Geplaatst op 26 feb. 2024
Love the hotel’s location, less than 5min walk to Sloane st and Harrods. Very quiet and relaxing.
The room however unfortunately is run down, the windows were dirty and black like it was mould (I don’t think it was mould). Pillows aren’t the jumeriah standard, I barely slept.
I do like the hotel though and would stay again for the location and ambience.
Opmerking van Hotelbeheer
27 feb. 2024 door Andrea Accossato, Associate Rooms Division ManagerHotelbeheer
Dear Shameera, Greetings from Jumeirah Lowndes, and thank you for your kind review. I am very happy to read you enjoyed your stay with us and loved the prime location of the hotel. This is really very convenient if you are planning to dive into shopping. I am sorry you found the room and pillows were not up to your standards, our housekeeping team always goes the extra mile to clean every corner of the room, however sometimes they are not able to remove marks due to friction especially on windows. I do hope we will welcome you back in the near future!