Exterieur
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Beoordelingen van Holiday Inn Johannesburg Airport, an IHG Hotel

4 out of 5
Holiday Inn Johannesburg Airport, an IHG Hotel
O.R. Tambo Airport Johannesburg, Boksburg, Gauteng

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 166 van 375 beoordelingen" "
Gastenscore: 8 - Goed. 137 van 375 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 375 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 375 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 375 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Bert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to stay when you are in transit
1 nacht verbleven in maart 2023

8/10 – Goed

Jan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima airporthotel... badkamers mogen wel een opknap beurtje hebben..
1 nacht verbleven in februari 2019
Reactie van Lenah op 9 mrt 2019
Beste gast Heel erg bedankt voor je review van ons hotel. Ik ben blij om te horen dat je genoten hebt van je verblijf bij ons. Het is iets waar onze medewerkers trots op zijn, dus we waarderen uw feedback. We hopen dat je ons opnieuw zult bezoeken. Oprecht, Lenah Sibiya Guest Relations Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
De ligging van het hotel is goed.
Dit hotel ligt vlakbij het vliegveld. Omdat we laat in de avond aan kwamen hoefden we niet ver te rijden. De volgende dag gelijk op de route naar het Kruger.
Reactie van Marvellous op 23 apr 2017
Hartelijk dank voor uw beoordeling van ons hotel. Ik ben blij dat je van je verblijf genoten hebt. Het is iets waar onze medewerkers trots op hebben, dus we waardeer uw feedback. We hopen dat je ons weer zal bezoeken. Oprecht, Schitterende Chikukwa Kamers Divisie Manager

8/10 – Goed

Matthijs

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima !!
Het hotel is gunstig gelegen ten opzichte van het vliegveld. De kamer is ruim en de bedden zijn comfortabel. De service van het baliepersoneel is uitstekend. Het ontbijt is van goede kwaliteit. De shuttlebus van en naar het vliegveld gaat op tijd.
Reactie van General Manager op 6 mrt 2017
Dank je wel voor je recensie van ons hotel. Ik ben blij te horen dat u genoten van uw verblijf bij ons. Het is iets wat onze medewerkers is trots op, dus we waarderen uw feedback. Wij hopen dat u ons opnieuw bezoeken. Oprecht, Marvellous Chikukwa Rooms Division Manager

10/10 – Uitstekend

Marco, Emmeloord

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel en vlakbij vliegveld
In tegenstelling tot de Expedia site heeft dit hotel wel een receptie waar je kan inchecken!!! Na een snelle shuttle service vanaf het vliegveld is het inchecken ook in een oogwenk gebeurd. Daarna begint een zeer comfortabel verblijf in een net hotel. Ook de mogelijkheden voor ontbijt en lunch zijn van een goed niveau. Savonds heb ik nog wat oude vrienden ontmoet in de bar waar de bediening ook vlekkeloos was. Kortom, ik heb een fantastische tijd gehad in dit hotel, ook al was het maar voor 1 overnachting tussen mijn vluchten door.
Reactie van Portia Twala - Guest Relations Manager op 1 mrt 2016
Dear Marco, Thank you for taking the time to review our hotel. A positive guest experience is something our staff takes great pride in, so I am pleased to hear you had a fantastic time with your friends during your visit, albeit for a night. We hope you will choose to stay with us again when you are in Johannesburg. Sincerely, Portia Twala - Guest Relations Manager

10/10 – Uitstekend

JOSEPH

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location
4 nachten verbleven in april 2024
Reactie van Lenah op 17 apr 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
After a VERY long trip, the hotel was an oasis! The beds were the best we’ve ever slept in and the food was excellent.
1 nacht verbleven in april 2024
Reactie van Lenah op 17 apr 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Christine

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lenah op 17 apr 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Goed

Krista

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kitchen/dining staff went above and beyond to please us. The chef made a milk tart special for us because it was our last night in South Africa and we wanted to try this specialty. Linda, William, Granny, and Sihle in the dining room helped make it happen. They were all warm and friendly. Our only request is that the dim lighting be improved in the rooms.
2 nachten verbleven in april 2024
Reactie van Lenah op 17 apr 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Velempini

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Located in an industrial area kinda secluded
1 nacht verbleven in april 2024
Reactie van Lenah op 8 apr 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Cindy

Reisde met familie
.
1 nacht verbleven in april 2024
Reactie van Lenah op 8 apr 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Redelijk

Tapuwa

Nice place
3 nachten verbleven in februari 2024
Reactie van Lenah op 8 apr 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Goed

Letso

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was super helpful
1 nacht verbleven in december 2023
Reactie van Lins op 19 mrt 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Redelijk

Ving, covina

Zakenreiziger
Positief: Personeel en service
Below holiday inn standard
1 nacht verbleven in februari 2024
Reactie van Lenah op 11 mrt 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Bessie

