Op basis van 18 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Perfect stay
Geplaatst op 10 aug. 2016 op HotelsShort business stay, transportation well organized despite huge delay
Opmerking van Hotelbeheer
1 aug. 2019 door Marcom ExecutiveHotelbeheer
Dear guest，
Thank you for selecting Kempinski Hotel Guiyang as home for yourself during this most recent visit to Guiyang. Your feedback and recommendations are well received and looked into further by our team.
We hope to host you again soon,
Kempinski Hotel Guiyang Management Team
door een geverifieerde reiziger
Geplaatst op 12 aug. 2023 op Hotels
door een geverifieerde reiziger
Geplaatst op 5 jan. 2020 op Hotels
door een geverifieerde reiziger
Geplaatst op 5 jan. 2020
door een geverifieerde reiziger
Geplaatst op 4 nov. 2019 op Hotels
door een geverifieerde reiziger
Geplaatst op 2 sep. 2019 op Hotels
酒店环境舒适，服务态度和服务质量不错
Opmerking van Hotelbeheer
5 sep. 2019 door 公关经理Hotelbeheer
尊敬的客人，我们很荣幸接待您下榻在贵阳凯宾斯基大酒店同时也非常感谢您抽出时间来与我们分享您的意见，我们很高兴看到您在本酒店拥有愉悦的入住体验，我们衷心地希望在不远的将来您将再次选择入住贵阳凯宾斯基大酒店。此致！贵阳凯宾斯基大酒店管理层。
door een geverifieerde reiziger
Geplaatst op 1 mei 2019
Opmerking van Hotelbeheer
3 aug. 2019 door 公关经理Hotelbeheer
尊敬的客人，您好，非常感谢您抽出宝贵的时间与我们分享了您的评价。，再次感谢您的评论，祝您及家人身体健康，希望在不久的将来能再次有机会为您的出行创造美好的回忆！此致！贵阳凯宾斯基大酒店管理层。
door een geverifieerde reiziger
交通方便，就是贵
Geplaatst op 27 sep. 2016 op Hotels挺好的，楼下有幻影卖，楼上很高层，酒店很豪华，就是贵，真是贵啊，贵阳那么个小地方，2-300住的很好啦，这个要1480块，太贵啦
Opmerking van Hotelbeheer
1 aug. 2019 door 公关经理Hotelbeheer
尊敬的客人，您好，非常感谢您抽出时间来与我们分享您的意见和入住体验。我们一向非常重视客人的宝贵意见，同时也不断汲取客人反馈和意见持续提高我们的服务品质和为客人提供更好的入住体验。我们衷心地希望在不远的将来您将再次选择入住贵阳凯宾斯基大酒店。此致！贵阳凯宾斯基大酒店管理层。
door pengchi uit 中国
Geplaatst op 26 aug. 2016 op Hotels
非常不值得住的酒店
Opmerking van Hotelbeheer
1 aug. 2019 door 公关经理Hotelbeheer
尊敬的客人，我们很荣幸接待您下榻在贵阳凯宾斯基大酒店同时也非常感谢您抽出时间来与我们分享您的意见，我们很高兴看到您在本酒店拥有愉悦的入住体验，我们衷心地希望在不远的将来您将再次选择入住贵阳凯宾斯基大酒店。此致！贵阳凯宾斯基大酒店管理层。
Aanbevolen
voor Iedereendoor een geverifieerde reiziger
Beautiful Hotel
Geplaatst op 17 aug. 2016
Voordelen: In the departure day, the hotel gave us a wake-up call at 4 pm and delivered coffee with cookies to our room--that was a very nice gesture!
Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking.
I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again.
The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great.
There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance.
I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.
Opmerking van Hotelbeheer
1 aug. 2019 door 公关经理Hotelbeheer
Dear guest，
Thank you for selecting Kempinski Hotel Guiyang as home for your families during this most recent visit to Guiyang. Your feedback and recommendations are well received and looked into further by our team.
We hope to host your families again soon,
Kempinski Hotel Guiyang Management Team
