Een binnenzwembad, 3 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van The Island - Adults Only

5 out of 5
The Island - Adults Only
Vlihadas str., Kato Gouves, Hersonissos, Crete Island

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 95 van 152 beoordelingen" "
Gastenscore: 8 - Goed. 36 van 152 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 152 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 152 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 152 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Minouschka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ik zou zo weer willen gaan!
Prima hotel, vooral de ligging en het eten was uitstekend. Echt niets negatiefs te melden. Volgende keer zou ik alleen een kamer met zeezicht nemen.
11 nachten verbleven in augustus 2021

10/10 – Uitstekend

Evelyne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice, beautiful and welcoming hotel.
Very nice hotel. We loved the space that we had, we never felt like it was crowded, on the contrary in fact. There are many corners, bars and sun chairs, different swimming pools and a beach, that is clean and nice. The food was really good. I mostly don't like food that has veen made for many people, but here it was fresh, good tasting and with an enormous choice. It must be said that all the staff are the most nice people, fo friendly and always serve you with a smile. The hotel is beautiful, the rooms are rather big. I can not think of anything bad... loved it... thank you to all the staff...
7 nachten verbleven in juli 2021
Reactie van K. Kemmeren, general Manager op 17 jul 2021
Dear Evelyne, Kalispera and warm greetings from Crete! We are so glad that we were able to provide you with such a wonderful holiday experience! Our beloved guests are our only concern here at The Island and we encourage our whole team to express their inner hospitality and take that extra step to ensure that our guests enjoy their holidays as much as possible. Thank you for your compliments regarding our hotel's rooms, aesthetics and breakfast buffet. We can't wait to welcome you back at The Island hotel! Sunny regards, The Island Hotel Team

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice hotel. The room is clean and kept that way. The staff is very friendly and do their best to make it to your liking. Very nice breakfast and dinner buffet. Every day a new variety. Clean pools. Nice bar. But sad that I couldn’t enjoy the view from the lighthouse 😊
5 nachten verbleven in juli 2021
Reactie van K. Kemmeren, General Manager op 17 jul 2021
Dear Anonymous, Thank you for taking the time to review your recent experience at The Island. It gives us great pleasure to know that you enjoyed our hotel, the cleanliness of the hotel, the pools and the fabulous views. Regarding the lighthouse, my apologies, but due to safety reasons, we can't open the lighthouse for our guests to enjoy the view from upstairs. Thank you for staying with us, we hope to see you again on your next Cretan adventure! Best regards, The Island Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig hotel, mooie kamers, heel ruim opgezet en heel attent en vriendelijk personeel. Absolute aanrader!
11 nachten verbleven in juli 2019
Reactie van The Island Hotel Guest Service Department op 11 aug 2019
Dear Madam / Sir, thank you for your kind feedback. We are glad to hear that you were satisfied by our hotel facilities and staff services. Many wishes for a nice rest of summer!

8/10 – Goed

Jan/Yvonne, NL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi gelegen ruim zwembad met prachtig zeeuitzicht
Kwalitatief goed hotel. Het only couples Hotel is mooi gelegen, geen massatoerisme. Medewerkers in restaurants, bars, schoonmaak, etc zeer vriendelijk en behulpzaam. Tip voor het Hotel: de medewerkers aan de receptie kunnen echt een vriendelijkere benadering hebben naar de gasten. Zowel bij in- als uitchecken. Overall zeer tevreden.
7 nachten verbleven in mei 2018
Reactie van Katja Kemmeren GM op 16 mei 2019
Beste Jan / Yvonne, Vriendelijke bedankt dat u de tijd heeft genomen om een review over uw verblijf bij ons te schrijven. Fijn te lezen dat uw verblijf bij ons u bijzonder goed is bevallen. Uw opmerking over het personeel bij de receptie heb ik zeker opgemerkt en besproken. Misschien tot een volgende keer! Vriendelijke groet, Katja Kemmeren GM

10/10 – Uitstekend

Dorsa Asgar

Positief: Voorzieningen
Todella hieno hotelli ja asiakaspalvelu erinomainen
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Manuela

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Die Zimmer vom Typ "Design-Doppelzimmer, Poolzugang, Meerseite" sind perfekt für Reisende, welche zu viert unterwegs sind. Das Prviatepool, welches zwischen zwei Zimmern geteilt wird, wie auch die Aussicht aufs Meer, sind ein Traum.
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

joel

Reisde met partner
L'accueil a été moyen, pas trop d'explications, le personnel ne parle pas un mot de Français. La chambre situe en contre-bas du sol avait une forte odeur d'humidité. point positif le buffet très varié et très bon. pour ma part manque d'accueil et de sourire. Je ne recommande pas.
3 nachten verbleven in oktober 2023
Reactie van The Island Hotel Team op 26 okt 2023
Dear Mr Joel Rahmani,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback which is very important for us in order to acknowledge our hotel lack of services and amenities offered in order to improve them.We apologize for our staff that were unable to communicate with you in French, since the only languages they speak are English, German and Greek. Also we strongly apologize on behalf of them that were not smiling and did not did the best to service you on your arrival. We have already point this out to our Front Office Manager.As far as the room concerns, we have already informed our Maintenance Team.We are thanking you once again for your comments and we will be glad to have the chance to welcome you in the future.Best Regards,Valentina Chnari

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gutes Hotel mit wenig attraktiver Umgebung. Der Strand ist in Ordnung. Im Hotel fühlt man sich sehr wohl.
6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Hayley Yanina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van The Island Hotel Team op 19 okt 2023
Dear Mrs Yanina,thank you for choosing The Island hotel for your holidays in Crete. We are pleased to receive your high score rating as it shows us your satisfaction of our hotel and services provided.We will be glad to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,Valentina ChnariWe

6/10 – Redelijk

Clemens

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023
Reactie van The Island Hotel Team op 19 okt 2023
Dear Mrs Yanina,thank you for choosing The Island hotel for your holidays in Crete. We are pleased to receive your rating as it show us your satisfaction of our hotel and services provided.We will be glad to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,Valentina Chnari

8/10 – Goed

Donald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Nicola Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really helpful and welcoming staff. Great breakfast selection. Very clean and good facilities. Recommend the room with shared private pool. Some good restaurants around the hotel but nice food in the resort restaurants as well. Would recommend
9 nachten verbleven in september 2023
Reactie van The Island Hotel Team op 19 okt 2023
Dear Mrs Jane Nicola,thank you for choosing The Island hotel for your holidays in Crete. We are pleased to receive your high score rating as it show us your satisfaction of our hotel and staff services provided. We will be glad to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,Valentina Chnari

8/10 – Goed

Christian Samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hébergement top (selon moi pas un 5* mais un excellent 4*). Personnel adorable et disponible. Plage et diverses piscines au top.
5 nachten verbleven in oktober 2023
Reactie van The Island Hotel Team op 11 okt 2023
Dear Mr Christian Samuel,thank you for your feedback.We are glad to hear that you enjoyed your accommodation at our hotel and our staff services provided.We would be glad to have the chance to welcome you again in the future,Best Regards,Valentina Chnari

10/10 – Uitstekend

Juan C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great times in Crete
Beautiful resort, the staff are friendly and make you feel welcome. We got there late after a delay from the ferry and they gave us a bottle of white wine and small dinner. The buffet breakfast is great and so have many choices that way you can satisfy your need. The room is big enough a had a semi-private pool and the beach is just across the road and you can hear the waves from out room.
3 nachten verbleven in oktober 2023
Reactie van The Island Hotel Team op 11 okt 2023
Dear Mrs Juan,thank you for taking the time to send us your feedback.We are glad to hear that you enjoyed your accommodation, our breakfast buffet choices, the room location and our staff services provided.We would be glad to have the chance to welcome you again in the future,Best Regards,Valentina Chnari

4/10 – Matig

Rheanna

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
I am a world traveler. I have stayed in 5 star accomodations all over the world, including many beachfront properties. I have also stayed at 2 star hotels and everything in between. This is the worst resort I have ever been to. There is zero information on the website regarding many things I think people need to be aware of. There were 3 of us traveling and we had to have a larger room because of this. The room is at the back of the property, it takes a good 10 min up and down MANY stairs to get to the room. It was perfectly horrendous. I am disabled but not in a wheelchair, I did ask about this ahead of time and was told it was accessible. I was traveling with my elderly mother and it really was hard on her as well. JUST TO GET TO THE BEACH (which is all the way to the front of the property and THEN across the street) took so much out of us that we only went for 1/2 of one day. And other people, just from the public, were there as well. We had to fight to find a chair. No food or drink for sale except for a guy in a van that was driving up and down the street selling fruit. We stayed in the pool area the following day. I was very disappointed because I have a pool at home. I stayed here to be able to use the beach but it was so much work and effort just to get there and find a chair, much less pack food and drink for the day we just gave up. There was an included breakfast buffet, it was okay. The pool area drinks and food were both good and not overly expensive.
Reactie van The Island Hotel Team op 9 okt 2023
Dear Mrs Rheanna,first of all we would like to apologize for the unpleasant experience you have had with your holidays at our hotel. We are really sorry to read that you were not satisfied by the room we allocated you. Surely, if you had made this aware to us, during your stay, we would surely have changed the room to another one closer to the beach. We had been in contact prior to your arrival with your requests for twin bedded room and we satisfied your wish. Also no were was mentioned and told to our reception staff that a member of your family had difficulty in walking, as we surely would have done the best to provide the best suitable allocation according to your needs. Hotel offers 314 rooms and extends in a large area, therefore there are also rooms around the hotel complex. As far as the beach concerns, it is public and can be accessed by anyone, but it is large enough and has a high amount of sunbeds for all our guests that are offered complimentary to be used at all times. Once again we apologize that you have not being able to have pleasant and relaxing time at our hotel, but we are always here to solve any problems, satisfy our guests and procced to any amendments needed.We are wishing you all the best and of course we would be glad to have the chance to welcome you again in the future in order to show you our high standard of services provided.I remain at your disposal,Best Regards,Valentina ChnariThe Island Hotel Team

10/10 – Uitstekend

alexandre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Island gdm hotel
Notre séjour a été génial, tout est bien organisé par l’hôtel. Les repas sont bon et le personnel est très gentil.
7 nachten verbleven in augustus 2023
Reactie van The Island Hotel Team op 7 sep 2023
Dear Madam / Sir,thank you for your feedback.We are glad to hear that you were satisfied by our hotel food preparations and staff services.We will be glad to have the chance to welcome you again in the future,Best Regards,Valentina Chnari

4/10 – Matig

Rowena

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023
Reactie van The Island Hotel Team op 31 aug 2023
Dear Mrs Bustos,thank you for your feedback.We are sorry to receive your rating. We would be grateful to hear which services did not met your expectations in order to be able to improve them.We remain at your disposal,Best Regards,Valentina Chnari

8/10 – Goed

INGRID

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Faire un peu plus de communication sur les activités de l'établissement. Les chambres sont bien. Petit bémol sur celle avec la piscine privée, derrière les nuisance sonores des autres complexes.
6 nachten verbleven in augustus 2023
Reactie van Valentina Chnari op 21 aug 2023
Dear Mrs Ingrid,thank you for your recent stay and feedback.We are sorry and we strongly apologize for the noise from the next hotel. Please next time, be so kind to let reception know about this disturbance in order to act immediately.Thank you for your comment regarding the entertainment program, which can be found at hotels channel, as well as reception info board.We will be glad to have the chance to welcome you again in the future,Best Regards,Valentina Chnari

10/10 – Uitstekend

Olger, elmwood park

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bellman security and servers best hard working and cooks and housekeeping very nice !
5 nachten verbleven in augustus 2023
Reactie van Valentina Chnari op 21 aug 2023
Dear Mr Olger,thank you for your recent stay at our hotel and for your feedback.We are glad to hear that you were satisfied by our hotel staff services, as well as the cleanliness and the food preparations by our cooks.We are looking forward to having the chance to welcome you again in the future,Best Regards,Valentina Chnari

