Property was pretty run down and rooms were outdated. People were drunk going up and down the halls and drunk in pool.
Opmerking van Hotelbeheer
5 feb. 2024 door Front DeskHotelbeheer
Dear Brooke,I hope this message finds you well. Thank you for bringing your recent observations and concerns about our property to our attention. We sincerely apologize for any inconvenience you may have experienced during your stay.We take your feedback seriously and are committed to addressing the issues you raised. While we may not have been aware of the situation at the time, we appreciate your vigilance in pointing out the concerns related to guests consuming alcohol in the pool area.To ensure a more enjoyable and safe environment for all our guests, we will be implementing stricter measures to prevent unauthorized access to the pool for non-swimming activities, including drinking. Our team will increase monitoring of the pool area, and we will take necessary steps to enforce our policies more effectively.Your feedback is invaluable, and we appreciate your understanding as we work towards creating a better experience for all our guests. If you have any further concerns or suggestions, please do not hesitate to reach out. We are committed to making the necessary improvements and providing you with a more pleasant stay during your next visit.Thank you for bringing this to our attention, and we look forward to the opportunity to better serve you in the future.Best regards,DaysInn,Front Desk,Kirksville.