Luchtfoto

Beoordelingen van TUI BLUE Bahari Zanzibar

5 out of 5
TUI BLUE Bahari Zanzibar
Kiwengwa, Kiwengwa

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 95 van 179 beoordelingen" "
Gastenscore: 8 - Goed. 60 van 179 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 179 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 179 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 179 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Janice Zahira Wagid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in augustus 2023
Reactie van Reda Sweed, General Manager op 15 sep 2023
Hi Janice, Thank you for leaving a rating. We seem to have fallen short as its 4 stars. Kindly let us know what we could have done to make it better.

10/10 – Uitstekend

Arnoud

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super fijne, nette en goed verzorgd resort. Door de indeling voelt het niet als massaal, ondanks dat het echt een groot resort is! De bediening is over het algemeen erg servicegericht en vriendelijk. Echt een heel fijne plek.
4 nachten verbleven in maart 2023
Reactie van Reda Sweed – General Manager op 9 mrt 2023
Dear Arnoud,Thank you for reviewing your experience with us. I am happy to learn that you had a memorable stay with us and thoroughly enjoyed our service and friendliness of the team. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in augustus 2019
Reactie van Resort Management op 12 aug 2019
Tropical Greetings from Dream of Zanzibar! Thank you for taking the time to rate your stay with us. We are so pleased that the resort and service met your expectations. Asante sana, and we hope to welcome you back in the near future!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastische locatie , mooi resort, vriendelijk personeel, hebben gratis massage gekregen owv foutgelopen taxi-rit . Top!
4 nachten verbleven in juli 2019
Reactie van Dream of Zanzibar Management op 27 jul 2019
Jambo! Thank you for taking the time to review Dream of Zanzibar. We're so delighted that we could make your stay a memorable one. It was an absolute pleasure having you and hope to see you soon!

10/10 – Uitstekend

alexander , harderwijk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede prijs kwaliteit
Een goed hotel aan een mooie strook strand. Super vriendelijk personeel. Goed eten en voldoende variatie. Wij hebben nagenoeg alleen maar bij het buffet restaurant gegeten en er was altijd voldoende afwisseling. Ze hebben een mooi verhoogd strand waar je rustig kan liggen en op je wenken bedient wordt en niet lastig wordt gevallen door de verkooplui op het strand want ook hier zijn zij. Wanneer je over de afscheiding naar de zee gaat komen zij wel naar je toe maar na ze vriendelijk bedankt te hebben laten ze je wel met rust. Wij zijn met een kleine van 2,5 jaar gaan reizen en die heeft zich ook goed vermaakt. Het hotel is 10 jaar oud en ook al ziet het er erg netjes uit, je ziet dat de zoute zeelucht wat dingen aantast en dat met name metaal. Wel wordt er goed onderhouden. Personeel is uiterst vriendelijk en gaat erg ver om het de gasten naar hun zin te maken. Er kunnen veel excursies geregeld worden vanaf het hotel maar je kan er ook uitstekend op het terrein vermaken. Wij waren er in het regenseizoen waarbij we af en toe een bui hadden en 2 dagen wel erg veel regen maar je komt een stuk minder toeristen tegen en hebt het rijk voor je alleen. Er zijn voldoende bedden bij het zwembad en het strand vrij. Er zit ook een padi duikschool in het hotel. Duiken is ook zeker een aanrader.
5 nachten verbleven in mei 2018
Reactie van The Hotel Management op 4 nov 2018
Dear alexander, thank you very much for taking the time to leave such a detailed review about your stay with us. We are overjoyed to hear that you enjoyed in overall your family vacations with us, and we hope to welcome you again at our hotel in the future.