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is clean , very welcoming staff and very understanding team. Keep it up
2 nachten verbleven in februari 2024
Reactie van Lenah op 11 mrt 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Chewe

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant property with amazing staff. Just the inability to go shopping that brings it down despite the shopping center being down the road. The neighborhood safety issues are undoubtedly beyond the control of the hotel, which is understandable.
1 nacht verbleven in februari 2024
Reactie van Lenah op 27 feb 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Theodore

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Lenah op 22 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Uitstekend

stephen, Springfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Lenah op 12 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

8/10 – Goed

jonathan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
price
1 nacht verbleven in februari 2024
Reactie van Lenah op 12 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Uitstekend

Theodore

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice spot by the Airport
1 nacht verbleven in januari 2024
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Christopher

1 nacht verbleven in januari 2024
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Tristan

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Goed

Farida

1 nacht verbleven in januari 2024
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Basilio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was really good, location and friendly
1 nacht verbleven in januari 2024
Reactie van Lenah op 5 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Uitstekend

Julian

1 nacht verbleven in januari 2024
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was well maintained and very comfortable
1 nacht verbleven in december 2023
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Redelijk

William

1 nacht verbleven in december 2023
Reactie van Lenah op 5 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Uitstekend

Bertha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
2 nachten verbleven in december 2023
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Donald

Positief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Lenah op 5 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

8/10 – Goed

Rudolph

1 nacht verbleven in december 2023
Reactie van Lenah op 5 feb 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I WAS VERY IMPRESSED BY THIS HOTEL AND THE STAFF. ALL STAFF WAS VERY ACCOMMODATING AND LOOKED AFTER MY SAFETY AND WELL BEING. A WONDERFUL EXPERIENCE!
2 nachten verbleven in december 2023
Reactie van Lenah op 5 feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Uitstekend

Afaaf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Maria op 13 dec 2023
Dear KennethThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Maria DitshegoGuest Services

8/10 – Goed

Diane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay. The mattress was a little lumpy but the room was fine. . After breakfast and paying our bill at the front the lady asked for a gratuity. I told her I’m giving it to the young lady that cleared our dishes and walked over and found her. I like to give who helps, not the person who rings up my tab
4 nachten verbleven in november 2023
Reactie van Lenah op 21 nov 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Goed

Pam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing!
1 nacht verbleven in november 2023
Reactie van Lenah op 20 nov 2023
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Deep cleaning needed
Breakfast very good. Room needs deep clean. Dirty carpets and smelt bad
1 nacht verbleven in november 2023
Reactie van Lenah op 13 nov 2023
Dear GuestThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Gabriel

1 nacht verbleven in november 2023
Reactie van Lenah op 20 nov 2023
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

4/10 – Matig

Botshelo

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not a good stay
The was too much noise to can bare The stuff were so loud walking around the corridor and breaking stuff too Talking to each other so load and the was a construction happening which we were not told The wall banging sounds was extreme I couldn’t rest I really didn’t appreciate my stay
1 nacht verbleven in november 2023
Reactie van Lenah op 9 nov 2023
Dear GuestThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Goed

Laura

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
It was a good experience. Price and location fair. Staff very friendly. Hotel seems needs some update but 8- clean. The only thing the restaurant was a bit understaff in the evenings and took a bit on food and drinks.
2 nachten verbleven in oktober 2023
Reactie van Lenah op 7 nov 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Heather

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great airport stay over option
Wonderful breakfast, quiet rooms even with jets flying over.
1 nacht verbleven in oktober 2023
Reactie van Lenah op 2 nov 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Smooth check in.nice room.
1 nacht verbleven in oktober 2023
Reactie van Lenah op 2 nov 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

2/10 – Ontzettend slecht

Pius KS

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
antiquated hotel
hotel is outdated desperately requires face lift
3 nachten verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Redelijk

Emma

1 nacht verbleven in oktober 2023
Reactie van Lenah op 27 okt 2023
Dear GuestThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your sleep Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Redelijk

Rochelle, Atlanta

Reisde met partner
Positief: Netheid, personeel en service
Needs repair- had to move rooms because of noise of ac, tub really warn, dingy bathroom, poor lighting, super friendly and helpful staff on all accounts.
1 nacht verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Velma

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Excellent customer service
A last minute overnight stay, as we missed our flight! Excellent service, convenient shuttle service and a delightful experience.
1 nacht verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

Melvyn, Okotoks

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They catered to my gluten free requirements.
2 nachten verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

2/10 – Ontzettend slecht

Karen

1 nacht verbleven in oktober 2023
Reactie van Lenah op 20 nov 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Redelijk

Cole

Positief: Personeel en service, voorzieningen
Air condition was broken, staff moved us rooms
1 nacht verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Goed

sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Uitstekend

A

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2023
Reactie van Lenah op 26 okt 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager