Op basis van 561 geverifieerde beoordelingen

4,4 / 5
86% van onze gasten beveelt dit aan
4,6 Hygiëne kamer
4,5 Service & personeel
4,3 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door een geverifieerde reiziger

Great Hotel near Harrods

Geplaatst op 7 nov. 2010 op Hotels
5 / 5
Aanbevolen
voor Families
door een geverifieerde reiziger uit Amsterdam

Comfortabel hotel met een aardige en zeer behulpzame staff

Geplaatst op 5 jan. 2010
Hotel ligt vlakbij een aantal musea zoals het Science museum maar ook bij Harrods en Harvey Nichols. Buurt is leuk en heeft ook een aantal erg leuke restaurants te bieden. Kamers zijn uitstekend en redelijk ruim.
5 / 5
door een geverifieerde reiziger

Geplaatst op 10 apr. 2024
todo excelente! el servicio del personal impecable, la comida! la ubicación ameneidades! limpieza todo súper bien! el personal súper atento
Opmerking van Hotelbeheer
11 apr. 2024 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear Silvy,Greetings from Jumeirah Lowndes and thank you for your amazing review. We are glad you had a fantastic stay and valued the help from our team. The excellent location and the cleanliness of the hotel are just some of the qualities we pride ourselves of. We hope to welcome you back in the near future.Kind regards
5 / 5
door een geverifieerde reiziger

Geplaatst op 26 feb. 2024
Love the hotel’s location, less than 5min walk to Sloane st and Harrods. Very quiet and relaxing. The room however unfortunately is run down, the windows were dirty and black like it was mould (I don’t think it was mould). Pillows aren’t the jumeriah standard, I barely slept. I do like the hotel though and would stay again for the location and ambience.
Opmerking van Hotelbeheer
27 feb. 2024 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear Shameera, Greetings from Jumeirah Lowndes, and thank you for your kind review. I am very happy to read you enjoyed your stay with us and loved the prime location of the hotel. This is really very convenient if you are planning to dive into shopping. I am sorry you found the room and pillows were not up to your standards, our housekeeping team always goes the extra mile to clean every corner of the room, however sometimes they are not able to remove marks due to friction especially on windows. I do hope we will welcome you back in the near future!
5 / 5
door een geverifieerde reiziger

Geplaatst op 19 feb. 2024
Opmerking van Hotelbeheer
27 feb. 2024 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear David, Greetings from Jumeirah Lowndes and thank you for taking the time to review us with 5 stars! I hope to welcome you back in the near future. Kind regards
4 / 5
door een geverifieerde reiziger

Geplaatst op 3 feb. 2024
Despite asking for a quiet room we were put at the back very near air conditioning units. We were moved but to the front which had alot of traffic noise which we were told about but had no choice. The fan in the bathroom was on all night so not very quiet! Clean tidy and comfy but wouldn't stay again due to noise
Opmerking van Hotelbeheer
8 feb. 2024 door Viktorija DambrauskaiteHotelbeheer
Dear Kirsteen,Your valuable feedback is important to ensure that we continually deliver the service Jumeirah Lowndes hotel is renowned for. We are disappointed to read that we were not able to meet your expectations on this occasion. Please rest assure your profile has been updated regarding the room allocation to prevent any future disappointments. Please accept my sincere apologies for the inconvenience that you have outlined in your review and I hope to see you in the future to restore your faith in our hotel.Kindest regards,Viktorija DambrauskaiteReception Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 29 jan. 2024
Wonderful professional and helpful staff. Exceptionally kind to me and my children. Thank you for a wonderful stay!
Opmerking van Hotelbeheer
30 jan. 2024 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear Michelle, greetings from Jumeirah Lowndes and thank you for taking the time to complete our survey. I am glad to read our wonderful team took great care of you and your children during your stay. They really are the key to a memorable stay. We look forward to hosting you and your family once again in the near future and continuing to meet your expectations.Kind regards
5 / 5
door een geverifieerde reiziger

Geplaatst op 18 jan. 2024 op Hotels
Amazing staff from the doorman, reception, spa, breakfast Honestly it’s not easy to find same quality in central London I came with my baby and wife and it was perfect. Room very nice, very quiet first floor.
Opmerking van Hotelbeheer
19 jan. 2024 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear David, Greetings from Jumeirah Lowndes! We are glad to read you had an amazing stay with us and had a wonderful time with your family. We do look forward to welcoming you back in the near future. Kind regards
1 / 5
door een geverifieerde reiziger

Geplaatst op 28 dec. 2023 op Hotels
Opmerking van Hotelbeheer
31 dec. 2023 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear Janne,Greetings from Jumeirah Lowndes, and thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.
5 / 5
door een geverifieerde reiziger

Geplaatst op 11 dec. 2023
Opmerking van Hotelbeheer
13 dec. 2023 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear David, Greetings from Jumeirah Lowndes! Thank you very much for your wonderful review, we look forward to welcoming you back in the near future!
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