Op basis van 663 geverifieerde beoordelingen
4,0 Hygiëne kamer
4,2 Service & personeel
3,9 Comfort kamer
3,8 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Great location from airport. The room was very nice and clean.
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
It was wonderful !!!
Opmerking van Hotelbeheer
9 apr. 2024 door MarkHotelbeheer
Dear Callie,We are glad that you had a wonderful stay. we appreciate the perfect 5 out 5 rating! We hope to see you again when your travels bring you to Kansas City!Sincerely,Assistant General Manager
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
This hotel was fine for our needs -- we just needed a place to stay before a very early flight the next morning that offered free shuttle service.
The shuttle service is listed as 24 hours on this booking site but actually it's not--the hours are limited and you need a reservation, but it wasn't a problem as the shuttle coordinates with the earliest flights at the airport.
Beds and pillows were soft and comfortable. The bathroom was large and had nice amenities.
Free WiFi took way too long to access.
Opmerking van Hotelbeheer
26 mrt. 2024 door MarkHotelbeheer
Dear Andrea Jo,Thank you for your feedback regarding your stay. We are delighted that our services met your needs. On the website under "Amenities" and "Parking and Transportation" it does state that our courtesy shuttle runs from 4:00am-11:30pm, so we apologize if there was any confusion. We hope to serve you again when your travels bring you back to Kansas City.Sincerely,Assistant General Manager
door een geverifieerde reiziger
Geplaatst op 25 feb. 2024
Location to airport
Opmerking van Hotelbeheer
28 feb. 2024 door MarkHotelbeheer
We are delighted that you enjoyed your stay. We look forward to seeing you again soon!
door een geverifieerde reiziger
Geplaatst op 23 feb. 2024
.
Opmerking van Hotelbeheer
24 feb. 2024 door MarkHotelbeheer
Dear Steven,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service. Your feedback is very important to us, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager
door een geverifieerde reiziger
Geplaatst op 19 feb. 2024
Great place to stay with airport shuttle !
Opmerking van Hotelbeheer
24 feb. 2024 door MarkHotelbeheer
Dear Sharon,We are delighted that you enjoyed your stay with us! Thank you for the perfect 5 out of 5 rating! We look forward to serving you in the future.Sincerely,Assistant General Manager
door een geverifieerde reiziger
Geplaatst op 19 feb. 2024
On the first floor there was some noise occasionally that would wake me up. Other than that it was a good place to stay. The staff are very helpful.
Opmerking van Hotelbeheer
24 feb. 2024 door MarkHotelbeheer
Thank you so much for your feedback. We look forward to seeing you again soon.
door een geverifieerde reiziger
Geplaatst op 1 feb. 2024
all of the above !
Opmerking van Hotelbeheer
1 feb. 2024 door MarkHotelbeheer
Dear Elaine,We are delighted that you enjoyed your stay with us. We look forward to serving you again soon!Sincerely,Assistant General Manager
door een geverifieerde reiziger
Geplaatst op 19 jan. 2024
I requested a room with 2 beds got there Nd was pit in room with one small bed cal the desk and got moved to a room with king bed hampton is get tig with toiletries no bar soap for shower no shower cap and no hand lotion oh no extra toilet Paper come on Hilton you can do bett
Opmerking van Hotelbeheer
22 jan. 2024 door MarkHotelbeheer
Dear Stewart,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m sorry to hear we fell short of meeting those expectations.Your feedback is very important to us, and I’ll address these issues with the appropriate departments. Rest assured that we are taking the appropriate measures to correct the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager
door een geverifieerde reiziger
Geplaatst op 18 jan. 2024
Stayed one night with my family for an early morning flight. 7 minutes from KCI and offers a shuttle or weekly parking if needed. Beds were comfy, pillows were ok, and the whole hotel had a warm, very pleasant smell through out. The attendant on was very helpful in telling me where to park so that it was adjacent to my room so that I could remote start my car the next morning when it was very cold. The only issue we had was the heat in our room did not work but were immediately moved to another room that was still where I could remote start my vehicle. Reilly made our stay very enjoyable due to going above and beyond. 10/10 recommend!
Opmerking van Hotelbeheer
18 jan. 2024 door MarkHotelbeheer
Dear Emily,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with Reilly, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely, Assistant General Manager
