Dear Guest, Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay. We value your feedback as it helps us identify areas where we can improve our services. We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future. Your satisfaction is our top priority, and we will do everything we can to make things right. If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us at receptionmanager@hiexlimehouse.co.uk. We appreciate your input and would be grateful for the opportunity to discuss your feedback further. We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our hotel and provide you with the exceptional experience we strive to deliver to all our guests. Thank you once again for bringing this matter to our attention. Sincerely, Juan Pablo Morales Front Office Manager

Dear Guest, Thank you for your kind words and for choosing our hotel for your recent stay. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations. Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal. We truly value your patronage and loyalty, and we look forward to welcoming you back to our hotel in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs. Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon. Sincerely, Juan Pablo Morales Front Office Manager

Dear Guest, Thank you for your kind words and for choosing our hotel for your recent stay. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations. Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal. We truly value your patronage and loyalty, and we look forward to welcoming you back to our hotel in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs. Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon. Sincerely, Juan Pablo Morales Front Office Manager

Dear Guest, Thank you for sharing your valuable feedback! We are sorry that we failed to provide an experience you were looking for. We assure you that we have taken a note of your mentioned points, and the concerned department has been notified about the same.

Dear Guest, We are sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received.

Thank you for rating your stay at Holiday Inn Express London Limehouse. Hoping to see you again soon.

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Juan Pablo Morales Front Office Manager

Dear Guest, Thank you for rating your stay. We look forward to accommodating you again, shall you stay with us again. Kind Regards, Tamanna Begum, Guest Service Assistant.

Dear Simon Thank you so much for taking time rate Holiday Inn Express London Limehouse. All our staff will be pleased to accommodate you again. Kind Regards,

Dear Paul, Thank you for your pleasant review. We are glad you felt more than satisfied with our friendly staff, facilities and cleanliness. All our staff will be pleased to accommodate you again at Holiday Inn Express, Limehouse. Kind Regards, Khalid Ahmed, Guest Service Manager.

Dear Corno, Thank you for posting a review about your stay in Holiday Inn Express, Limehouse. We are glad you found comfort in our hotel and the location was convenient for you as we are close to the main sights of London. All our staff look forward to welcoming you again, shall you choose to stay at our hotel. Kind Regards,

Dear Traveler, Thank you for posting a lovely review. We are pleased you found our location excellent and you found our close by transport links convenient. We are also extremely pleased that you enjoyed the complimentary amenities. All our staff look forward to welcoming you again soon. Kind Regards, Khalid Ahmed, Guest Service Manager.

Dear Anonymous, Thank you for your positive review and for your rating. We are pleased you enjoyed your stay with us. All our staff in Holiday Inn Express, Limehouse look forward to welcoming you again soon. Kind Regards, Madalina Codaescu, Guest Service Manager

Dear Anonymous, Thank you for posting a pleasant review about your stay. We are glad you were more than satisfied with our location, rooms and overall service. All our staff will be pleased to welcome you again on your next stay. Kind Regards, Madalina Codaescu, Guest Service Manager.

Dear Charly, Thank you so much for taking time to write a review about your stay at the Holiday Inn Express London Limehouse. I am pleased to hear that the hotel was ideal for you and also at convenient location to connect to Canary Wharf and the central of London. It is really great to hear you enjoyed breakfast too! The team takes great pride in your feedback and values all your comments. We hope we will have another opportunity to welcome you back to our hotel on your next visit to London. Yours sincerely, Khalid Ahmed, Guest Service Manager.

Dear Willem, Thank you for posting a review about your stay in Holiday Inn Express, Limehouse. We are delighted that you enjoyed interacting with our friendly staff and found them very impressive, All our staff will like another opportunity to welcome you and assist you during your next stay. Kind Regards, Khalid Ahmed, Guest Service Manager.

