Voorkant van accommodatie

Beoordelingen van The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 895 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 99 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 1007 beoordelingen" "

9,8/10

Netheid

10/10

Personeel en service

9,2/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2022
Reactie van Reception Team op 7 apr 2022
Dear Robert, Thank you for taking the time to share your experience! We are so happy to hear that you had a 5/5 experience. Our team does their very best to ensure you have a wonderful stay, and they will be thrilled to hear the positive review. We look forward to seeing you again soon! Kind Regards, Rimal - Reception.

10/10 – Uitstekend

Sasja

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top hotel ! Locatie is geweldig, kwaliteit van de kamers top en de mensen super vriendelijk!
5 nachten verbleven in december 2019
Reactie van Reception Team op 5 jan 2020
Dear Sasja, Tank you for taking the time to leave us a feedback. We are more than happy to know that you enjoyed your stay in our hotel and we hope so have you back with us soon. Warm regards, Matilde Reception Team

10/10 – Uitstekend

A, Rotterdam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie, personeel, kamer alles was top!! Aan Strand, vlak bij veel bezienswaardigheden en theaters.
4 nachten verbleven in december 2019
Reactie van Reception Team op 27 dec 2019
Dear A, Thank you for the positive feedback. We really appreciate it. Our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Kind Regards,Maria Reception Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Net hotel op een toplocatie op de hoek van Covent Garden
4 nachten verbleven in december 2019
Reactie van Deegii op 26 dec 2019
Dear Guest, Thank you very much for your great feedback at The Nadler Covent Garden. The hotel has just opened on the 4th of February and it is brand new. The location is indeed perfect as we are in the heart of London and most of the main attractions are walking distance from us. Thank you once again for high rating The Nadler Covent Garden.

10/10 – Uitstekend

Daniel, Hialeah

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
3 nachten verbleven in maart 2024
Reactie van Brendan, Duty Manager op 26 mrt 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 – Uitstekend

Olatunde, Richmond

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
3 nachten verbleven in maart 2024
Reactie van Tommy - Reception Team op 25 mrt 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 – Uitstekend

Brandon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
1 nacht verbleven in maart 2024
Reactie van Brendan, Duty Manager op 19 mrt 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 – Uitstekend

Daniel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, friendly staff, would highly recommend this hotel.
3 nachten verbleven in maart 2024
Reactie van Brendan, Duty Manager op 13 mrt 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
1 nacht verbleven in maart 2024
Reactie van Joel Abaquin op 8 mrt 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 – Uitstekend

Magda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was an amazing experience! The staff the location Amazing!
1 nacht verbleven in maart 2024
Reactie van Joel Abaquin op 8 mrt 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 – Uitstekend

Kaori

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
3 nachten verbleven in februari 2024
Reactie van Tommy - Reception Team op 5 mrt 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 – Uitstekend

Shani

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
1 nacht verbleven in februari 2024
Reactie van Brendan, Duty Manager op 2 mrt 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 – Uitstekend

Svetlana, Vancouver

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
4 nachten verbleven in februari 2024
Reactie van Brendan, Duty Manager op 1 mrt 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Brendan, Duty Manager op 23 feb 2024
Dear Kathryn,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 – Uitstekend

Catherine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff, rooms , decor, bathrooms, and extremely comfy beds!
3 nachten verbleven in februari 2024
Reactie van Brendan, Duty Manager op 14 feb 2024
Dear Catherine,Thank you for choosing The Resident Covent Garden for your recent trip to London and for your perfect rating! We appreciate your positive feedback about our lovely team, rooms, décor, bathrooms and comfy beds.Ensuring our Residents have a comfortable and enjoyable stay is a top priority for us, and I'm delighted to hear that we met your expectations.Should your travels ever bring you back to our wonderful city, we would be honoured to have the opportunity to welcome you again for another fantastic stay!

10/10 – Uitstekend

SeongMin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean, kind and safe
4 nachten verbleven in februari 2024
Reactie van Patricia op 11 feb 2024
Dear SeongMin,Thank you very much for taking the time to share this great review. I could not be happier to read that you found everything clean and that you felt safe during your stay with us. I do hope we will have the opportunity to welcome you back soon.Kind regards,Patricia

10/10 – Uitstekend

Keeley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Brendan, Duty Manager op 10 feb 2024
Dear Keeley, Thank you for staying at The Resident Covent Garden for your recent trip to London and for taking the time to leave us a review! It was a pleasure having you stay with us .The next time you return to London, we are eager to be able to host you again for another wonderful stay!

