Exterieur

Beoordelingen van InterContinental Cascais-Estoril, an IHG Hotel

5 out of 5
InterContinental Cascais-Estoril, an IHG Hotel
Avenida Marginal 8023 A, Estoril, Cascais

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 236 van 266 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 266 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 266 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 266 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 266 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel. Schone kamers met uitzicht op zee. Zeer vriendelijk personeel.
7 nachten verbleven in oktober 2019

10/10 – Uitstekend

Dick, Zaandam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een uitmuntend hotel !
Een uitmuntend hotel en cijfer een 11 !! Kamer en hotel was super en het personeel en de service het allerbeste en cijfer een 11. De lokatie is ook super en vandaar kan je vele dingen doen en slechts in 40 minuten met de trein naar Lissabon voor slechts 5 euro een retour. Dit is qua service van het personeel absoluut de top of de "bill". Ik heb nog nooit zo veel vriendelijkheid en servicegerichtheid gezien en ben in vele 5 sterren hotels wereldwijd geweest. Dit hotel heft voor mij minimaal de score 5.0 en zo niet nog hoger maar in ieder geval de maximale score!!
7 nachten verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genieten van luxe
Geweldig verblijf gehad. Luxe, schoon, geweldige staf, lekker rustig aan het zwembad met heerlijk windje van zee. Treintje voor de deur voor mogelijk bezoek aan Lissabon, maar geen last gehad van geluid terwijl wij een kamer hadden met zeezicht.

10/10 – Uitstekend

Chris, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig verblijf
Ik heb enorm genoten van mijn trip naar dit hotel. Het hotel is gloednieuw en werkelijk alles was perfect. De kamer was ruim, net als het balkon en alle faciliteiten waren aanwezig. Het personeel was bijzonder attent, vriendelijk en oplettend. Alle kamers hebben uitzicht op de oceaan en een ruim balkon. Het matras sliep heerlijk en je hebt geen last van herrie of licht in de kamer. Het ontbijtbuffet was riant en je hebt gelegenheid om a la carte (inclusief) nog wat extra;s te bestellen

10/10 – Uitstekend

floris, Haarlem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent in alles
Dit hotel heeft alles wat je zou willen (ook al hebben we het niet allemaal kunnen/hoeven gebruiken). En werkelijk uitstekende, echt gastvrije en attente service door iedereen: vanaf frontdesk tot restaurant tot degene die de parkeergarage beheert. Ze doen werkelijk hun best het je naar de zin te maken.

10/10 – Uitstekend

Harold, Geleen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super *****
Super staff, super room, super Food

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Thorsten

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jason Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for kids, indoor pool offset the cooler weather. Superb views of the ocean from room and restaurant. Easy and pleasant walk to Cascais
6 nachten verbleven in april 2024
Reactie van . op 9 apr 2024
Dear Mr. Paul,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and that our indoor pool provided a great option, especially during cooler weather. We're also delighted that you appreciated the stunning ocean views from both your room and our restaurant.It's wonderful to know that you found the walk to Cascais easy and pleasant.We hope to welcome you back soon for another enjoyable experience!Best Regards,Raquel MataAssistant Front Office Manager

10/10 – Uitstekend

Marta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Sra. Marta op 29 mrt 2024
Estimada Sra. Marta,Agradecemos sinceramente a sua avaliação. É com grande satisfação que recebemos o seu feedback positivo.Ficamos muito felizes por termos correspondido às suas expectativas durante a sua estadia connosco.Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no nosso hotel. Se precisar de alguma assistência adicional ou se desejar partilhar mais detalhes sobre a sua experiência, não hesite em contactar-nos.Com os melhores cumprimentos,João Carreira - Front Office Manager

10/10 – Uitstekend

Taek Sung

4 nachten verbleven in december 2023
Reactie van Taek Sung op 29 mrt 2024
Dear Mr. Sung,We sincerely appreciate your five-star rating! It's with great pleasure that we receive your positive feedback.We are delighted to have met your expectations during your stay with us. Your rating serves as an additional motivation for our entire team, who work tirelessly to provide memorable experiences for our guests.We look forward to welcoming you back soon for more unforgettable moments at our hotel. If you need any further assistance or wish to share more details about your experience, please don't hesitate to contact us.Best regards,João Carreira - Front Office Manager

10/10 – Uitstekend

Leandro

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 estrelas
Adorei a experiência, fantásticas condições
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Takako

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
とても素敵なホテルです。 お部屋からもレストランからも海が目の前の景色が最高です。 スタッフの方々も皆さんとても親切でした。
3 nachten verbleven in december 2023
Reactie van Francelina Amaral op 16 jan 2024
Dear Mr. TakakoI would like to thank you for having chosen InterContinental Cascais-Estoril as your preferred location during your visit to Estoril!I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril.Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction.We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon!Sincerely,Francelina AmaralGeneral Manager