10/10 – Uitstekend

deb, vinkeveen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel
Personeel is zeer vriendelijk en behulpzaam. Voldoende bedjes op strand en bij zwembad. Voldoende animatie. Goed eten.
7 nachten verbleven in oktober 2017

8/10 – Goed

koen, tilburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel, op het strand
Een heel mooi hotel, zeer vriendelijk personeel, leuk entertainment tijdens de buffet diners, maar ook voldoende keuze uit andere restaurants als je een keer iets anders wil (hoewel ook het buffet iedere keer een ander thema heeft!)
Uitzicht vanuit een Jr. Suite met zeezicht

10/10 – Uitstekend

Denis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It far exceeded our expectations! The staff are extremely friendly, always attentive and keen to fulfill every wish. The choice of food is extensive and local specialities are the cherry on top pof the cake. A lot of love and commitment is put into the events for the holidaymakers (dinner on the beach, dinner around the pool, music shows, sports activities and much more! It was an absolute dream holiday!
12 nachten verbleven in maart 2024
Reactie van Javier Rodriguez op 22 mrt 2024
Dearest Denis,Thank you for your glowing review! We're thrilled to read that your experience far exceeded your expectations and that you enjoyed every aspect of your stay with us.Your kind words about our friendly and attentive staff, extensive food choices, and the variety of events and activities available are truly appreciated. We strive to create unforgettable experiences for our guests, and we're delighted that we succeeded in making your holiday an absolute dream.We look forward to welcoming you back for more memorable moments in the future.Warm regards,General manager.

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
13 nachten verbleven in januari 2024

10/10 – Uitstekend

Britta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gepflegte Unterkunft, sehr freundliche und zuvorkommende Angestellte. Der Strandabschnitt ist wie beschrieben, wunderschön. Die Anlage ist ansprechend angelegt, es hat uns an nichts gefehlt. Kulinarisch ebenfalls ein sehr gutes Angebot! Sich außerhalb der Anlage und des Strandabschnittes zu bewegen ist allerdings nicht ideal. Sehr viel Armut, aufdringliche Verkäufer etc.
8 nachten verbleven in augustus 2023
Reactie van Reda Sweed, General Manager op 4 sep 2023
Dear Britta, Thank you for taking the time to share your feedback about your stay with us. We greatly appreciate your kind words about our well-maintained accommodation, friendly and courteous staff, and the beautiful beach area. It's heartwarming to know that you found our complex attractive and well-equipped.We're also pleased to hear that you enjoyed our culinary offerings. Providing a variety of delicious food options is a priority for us, and we're glad you appreciated the dining experience.However, we understand your concerns about the external environment around the areas. Zanzibar, like many travel destinations, has a mix of beauty and challenges. We appreciate your honest feedback, as it helps us to improve and provide a better experience for our guests.

8/10 – Goed

Tammy

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The facilities could be more updated for a 5 star hotel. Service was great. Alcoholic drinks need to be stronger - it tasted non alcoholic unless you asked for "stronger".
3 nachten verbleven in augustus 2023
Reactie van Reda Sweed, General Manager op 16 aug 2023
Dear Tammy,Thank you for sharing your feedback with us. We're delighted to read that you had a positive experience with our exceptional service. We constantly strive to ensure that our guests receive top-notch treatment during their stay.We also appreciate your valuable observation regarding the facilities. We understand the importance of maintaining a high standard for a 5-star hotel, and we take your comments seriously.Regarding the strength of our alcoholic drinks, your input is valuable as we continue to fine-tune our offerings to cater to the preferences of all our guests. We will certainly take your feedback into consideration as we refine our beverage offerings.Once again, thank you for choosing our hotel and for taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 – Uitstekend

Renel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van Reda Sweed, General Manager op 16 aug 2023
Dear Renel,Thank you for the 10/10 review! Karibu Tena!

