Op basis van 929 geverifieerde beoordelingen

4,1 / 5
77% van onze gasten beveelt dit aan
4,2 Hygiëne kamer
4,2 Service & personeel
4,0 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door een geverifieerde reiziger

Geplaatst op 21 jan. 2024
Opmerking van Hotelbeheer
22 jan. 2024 door FaycalHotelbeheer
Hello Evelyn, Thank you for your feedback. We are glad that you enjoy your stay. We continuously strive to serve you better. Looking forward to serving you in the future! SincerelyGuest Senior Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 15 dec. 2023
Opmerking van Hotelbeheer
17 dec. 2023 door FaycalHotelbeheer
Hello Margarita, Thank you for taking the time to post a review of our hotel. We are so happy to hear that you enjoyed your time at LaSuite West. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Kind regards Senior Guest Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 24 nov. 2023
Een net hotel. Goede kamers, goede bedden en ontbijt was ook goed. Er was, door werkzaamheden, wat herrie in onze kamer, maar na overleg kregen we ook makkelijk en andere kamer. Personeel was vriendelijk en behulpzaam.
Opmerking van Hotelbeheer
24 nov. 2023 door MohammedHotelbeheer
Hello Talitha,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel neat, with good rooms and comfortable beds. It's great to know that you enjoyed the breakfast as well.We apologise for any inconvenience caused by the noise due to ongoing work, but we're pleased to hear that our staff was able to address the issue promptly by providing you with another room. Ensuring our guests have a comfortable and enjoyable stay is our priority, and we appreciate your understanding.We're also glad to hear that you found our staff to be friendly and helpful. Your kind words are truly appreciated. We look forward to welcoming you back for another pleasant stay at La Suite West.Kind regards,Guest Service Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 31 okt. 2023
Opmerking van Hotelbeheer
2 nov. 2023 door MohammedHotelbeheer
Hello Reinout,Thank you for choosing La Suite West for your stay in London! We appreciate the score you gave us. We hope we have the pleasure of welcoming you back to our hotel in the future.Kind regards,Guest Service Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 30 aug. 2023
Nicest people, clean en modern rooms
Opmerking van Hotelbeheer
30 aug. 2023 door MohammedHotelbeheer
Hello Manisha,Thank you for choosing La Suite West for your stay. We are glad to hear you received courteous treatment from our staff as we strive to ensure we provide exceptional customer service. We appreciate your positive comments about our rooms and the cleanliness. We hope we have the pleasure of welcoming you back to La Suite West in the near future.Kind regards,Guest Service Manager
5 / 5
door een geverifieerde reiziger

Great hotel, friendly staff

Geplaatst op 8 jul. 2023 op Hotels
We got first a room that didn’t met our expectations. After mentioning this to the hotel staff , they did everything to find a solution. Which they did! Our stay was just perfect.
Opmerking van Hotelbeheer
10 jul. 2023 door MohammedHotelbeheer
Hello Laszlo,Thank you for taking the time to leave us a review in regards to your stay with us. I am thrilled to hear that our staff immediately found solutions that met your expectations , they are known to be welcoming and attentive at all times. I will be sure to pass your feedback to the team. We hope we have the pleasure of welcoming you back to La Suite West in the near future.Kind regards,Guest Service Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 31 jan. 2023
nice refurbished hotel, some rooms bigger than the others. only downside ws the temperature. all rooms are ridiculously warm, and limited option to cool down (windows can't open)
Opmerking van Hotelbeheer
1 feb. 2023 door Faycal Hotelbeheer
Hello Humphrey , Thank you for your review, am happy to read your positive highlight about our hotel, it is our pleasure to hear your valuable feedback. also appreciate you bringing notes to my attention (windows can't open) am sorry for that. in hotel we do have some rooms with accessible window, please feel free to requested in your future visit. Kind regards,Senior Guest Manager
5 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 17 dec. 2022
4 / 5
door een geverifieerde reiziger

Geplaatst op 11 nov. 2022
Fine hotel and friendly staff.
Opmerking van Hotelbeheer
11 nov. 2022 door MogtabaHotelbeheer
Hi Dries,Thank you for your review and your kind words.We hope to welcome you back again soon.Guest Services Manager
5 / 5
door een geverifieerde reiziger

Geplaatst op 9 okt. 2020 op Hotels
Great place to stay. The rooms are excellent Close to Hyde park
Opmerking van Hotelbeheer
9 okt. 2020 door GPetrovaHotelbeheer
Dear Gerard, Thank you for taking the time to write such a wonderful review following your great stay at La Suite West! I was pleased to understand that you have enjoyed our rooms` comfort and utilized our convenient location to explore the city. We are looking forward to welcoming you back to our hotel. Kind regards, Gabriela Petrova Reception Manager
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