10/10 – Uitstekend

Denise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Je recommande
Très bel hôtel, personnel aimable et accueillant, chambres agréables et surtout repas extrêmement variés, copieux et de qualité. Un peu d'animations supplémentaires spécialement en soirée aurait été parfait.
9 nachten verbleven in augustus 2023
Reactie van Valentina Chnari op 18 aug 2023
Dear Mrs Denise,thank you for your recent stay at our hotel and for taking the time to send us your feedback.We are glad to hear that you enjoyed your stay, your room allocation, the food provided as well as staff services.Regarding the entertainment it is discreet due to the fact that hotel is adults only and wants to keep a calm and relaxing atmosphere, while we have taken acknowledge of your comment and we will gladly do the best to improve it.We will be glad to have the chance to welcome you in the future,Best Regards,The Island hotel Team

8/10 – Goed

Jason

4 nachten verbleven in augustus 2023
Reactie van Valentina Chnari op 15 aug 2023
Dear Mr Jason, thank you for your rating and feedback.We are remaining at your disposal,Best Regards,

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
deuxième annee dans cet hôtel très calme et reposant, très bon accueil, personnels à l’écoute, mention particulière au professeur de sport du matin . Il manque cependant de l’animation , dommage
11 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 11 aug 2023
Dear Mrs Sarah,thank you for your feedback.We are glad to hear that you enjoyed your stay at our hotel for once more time, our staff services and the relaxing atmosphere.Due to the fact that hotel is adults only, we are providing a discreet entertainment, with live music or dj's during the nights and wellbeing instructor during the morning hours. Hotel does not provide high volume entertainment and live shows as we want to keep the low key and calm atmosphere at the resort.We will be glad to have the chance to welcome you again in the future,I remain at your disposal,Best Regards,Valentina Chnari

10/10 – Uitstekend

natalie

2 nachten verbleven in augustus 2023
Reactie van Valentina Chnari op 8 aug 2023
Dear Mrs Natalie,thank you for your feedback.We are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

8/10 – Goed

Ulla

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt hotel
Dejligt hotel som er roligt da det kun er for voksne. Venligt, hjælpsomt og smilende personale i receptionen. God morgenbuffet. Desværre svigtede AC en enkelt nat, det var ulideligt. Det står beskrevet i reglerne for hotellet at man ikke må reservere solsenge men der var ingen konsekvenser så det gjorde folk alligevel fra kl 8.
7 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 8 aug 2023
Dear Mrs Ulla,thank you for your feedback.We are glad to hear that you liked our hotel and staff service and we apologize that A/C failed for 1 day due to technical problem.Regarding the sunbeds reserving rule, we are doing the best to inform guests for not doing so.We are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

10/10 – Uitstekend

Jean Bernard

7 nachten verbleven in juli 2023
Reactie van The Island Hotel Team op 24 aug 2023
Dear Jean Bernard,thank you for your recent stay at The Island hotel and your rating.Much appreciated !We are looking forward to having the chance to welcome you again in the future,Best Regards,Valentina Chnari

10/10 – Uitstekend

Naama

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 8 aug 2023
Dear Mr / Mrs Naama,thank you for your feedback.We are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

8/10 – Goed

Sandro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles was man für einen entspannten Urlaub braucht.
7 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 11 aug 2023
Dear Mr Sandro,thank you for your feedback.We are glad you enjoyed your accommodation and had a relaxing stay at our hotel. We will be glad to have the chance to welcome you again in the future,Best Regards,Valentina Chnari

2/10 – Ontzettend slecht

martin

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad service
At dinner you must pay for any drinks even tap water and when approaching front desk, first thing you hear is always 'no'
3 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 8 aug 2023
Dear Mr Martin,we are sorry once again for not being happy with your recent stay at our hotel.Hotel is providing daily a FREE a bottle of water in all rooms along with FREE daily replenished coffee and tea in room.Drinks are extra charged in all departments. It is clearly stated at our hotel website.Our personnel has a numerous of great feedback from hotel guests for it's behavior and assistance. We are sorry that they did not met your expectations.We are remaining at your disposal.Best Regards,The Island Hotel Team

2/10 – Ontzettend slecht

martin

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very bad experience
The wifi is very poor all over the resort. The drinks at dinner are paid only (not even free tap water), when you ask something the first answer is 'No'. The pools are not clean. The quality of the food is very low and not lined in 5 star hotels standards. All hotels have pools, all hotel have nice rooms. This hotel dont let you feel welcomed and value for money.
3 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 8 aug 2023
Dear Mr Martinthank you for your recent stay at our hotel and your feedback.We are very surprised and of course sorry to receive your very negative comments regarding our hotel services.We have been informed that your negative feelings are a result of not letting you enter the restaurant due to dress code rules that all guests need to follow.We are sorry that our hotel did not met your expectations. We are remaining at your disposal,Best Regards,The Island Hotel Team