10/10 – Uitstekend

KANG

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van Brendan, Duty Manager op 21 mrt 2024
Dear Kang,Thank you for staying with us at The Resident Covent Garden and for taking the time to leave us a excellent rating! It was a delight hosting you for the eight days you stayed with us and we hope to see you again soon!

10/10 – Uitstekend

Helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel in the heart of Covent Garden, so perfect location. We stayed in an executive room, which was perfect. Very comfy bed, and pillows. Small bathroom, but with everything you need, and great shower. All seemed very new so not sure if there has been a recent revamp. Great to have good tea and coffee making facilities, and water on tap. Not an issue to me that they don’t do breakfast, as there are so many places nearby. Will definitely stay here again on our next visit to London.
2 nachten verbleven in januari 2024
Reactie van Tommy - Reception Team op 30 jan 2024
Dear Helen, thank you for staying at The Resident Covent Garden and thank you for also leaving us a review of your stay. We are happy that you loved the location as the hotel is located at the heart of London. A hot shower with a good water pressure is always a must to wash away the daily fatigue. Daily evening drinks served between 6pm to 7pm either a glass of prosecco, red or white wine so you do not miss out on it. And of course thank you for enjoying and sleeping comfortably and soundly on the bed. The rooms can be on the smaller side depending on the rooms category and the guest requirements. However, if you are ever in need of more space. Please do not hesitate to get in contact with us for any enquiry you may have. If you are ever confused on how to use the air con control panel. Please do ask for any help that you may need at the reception as we are here to help. Please do come to see us for any breakfast, lunch or dinner recommendations as we are a team that are knowledgeable around the area. Thank you again for your feedback and we hope to make a difference for your future stay.

10/10 – Uitstekend

Michelle Ruth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3rd time staying here very convenient for everything, plenty of places to eat and drink around the hotel. Covenant for tub. Only thing which is not a criticism is the pillows they are feathers and uncomfortable 😞 but don’t let this put you off as the hotel is comfortable, very clean, has a small kitchen with sink microwave fridge kettle staff are very friendly would definitely recommend and will be staying again 👍😀
2 nachten verbleven in januari 2024
Reactie van Brendan, Duty Manager op 23 jan 2024
Dear Michelle,Thank you for, once again, choosing us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive experience with us. We are delighted to receive your perfect rating and your detailed review.We're delighted to hear that you find our hotel's extremely central location extremely convenient for your needs! As you mentioned, there is an abundance of dining options around - there are hundreds within a five minute walk of our front door! We also have excellent public transport connections, with Leicester Square, Charing Cross, Embankment and Covent Garden stations all located within 7 minutes of our location!With regards to the pillows, I just wanted to let you know that we do have a few other pillow options available to our Residents, including hypoallergenic and foam. The next time you stay with us, please let us know your preference and we will be more than happy to arrange the correct pillows for your room!Michelle, it is truly wonderful to know that you find our hotel comfortable and clean, and that you find the minikitchen available in each room extremely useful. Providing a comfortable and well-appointed environment is a top priority for us, and we're thrilled that you recommend others to stay with us.We look forward to hosting you again, Michelle, for another excellent stay!

8/10 – Goed

Neil

1 nacht verbleven in januari 2024
Reactie van Tommy op 16 jan 2024
Dear Neil,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We hope that you have enjoyed your stay with us. If you are ever in need of any help. Please do come to see us, as we are here to help. We also hope to make a difference for your next future stay.Kind regards,Tommy - Reception Team

10/10 – Uitstekend

Josip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location and really appreciated the early check in and check out as an Expedia VIP
2 nachten verbleven in januari 2024
Reactie van Tommy op 16 jan 2024
Dear Josip,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you liked the location. Which is one of the good points to stay at, as we are located at the heart of London, surrounded with museums, theatres and restaurants attraction around. We hope to see you again for your next future stay.Kind regards,Tommy - Reception Team

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff
6 nachten verbleven in december 2023
Reactie van Tommy op 8 jan 2024
Dear Matthew,Thank you for staying with us at The Resident Covent Garden and thank you for also leaving us a great review. We hope we were able to meet your expectations and also hope to make a difference for your next future stay. Thank you for the kind message to our team.Kind regards,Tommy - Reception Team