10/10 – Uitstekend

Saaleha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is amazing and super accommodating! Room is spacious and property is well kept with lots of activities.
2 nachten verbleven in augustus 2023
Reactie van Reda Sweed, General Manager op 10 aug 2023
Dear Saaleha,We're delighted to hear that you had such a positive experience during your stay with us! Our dedicated staff takes pride in ensuring our guests feel welcomed and comfortable throughout their time here. It's fantastic to know that you found the spacious rooms and well-maintained property to your liking. We strive to provide a variety of activities to enhance your stay, and we're glad you had the chance to enjoy them. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for another enjoyable visit in the future!

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing I didn’t like was they didn’t have enough converters for power outlets for American phone chargers or usb outlets
2 nachten verbleven in augustus 2023
Reactie van Reda Sweed, General Manager op 9 aug 2023
Hello Matthew! Thank you for taking the time to leave a review. We do offer adapters with a deposit to be returned after getting it back from reception.

10/10 – Uitstekend

Satish, San Francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service and staff was exceptional!
4 nachten verbleven in juli 2023
Reactie van Reda Sweed, General Manager op 3 aug 2023
Hello Satish! Thank you for your lovely words about my team. Your kind words are appreciated. Karibu tena!

10/10 – Uitstekend

Virginie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
7 nachten verbleven in juli 2023
Reactie van Reda Sweed, General Manager op 1 aug 2023
Hello!, Thank you for the kind review. Kairubu tena!Best Regards,

10/10 – Uitstekend

Christelle

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super hôtel avec un personnel en or
7 nachten verbleven in juli 2023
Reactie van Reda Sweed, General Manager op 1 aug 2023
Hello Christelle, Thank your for taking the time to leave us a lovely review. It pleases me that you enjoyed our hotel. Karibu tena!Best Regards,

8/10 – Goed

Ivanna

6 nachten verbleven in mei 2023
Reactie van Reda Sweed, General Manager op 16 aug 2023
Hello Ivanna, Thank you for taking the time to leave a review.

10/10 – Uitstekend

Janis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the most part, my experience was great. The only absolute disappointment was the gym. Very small, unsuitable for resort of this size. All inclusive option was also not so glamorous as all the restaurants were open only at certain times. For our entire stay, only one place was open for breakfast and two to three for dinner. But selection was good, although same or very similar every day.
4 nachten verbleven in juni 2023
Reactie van Reda Sweed, General Manager op 19 jun 2023
Thank you for sharing your positive experience and appreciate you enjoyed what the hotel has to offer overall. I appreciate the feedback about the gym and restaurants, your input is valued and I shall see to the matter.

10/10 – Uitstekend

Naoki

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
シャワーの水量が物足りない。 朝食ブッフェは美味しいが、夕食のイタリアンレストラン(レストランは計3つあり)のクオリティが低すぎる。 それ以外は大満足です。
3 nachten verbleven in juni 2023
Reactie van Reda Sweed, General Manager op 14 jun 2023
Dear Naoki,Thank you for taking the time to provide us with your feedback. I greatly appreciate your overall satisfaction with your stay and are delighted to hear that you found Zanzibar to be a beautiful paradise.I understand your concerns regarding the quality of the Italian restaurant, and please be assured that my team is working diligently to improve the experience and ensure its authenticity.

8/10 – Goed

Ornella

3 nachten verbleven in mei 2023
Reactie van Reda Sweed – General Manager op 28 mei 2023
Dear Ornella,Thank you for your rating.Kind regards,

8/10 – Goed

Clifford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities, good friendly staff, tasty food, but if you have any problems you really need to follow up again and again.
6 nachten verbleven in april 2023
Reactie van Reda Sweed – General Manager op 6 mei 2023
Dear Clifford,Thank you for reviewing your stay with us. I am glad that you enjoyed the facilities and the food, as well as the friendly environment. We have taken note of your comments in regard to follow ups and we will be sure to strengthen our training and facilitation. Kind regards,

8/10 – Goed

Esono

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful location in the heart of #Paradise
Great location, wonderful and friendly staff. Always smiling and sharing conversations 5* #HotelsDesignedForYou
4 nachten verbleven in maart 2023
Reactie van Reda Sweed - General Manager op 9 apr 2023
Dear Esono,Thank you for your kind review. I am very happy to learn that you enjoyed your stay with us.Kind regards,