8/10 – Goed

ESTHER

14 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 8 aug 2023
Dear Mrs Esther,thank you for your feedback.We are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

8/10 – Goed

Vida

Reisde met familie
Positief: Netheid
Ruhige Lage Essen war Perfekt Personal sehr Freundlich
7 nachten verbleven in juli 2023
Reactie van Valentina Chnari op 15 jul 2023
Sehr geehrter Herr oder geehrte Frau Vida,Vielen Dank für Ihre Rückmeldung.Wir freuen uns zu hören, dass Sie einen guten Aufenthalt bei uns hatten, die Lage gefallen and das Essen geniessen hatten.Außerdem wir freuen uns, dass unser Hotel- und Personal-Service Ihren Erwartungen entsprach und unser Personal freundlich und hilfsbereit fanden.Viele Grüsse für einen schönen Rest des Sommers und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.The Island Hotel Team!

10/10 – Uitstekend

Carmel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager at front of house great eva or Effie. The other front of house staff should be more personable interaction with guest s upon leaving not even a goodbye or smile
3 nachten verbleven in juni 2023
Reactie van Valentina Chnari op 4 jul 2023
Dear Carmel,thank you for your recent stay at The Island hotel and for your feedback.Positive and negative comments are always welcome in order for us to be informed and be able to improve our services provided to our hotel guests.We are hoping to have the chance to welcome you again in the future.I remain at your disposal,Best Regards,The Island Hotel Team

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about this hotel, except the food, was amazing. It was clean, had 3 pools to choose from and it was next to a very nice beach. The room was great, the staff was friendly and helpful. The food was unfortunately very bland and dry. Other than that, the place was a complete 10/10.
5 nachten verbleven in juni 2023
Reactie van Valentina Chnari op 28 jun 2023
Dear Mr Richard,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.We are glad to hear that you enjoyed your stay in general at our hotel and our staff services.As far as the food concerns, we are sorry that it didn't met your expectations and we will gladly inform our Chef.We will be glad to have the chance to welcome you again in the future,I remain at your disposal,Best Regards,Valentina Chnari

10/10 – Uitstekend

Dino

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome resort that’s caters to all your needs. Great friendly staff.
3 nachten verbleven in juni 2023
Reactie van Valentina Chnari op 24 jun 2023
Dear Mr Dino,thank you for your stay at The Island hotel and for your positive feedback.We are glad to hear that you enjoyed your stay and our staff services.We will be glad to have the chance to welcome you again in the future.We are remaining always at your disposal,Best Regards,Valentina Chnari

10/10 – Uitstekend

David James

Reisde met partner
This was the most beautiful resort i have stayed at. The staff are amazing, friendly and cant do enough to make it a proper 5 star feeling. I highly recommend staying here. My review can never do justice to how they treat you and how the experience feels.
7 nachten verbleven in juni 2023
Reactie van Valentina Chnari op 21 jun 2023
Dear Mr David James,thank you for your recent stay at The Island hotel and for taking the time to send us your positive feedback.We are very happy to hear that you were satisfied by our hotel in general and for our staff services. Services that comes from their heart and willingness to assist and service guests.We would be glad to have the chance to welcome you again in the future and do not hesitate contacting us, should you require any extra assistance in making your booking or selecting your room.Wishes for a nice rest of summer,I remain at your disposal,Best Regards,Valentina Chnari