10/10 – Uitstekend

HO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was friendly and helpful, our family celebrated our New year. we enjoyed the stayed here
3 nachten verbleven in december 2023
Reactie van Tommy op 16 jan 2024
Dear Ho,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you have had an enjoyable stay with us, and thank you for your kind words to our team members as well. We hope that you have had a good new year, and also hope to see you again for your next future stay.Kind regards,Tommy - Reception Team

10/10 – Uitstekend

Qian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and Service are super!
4 nachten verbleven in december 2023
Reactie van Brendan, Duty Manager op 30 dec 2023
Dear Qian,Thank you for choosing us at The Resident Covent Garden for your recent stay in London and for taking the time to share your excellent experience with us! We truly appreciate your perfect rating and your lovely words.I am delighted to see that you found our enjoyed our team and their service! Providing exceptional service and ensuring our guests feel well taken care of are our top priority, and your feedback is truly rewarding to us.Qian, should your travels ever bring you back to London, we would be honoured to have the opportunity to welcome you back to The Resident Covent Garden for another excellent stay!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden gem perfect for exploring the city
From the moment we arrived the staff were exceptionally friendly and welcoming. The location is fantastic for exploring so much of London. The king bed was super comfortable and the shower was amazing. The kitchenette in the room was an added touch not usually found in a London hotel room and had fridge, microwave, coffee machine with complimentary pods and tea, and a filtered water tap. There were even nightly evening drinks in reception (complimentary) although we didn’t get the time to join. Would definitely stay here again.
2 nachten verbleven in december 2023
Reactie van Mahima op 27 dec 2023
Dear Kelly, Thank you so much for taking the time to leave us a glowing 10/10 review on Expedia! We are thrilled to hear that you had such a positive experience during your stay with us. I completely agree with you, our location is indeed unbeatable. We are glad to hear that you loved our mini kitchen. It is an amazing addition to our rooms. Evening drinks are the perfect way to engage with all our guests and we always loved to have them at reception. Our team works hard to ensure that every aspect of your experience meets or exceeds your expectations, from the comfort of our accommodations to the quality of our service. Your kind words serve as a great source of motivation for the entire team, and we truly appreciate your recognition of our efforts. I very much look forward to welcoming you back soon.Wishing you a Merry Christmas and a Happy New YearKind Regards

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Charing Cross station and to Covent Garden theatre district.
2 nachten verbleven in december 2023
Reactie van Tommy op 25 dec 2023
Dear Donald,Thank you for staying at The Resident Covent Garden and thank you for also leaving us a review of your stay. We are happy that you loved the location as the hotel is located at the heart of London. We hope to see you again in the future.King regards,Tommy - Reception Team

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Tommy op 25 dec 2023
Dear Michael,Thank you for staying with us at The Resident Covent Garden, and thank you for the review. We hope that we were able to meet your expectation when staying with us, and we hope that we can make a difference for your next future stay.Kind regards,Tommy - Reception Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Only a single night stay but you can see why there are so many positive reviews. Perfect location, quiet (surprisingly so), clean and comfortable. And with excellent customer service. Will definitely be back.
1 nacht verbleven in december 2023
Reactie van Tommy op 25 dec 2023
Dear Guest,Thank you very much for staying with us at The Resident Covent Garden. Thank you so much for the high rating review. We are happy that we were able to meet your expectation when staying with us, and we hope that we can continue to exceed your expectation. We hope to see you again for your next stay.Kind regards,Tommy - Reception Team

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful area and hotel. The staff wrote a personalized thank you note, which was incredibly kind! Loved that! Some more amenities would be nice, but this is London and there’s only so much space. I’d definitely recommend and return.
1 nacht verbleven in mei 2023
Reactie van Brendan, Duty Manager op 15 dec 2023
Dear Daniel,Thank you for choosing The Resident Covent Garden for your recent stay in London and for sharing your positive experience. We appreciate your perfect rating and your kind words.We're delighted to see that you found our hotel and the surrounding area wonderful. We are very proud of our excellent, central location in Covent Garden. Providing a positive and memorable experience is a top priority for us, and we love that you enjoyed our handwritten and handdrawn welcome note!Daniel, we look forward to having the opportunity to welcome you the next time you return to London for another fantastic stay!

