Lobbylounge

Beoordelingen van Lake Louise Inn

3 out of 5
Lake Louise Inn
210 Village Road, Lake Louise, AB

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 579 van 1279 beoordelingen" "
Gastenscore: 8 - Goed. 372 van 1279 beoordelingen" "
Gastenscore: 6 - Redelijk. 172 van 1279 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 1279 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 64 van 1279 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Mooi gelegen hotel. Kamers zijn klein en benauwd.
3 nachten verbleven in juni 2023
Reactie van Carlos, Manager on Duty op 1 jul 2023
Thank you for your feedback. While not all rooms are renovated, we do have plenty that are and more planned for the near future. We look forward to having you again soon.

8/10 – Goed

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay and a great price! Good location and friendly staff. I would return and recommend...
3 nachten verbleven in april 2024
Reactie van Michal Srbecky - Front Office Manager op 24 apr 2024
Dear Joseph, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Rena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in april 2024
Reactie van Sami- Manager On Duty op 24 apr 2024
Dear Rena,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Avinash

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a great location with plenty of parking. they have amazing in house restaurants for breakfast and dinner
1 nacht verbleven in april 2024
Reactie van Nataly - Manager on Duty op 24 apr 2024
Dear Avinash, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. I am glad to know you also enjoyed our very convenint location as well as our Restaurants! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

8/10 – Goed

Tom

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location and view
1 nacht verbleven in april 2024
Reactie van Karen op 23 apr 2024
Dear Tom, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

10/10 – Uitstekend

Gloria María

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bonito
1 nacht verbleven in april 2024
Reactie van Karen op 23 apr 2024
Dear Gloria Maria, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our newly renovated accommodations and facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

10/10 – Uitstekend

Emmanuel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to go around the lakes, love the place.
2 nachten verbleven in april 2024
Reactie van Sami - Manager on Duty op 22 apr 2024
Dear Emmanuel,Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, and that you found the location to be as great as we do. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Probably the most lovely front desk staff I’ve had in a while! Great location, great value, will stay again.
1 nacht verbleven in april 2024
Reactie van Sami - Manager on Duty op 22 apr 2024
Dear Alexandra,Thank you for taking the time to share your feedback with us. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Uitstekend

April

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kitchen made this a no brainer as with a little forethought we picked up essentials and could avoid overpriced restaurants.
1 nacht verbleven in april 2024
Reactie van Michal Srbecky - Front Office Manager op 21 apr 2024
Dear April, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

AKSHAY

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Stay and very clean!
3 nachten verbleven in april 2024
Reactie van Michal Srbecky - Front Office Manager op 20 apr 2024
Dear Akshay, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional and helpful staff.
1 nacht verbleven in april 2024
Reactie van Sami - Manager on Duty op 18 apr 2024
Dear Richard,Thank you for taking the time to share your feedback with us.It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, especially in regards to our friendly employees. I will be sure to pass along your kind words to our team. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

2/10 – Ontzettend slecht

Dyna Riza

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
None.One of the front desk staff is not being polite during our check in when we asked for upgrade of our room just immediately turn us down.
1 nacht verbleven in februari 2024
Reactie van Karen op 14 apr 2024
Dear Dyna Riza, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We are disappointed to learn that your stay with us fell below expectations. We sincerely apologize for how you feel in regards to the employee interacted with you. We appreciate you taking the time to share these concerns, so we can review them with our team to assist in correcting this type of concern. We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies. Karen Assistant Front Office Manager

8/10 – Goed

Daryll

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over all excellent stay only reason it was de-rated a star is because we were right beside the stairs and could hear people up and down the stairs. I’m assuming kids and families going to the pool so no fault of anyone just bad placement. I will definitely stay here again.
1 nacht verbleven in april 2024
Reactie van Karen op 14 apr 2024
Dear Daryll, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to your accommodations. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. Our goal is to ensure all of our guest have a comfortable and relaxing stay. We do wish that we had the opportunity to rectify the issues you have encountered while you were in residence with us, in order to ensure your satisfaction. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

8/10 – Goed

Yves

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Efficient, friendly and efficient staff.
5 nachten verbleven in april 2024
Reactie van Sami-Manager On Duty op 14 apr 2024
Dear Yves,Thank you for taking the time to share your feedback with us.It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies, and we look forward to welcoming you back.

10/10 – Uitstekend

richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sami - Manager on Duty op 13 apr 2024
Dear Richard,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies, and we look forward to welcoming you back.