10/10 – Uitstekend

Steffanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here at the end of our 2 week trip to Crete. Our room had a semi-private plunge pool which was amazing. The main pools are very nice also but hard to get a seat at unless you go early morning to grab a lounger. The buffet breakfast was excellent though I wish it started earlier than 7:30am because we had to forego it our last morning due to our departure time. The room was spacious and we also had a large deck area with loungers. The beach is directly across the road and we could hear the waves from our room. We had the buffet dinner once when we arrived and then we enjoyed dinner at a couple of local tavernas within 5-10 minutes walk. Cute little area and nice resort to stay at if you are looking for this type of vacation. Not particularly Greek but again, you can leave the resort to venture out. It is also only 20 minutes to Knossos which was great!
3 nachten verbleven in juni 2023
Reactie van Valentina Chnari op 11 jun 2023
Dear Mrs Steffanie,thank you for your recent stay at The Island hotel and for taking the time to send us your review.We are glad to hear that you enjoyed your stay, the hotel area, your room and our breakfast buffet. We are sorry to hear that you missed your last day breakfast, if we knew we would have prepared an early breakfast on your behalf as we always do to guests upon their request.We are wishing you a nice rest of summer and we are looking forward to having you staying with us again in the future,Best Regards,The Island Hotel Team

10/10 – Uitstekend

David Barrie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great choice of bars, restaurants and pools. Spacious room with a great balcony and view. Easy walking distance to shops, cafes and restaurants outside the hotel. No children!
4 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 9 jun 2023
Good morning dear Mr Barrie,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.We are glad to hear that your enjoyed your stay and our hotel services, F&B departments as well as room provided met your expectations.We are wishing you a nice rest of summer and we are looking forward to welcoming again in the future,Best Regards,The Island Hotel Team

10/10 – Uitstekend

John, New York

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I'm not much for resorts, but we needed a holiday from our holiday. The area isn't much, but The Island is lovely - low-key, lots of pools, several dining options, a nice beach, and our own semi-private pool. The staff was warm and friendly, and always ready to lend a hand. Even a rainy day was fine, as we hung out and read and ate lunch in one of the secondary dining areas, and walked along the beach when the weather finally cleared.
2 nachten verbleven in juni 2023
Reactie van Valentina Chnari op 8 jun 2023
Good morning dear Mr John,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.We are glad to hear that you had a nice stay and that hotel atmosphere, dining options as well as our staff services met your expectations and even the rain which was not expected for that period of time, didn't spoil your holidays. We are wishing you a nice rest of summer and of course we will be glad to have the chance to welcome you again at our hotel in the future,Wishes for a nice day,Best Regards,The Island Hotel Team

8/10 – Goed

Julie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Island resort was to be the “piece de resistance” to our European vacation & the one accommodation that we spent a lot of money on … nearly 2 grand (aud) for 1 week, so not cheap!!!!! We booked & paid 6 months in advance, hoping and wishing that we’d get the best of the “Cool Rooms” with the most spectacular Sea View. This was not the case. I don’t know how they allocate rooms, but my room was the “runt of the litter” from a balcony & sea view point. I was bitterly disappointed ☹️ I spoke to Reception, they changed my room after much tooing and frowing. The Island is such a big resort, we were just a number really. F&B staff were always friendly & happy to assist with anything we wanted & Sarah on the front desk was super happy all the time. Breakfast was included and there was such a wonderful amount of options. We ate dinner at the restaurant a couple of nights, it’s good value at Euro 20 per head & again, plenty of options. The pools are beautiful too & having the beach across the road was great. There were a few great restaurants in the surrounding areas for lunch and dinner if you didn’t want to eat at the resort. Not great for shopping in that area of Crete. To summarize, the resort is very quiet, lots of couples & no one (other than us) appeared to be having a wow of a time haha! It’s a great resort for relaxing, swimming.
7 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 7 jun 2023
Dear Mrs Carroll,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.Positive and negative reviews are always welcome to us, as they help us improve our services provided to our guests.We are glad to hear that you have liked the staff services, the variety and quality of food and the relaxing atmosphere offered.Only one point of your message we were actually a bit surprised to read, when referring to the room offered to you and that wasn't of your satisfaction, even though the rooms at the specific part of our hotel are the ones with the best - straight view of the sea. Also, the F.O. Manager informed us that by yours and your friend arrival at the hotel, one of the two rooms were changed immediately to another with douche and the next day we also offered another room with a douche as well. We certainly hoped and believed that with these room changes you would have been happy with your new rooms allocation and view, which I shall say once again is the best according to the 100% of our guests reviews.I am really sorry that you were not satisfied in fullest by your room and stay at our hotel and I hope that you would give us the chance to a future stay in order to show you our high quality of services provided.We remain always at your disposal and i wish you a good rest of summer,Best Regards,The Island hotel Team