10/10 – Uitstekend

James V

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
AN EXPERIENCE ONE LOOKS FOR WHILE VISITING THE CHARMING ENGLISH COUNTRYSIDE
3 nachten verbleven in december 2023
Reactie van Brendan, Duty Manager op 15 dec 2023
Dear James,Thank you for choosing us at The Resident Covent Garden for your recent trip to London and for sharing your amazing experience with us. We are truly delighted to receive such a glowing review and appreciate your perfect rating!We're overjoyed to hear that your experience with us resembled the charm of the English countryside. Providing a delightful and memorable experience is a top priority for us, and we're thrilled that we contributed to your visit in such a positive manner. Our windows are all triple-glazed, so the rooms are silent from the outside noise! James, it was a pleasure hosting you and your friends on your excursion to London. We would love to see you again at The Resident Covent Garden the next time you return to our beautiful city for another excellent stay!

10/10 – Uitstekend

Ronan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous little hotel in prime location
Fabulous stay right in the heart of Covent Garden! Such a good location, really nice room, quiet, all the needed amenities and AMAZING shower!
2 nachten verbleven in december 2023
Reactie van Brendan, Duty Manager op 8 dec 2023
Dear Ronan,Thank you for choosing us at The Resident Covent Garden for your recent visit to London and for taking the time to share your fabulous experience with us. We are delighted to receive your perfect rating of and your lovely review.I am delighted to see that you had a fabulous stay with us and enjoyed our location right in the heart of Covent Garden. We aim to provide easy access to the best that London has to offer, and we're pleased it added to the overall enjoyment of your visit. Our close proximity with four London Underground stations, as well as many bus stops, allows our Residents to enjoy complete access to the city.We're thrilled that you found your room to be nice and quiet and with all the needed amenities. Ensuring a comfortable and well-equipped environment is a top priority for us, and I am pleased to see that we have succeeded in our efforts.And of course, we're especially delighted that you enjoyed the fantastic shower. We understand the importance of a refreshing shower to start or end your day, and it's fantastic to know that it contributed to the success of your stay. As you have discovered, there is a reason why many Residents rave about them!Ronan, should your travels return you to London, we look forward to having the opportunity to welcome you back to The Resident Covent Garden for another fabulous stay.

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room with mini kitchen. Shame there was no restaurant.
3 nachten verbleven in november 2023
Reactie van Heloisa op 28 nov 2023
Dear Patricia, Thank you for your kind review! We really value our guests' feedback. I'm so pleased you appreciated our mini kitchenettes, which each of our rooms have. We think it is so important to have some autonomy when you are away from home, so we ensure each guest has the Brita filtered water taps, a Nespresso machine, kettle, microwave and mini fridge - as well as crockery and silverware. We understand that there are so many great restaurants and bars around the hotel, that we wish our guests to be able to explore the area with our help and recommendations. Patricia, thank you again for your kind words and we hope very much to have you back again soon! Best wishes, Heloisa - Reception Team

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, close to restaurants, theatres, shops
12 nachten verbleven in november 2023
Reactie van Heloisa op 28 nov 2023
Dear Mark, Thank you for choosing The Resident Covent Garden for your recent trip to London and for taking the time to share your positive experience with us. We are delighted to receive your rating and review. Our central location in the Covent Garden area aims to provide easy access to shops and restaurants, and we're pleased to know that it contributed to the enjoyment of your stay. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents to have easy transport links to the entirety of the city! Of course, one does not need to travel far to enjoy all there is in Covent Garden - one hardly needs to leave our wonderful neighbourhood to experience London! Should your travels ever bring you back to our city, we hope that you will consider staying with us again. We look forward to the opportunity to welcome you back to The Resident Covent Garden for another great stay! Kind regards, Heloisa - Reception Team

8/10 – Goed

Steven

Positief: Netheid, personeel en service
10 nachten verbleven in november 2023
Reactie van Heloisa op 28 nov 2023
Dear Steven, Thank you for taking the time to give us such a great review. We hope you've had a lovely stay and we wish to be able to welcome you back again at any time soon. ! Best wishes, Heloisa - Reception Team

