Op basis van 66 geverifieerde beoordelingen
3,5 Hygiëne kamer
4,0 Service & personeel
4,0 Comfort kamer
3,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Opmerking van Hotelbeheer
10 apr. 2024 door Sales DirectorHotelbeheer
Thank you for taking the time to leave your feedback. We appreciate your honesty and are glad to hear that you had a positive experience overall. We are always looking for ways to improve, so if there is anything specific that you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and earn that extra star from you.
door een geverifieerde reiziger
Geplaatst op 4 apr. 2024
Opmerking van Hotelbeheer
6 apr. 2024 door Sales DirectorHotelbeheer
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions for improvement you'd like to share, we'd love to hear them. Your feedback helps us ensure that every guest has a wonderful experience. We hope to welcome you back again soon!
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
Nice little room, it’s quiet and the check in guy was nice
Opmerking van Hotelbeheer
2 apr. 2024 door Sales Director Hotelbeheer
Hi Ashley,Thank you for taking the time to leave us a review! We're pleased to hear that you found your room comfortable and quiet. Our team strives to provide a welcoming experience, and we're glad our check-in process met your expectations. We hope to have the pleasure of hosting you again soon!
door een geverifieerde reiziger uit Buffalo Grove
Geplaatst op 3 mrt. 2024
Opmerking van Hotelbeheer
16 mrt. 2024 door OwnerHotelbeheer
Hi Eugene,Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize if your experience did not meet your expectations fully. If there are specific aspects of your stay that you feel we could have done better, please don't hesitate to reach out to us directly. We hope to have the opportunity to better serve you in the future.
door een geverifieerde reiziger
Geplaatst op 3 mrt. 2024
Opmerking van Hotelbeheer
4 mrt. 2024 door OwnerHotelbeheer
Hi Aviona,Thank you so much for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay. We look forward to welcoming you back soon!
door een geverifieerde reiziger
Geplaatst op 25 feb. 2024
Good
Opmerking van Hotelbeheer
27 feb. 2024 door OwnerHotelbeheer
Hi Lena,Thank you for your rating! We're glad to see that you had a positive experience during your stay with us, reflected in your 4/5 rating. Your feedback is valuable to us as we continuously strive to improve and provide excellent service to our guests. If there's anything specific that we could have done better to earn a perfect score from you, please don't hesitate to let us know. We look forward to the opportunity to welcome you back and provide an even better experience next time.
door een geverifieerde reiziger
Geplaatst op 22 feb. 2024
the place was ok you could see they were painting and trying to make improvements but seeing a hooker run around and them having condoms for sale right next to the door was very off putting
Opmerking van Hotelbeheer
27 feb. 2024 door OwnerHotelbeheer
Hi Ronnie,Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and apologize for any discomfort you experienced during your stay.We are committed to providing a comfortable and welcoming environment for all our guests, and we take your concerns very seriously. Rest assured, we will address the issues you've raised promptly to ensure that such incidents do not reoccur in the future.Please accept our sincere apologies for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.
door een geverifieerde reiziger
Geplaatst op 19 feb. 2024
It was very nice place to stay at
Opmerking van Hotelbeheer
27 feb. 2024 door OwnerHotelbeheer
Hi Yeferson, Thank you for your feedback! We're delighted to hear that you had a pleasant stay with us. We hope to have the opportunity to welcome you back in the future.
door een geverifieerde reiziger
Geplaatst op 18 feb. 2024
Front desk check in was amazing, they were so friendly and gave us a band aid when in need, highly recommended!!!
Opmerking van Hotelbeheer
27 feb. 2024 door OwnerHotelbeheer
Hi Andrew,Thank you for your glowing review! We're thrilled to hear that our front desk team provided exceptional service during your check-in and that they were able to assist you promptly. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future!
door een geverifieerde reiziger
Geplaatst op 18 feb. 2024
Opmerking van Hotelbeheer
27 feb. 2024 door OwnerHotelbeheer
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during your time with us.Please feel free to reach out to us if you wish to provide any details related to your experience so we can use them to better ourselves.
