Receptie

Beoordelingen van Casual Belle Epoque Lisboa

4 out of 5
Casual Belle Epoque Lisboa
Rua da Madalena 125, Lisbon

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 157 van 282 beoordelingen" "
Gastenscore: 8 - Goed. 80 van 282 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 282 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 282 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 282 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Shanna

Positief: Netheid, voorzieningen
Perfect
3 nachten verbleven in augustus 2023
Reactie van General Manager op 25 aug 2023
Dear Shanna,We would like to thank you for your nice words and feedback, every member of the Belle Époque Team is absolutely thrilled to hear that. We also hope that we were able to assist you with rediscovering Lisbon and its charm. My best regards.

8/10 – Goed

Jean-Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
erg goede ligging , zeer vriendelijk personeel
4 nachten verbleven in maart 2023
Reactie van General Manager op 20 mrt 2023
Dear Jean,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.RegardsGeneral Manager

6/10 – Redelijk

Nurten

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Het personeel was heel hulpzaam, we hadden geen koffieapparaat in de kamer, toen we erom vroegen, werd het meteen voor ons geregeld.
5 nachten verbleven in mei 2022
Reactie van General Manager op 20 jun 2022
Beste Nurten, Hartelijk dank voor uw reactie, dit is erg belangrijk voor ons en zal ons helpen onze service te verbeteren. Het personeel van het hotel staat altijd voor u klaar om u een aangenaam verblijf te bezorgen. Vriendelijke groeten.

4/10 – Matig

Edwin

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was unfortunately not expecting so many issues with a highly-rated hotel... we stayed for 3 nights. 1. Sewer smell in the room, staff was apologetic but did not offer a solution, had to ask for another room ourselves. 2. Shower doors in both rooms did not properly close off, causing the bathroom to have big puddles after showering. 3. Very creaky when upstairs neighbours walk 4. Our towels were taken to be cleaned, but we did not receive new towels in the room 5. The door card for one room did not work, so we got the key instead, which we had to leave at the reception every time we left. 6. The phone in one room did not work at all
3 nachten verbleven in september 2021
Reactie van Portugal, Nuno op 23 sep 2021
Dear Edwin, We regret your experience at our Hotel. Thanks to your feedback we can improve our serveice. Best Regards, General Manager

10/10 – Uitstekend

YULIA, HUGO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was great. Carlos and Cyril were amazing , always had suggestions for restaurants, transportations, sight seeing. I picked my seif accidentally and Carlos was helping me out at 7 am. Very friendly stuff, management and cleaning crew. The area is amazing, super close to everything. Lived my stay and will back! Thank you!
4 nachten verbleven in februari 2024
Reactie van General Manager op 5 mrt 2024
Dear Yulia,We would like to thank you sincerely for your kind words! It's always great to hear that you had enjoyed your Lisbon vacation so much. My best regards.

10/10 – Uitstekend

Audrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximité des lieux pour visiter , chambre préparé et agréable . Personnel sympathique
5 nachten verbleven in februari 2024
Reactie van General Manager op 2 mrt 2024
Chers Clients,Nous vous remercions pour tous vos commentaires et suggestions. Nous espérons sincèrement que vous avez apprécié votre séjour dans notre hôtel et espérons vous revoir bientôt à Lisbonne. Mes meilleures salutations.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay at Casual Belle Epoque. Staff were friendly and helpful, the room was quiet and clean and we were close to Castello da Jorge, the lifts, the central square for the hop on & off buses. Beautiful hotel!
2 nachten verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Deborah,We would to thank you for your review of our hotel, it's very important for us to hear back from our guests. Everybody on the hotel Team is happy to hear that everything was perfect and that you had enjoyed your stay in Lisbon. My best regards.

10/10 – Uitstekend

Moses

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were perfect and very helpful helped with getting around the city
5 nachten verbleven in januari 2024
Reactie van General Manager op 4 feb 2024
Dear Moses, our entire Team is chuffed to bits to hear that you had really enjoyed your stay at the Belle Époque, this is definitely the best reward for us! Whenever our guests require information about the city, we'll be always happy and eager to help. My best regards.