10/10 – Uitstekend

SUSIE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 Stars
Fantastic. 5 star service. Great location and everything was great. Cannot speak highly enough about the staff
4 nachten verbleven in november 2023
Reactie van Brendan, Duty Manager op 23 nov 2023
Dear Susie,Thank you for choosing us at The Resident Covent Garden for your recent visit to London and for taking the time to share your wonderful experience with us. We are thrilled to receive your perfect rating and your lovely feedback.We're delighted to read that you found everything to be great, from the service from our team to our excellent location. Providing exceptional service and ensuring a memorable stay for our Residents are our top priorities, and it warms our hearts to know that we hit the mark in these aspects.We truly appreciate your high praise for our team. I will be sure to pass along your kind words to our entire team.Susie, we would love to have you stay with us again the next time you return to London! We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another fantastic stay.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely staff
1 nacht verbleven in november 2023
Reactie van Eva Rodriguez op 18 nov 2023
Dear Alex,Thank you very much for sharing your experience!How nice is to hear that you enjoyed at The Resident Covent Garden!The whole team wants to say a big thank for your kind comment!!! We are thrilled to learn that the service reached your expectations :)We hope that you liked your room and our beautiful neighbourhood so, we will have the opportunity of welcoming you back ;)Warmly,Eva Rodriguez.Reception team.

10/10 – Uitstekend

Maria Luisa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 3 nights and loved it. Loved our room and the kitchenette with Nespresso & a filtered water tap.
Reactie van Eva Rodriguez op 18 nov 2023
Dear Maria Luisa,Thank you very much for sharing your experience with us!!We are delighted that you had a great time at The Resident Covent Garden.It is lovey to learn that the mini-kitchen was a help to make the most f your stay. Definitely, to have a nice coffee in the morning and filtered water is a nice extra :)We hope that you have enjoyed in your room and that you have found our location convenient for your plans in London.Maria Luisa, it will be a pleasure to have you back in the future :)Warmly,Eva Rodriguez.Reception team.

10/10 – Uitstekend

Mitsuko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very comfortable. Very convenient . Mini kitchenette is perfect.
1 nacht verbleven in november 2023
Reactie van Eva Rodriguez op 18 nov 2023
Dear Mitsuko,Thank you very much for sharing your thoughts with us!!We are delighted to read that you had a nice time at The Resident Covent Garden!!It is great to know that the mini-kitchen was useful during your stay. We hope that the tea/coffee facilities and the Brita filter water helped you to have a more pleasant time :)We hope that the location of our property has been convenient for your plans in London.Mitsuko, thank you very much for taking the time to let us know how was your stay with us and we hope to have the opportunity of welcoming you in the future!Kindly,Eva Rodriguez.Reception team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Welcoming and wonderful location!
The room was well appointed and clean, with a big bathroom. The mini kitchen allowed us to store small snack items and beverages and make tea while relaxing in the room. Beds were very comfortable. The hotel itself is centrally located, which allowed us to walk to most sites, stores and the theatre. The staff was very friendly and welcoming. We would definitely stay at Resident Covent Garden again!
4 nachten verbleven in november 2023
Reactie van Brendan, Duty Manager op 15 nov 2023
Dear reviewer,Thank you for choosing us at The Resident Covent Garden for your stay and for taking the time to share your wonderful experience. We are thrilled to receive your perfect rating of 10/10 and see your lovely words in your positive review.We're delighted to read that you found your room well-appointed and clean, with a spacious bathroom. The inclusion of a mini kitchen is designed to enhance your comfort, and we're glad you found it convenient for storing snacks, beverages and making tea in the comfort of your room. Comfortable beds are essential for a restful stay, and we're pleased that you enjoyed a good night's sleep.Our central location aims to provide easy access to various sites, stores, and theatres, and it's wonderful that you found it convenient for exploring the city on foot. We are within walking distance of four London Underground stations, providing our Residents excellent access to the entirety of the city!Your kind words about our team being friendly and welcoming are greatly appreciated. We take pride in creating a warm and hospitable atmosphere for our guests, and your feedback is a testament to our dedication. I will pass on your wonderful comments to the entire team, as we all like to know when we've done our jobs well!We look forward to the opportunity to welcome you back to The Resident Covent Garden for your next excellent stay in London!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location near to central London
1 nacht verbleven in november 2023
Reactie van Brendan, Duty Manager op 16 nov 2023
Dear John,Thank you for choosing The Resident Covent Garden for your recent visit to London and for taking the time to share your feedback. We truly appreciate your excellent rating!We're pleased to see that you found our hotel's location near central London to be convenient for your needs. Our central location is designed to offer easy access to various attractions and amenities, providing a seamless experience for our Residents. We are located within a seven minute walk of four London Underground stations and many bus stops, providing our Residents complete access to the city!John, it was fantastic having you stay with us. Should your travels ever bring you back to our wonderful city, we hope to have the honour of hosting you again for another great experience.