10/10 – Uitstekend

Rachel Andrea

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved this property. Great location and great staff. Loved the different amenities and being able to walk to the beach. Walso loved all the places to eat in waking distance. Only bad thing was the wifi rarely worked which is a bummer.
9 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 1 jun 2023
Dear Mrs Rachel,thank you for your recent stay at The Island hotel and for your feedback.We are glad to hear that you liked your stay at our hotel, the staff services and amenities offered. As far as wi-fi concerns, we will surely take measures in order to improve it.We will be glad to have the chance to welcome you in the future.Many wishes for a nice rest of summer,Best Regards,The Island hotel Team

10/10 – Uitstekend

Francesca

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a wonderful stay here.
6 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 31 mei 2023
Dear Mrs Francesca,we would like to thank you for your recent stay at our hotel and your feedback.It is always a pleasure to know that guests enjoyed their stay at our resort.We would be glad to have the chance to welcome you again in the future.Wishes for a nice rest of summer,Best Regards,The Island Hotel Team

10/10 – Uitstekend

Shereen

4 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 18 jun 2023
Dear Mrs Shereen,thank you for your recent stay at our hotel and for rating your accommodation experience with the highest rate.We would be glad to have the chance to accommodate you once again in The Future.Best Regards,The Island Hotel Team

10/10 – Uitstekend

Monika, Arlington

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely stunning
3 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 19 mei 2023
Dear Mrs Monika,thank you for your recent stay at The Island hotel.We are glad to receive your feedback and to hear that you had a stunning stay with us.We will be glad to welcome you again in the future,Wishes for a nice rest of summer,Best Regards,

10/10 – Uitstekend

Açelya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très propre et le personnel très sympa ! Autour de l’hôtel plein de restaurant hyper mignon et très très bon on s’est régalé avec mon mari 😍
7 nachten verbleven in mei 2023
Reactie van Valentina Chnari op 17 mei 2023
Dear Mrs Acelya,thank you for your recent stay at The Island hotel and for taking the time to send us your feedback.We are glad to hear that you enjoyed your stay, our hotel staff services and the area.We will be glad to have the chance to welcome you again in the future,Best Regards,Valentina ChnariThe Island Hotel Team

10/10 – Uitstekend

Jakob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in april 2023
Reactie van Valentina Chnari op 8 mei 2023
Dear Mr Jakob,thank you for your recent stay at The Island hotel and your positive rating.We will be glad to welcome you again in the future,Best Regards,Valentina Chnari

8/10 – Goed

Donata

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kreta
Es ist eine schöne Anlage, der Service war auch super. Einzig das Wetter hat nicht mitgespielt. Anstelle eines Buffet am Abend könnte man auch 3-4 Vorspeisen, Hauptgänge und Dessert anbieten, die der Gast selber zusammenstellen kann. Diese weden dann serviert so könnte man Food Waste kleiner halten. Wir würden wieder kommen. Liebe Grüsse
7 nachten verbleven in april 2023
Reactie van Valentina Chnari op 8 mei 2023
Dear Mrs Donata,thank you for your recent stay at our hotel.We are glad to hear that you enjoyed your stay and our hotel services. Unexpected for this period of time, weather was mostly rainy and windy, but you are welcome to visit us another time and enjoy your stay, the sun and the sea as much as you can. We are looking forward to welcoming you in the future, Best Regards, Valentina Chnari

10/10 – Uitstekend

Frank, Gelsenkirchen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles Hotel in super Lage direkt am Strand. Sehr freundliches und hilfsbereites Personal. Wir werden hier sicherlich in der Zukunft noch mal eine Woche zum entspannen buchen.
7 nachten verbleven in oktober 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel to relax
We had a wonderful time at The Island hotel. As a Gold member, we even got an upgrade and were lucky to stay in a room with a shared pool- what an amazing experience. The bed and pillows are super comfortable. The Spa service (pedicure and couple massage) was brilliant. The staff is very friendly. The buffet was very good on most days, though, the à la carte dinner was not worth it in our opinion. The beach is great for swimming and the pool areas are fantastic, too.
5 nachten verbleven in september 2022