8/10 – Goed

Mikael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van General Manager op 29 jan 2024
Dear Mikal,We wish to thank you for your feedback, it's super important to our entire Team to hear back from every guest, that way we can improve the quality of our daily offer. My warmest regards.

6/10 – Redelijk

Martin

Positief: Personeel en service, comfort kamer
Not 4-star
Alright place. Outdated. Definitely not a 4-star hotel, 3 at best. Room were ok, but sewer smell from bathroom early in the mornings. Cleaning staff tries to compensate by adding scents.
4 nachten verbleven in november 2023
Reactie van General Manager op 21 nov 2023
Dear Martin,We wish to thank you for your feedback, it's very important to us. We'll make sure to address your concerns, however you'll be happy to know that we rigorously ventilate our pipes. All in all, we hope that you had enjoyed your visit to Lisbon and Portugal. My best regards.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van General Manager op 14 nov 2023
Dear Karen,Thanks ever so much for your feedback, it's very much appreciated! And thank you for choosing our hotel as your home away from home in Lisbon. My best regards.

10/10 – Uitstekend

BOURNY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van General Manager op 6 nov 2023
Dear Clients,Thanks ever so much for all your comments and suggestions, it's very important to us. We sincerely hope that you had enjoyed your stay at the Casual Belle Époque hotel and that you also had a great time in Lisbon. My warmest regards.

10/10 – Uitstekend

Farah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of this hotel is absolutely amazing - especially if this is your first time in Lisbon. The staff are friendly and the breakfast option generous (particularly if you have children!) We throughly enjoyed our time. Thank you.
6 nachten verbleven in oktober 2023
Reactie van General Manager op 6 nov 2023
Dear Farah,Thanks ever so much for all your comments and suggestions, it's very important to us. We sincerely hope that you had enjoyed your stay at the Casual Belle Époque hotel and that you also had a great time in Lisbon. My warmest regards.

10/10 – Uitstekend

James, Tucson

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, comfortable hotel with a very gracias, helpful staff. Food was good, rooms were clean, showers larger than expected in Europe, prices reasonable. Could use a better stocked bar is all.
4 nachten verbleven in oktober 2023
Reactie van General Manager op 6 nov 2023
Dear James,Thanks ever so much for all your comments and suggestions (especially with the bar) it's very important to us. We sincerely hope that you had enjoyed your stay at the Casual Belle Époque hotel and that you also had a great time in Lisbon. My warmest regards.

6/10 – Redelijk

Joyce

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
The bathroom had little space for toiletries Housekeeping came in very late. Needed to ask for a second bath towel. Older gentleman at desk was helpful but not friendly or smiling
3 nachten verbleven in oktober 2023
Reactie van General Manager op 1 nov 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

6/10 – Redelijk

Gerald

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van General Manager op 1 nov 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van DG op 27 okt 2023
Dear WilliamThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,General Manager

10/10 – Uitstekend

Adalberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly
1 nacht verbleven in oktober 2023
Reactie van Facundo Mendoza op 16 okt 2023
Thank you very much for your review, we hope to see you again in the future.

10/10 – Uitstekend

Yolanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location, easily accesible for Uber rides, next door restaurant fantastic!
3 nachten verbleven in oktober 2023
Reactie van General Manager op 15 okt 2023
Dear Yolanda,Thanks ever so much for your feedback, it's extremely important to us. It's also true that there are some fantastic restaurants in the neighbourhood, which we'll always be happy to recommend to our guests. My best regards.

8/10 – Goed

Sylvie

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons apprécié la localisation, tout se faisait à pied. La chambre était confortable. Petit déjeuner varié. Malheureusement dans les airs communes les tapis sont tachés. La rue est très passante et bruyante.
4 nachten verbleven in oktober 2023
Reactie van General Manager op 14 okt 2023
Chers Clients,Nous vous remercions pour votre retour et nous serons très heureux de vous revoir bientôt! Avec mes remerciements.