10/10 – Uitstekend

Joseph

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Brendan, Duty Manager op 1 dec 2023
Dear Joseph,Thank you for choosing The Resident Covent Garden and for giving us a perfect rating. We appreciate you taking the time to share your feedback with us!I am delighted to see that you had an excellent and comfortable stay with us. Should your travels ever return you to London, we would be honoured to have the opportunity to host you again for another fantastic stay!

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Brendan, Duty Manager op 11 nov 2023
Dear Nick,Thank you for choosing to stay with us at The Resident Covent Garden for your recent visit to London and for taking the time to leave us a perfect rating. We appreciate your feedback, and we're delighted to learn that your experience with us was without fault.Your satisfaction is our top priority, and we're pleased to hear that there were no issues during your stay. We strive to provide a comfortable and enjoyable environment for all our guests, and your positive feedback encourages us to continue doing what we do best: delivering exceptional service!Should your future travels bring you back to London, we would be honoured to host you again at The Resident Covent Garden for another fantastic stay.

10/10 – Uitstekend

Hilton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, clean, comfortable, centrally located, and had great customer service. The only thing that could have been better would have been an included hot breakfast. But the kitchenette was equipped with coffeemaker, coffee, fridge, microwave, dishes, and utensils. We were even greeted with a complimentary bottle of wine upon our arrival. Great shower and huge towels. Would definitely stay here again.
9 nachten verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 5 nov 2023
Dear Hilton,We want to extend our heartfelt thanks for choosing to stay at The Resident Covent Garden for your recent visit to London and for taking the time to share your feedback. It's wonderful to see that you had a peaceful, clean, and comfortable stay with us. We take great pride in providing a serene and welcoming environment for our Residents, and we're thrilled that you enjoyed the quality of your stay.Our central location indeed offers easy access to London's attractions. Located in the West End, we have many theatres and restaurants available within a stone's throw of our doorstep. We also are located in close proximity to three London Underground stations, providing our Residents excellent access to the rest of the city.It's also fantastic to know that you enjoyed our excellent rainfall shower and the size of our towels. Your positive feedback is greatly appreciated. It's heartwarming to know that you found our team's customer service to be exceptional. We truly value your feedback as it helps let us know what we are doing correctly!Regarding breakfast, while we don't offer an included breakfast, we do provide breakfast delivery from a local coffeeshop, giving our Residents an extra breakfast option alongside our well-equipped minikitchen.Hilton, it was wonderful having you and your partner during your travels. Should your journeys ever allow you to return to London, we would be honoured to have the opportunity to host you both again for another wonderful stay!

10/10 – Uitstekend

Christophe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super séjour, hôtel de qualité, nous recommandons
2 nachten verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 5 nov 2023
Cher Christophe,Nous tenons à vous exprimer nos plus sincères remerciements pour nous avoir choisis au Resident Covent Garden pour votre récent séjour à Londres et pour avoir partagé vos commentaires avec nous.Nous sommes ravis de lire que vous avez passé un excellent séjour parmi nous et que vous avez trouvé notre hôtel de grande qualité. Votre satisfaction est notre priorité absolue et votre recommandation est le plus grand compliment que nous puissions recevoir.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Londres ; nous avons hâte de vous accueillir à nouveau dans le futur.