10/10 – Uitstekend

Carlos, Ciudad de Mexico

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente Atención e Instalaciones.. Ya queremos volver…
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Aldo Jose Peixoto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 star accommodations and service. Excellent breakfast. We ate at the restaurant for the special new year's eve dinner - it was excellent. We did not try the regular menu. Neighborhood is superb - 10 min walk to the center of Cascais on the walkway by the ocean. Easy uber (25-30 min) or train (45 min) into Lisbon. Train runs in front of the hotel, however, despite being on the second floor, the soundproofing was outstanding - could not hear the trains pass. Rooms are updated and well appointed. Will definitely stay here again when returning to Lisbon.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Pharlande Nessa Gaspard

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Francelina Amaral - General Manager op 27 dec 2023
Dear Mrs. Gaspard, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

4/10 – Matig

Hans Kyrre

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Long Check inn and out times, cold water in bathroom after 0900 everyday.
4 nachten verbleven in november 2023
Reactie van Francelina Amaral - General Manager op 15 nov 2023
Dear Mr. Kyrre, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good location and nice property
1 nacht verbleven in september 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 12 okt 2023
Dear Mr. Max,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Nina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is conscientious and go out of their way to assist and anticipate your needs. The location is divine and the rooms are very comfortable. The ocean views and breeze are the cherry on top!
2 nachten verbleven in oktober 2023
Reactie van Francelina Amaral - General Manager op 4 okt 2023
Dear Mrs. Nina, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Heather

1 nacht verbleven in september 2023
Reactie van Francelina Amaral - General Manager op 15 nov 2023
Dear Mrs. Heater, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Max

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely recommend
7 nachten verbleven in september 2023
Reactie van Francelina Amaral - General Manager op 4 okt 2023
Dear Mr. Max Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay unfortunately the car got slightly damaged during our stay ...
4 nachten verbleven in september 2023
Reactie van Francelina Amaral - General Manager op 4 okt 2023
Dear Mr. Patrick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We will take note of your constructive comments and will address the areas that need improvement. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was amazing! Sofia and Sara were awesome from day one through the entire stay! They assisted in arranging a day trip on short notice which was fantastic and arranged a schedule that was just right for us. The beach and location were perfect! Thank you everyone at the ICH for an amazing stay
3 nachten verbleven in september 2023
Reactie van Francelina Amaral - General Manager op 4 okt 2023
Dear Mr. Steve, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Oleg

Reisde met familie
Positief: Netheid, voorzieningen
Atmosphere, view
6 nachten verbleven in september 2023
Reactie van Francelina Amaral op 17 sep 2023
Dear Mr. OlegI would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Uitstekend

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic time. Views from Hotel exceptional
3 nachten verbleven in september 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 16 sep 2023
Dear Mrs. Patricia, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

jeffrey, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful hotel situated on the boardwalk by the sea but it still has a very private feeling to it. The service, food and rooms are exceptional. After dinner last night we arrived back to the hotel and ordered a drink overlooking the sea. We really enjoyed our stay
1 nacht verbleven in september 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 15 sep 2023
Dear Mr. Jeffrey,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Gila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Francelina Amaral - General Manager op 10 sep 2023
Dear Mrs. Gila, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic rooms and service
Fantastic room and service. The large balconies with every room are fantastic. The huge and extremely comfortable beds are a real luxury. Thank you.
5 nachten verbleven in augustus 2023
Reactie van Francelina Amaral - General Manager op 24 aug 2023
Dear Mr. Martin,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Terrilyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend this hotel! Everything great
10 nachten verbleven in augustus 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 16 aug 2023
Dear Mr. Terrilyn, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We like everything about this property.
3 nachten verbleven in augustus 2023
Reactie van Francelina Amaral - General Manager op 13 aug 2023
Dear Mr. Steven, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Deirdre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely loved it!!
What an amazing stay! The staff were outstanding and couldnt have been nicer or more helpful. We were there for an occasion and the staff went out of their way to make it very special. The location was stunning with a 180 degree sea view, and very conveniently located beside a train stop and the boardwalk between Cascais and Estoril. The poor was really lovely with comfy loungers and poolside service. The rooms are really beautiful and spotlessly clean. The food is delicious. Breakfast is buffet as well as a la carte. We also had dinner one night and that was very tasty in a stunning setting. The hotel is not cheap but boy do you get value for money. We loved it and would highly recommend!!
3 nachten verbleven in juli 2023
Reactie van . op 23 jul 2023
Dear Mr. Deirdre,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Uitstekend

Broderick, Oviedo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff!!
3 nachten verbleven in juli 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 6 jul 2023
Dear Mr. Broderick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Telma

