplaatst op 4 apr. 2024
Good stay
Opmerking van Hotelbeheer
12 apr. 2024 door RayshelleHotelbeheer
Hello Donald,Thank you for taking time to leave a simple review, we love the feedback we get.Also we are glad that your stay was wonderful.
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
The front desk clerk was extremely helpful poop. The front desk clerk was extremely helpful.
Opmerking van Hotelbeheer
3 apr. 2024 door DrewHotelbeheer
Hello Peggy,Thank you for rating your stay with us so highly. We appreciate you mentioning our team and that they were able to help you. We look forward to welcoming you back for another great stay.
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
The area around the property was littered with trash.
The mattress was good! Cleanliness was passible.
Opmerking van Hotelbeheer
30 mrt. 2024 door DrewHotelbeheer
Hello Ann,Thank you for leaving us a review about your stay with us. We appreciate you mentioning our comfortable guest rooms and we are disappointed to hear that you found trash in the areas around the property but rest assured our team is constantly sanitizing and cleaning all of the common areas in and around the property. We hope to welcome you back for another comfortable stay on a long trip.