10/10 – Uitstekend

Ivica

Positief: Netheid, personeel en service
Great stay!
2 nachten verbleven in oktober 2023
Reactie van General Manager op 15 okt 2023
Dear Ivica,We would like to thank you for your feedback and for taking the time to write a review! We sincerely hope that everything was perfect and that you had enjoyed your stay in Lisbon with Casual Belle Époque. Kindest regards.

10/10 – Uitstekend

Pascal

1 nacht verbleven in september 2023
Reactie van General Manager op 1 nov 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van General Manager op 10 okt 2023
Dear Guests,Thanks ever so much for your feedback and the score attributed to the Casual Belle Époque hotel, every member of our Team is thrilled to bits. We do hope that you had properly enjoyed your Portuguese vacation and Lisbon as well. My best regards.

4/10 – Matig

Matthew, Laguna Hills

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location of this property is good. The staff was lovely and breakfast good. But the carpets in hall and in room were disgusting! The shower was dangerous to get in and out and bathroom sink very small. Would not recommend.
4 nachten verbleven in september 2023
Reactie van General Manager op 7 okt 2023
Dear Matthew,We wish to thank you for your feedback, it's very important to us. We'll make sure to improve next time based on your suggestions. Kindest regards.

4/10 – Matig

William, tacoma

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
first the staff was awesome. the young man that checked us in was over the top helpful. property itself is listed as a five star hotel, not even close. we actually switch rooms, first room was in horrible condition and the second room was not much better. to start the worst of both rooms was the nasty dead carpet. the strict control of the air conditioning is ridiculous. Positive stuff, staff amazing, lobby bar open all day and theFREE breakfast spread was delicious.
3 nachten verbleven in september 2023
Reactie van General Manager op 7 okt 2023
Dear William,Thanks ever so much for your feedback, it's very important to us. We would like to point out one little detail which is the Casual Belle Époque is listed as a 4-star hotel, not a 5-star. The floors are indeed carpeted, however they're cleaned on a daily basis with special products for obvious reasons. The air conditioning remote control can be easily operated from the room, we always explain at check-in on how to handle these units so as to avoid any misconceptions. Please don't be shy to ask questions and request help from the front desk when it's required. Our staff will go above and beyonf to solve any issues. My best regards.

10/10 – Uitstekend

Elvin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed our stay here for 4 days. Carlos the manager check us in. Very professional on how he handles his guest. Very helpful with all the questions we have for him. All of his staff in the hotel are very friendly and helpful. Breakfast was excellent and definitely will stay here again if ever we come back to Lisbon.
4 nachten verbleven in september 2023
Reactie van General Manager op 7 okt 2023
Dear Elvin,Thanks ever so much for finding the time to leave us a comment. It's very important to us to hear back from our guests and receive new ideas for improving our daily service. My warmest regards.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the 1 night stay.
Very satisfied with the room we booked. Was within walking distance of a ton of great food/drinks and shops. Only stayed 1 night, but I'd definitely recommend.
1 nacht verbleven in september 2023
Reactie van General Manager op 6 okt 2023
Dear Micheal,Thanks ever so much for your feedback, it's very much appreciated. Indeed, the Casual Belle Époque hotel is conveniently located in the heart of the old town, which makes it a lot more pleasant to explore and discover Lisbon. My best regards.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van General Manager op 4 okt 2023
Dear Michael,Thanks ever so much for choosing the Casual Belle Époque hotel as your home away from home in Lisbon. It's been an honour having you with us and we hope to see you back very soon. My best regards.

8/10 – Goed

Nina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyvä sijainti
Kiva pieni hotelli hyvällä sijainnilla. Siistit huoneet. Huoneemme oli vilkkaalle kadulle päin ja liikennettä oli paljon, mutta ikkunoiden äänieristys oli hyvä. Tosin käytävältä äänet kuuluivat huoneeseen. Erittäin hyvä aamupala!
2 nachten verbleven in september 2023
Reactie van General Manager op 1 okt 2023
Dear Nina,We would like to thank you for your feedback, it's extremely important to us. We are hoping to see you next time in Lisbon very soon. Kindest regards.