10/10 – Uitstekend

Alina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A perfect stay for a few days. Food is delicious, lots of entertainment. Stuff is very welcoming. There were a few times when the order was forgotten and then the manager apologised for that.
4 nachten verbleven in maart 2023
Reactie van Reda Sweed - General Manager op 21 mrt 2023
Dear Alina,Thank for your kind review. I am very happy to read that you thoroughly enjoyed your stay with us and found the food to be delicious. I regret the inconvenience that maybe have been caused by the order delays from some of our younger staff, and i am happy to learn that our hotelier wasted no time and acknowledging the matter. Kind regards,

8/10 – Goed

Tufan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren 8 Nächte in dieser Unterkunft. Das Hotel selbst hat uns sehr gefallen, jedoch wird man ständig von Locals belästigt, wenn man sich am Strand aufhält. Zudem könnte die Getränkeauswahl/Qualität für nicht alkoholische Getränke verbessert werden.
Reactie van Reda Sweed – General Manager op 10 mrt 2023
Dear TufanThank you for sharing feedback with us.I am pleased that you liked the hotel and enjoyed your stay for the most part of your vacation.However, i regret that the presence of beach vendors somewhat hindered your enjoyment of the beach. Thank you for your feedback in regard to the non-alcoholic drinks. This for sure does not reflect our quality standards and we will be sure to look into this matter.Kind regards,

6/10 – Redelijk

Said

2 nachten verbleven in maart 2023
Reactie van Reda Sweed – General Manager op 10 mrt 2023
Dear Said,Thank you for rating us.Kind regards,

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2023
Reactie van Reda Sweed - General Manager op 29 mrt 2023
Dear Nathan,Thank you for the 5 star rating.Kind regards,

10/10 – Uitstekend

Juan Manuel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Otroligt trevlig personal. Väldigt bra buffe, alla tillfällen på dagen. Hög nivå av renhet samt dagligt underhåll. Stränden är idilisk men kanske inte helt anpassade för barn.
4 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 6 mrt 2023
Dear Juan,Thank you for the positive review of your recent experience with is.I am pleased to learn that you had an enjoyable stay, and the staff made your stay even more memorable and special. Thank you for your positive comments on the food across all mealtimes. It is a testament to the team making sure they serve something delicious throughout the day. I am glad that you enjoyed the cleanliness across the hotel and enjoyed the beach as well. It is always advised to accompany children on the beach since the tide sometimes can be strong. Once again, thank you for your kind comments and feedback.Kind regards,

6/10 – Redelijk

refath

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was beautiful overall and the staff were very kind! They are very accommodating as well. they helped us with excursions, airport pick up/drop off, and have an amazing concierge. The food overall could have been better, but the Italian restaurant was amazing, It was more the buffet lunch and dinner that would've been better but overall similar to any other resort buffet.
10 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 28 feb 2023
Dear Refath,Thank you for taking the time to share a review of your experience with us. From beautifully manicured garden landscapes to well thought out architectural design, we take ride in the beauty of our hotel, and I am pleased that you had the same impression of surroundings. Thank you for your feedback reflecting the kindness and amazing hospitality of the team. Our guest relations team is a source of pride for us, and I am glad to learn that they made you feel welcomed and at home.I am happy to read that you enjoyed the dining experience at the Italian restaurant (Andiamo) and found the food to be amazing. However, I regret that the main buffet did not meet your expectations. We understand that there is always room for improvement, and our chefs are working hard every day to come up with new and exciting dishes. Once again, thank you for your review. Kind regards,

10/10 – Uitstekend

Miranda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Personale molto accogliente e gentile. Pulitissimo Cibo ottimo Tutto perfetto
3 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 25 feb 2023
Dear Miranda,Thank you for your kind feedback reflecting the amazing team. I am very pleased to learn that you enjoyed the food, and everything was perfect. Kind regards,