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, had great restaurants and indoor pool and hot tubs were very well kept. Staff was friendly and helpful.
6 nachten verbleven in februari 2024
Reactie van Michal Srbecky - Front Office Manager op 11 apr 2024
Dear Renee, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Ibrahim, Calgary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check-in & staff
1 nacht verbleven in april 2024
Reactie van Sami - Manager on Duty op 10 apr 2024
Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.I am pleased to know you enjoyed your stay with us, especially in regards to our friendly employees. I will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Chelsea

Reisde met familie
Lots of different room types and sizes to accommodate large groups/families.
5 nachten verbleven in april 2024
Reactie van Nataly - Manager on Duty op 9 apr 2024
Dear Chelsea, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Uitstekend

Hoa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in april 2024
Reactie van Sami - Manager on Duty op 7 apr 2024
Dear Hoa,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies, and we look forward to welcoming you back.

10/10 – Uitstekend

Tasha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was conveniently located and the staff were always friendly and helpful. There were complimentary snow shoes available and the food was average in the restaurant. We plan to return.
2 nachten verbleven in april 2024
Reactie van Michal Srbecky - Front Office Manager op 6 apr 2024
Dear Tasha, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best service we have experienced in many years. Everyone was so polite and courteous. Food was excellent but off-peak season limited options at times. Close to the ski resort. We were very pleased with our decision to stay at Lake Louise Inn.
4 nachten verbleven in maart 2024
Reactie van Sami - Manager on Duty op 5 apr 2024
Dear Jason,Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.I am pleased to know you enjoyed your stay with us, and that you found the location to be one of the highlights of your trip. Also, I am happy to hear that you have nice experence in regards to our friendly employees and the food in our hotel. I will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

8/10 – Goed

Guang

Positief: Netheid, personeel en service
The Hotel is a bit old but the large swimming pool is a plus.
2 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 6 apr 2024
Dear Guang, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

6/10 – Redelijk

Francine

Negatief: Personeel en service
I had covid and asked to delay my stay expedia was unhelpful with this request
2 nachten verbleven in april 2024
Reactie van Michal Srbecky - Front Office Manager op 7 apr 2024
Dear Francise, I'm sorry to hear that Expedia were not able to accommodate your request. Please don't hesitate to contact Lake Louise Inn directly next time - we can offer more flexibility.

10/10 – Uitstekend

Julian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neat and tidy
4 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 4 apr 2024
Dear Julian, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

8/10 – Goed

Loren, St Albert

Positief: Personeel en service
Rooms could be cleaner. There was left over used dental floss on the bathroom counter. Overall the facilities are starting to show their age. Very convenient to the ski resort and free shuttle bus service to the Hill.
2 nachten verbleven in april 2024
Reactie van Duty Manager op 5 apr 2024
Hello Loren, Thank you for taking the time to share your feedback with us. I want to apologize for the fact that your stay fell short of cleanliness. This is not a standard we want to uphold. I will be sure to pass this concern along to our housekeeping department. Thank you for staying with us, and we look forward to welcoming you back very soon. Thank you, Justin - Manager on Duty

8/10 – Goed

Stephanie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Main lodge area was great. Kids enjoyed the pool and good choice of restaurants onsite. Big shopping area directly opposite. Centrally located for ski hill and the lake.
2 nachten verbleven in maart 2024
Reactie van Manager on Duty - Sami op 3 apr 2024
Dear Stephanie,Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.I am very glad to hear that you enjoyed your stay with us and that you had a chance to enjoy the pool as well as restaurants in our hotel. We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies, and we look forward to welcoming you back.

4/10 – Matig

Sachin

Reisde met familie
Not worth the money…very dated and dirty rooms despite paying for a deluxe upgrade. I stayed on other motels/inns half the price in surrounding areas for half the price and found them to be much better value
2 nachten verbleven in maart 2024
Reactie van Manager on Duty - Sami op 3 apr 2024
Dear Sachin,Thank you for taking the time to share your feedback with us.I am disappointed that you did not like the appearance of your accommodations. Although not all rooms are renovated, we have many that are and with more being scheduled for completion in the near future. Thank you again, for taking the time to share your concerns with us. We look forward to welcoming you back with more exemplary standards.

8/10 – Goed

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and location was great
1 nacht verbleven in maart 2024
Reactie van Manager on Duty - Sami op 3 apr 2024
Dear Karen,Thank you for taking the time to share your feedback with us. I am very happy to hear that you enjoyed your stay with us, and that you found the location to be one of the highlights of your trip. I will also be sure to pass this along to our housekeeping team regarding their good room service.Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely Inn with excellent amenities!
2 nachten verbleven in maart 2024
Reactie van Manager on Duty - Sami op 3 apr 2024
Dear Karen, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our accommodations and facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

8/10 – Goed

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic and friendly service!
1 nacht verbleven in maart 2024
Reactie van Sami - Manager on Duty op 1 apr 2024
Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.We are pleased to know you enjoyed your stay with us, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies, and we look forward to welcoming you back.