10/10 – Uitstekend

josé

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Little light in the bathroom. Sewer smell in bathroom. Slippery bathtub
6 nachten verbleven in september 2023
Reactie van General Manager op 1 nov 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

10/10 – Uitstekend

Christie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect from check in to check out. Breakfast was amazing. Staff - superb. Spacious rooms. Amazing towels.
2 nachten verbleven in september 2023
Reactie van General Manager op 28 sep 2023
Dear Christie,Thanks ever so much for your feedback! We sincerely hope that you had enjoyed your stay in Lisbon with Casual and that every single detail was perfect. Hoping to see you back soon in our wonderful city. My warmest regards.

10/10 – Uitstekend

Ilya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very small room but excellent location and friendly stuff
2 nachten verbleven in september 2023
Reactie van General Manager op 28 sep 2023
Dear Ilya,Many thanks for your feedback, it's very important to us. It's true that the Belle Époque's location is perfect for exploring Lisbon from its centre. Our dedicated staff will do their best to make your stay very special indeed. My warmest regards.

6/10 – Redelijk

MARIE

Reisde met partner
Positief: Netheid, personeel en service
Excellent location. Brilliant and attentive staff, couldn't do enough for you. Hotel in some need of refurbishment. Only did breakfast, which wasn't great, cooked food cold and not a lot of choice. All self service even coffee machine.
7 nachten verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Dear Guests,We would like to thank you for taking your personal time to leave us a comment. Your feedback will help us create a better offer. Wishing you all the best. General Manager

10/10 – Uitstekend

Hakim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Dear Guests,We would like to thank you for taking your personal time to leave us a comment. Your feedback will help us create a better offer. Wishing you all the best.

10/10 – Uitstekend

aurelian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van General Manager op 24 sep 2023
Dear Aurelian,Thanks ever so much for your review of the Casual Belle Époque! It's very much appreciated. The entire hotel team is absolutely delighted that you had enjoyed Lisbon in our company. My warmest regards.

6/10 – Redelijk

Renee, San Diego

Positief: Personeel en service
Reactie van General Manager op 25 sep 2023
Dear Guests,We would like to thank you for taking your personal time to leave us a comment. Your feedback will help us create a better offer. Wishing you all the best.

10/10 – Uitstekend

Najiah

Positief: Netheid
Close to rvything
1 nacht verbleven in september 2023
Reactie van General Manager op 24 sep 2023
Dear Najiah,We wish to thank you for your comments and suggestions. Indeed, the Belle Époque's location is perfect for exploring Lisbon's city centre. My best regards.

8/10 – Goed

Lewis

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

10/10 – Uitstekend

Wendy

1 nacht verbleven in september 2023
Reactie van General Manager op 10 okt 2023
Dear Guests,Thanks ever so much for your feedback and the score attributed to the Casual Belle Époque hotel, every member of our Team is thrilled to bits. We do hope that you had properly enjoyed your Portuguese vacation and Lisbon as well. My best regards.

10/10 – Uitstekend

Mark

1 nacht verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

10/10 – Uitstekend

Susanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Dear Clients,We thank you for all your comments and suggestions. We sincerely hope that you had enjoyed your stay at our hotel and also hope to see you again soon in Lisbon. My best regards.

10/10 – Uitstekend

Alyson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very QUIET place to sleep. Very much appreciated when you have been traveling all day and after you have been walking all day visiting all of the fun places in Lisbon.
3 nachten verbleven in september 2023
Reactie van General Manager op 20 sep 2023
Dear Alyson,Thanks ever so much for your review! Your feedback is very much appreciated and we're happy to hear that we had been able to deliver a seamless experience for you. Indeed, Lisbon has a lot of fun places and they are conveniently located nearby. Kind regards.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding
Best hotel I have stayed at in a long while. Spacious and comfortable room, friendly staff, good breakfast, and fast, reliable, wifi. Hotel is in a great location to explore all the main sites of Lisbon. Highly recommend, I really can't praise this hotel enough.
4 nachten verbleven in september 2023
Reactie van General Manager op 16 sep 2023
Dear Mark,Thanks ever so much for taking the time to write a review of your experience in the Casual Belle Époque hotel. We hope that you had really enjoyed your trip to Lisbon and we hope to see you back very soon. My best regards.

