Geplaatst op 14 mrt. 2024
Pros- close to shops and restaurants.
Cons-
1. There was a roach in the shower area
2. The air did not work in the room, even though it was working, the room remain hot
3. The DIRECTV did not work.
4. I could not park on the property I had to park at an adjacent hotel.
5. The mattresses are horrible. Only slept for four hours.
Maybe your experience will be different, although that was mine. March 12, 2024.
Opmerking van Hotelbeheer
15 mrt. 2024 door General ManagerHotelbeheer
Dear Micah, Your comments about our convenient location are appreciated; however, we sincerely apologize for the inconvenience you experienced with the maintenance concerns in your accommodations. We take safety precautions very seriously and will have our property engineer inspect the room immediately to investigate this further. We are also sorry for the cleanliness issues and that you found our mattresses to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Julia Sieck,General Manager