10/10 – Uitstekend

Ravi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing time loved the all inclusive food !! We are vegetarian and there was tons of options.
3 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 25 feb 2023
Dear Ravi,Sunny Greetings. Thank for taking the time to share feedback of your experience with us. I am very happy to read that you enjoyed the food and found plenty of options to choose from. We try our best to cater for every diet and culture and i am glad you were not disappointed. Kind regards,

10/10 – Uitstekend

Janne

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Lækkert resort i smukke omgivelser
Et super lækkert hotel med en fantastisk beliggenhed i smukke omgivelser. Personalet er meget serviceorienteret. Der var en del småting (fuger, samlinger, et toilet ved poolen, der ikke sad fast i gulvet), der ikke var helt i top stand. Værelset var fint med en god udsigt, men madrassen var utrolig hård. Jeg ville på trods af diverse småting alligevel anbefale hotellet til andre 😊
8 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 22 feb 2023
Dear Janne,Thank you for sharing feedback with us. I am happy to read that you had an overall good experience with us. I am glad that you enjoyed the view from your room. For the benefit of other readers, we always have softer mattresses on standby and should you find the mattress too stiff to your liking, we can get it replaced should you request. Once again, thank you for your kind feedback.Best regards,

10/10 – Uitstekend

Kerry

2 nachten verbleven in februari 2023
Reactie van Reda Sweed - General Manager op 18 feb 2023
Dear Kerry,Thank you for rating us a full score.I am happy to learn that you thoroughly enjoyed your experience with us. Regards,

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Underbart!
Det var den bästa resorten med All inclusive ⭐️! Handgjorda drinkar som var underbart goda, tvärtemot plastmuggar och snabbt halvt färdigmixade blandningar. Tänka på att det är tidvattnet och att det försvinner tidvis men havet är tillbaka på eftermiddagen. Bra solstolar och vill man ha det extra bekvämt så finns det tjocka madrasser vid poolen. Bra och god service och vi rekommenderar alla de restauranger som måste bokas på plats. Maten är utmärkt med god kvalitet och vällagad, vi vet hur det var på det första boendet och kan därför jämföra. Maten och drinkarna gör mycket hur man upplever den totala känslan. 5 av 5 möjliga
5 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 18 feb 2023
Dear Sara,Sunny Greetings from Zanzibar. Many thanks for taking the time to share feedback following your stay with us. To start off, a big thank you for mentioning us as the best resort with all inclusive. I am humbled by your kind comments reflecting the quality of our drinks. We indeed use fresh ingredients. Being in Zanzibar, a tropical paradise, we want to bring the taste of the Island in every sip. I am very happy that you enjoyed the experience. Yes, we experience low and high tides on a 6-hour cycle. The timing of the tides constantly changes on a daily basis, and we have a link in our BLUE app where you can easily see a whole week's schedule. I am glad that you were not bothered by the low tides and i do hope that you had an opportunity to explore the reef and have a stroll on the beach. I see that you were also able to experience the new cabanas on the garden near the main pool. I am very pleased that you found them to be comfortable to your liking.Thank you for highlighting the dining experience and letting us know that you thoroughly enjoyed the cuisines served in all the restaurants. I am thrilled by the fact that you were not disappointed by any of the outlets. Once again, Thank you so much for your kind review and recommendation. Kind regards,

8/10 – Goed

Nourddine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vraiment top !
Le personnel vraiment très agréable, propreté de l’hôtel irréprochable Bref très bon hôtel.
6 nachten verbleven in februari 2023
Reactie van Reda Sweed - General Manager op 16 feb 2023
Dear Nourddine,Thank you so much for sharing feedback of your experience with us. I am very pleased that the staff left a memorable impression of their kindness. I can from the score, there is room for improvement, and we will make sure to close the gap.I am glad that you found the hotel's cleanliness to be top and credit goes to all those responsible in keeping the hotel shining.Once again, thank for the positive feedback.Kind regards,