10/10 – Uitstekend

Sabrina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
C’est un hébergement au top. J’ai beaucoup apprécié la chambre. De plus, la situation géographique est vraiment géniale. Le personnel est très agréable et serviable.
1 nacht verbleven in september 2023
Reactie van Facundo Mendoza op 15 sep 2023
Merci beaucoup pour votre excellent commentaire. Si vous revenez un jour dans cette belle ville, nous vous attendrons ici. L'équipe de Casual Belle Epoque Lisboa.

8/10 – Goed

brenda

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are small but nice, great location
1 nacht verbleven in september 2023
Reactie van General Manager op 12 sep 2023
Dear Brenda,We would like to thank you for dedicating your personal time to writing a review of your stay at the Belle Époque, your feedback is very much appreciated. While some of the rooms are on the cosier side, there are also bigger family rooms and suites. The location is indeed second to none for exploring the city and its charm. My best regards.

8/10 – Goed

manuel, new york

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel , had good breakfast and nice rooms , it is close to everything would come again. Love the service from Cyril, Facu and Carlos however the night front person never really help us had always a negative answer to us . We asked if we could leave our luggage since we were coming back 3 days later and he said no . Thanks God Carlos was walking in and he said yes then on the last day we asked if we could do late check out and he said no. We the asked Fácil and he allowed us to stay until 1 pm that is all we need it . Over all everyone else was fantastic even the general manager .
2 nachten verbleven in september 2023
Reactie van General Manager op 9 sep 2023
Dear Manuel,It's been a real pleasure having you with us; we very much hope that your Portuguese vacation was great and that we had contributed to it in more ways than one. My warmest regards.

10/10 – Uitstekend

Irina

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The staff was amazing: Daniellie, Cyril, Facu, Carlos - all amazing! Excellent location - walk everywhere. Rooms are comfortable and beautifully decorated. Everything was perfect!
3 nachten verbleven in september 2023
Reactie van General Manager op 9 sep 2023
Dear Irina,Thanks ever so much for your kind words! A happy customer is the best reward for the entire Belle Époque Team. Hoping to see you again soon in Lisbon. My best regards.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great. We were able to walk everywhere we wanted to go. Lots of close shopping and restaurants. Good breakfast.
2 nachten verbleven in september 2023
Reactie van General Manager op 4 sep 2023
Dear Karen,We would like to thank you ever so much for your feedback and for finding the time to write a review. Indeed, the Belle Époque breakfast is delivered in homemade style so that our guests are charged with positive energy in the morning. Warmest regards.

2/10 – Ontzettend slecht

KEJUN

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was so much smaller than the photo, the bed is definitely not for 2 people. We left right away, and they don’t want to give us the refund for 2. I guys(we still haven’t gotten the money). Please do yourselves a favor, DO NOT book this place!
2 nachten verbleven in september 2023
Reactie van General Manager op 4 sep 2023
Dear Kejun,Thank you very much for your comments; we always recommend studying descriptions and looking at the correct photos of the exact room type you're booking, an economy double in your case. Our customer support is available 24/7 for further enquiries. My best regards.

10/10 – Uitstekend

Juan pablo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Todo estuvo bien.
2 nachten verbleven in augustus 2023
Reactie van General Manager op 4 sep 2023
Estimados clientes,¡Muchas gracias por sus comentarios! Es muy importante para nosotros. Esperamos que haya disfrutado de su estancia en Lisboa con el hotel Belle Époque y también esperamos verle pronto de regreso. Atentamente.