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location! We were able to walk to a number of major London attractions, including the Theater district and numerous restaurants/pubs. The staff was very friendly and helpful.
5 nachten verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 30 dec 2023
Dear Dawn,Thank you for choosing to stay with us at The Resident Covent Garden and for sharing your fantastic experience with us. We appreciate your perfect rating of and your lovely words which were a delight to read!I am delighted to see that you found our extremely central location convenient for exploring major London attractions. We are on the edge of the West End, so our Residents enjoy fantastic access to the theatre district and countless restaurants and pubs. We are also within walking distance of four London Underground stations and many bus stops, so our Residents also have excellent access to the entire city! Our central location is indeed one of our highlights at The Resident Covent Garden, and we're pleased it added to the overall enjoyment of your visit.It brings us joy to know that you experienced and enjoyed the friendliness and helpfulness of our team. Providing exceptional service is a top priority for us, and we love to know when we have done well!Dawn, thank you once again for staying with us. Should you ever return to London, we hope that you will consider staying with us again for another wonderful experience!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern, Clean and Comfortable
Very comfortable and quiet. Excellently located for theatres, Convent Garden, National Gallery, National Portrait Gallery, Trafalgar Square etc. Service was excellent
Trafalgar Square
1 nacht verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 5 nov 2023
Dear Richard,Thank you for choosing The Resident Covent Garden for your stay in London and for taking the time to share your feedback with us. Your perfect rating and your kind review are greatly appreciated.We're delighted to see that you found your stay to be modern, clean, and comfortable. Providing a tranquil and comfortable environment for our guests is one of our top priorities, and it's wonderful to know that you enjoyed your quiet and restful experience. Despite being in the heart of London, our triple-glazed windows allow for our Residents to have an exceptional night's sleep!Our central location indeed offers convenient access to many of London's iconic attractions, as well as the vibrant Covent Garden area. It's delightful to hear that you took advantage of our prime location to explore the city and visit places like the many theatres, as well as the National Gallery and National Portrait Gallery by Trafalgar Square.We are also thrilled that you found our service to be excellent. We are dedicated to providing outstanding service, and your feedback helps us know that we are doing things correctly!Richard, thank you once again for choosing us at The Resident Covent Garden, and we hope we have the opportunity to host you again on your next visit to London!

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Voorzieningen
This hotel was everything that reviews said about it. 😎❤️ It was so easy to walk to coffee shops, drug stores, wonderful eating places, The Market with extraordinary things at great prices. But aside from all this while at this hotel my husband had a medical emergency and they handled it as though he was their own family member! 🙏 I may forget all their names but I will never forget how they made me feel in a time of crisis! Thank you Resident Hotel for making me know what a 5 star hotel really is. 😎🙏❤️🙏
1 nacht verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 11 nov 2023
Dear Barbara,Thank you for choosing The Resident Covent Garden and for sharing your heartfelt and lovely feedback. Your perfect rating and your kind words are very much appreciated.We are delighted to hear that your experience at our hotel aligned with the positive reviews you had read. It's always a good feeling when an experience meets lofty expectations, and it is a badge of honour for us that we succeeded in fulfilling them. It's wonderful that you found our location convenient and enjoyed the nearby amenities.Most importantly, we want to express our sincere well wishes for your husband regarding the medical emergency your he experienced. Our team takes immense pride in providing care and support beyond the typical hotel experience, and we are touched to hear that you felt our response was akin to treating your husband as a family member. Your words are a true testament to the dedication and compassion of our team members, and I will pass on your wonderful comments to every member of our team!Barbara, we hope that your husband is now in good health, and we genuinely appreciate your understanding during what must have been a challenging time. Should your travels bring you back to London, it would be an honour to welcome you again at The Resident Covent Garden for another fantastic stay.

10/10 – Uitstekend

Guanghui

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel with even better staff. The rooms are very well designed with lots of amenities and functions that are actually useful.
2 nachten verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 27 okt 2023
Dear Guanghui,Thank you for staying with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate your perfect rating and the time you took to share your experience with us!It's fantastic to read your positive comments regarding our excellent team. We strive to provide top-notch service, and it's rewarding to hear that you found our service to exceed expectations. We're delighted that you also appreciated our well-designed rooms, our amenities, and the amazing functionality they offer. We believe in providing our Residents with a comfortable and convenient experience, so it's wonderful to know we succeeded in our efforts.Thank you for choosing The Resident Covent Garden, and we look forward to welcoming you back in the future. for another fantastic stay!

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic stay, the staff were all really friendly and helpful. Our room was a really good size with great amenities and comfy beds.
2 nachten verbleven in oktober 2023
Reactie van Brendan, Duty Manager op 24 okt 2023
Dear Sarah,Thank you for choosing to stay with us at The Resident Covent Garden for your most recent visit to London! We greatly appreciate you taking the time to leave such a glowing review of your stay with us.We're thrilled to learn that you had a fantastic stay with us, finding our team to be extremely friendly and helpful. We pride ourselves in our top-notch service, and we're delighted to know that our team made your stay memorable.I am delighted to see that you found your room comfortable and well-appointed, ensuring a great night's sleep. We love our Molton Brown toiletries and comfortable bedding, and I am very glad to see you enjoyed them as well.Sarah, we would love to welcome you back for another wonderful stay the next time your travels bring you to London. We look forward to seeing you again soon!