6/10 – Redelijk

Marvin

3 nachten verbleven in februari 2023
Reactie van Reda Sweed – General Manager op 15 feb 2023
Dear Marvin,Thank you taking the time to rate us. Kind regards,

10/10 – Uitstekend

Benjamin

4 nachten verbleven in februari 2023
Reactie van Reda - General Manager op 6 mrt 2023
Dear Benjamin,Thank you for rating. I am glad to learn that you had an enjoyable stay with us. Kind regards,

10/10 – Uitstekend

Rose, Aurora

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

6/10 – Redelijk

Prissila

Reisde met familie
Positief: Netheid, comfort kamer
Nice facilities at so so beach
Nice facilities and big comfortable room. The service is so so and the beach is not especially nice. Many things in the meny I not included in the all inclusive.
3 nachten verbleven in december 2022
Reactie van Reda Sweed – General Manager op 5 jan 2023
Dear Prissila,Many thanks for reviewing your experience with us. I am pleased reading that you enjoyed the facilities and the spacious, comfortable room. I do regret that you found the service not on par with your expectations. We do pay a lot of attention to the service training, and we take every feedback with an opportunity for improvement. In regard to the beach, it is important to note that December is the seaweed season and often the beach will be filled with seaweed that gets washed in by the tide.This is just a temporary phenomenon and part of mother nature's cycle. Our all-inclusive menus are generally with a wide variety of dining options and cuisines. We also have a wide range of varieties at the buffet every day too. from fresh sea food to vegetarian dishes and various types of meats and cuts, we have plenty to offer for every taste bud and dietary need. However, should you feel like the various options available throughout the 5 restaurants are not to your liking, our chefs are always at hand to cater something extra or different for you to enjoy.Once again, thank you for the feedback.kind regards,

8/10 – Goed

Umberto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place to unwind and relax
Reactie van Reda op 31 dec 2022
Dear Umberto,Thank you for reviewing your experience with us. I am very pleased to learn that you had a relaxing and enjoyable stay with us.Kind regards

8/10 – Goed

Tom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Flott resort, god service, hyggelige folk
Bodde her 10 netter og er godt fornøyd. Stort, fint rom, men litt hard seng. Maten var god med bra utvalg og masse fersk og god oppskjært frukt til hvert måltid. På østsiden av Zanzibar merkes tidevannet godt, og deler a dagen er kysten tørrlagt nesten helt ut til revet. Et annet minus er tiggerne/selgerene som oppholder seg på stranda nedenfor resorter. De oppfører seg pent, men det blir litt slitsomt i lengden. Vi var godt fornøyd med oppholdet, traff masse hyggelige mennesker og kan anbefale stedet.
10 nachten verbleven in december 2022
Reactie van Reda Sweed op 2 jan 2023
Dear Tom,Thank you for taking the time to share feedback following your recent experience with us.I am very pleased that you enjoyed your stay in the spacious and comfortable room. In regard to the mattress, I regret that you had not informed us of this since we could replace your mattress with a softer option. Indeed, the Chefs Team really put in a lot of effort in always presenting us with a sumptuous fare of cuisines and delicacies. all credit goes to their hard work and dedication. We have taken into account your comments about the beach vendors and together with the authorities we are working on a solution to positively impact the vendors and our Guests too. I completely understand that some guests do not enjoy the tide phenomena and prefer a high tide all the time. However, on this side of the island we experience periods of low and high tide. Which also presents with an amazing opportunity to explore the reef and sealife.Once again, thank you for your kind comments and constructive feedback.Kind regards

10/10 – Uitstekend

Selin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dieses Hotel ist ein absoluter Traum, unbedingt buchen! Die Anlage und der Strand sind wunderschön, grosse Zimmer, motiviertes Personal und eine riesen Auswahl an Essen. Es gibt schlichtweg keine negativen Punkte. :-)
8 nachten verbleven in juni 2022
Reactie van Reda Sweed – General Manager op 4 jan 2023
Dear Selin,Thank you for reviewing you experience with us. I am very pleased to read that you had an enjoyable stay and loved everything on offer.kind regards,

10/10 – Uitstekend

Kimberly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My second time visiting . Loved it and will be back . Only thing is please improve the Asian restaurant.
2 nachten verbleven in september 2022
Reactie van Reda Sweed op 24 sep 2022
Hello Kimberley,Thank you for reviewing us and choosing us again for your second visit.It is always a pleasure having you with us and i am very happy to read that you enjoyed your stay. I am pleased to inform you that the Asian Restaurant is soon going to have an updated menu and experience.Do keep an eye out for updates :)Kind regards,Reda Sweed - General Manager

10/10 – Uitstekend

Kimberly

1 nacht verbleven in september 2022

8/10 – Goed

Samy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The trip was great and hotel was fantastic overall ! The only inconvenience was when we wanted to on the beach we were harassed every time by locals who wanted to do business
7 nachten verbleven in augustus 2022
Reactie van Reda Sweed op 2 sep 2022
Dear Samy,Thank you for taking time to share feedback following your stay with us. I am happy to learn that, for the most part, your experience was fantastic. It is comments like these that make us want to do even more to wow our Guests.I regret your experience with the beach vendors. Unfortunately, it does make it a little difficult to control the traffic of the vendors. However, we try to accommodate our guests by providing security along the beach, in the case that you feel uncomfortable in any way.Once again, thank you for your feedback, it surely helps us improve on what we do.Kind regards,Reda Sweed – General Manager

10/10 – Uitstekend

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would have given 5 stars if check in was more smooth . Was given the wrong room and slow service to resolve it . Otherwise everyone and everything else is great . The food was excellent minus taste of asia was ok . Didn’t get to try the Italian restaurant. The main restaurant is excellent . The drinks and bartenders are superb . The facility is awesome and the beach area . Will be back again . The shisha was average but it’s so nice to have shisha on the beach . Shoutout to Aloyce, best bartender .
2 nachten verbleven in augustus 2022
Reactie van Reda Sweed op 2 sep 2022
Dear Kimberley,Thank you for sharing your feedback with us. I regret that the check in experience was not smooth. This surely does not represent our standards. We pay extra attention to our customer service training and I will be sure to look into this matter personally.On the other hand, I am very happy to read that you found the food to be excellent and enjoyed the remaining aspects of your stay. I wish you would have got the chance to try Andiamo, our Italian restaurant, your feedback would have added a lot of value to what is already our Guests’ favorite spot for dinner.For the benefit of other readers, we always try our best to accommodate those who couldn’t book through the app, whenever possible. Thank you for the special mention to our bartenders. They definitely make the drinks taste better with their charisma and passion for what they do! Once again, thank you and regards,Reda Sweed – General Manager

8/10 – Goed

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
13 nachten verbleven in juli 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Suverent hyggelig ansatte. Flott anlegg godt vedlikeholdt.
8 nachten verbleven in juli 2022
Reactie van Reda Sweed op 30 jul 2022
Dear Guest, Thank you for the great rating. I will be sure to share your feedback to the rest of the Team. Kindest Regards, Reda Sweed - General Manager

8/10 – Goed

brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was fantastic. Food pretty good. But limited ability to reserve at “restaurants” drinks are poor quality and limited…e.g a margarita costs extra. They use small plastic bottle waters. So not super eco friendly. Also expect folks to get up early and claim a chair with a towel and not show up for hours. But the staff bent over backwards to be accommodating.
5 nachten verbleven in juli 2022

8/10 – Goed

Axel

Positief: Personeel en service, voorzieningen
10 nachten verbleven in juli 2022