Dear Theo, Thank you for posting a lovely review. We are pleased you found our location excellent and you found our close by transport links convenient. All our staff look forward to welcoming you again soon. Kind Regards, Khalid Ahmed, Guest Service Manager.

Dear M. Thank you so much for taking time to write a review about your stay at the Holiday Inn Express London Limehouse. We appreciate all your comments and again really sorry for the inconvenience caused during your stay. I am glad to hear that the staffs were friendly and courteous and they also made sure that you were comfortable. The team takes great pride in guest feedback and will value all your comments. Thank you for your recommendation. We will look forward to welcome you back to our hotel again when you visit London. Yours sincerely, Khalid Ahmed, Guest Service Manager.

Dear Daniel Nunes, Thank you for posting a pleasant review about your stay. We are glad you were satisfied with our location. All our staff will be pleased to welcome you again on your next stay. Kind Regards, Ionut Cirstina, Guest Service Manager.

Dear nick, Thank you so much for taking time to write a review about your stay at the Holiday Inn Express London Limehouse. I am pleased to hear you enjoyed your stay with us and found the local amenities close to the hotel. It's really great to hear you enjoyed breakfast too! The team takes great pride in your feedback and values all your comments. We will look forward to welcome you back to our hotel again. Yours sincerely, Khalid Ahmed, Guest Service Manager.

Dear Traveller, Thank you for posting such a positive review about your stay with your family. We are glad you enjoyed your stay with us because we were very hospitable, provided clean and spacious rooms. You also enjoyed your stay because of our friendly, polite staff and you enjoyed our breakfast as well. We are glad all our staff made you feel welcomed and tried their very best to meet your expectations as they would do with all guest's. We would love to have another opportunity of accommodating you again. Kind Regards, Khalid Ahmed, Guest Service Manager.

Dear Marco , Thank you for your lovely review and for recommending our hotel to other travellers. We are pleased you described your stay with us as amazing. We are glad you acknowledged our cleanliness, accommodating and helpful staff. We are also glad that our rooms were spacious for you and we had exceeded your expectations on your previous stay. Please do not hesitate to book another stay at Holiday Inn Express, Limehouse and we will be happy to accommodate you. Kind Regards, Khalid Ahmed, Guest Service Manager

Dear Willemijn, Thank you so much for taking time to write a review about your stay at the Holiday Inn Express London Limehouse. I am pleased to hear you a nice stay with us and found several restaurants close to the hotel. We take great pride in your feedback and will value your all your comments. We will look forward to welcome you back to our hotel again when you visit London. Yours sincerely, Tina Palm Deputy General Manager

Dear Andrew,Thank for staying with us and the kind review!It is great to see that our team members are here to make the stay memorable for our guest. Thank you for bringing the issue of sound insulation in that room to us. I am terribly sorry to have our guest staying with us go through this. We will be investigating the room and discussing the findings amongst the team for our continual bettering services.Looking forward to seeing you again for an even better stay.Sincerely,FrankGuest Service Manager

Dear Alexa,Thank you for staying with us!It is lovely to hear that our guest has found the stay perfect and that are well rested with us.Thank you for the kind words for our housekeeping and breakfast team as well! I will relay the compliments to the teams!Looking forward to having you with us again soon for another perfect stay.Sincerely,FrankGuest Service Manager

Dear Asli,Thank you for staying with us! I am glad that along with Sadik, we are able to make our guests' stay memorable and that our guest has found our complimentary breakfast enjoyable!We will make sure to pass on the compliments to our breakfast team.Looking forward to seeing you again for another perfect, 5/5 stay!Sincerely,FrankGuest Service Manager

Dear Narcis,I am sorry to hear that our guest seems to have found our complimentarry express breakfast with much room for improvement. I hope that the experience was an exception and that our guests have found themselves well rested and have their mission made easy staying with us.We will be discussing the feedback amongst the team in order to support our continually bettering services.I do hope the guest will be so kind as to give us another chance in visiting us again for the experience that should have been.Sincerely,FrankGuest Service Manager

Dear Joe,Thank you very much for staying with us and taking the time to leave us the kind review!It is lovely to see that our guest has found the stay perfect and that our team is able to make the experience exception on top of the rooms and facilities being satisfactory!Looking forward to seeing you again soon for the same awesome experience.Sicerely,FrankGuest Service Manager

Dear Zera,Thank for staying with us and the kind review!I am sorry to hear that our team member is not able to provide our guests with the optional amenities such as toothbrush, toothpaste, combs, and vanity kits. We now have the stock level replenished and have updated our team members on the information as well. It saddens me to learn that the our team member is with much room for improvement but I would like to thank our guest in bringing this to my attention.Looking forward to seeing you again for the experience that should have been staying with us!Sincerely,FrankGuest Service Manager

Dear Guest,Thank you for choosing to stay with us.Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Holiday Inn Express. We hope you’ll visit us again soon.

Dear Guest,Thank you for choosing to stay with us.Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express Limehouse is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

Dear Guest,Thank you for taking time to write us a review.Due to this review we have passed over to expedia to look into this further as this was a technical error between ourselves and Expedia.We hope this does not effect you from choosing to stay with us again.

Dear Guest,Thank you for staying with us at Holiday Inn Express Limehouse.Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Holiday Inn Express Limehouse. We hope you’ll visit us again soon.

Dear James,Thank you for staying with us and the kind review!Looking forward to seeing you again for the same if not even better stay!Sincerely,FrankGuest Service Manager

Dear Derek,Thank you for staying with us. I am terribly sorry to hear that our guest has found the stay with much room for improvement.If the guest doesn't mind, would the guest kindly contact us in letting us know what areas need more attention to. If there is anything that we may be of help, please do not hesitate in letting us know.Our services are constantly improving with the help of the invaluable feedback from our guests. I do hope the guest will be so kind as to giving us another chance in visiting us again.Sincerely,FrankGuest Service Manager

Dear Connor,Thank you staying with us!It is lovely to hear that our guests are enjoying the stay with us.Looking forward to seeing you again for the same awesome if not even better experience!Sincerely,FrankGuest Service Manager

Dear Yadu,Thank you for the kind word!Be seeing yoiu again soon for an even better stay.Best,FrankGuest Service Assistant

Dear Dijon,Thank you staying with us and the genrous review.It will be lovely having you here again!Sincerely,FrankGuest Service Assistant

Dear Berkan,Thank you kindly for staying with us and the kind review!It is great to learn that our team is here to make your stay with us exceptional and that aspects from locations to the rooms are all adding to the enjoyable stay.Looking forward to seeing you again for an even better stay very soon!Sincerely,FrankGuest Service Assistant

Dear Maricis,Thank you for staying with us! It is great having you here.Looking forward to seeing you again for the same awesome experience with us.Best,FrankGuest Service Assistant

Dear Efrem,Thank you for the generous review!It will be great having you here again soon.Best,FrankGuest Service Assistant

Dear Clair, Thank you kindly for choosing to stay with us! It is lovely to learn that our team members are there to make the stay enjoyable. Your feedback on the condition of the hotel is much appreciated, well noted on that we are in progress of a renovation of which will hopefully make our services and the guests' experience better all across! Looking forward to seeing you again for a more than perfect stay.Sincerely,FrankGuest Service Assistant

Dear Shabana,Thank you for staying with us and the taking the time to give us the detailed review. We are delighted to learn that our team are there to make the stay enjoyable for our guests. The feedback on the shower has been passed to our maintenance team and it has since been resolved. We would love the guest to give us another chance in visiting us again for an even better stay.Looking forward to seeing you again soon for the better.Sincerely,FrankGuest Service Assistant

Dear Guest,Thank you for staying with us at Holiday Inn Express LimehouseThank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Holiday Inn Express. We hope you’ll visit us again soon.