10/10 – Uitstekend

Tassio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Sami - Manager on Duty op 3 apr 2024
Dear Tassio,Thank you for taking the time to share your feedback with us. I am very happy to learn that you enjoyed your overall stay and that your accommodations met all of your needs. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Loulou

1 nacht verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 20 apr 2024
Dear LouLou, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Gobert

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Minutes away from the lake. Also has indoor pool for the kids and food too.
1 nacht verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 31 mrt 2024
Dear Gobert, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Hardeep

4 nachten verbleven in maart 2024
Reactie van Sami - Manager on Duty op 19 apr 2024
Dear Hardeep,Thank you for taking the time to share your feedback with us.It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

6/10 – Redelijk

Sarah Marie

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
The three hot tubs and pool were great. Our room wasn't given any care for at least one day which was not ideal since we ran out of towels. The floor of the room was freezing cold, which was awful at times.
5 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 31 mrt 2024
Dear Sarah Marie, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards.

8/10 – Goed

Yauheni, Fort McMurray

1 nacht verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 19 apr 2024
Dear Yauheni, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We are return clients - our preferred place to stay when in Lake Louise.
2 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 30 mrt 2024
Dear Denise, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

8/10 – Goed

Shannon

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was outdated but the staff are friendly and it’s convenient if you are here to ski at Lake Louise
2 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 30 mrt 2024
Dear Shannon, thank you for choosing the Lake Louise Inn and for taking the time to review your stay. We are sorry to learn that you did not enjoy your overall stay with us, and that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback.

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 31 mrt 2024
Dear Darren, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

8/10 – Goed

Alexandra

Reisde met familie
Positief: Netheid
The room is very small for two queen beds and 4 guests. You can hear the people above you and beside you walking around.
1 nacht verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 29 mrt 2024
Dear Alexandra, thank you for choosing the Lake Louise Inn and for taking the time to review your stay. We are sorry to learn that you did not enjoy your overall stay with us, and that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback.

8/10 – Goed

France

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Oiscine et spas appréciés
2 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 29 mrt 2024
Dear France, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

8/10 – Goed

Shengnan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good location
1 nacht verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 28 mrt 2024
Dear Shengnan, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Uitstekend

Anand

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lot of options to dine and wine
2 nachten verbleven in maart 2024
Reactie van Michal Srbecky - Front Office Manager op 28 mrt 2024
Dear Anand, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

8/10 – Goed

Rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy bed and handy for skiing
4 nachten verbleven in februari 2024
Reactie van Nataly - Manager on Duty op 28 mrt 2024
Dear Rachel, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities especially our comfy beds!! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

8/10 – Goed

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location but busy at the pool and hot tub. Smores were awesome 👌
1 nacht verbleven in maart 2024
Reactie van Nataly - Manager on Duty op 27 mrt 2024
Dear Laura, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities such as our Gazebo and its fire place! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

6/10 – Redelijk

Yang

Reisde met familie en kleine kinderen
The first Impressions is bad smell and our left the item without any reminder or short-term retention. Although it was not a valuable item, it was something we liked very much. I called the front desk to ask if the left-behind item could be found. The front desk guy promised to call back after confirmation, but never responded since then.
2 nachten verbleven in maart 2024
Reactie van Nataly - Manager on Duty op 27 mrt 2024
Dear Yang, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am very sorry you forgot an item in your room and we haven't been able to connect. Please send us an email or call us directly and I will personally make sure we look into this. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes, etwas älteres Hotel in Lake Louise in sehr guter Lage zum Skigebiet. Zimmer groß und sauber, aber etwas in die Jahre gekommen. Super Frühstücksbuffet (extra zu bezahlen) und sehr freundliches Personal.
2 nachten verbleven in maart 2024
Reactie van Nataly - Manager on Duty op 27 mrt 2024
Dear Robert, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. I am even happier to know you enjoyed the service provided by our super friendly staff. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick stay, one night. Everything was great, thanks!
1 nacht verbleven in maart 2024
Reactie van Nataly - Manager on Duty op 27 mrt 2024
Dear John, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

8/10 – Goed

Stephanie

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room We paid almost $700 per night for should have been much nicer and cleaner.
1 nacht verbleven in maart 2024
Reactie van Nataly - Manager on Duty op 26 mrt 2024
Dear Stephanie Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. I do apologize if we fell short in terms of cleanliness. I will make sure to pass along your comments to our Housekeeping Team. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

8/10 – Goed

Amber

1 nacht verbleven in maart 2024
Reactie van Sami -Manager On Duty op 14 apr 2024
Dear Amber,Thank you for taking the time to share your feedback with us.It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies, and we look forward to welcoming you back.