Op basis van 255 geverifieerde beoordelingen
4,9 Hygiëne kamer
4,8 Service & personeel
4,8 Comfort kamer
4,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Voorburg, Nederland
Wonderful hotel, friendly staff
Geplaatst op 24 nov. 2011We stayed for three nights and the experience was great. Staff was very friendly and helpful. The interior of the hotel is luxurious and very nice. Room was high quality in all aspects. Bed perhaps a bit soft.
We ate once in the restaurant Nahm which was good. Here the staff was correct but a bit formal.
All in all a wonderful stay and we definitely will return here!
door een geverifieerde reiziger
Geplaatst op 18 apr. 2024
This is a lovely boutique hotel with enormous rooms, particularly for London. They are beautifully decorated and the yoga mats in every room are very high quality. The hotel is well-located for getting places in London -- a quick walk to the Tube and many buses nearby, too. We enjoyed our stay very much. My only complaint is that in other similar hotels, we have had more staff available and it was a bit more personal. All the staff that we did see were very nice, though. Overall, we would stay there again.
Opmerking van Hotelbeheer
19 apr. 2024 door Irene Perez Bosch-Guest Experience ManagerHotelbeheer
Dear Stacy,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our boutique hotel. It’s wonderful to know that you found our rooms spacious and beautifully decorated, and that you appreciated the high-quality yoga mats provided in each room. We’re also glad to hear that our location made it convenient for you to explore London.We appreciate your feedback regarding the staff availability. We strive to provide a personal and attentive service to all our guests, and we’re sorry if we fell short of your expectations in this regard. Please rest assured that we take your feedback seriously and will use it to review and improve our services.We’re pleased to hear that despite this, all the staff you interacted with were nice and that you would consider staying with us again. We look forward to welcoming you back in the future.Best Regards,Irene Perez Bosch-Guest Experience Manager
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Excellent location, ALL staff super friendly and efficient, including concierge, no problem booking taxis, front desk so helpful, waitress outstanding and incredibly good breakfast, rooms lovely but couldn’t completely suss the lights (complicated - minor negative for us). Highly recommend this lovely hotel.
Opmerking van Hotelbeheer
11 apr. 2024 door Irene Perez Bosch-Guest Experience ManagerHotelbeheer
Dear Gary,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our prime location and found our staff to be super friendly and efficient. Our team, including the concierge and front desk, strives to provide excellent service, and it’s heartening to know we were successful in our endeavor.We’re glad that you found our breakfast outstanding and our rooms lovely. Your kind words are greatly appreciated and serve as a wonderful encouragement for our team.We have noted your feedback regarding the lighting system in the rooms. We apologize for any inconvenience caused and appreciate your understanding as we continuously strive to improve our guest experience.We look forward to welcoming you back to COMO The Halkin in the future.Best Regards, Irene Perez Bosch-Guest Experience Manager
door een geverifieerde reiziger
Geplaatst op 20 jan. 2024
Opmerking van Hotelbeheer
12 feb. 2024 door Irene Perez Bosch - Guest Experience ManagerHotelbeheer
Dear Funke,Thank you for taking the time to review the experience you had at COMO The Halkin.We hope we can welcome you soon.Kind regards Irene Perez Bosch - Guest Experience Manager
door een geverifieerde reiziger
Geplaatst op 16 jan. 2024
Great small hotel!!
Opmerking van Hotelbeheer
17 jan. 2024 door Irene Perez Bosch - Guest Experience ManagerHotelbeheer
Dear John,Thank you for taking the time to write about your stay at COMO The Halkin.We really appreciate hearing feedback about the experience that we provide, and I am happy to read that you enjoyed your time at our intimate and discrete Hotel. We hope to see you at COMO The Halkin again soon! Kind regards, Irene Perez Bosch - Guest Experience Manager
door een geverifieerde reiziger uit Rockaway Park
Geplaatst op 31 dec. 2023
Truly wonderful staff, willing to go above and beyond to meet the needs of the guests.
Opmerking van Hotelbeheer
1 jan. 2024 door Irene Perez Bosch - Guest Experience ManagerHotelbeheer
Dear Debbie, We are extremely grateful for your excellent review. We are glad you could feel our passion for an efficient, warm and discreet hospitality. The whole team at COMO The Halkin is wishing you and you a Happy New Year!We look forward to welcoming you back in a near future. Warm festive greetings, Irene Perez Bosch - Guest Experience Manager
door een geverifieerde reiziger
Geplaatst op 28 dec. 2023
Opmerking van Hotelbeheer
29 dec. 2023 door Irene Perez Bosch (Guest Experience Manager)Hotelbeheer
Dear Mr. Saddaf,Thank you for taking the time to leave a review and for leaving such a good score. We are really happy you left happy and we cannot wait to welcome you back at COMO The Halkin.Kind regards, Irene Perez Bosch(Guest Experience Manager)
door een geverifieerde reiziger uit cohasset
Geplaatst op 26 dec. 2023
Opmerking van Hotelbeheer
17 jan. 2024 door Irene Perez Bosch - Guest Experience ManagerHotelbeheer
Dear James, We are extremely grateful for your time and for leaving such a good score. The whole team at COMO The Halkin is looking forward to welcoming you back in a near future.Kind regards, Irene Perez Bosch - Guest Experience Manager
door een geverifieerde reiziger
Geplaatst op 19 dec. 2023
Opmerking van Hotelbeheer
6 feb. 2024 door Irene Perez Bosch - Guest Experience ManagerHotelbeheer
Dear Adriana, Thank you so much for taking the time to score your stay with us. We hope we can welcome you in the not too distant future!Kind regards, Irene Perez Bosch - Guest Experience Manager
door een geverifieerde reiziger
Geplaatst op 15 nov. 2023
Very nice hotel in a very nice part of London. Renovations meant not all food services were available at the time of my stay.
Opmerking van Hotelbeheer
15 nov. 2023 door Irene Perez Bosch-Guest Experience ManagerHotelbeheer
Dear Thomas,Thank you for taking the time to leave a review about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide, and we are really sorry that you did not had certain services during your stay. None the less, during the period of the restaurant renovation all of our dishes were available in the room service and bar area, so everybody could enjoy our delicious food.We do hope you can enjoy all of our services and areas in your next stay with us, as we hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch-Guest Experience Manager
