Upon arrival the desk girl was Super nice, very friendly. I had called to let them know we would be a little late, she not only was ok with late check in she told us take our time and drive safely.
However after receiving the key to the room, we went up the flights of stairs to our room. At first glance was very disappointing. We were excited to get to the beach so it wasn’t until after our dinner that we noticed all the flaws of room. It was not what I saw online when booking. Starting with the bed, hole in the sheets, bath towels stained, sink filthy I had to wipe it out. Bathtub color was yellowing, bathtub wood molding non painted and moldy, green bathroom floor tile has not grout in most areas, only one small towel rack.
Windows have no screens(it’s three floors high).
Window seals haven’t been cleaned. Drapes dirty and blue wall behind the bed missing paint. Since it was late and we’d already paid for our two days we stayed the night just to have the toilet not flush properly and had to plunger it our selves. Now if a hotel leaves a plunger next to a toilet it’s a sign then knew about this condition. I spoke with the guest host earlier today asking for more towels, toilet tissue
And trash can bags so can throw away toilet tissue and not have the room smell. When I researched this property it had lots of good reviews with very nice photos. I believe I read older property remodeled.
Extremely disappointed with this property.