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property
1 nacht verbleven in juli 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 6 jul 2023
Dear Mrs. Telma, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Pam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location by beach, great staff and total relaxation the perfect getaway from the Lisbon
1 nacht verbleven in juni 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 1 jul 2023
Dear Mr. Pam, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 – Goed

Vivek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Train station too close to hotel . Woke me up
After reading so many reviews booked this hotel on this site despite being an IHG member The room was great the front desk staff very good We had a premier ocean view but in arrival upgrades to junior suite . The room was lovely and the front desk staff also very welcoming All was going well till the next morning when we were woken up by the sounds of a train. This woke us up. Nobody mentions in any review that the train stops outside the hotel throughout the day I was on a romantic holiday with my wife first time without the kids and this was not what we expected paying over Euro 490 a night. I spoke to reception to see if we could check out a day early and although it was a pay at hotel reservation they said after speaking to the manage because I booked through hotels.com they could not cancel. They actually told me that they didn’t get many complaints about the noise The train literally stops less then 100 yards from the pool. ! Beware I have stayed at many intercontinental hotels and they have been very flexible with date change even if booked on hotels.com. Because of this experience I will not be staying at any intercontinental hotel again I chose the intercon because it was an international brand . I am shocked that after my complaint they would not let us leave a day early I moved to Grand Real Villa Italia ( which I had been looking at before I booked anything ) and what a difference Would recommend this any time over the Intercon
2 nachten verbleven in juni 2023
Reactie van Francelina Amaral - General Manager op 29 jun 2023
Dear Mr. Vivek, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. Sincerely,

10/10 – Uitstekend

Nasim

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 27 jun 2023
Dear Mr. Nasim, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property. 10 minute walk to the city, has a great pool area that serves food & beverages. The restaurant upstairs was good & has a great view. Rooms clean & up to date. There is valet parking with a parking garage, offers electric charging as well. The top floors of the hotel are privately owned residences.
2 nachten verbleven in juni 2023
Reactie van Francelina Amaral op 25 jun 2023
Dear Donna Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023
Reactie van Francelina Amaral - General Manager op 17 mei 2023
Estimado Sr. Jorge,Gostaríamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,

10/10 – Uitstekend

Grettle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great
4 nachten verbleven in april 2023
Reactie van Francelina Amaral - General Manager op 9 apr 2023
Dear Miss Grettle, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Uitstekend

Satinderpal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van Duarte Guimaraes op 19 mrt 2023
Dear Mr. Satinderpal,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Duarte Guimaraes - Front Office Shift Leader

10/10 – Uitstekend

Bercovich

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
beatifull building, wiht nice and very confortable room. wiht great balcony
4 nachten verbleven in maart 2023
Reactie van Sara Mendes - Assistant Front-Office Manager op 9 mrt 2023
Dear Mr. Bercovich, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

joao, La Jolla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff
5 nachten verbleven in februari 2023
Reactie van Duarte Guimaraes op 13 feb 2023
Estimado Sr. Joao, Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Duarte Guimaraes - Front Office Shift Leader

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Jie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
right by ocean! great location!

10/10 – Uitstekend

Wenfang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023
Reactie van Francelina Amaral - General Manager op 12 jan 2023
Dear Mr. Wenfang, Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Uitstekend

CARLOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NOSSA OPINIAO
COMO DAS OUTRAS VEZES QUE FICAMOS HOSPEDADOS. HOTEL ACONCHEGANTE, COM DEPENDENCIAS MUITO BOAS.OS FUNCIONARIOS MUITO ATENCIOSOS. COMO SOUBERAM QUE ESTAVAMOS COMEMORANDO MAIS UM ANO DE CASADOS, NOS OFERECERAM, EM NOSSO QUARTO , UMA GARRAFA DE CHAMPANHE NUM BALDE COM GELO, TAÇAS E UM PEDAÇO DE TORTA DE CHOCOLATE. POR TUDO, SEMPRE RETORNAMOS AO INTERCONTINENTAL CASCAIS ESTORIL.
10 nachten verbleven in december 2022
Reactie van Francelina Amaral - General Manager op 12 jan 2023
Estimado Sr. Carlos,Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,

10/10 – Uitstekend

Richard

7 nachten verbleven in september 2022

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean, staff very friendly, great breakfast buffet, right at a train stop for a train into Lisbon, the pool area was great, and right next to the sea boardwalk for a walk along the ocean and into Cascais
7 nachten verbleven in oktober 2022
Reactie van Francelina Amaral - General Manager op 12 nov 2022
Dear Mr. MarkFirstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was friendly, the breakfast was great and the pool facility was good . Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Uitstekend

Myles

4 nachten verbleven in oktober 2022

10/10 – Uitstekend

Andre Rudolf

2 nachten verbleven in oktober 2022
Reactie van Francelina Amaral - General Manager op 29 okt 2022
Dear Mr. Andre Rudolf, Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager