Exterieur

Beoordelingen van Thistle London Trafalgar Square

4 out of 5
Thistle London Trafalgar Square
Whitcomb Street, Trafalger Square, London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 444 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 356 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 128 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 1002 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Wendy Pieternella Eveline

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte locatie voor een citytrip, hotel ligt zeer centraal. Gemakkelijk toegankelijk en personeel is vriendelijk. Basic kamer is klein maar voldoet prima. Zeer schoon en badkamer is fijn formaat.
Reactie van Reception team op 28 dec 2022
Dear Eveline,Thank you for your review.We are pleased that you found the hotels location so convenient during your visit to London and that the team looked after you during your stay.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 – Uitstekend

Hans

1 nacht verbleven in juni 2022
Reactie van Ahmed op 13 jul 2022
Dear Hans, We sincerely appreciate that you took the time to share your positive feedback following your recent visit at Thistle Trafalgar Square. I am absolutely delighted that you had such a great stay in our care and highlighting also our team with their dedication for service excellency. Thank you again for your acknowledgement and we look forward to welcoming you back, for another great experience with us! Kind regards,

8/10 – Goed

Yvonne

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in februari 2020
Reactie van Michi op 23 feb 2020
Dear Yvonne, Thank you for your review. We are happy to read that you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards, Michi

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grote bedden en bureau met zitje in de kamer, badkamer was iets aan de kleine kant.
1 nacht verbleven in januari 2020
Reactie van Michi op 12 jan 2020
Dear Guest, Thank you for your review of your stay at Thistle Trafalgar Square. I am pleased to read that you enjoyed your stay with us. We look forward to welcome you back in the near future. Kind regards, Michi

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel it was near oxford street about 15 min walk, very close to tube stations
1 nacht verbleven in december 2019
Reactie van Mariana op 28 dec 2019
Dear Guest, Thank you for taking the time to review your recent stay with us. I'm glad that you enjoyed our central location and had a comfortable stay with us. We hope to see you return to the Thistle Trafalgar Square in the future. Kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2019
Reactie van Janina op 13 nov 2019
Dear Guest, Thank you for you review. I'm glad you enjoyed your stay with us! I would like to take this opportunity to thank you for choosing Thistle Trafalgar Square for your stay and to welcome you back with us in the future. Kind Regards, Janina

8/10 – Goed

Johan

Positief: Netheid, personeel en service en comfort kamer
Good but small
Matras van het bed is aan vervanging toe. Erg kleine kamer; een nog kleinere badkamer.
1 nacht verbleven in juli 2019
Reactie van Michi op 12 jul 2019
Dear Johan, Thank you for taking the time to feedback on your recent stay with us. We are sorry that the room was small for you on this occasion. We do hope if you visit on a future stay we can accommodate you in one of our larger rooms where it will be more comfortable. Kind regards,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location very near tube and other venues. Nice personnel and spacious rooms.
2 nachten verbleven in maart 2019
Reactie van Lise op 13 mrt 2019
Dear Anonymous, Thank you for your review. I'm delighted you enjoyed our central location and that you found our team to be friendly. We look forward to welcoming you back for a future visit. Kind regards, Lise

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Mooie, ruime kamer. Goede locatie. Restaurant kan beter. Badkamer toe aan vernieuwing. We moesten betalen om een Europese adapter te lenen terwijl dit in andere hotels gratis is.
1 nacht verbleven in maart 2019
Reactie van Lise op 13 mrt 2019
Dear Anonymous, Thank you for your review. I'm delighted you enjoyed our central location however it looks like we have some improvements to make on other aspects. For the adaptors, we do only charge them if they are not returned to the reception. We look forward to welcoming you back for a future visit. Kind regards, Lise

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Milan op 15 jan 2019
Dear Anonymous, Thank you for your review on your recent stay with us. Best regards,

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super locatie en prima hotel voor een weekendje Londen.
2 nachten verbleven in januari 2019
Reactie van Paulina op 15 jan 2019
Dear Jennifer, Thank you for your review. I'm delighted you enjoyed our central location. We look forward to welcoming you back for a future visit. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in januari 2019
Reactie van Paulina op 15 jan 2019
Dear Guest, Thank you for your review on your recent stay with us. I'm sorry that your experience with us was not fully to your expectations. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards,

2/10 – Ontzettend slecht

Jacinthe

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pas de restaurant le dimanche et lundi. Aucune indication qu’ il y des marches partout Difficile pour une personne âgée avec une canne Des marches pour aller à l’ascenseur, pour sortir des ascenseurs,pour aller au restaurant de l’ hôtel etc…. Difficile d’accès durant la fête du Nouvel An chinois,tout Trafalgar Square fermé….. Employés charmants malgré tout Si j’ai à retourner à Londres je n’irai pas à cet hôtel
3 nachten verbleven in februari 2024
Reactie van Md Didar Alam op 7 apr 2024
Cher, Merci beaucoup pour vos commentaires. Je suis vraiment désolé d’apprendre que vous avez passé un séjour terrible avec nous. Veuillez accepter mes sincères excuses pour les inconvénients occasionnés. Nous avons pris note et prendrons rapidement l’initiative de résoudre ce genre de problème.

6/10 – Redelijk

Mai, Chicago

Reisde met een groep, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location. It's kind of between Piccadilly Circus and Trafalgar Square. And almost everything else is within a 20 mins walk or a short underground tube ride. The hotel rooms are a bit dated, and the windows don't open. Our room didn't even have a luggage rack. Also, no toiletries aside from soap. The front desk clerks were friendly, but at times very disorganized and slow. Our room came with breakfast, and it was adequate. But honestly, there are plenty of breakfast places and bakeries nearby. Overall, an okay stay, just nothing fancy.
4 nachten verbleven in maart 2024
Reactie van Md Didar Alam op 5 apr 2024
Dear Mai, Thank you for your feedback. It is my pleasure to hear that you liked our location. I am really sorry for all the inconveniences caused during your stay. We are looking forward to welcoming you soon for better stay.

6/10 – Redelijk

Joseph, Sandia Park

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is in in good condition and in an excellent location about 100m from Leister Sq. The room is clean and the staff friendly. However, the rooms are very continental with weird layout to the bathrooms and toilets that seem to gather rather than flush the contents. Room cleaning is very late in the afternoon. While the price is acceptable for the hotel I doubt we will stay again.
3 nachten verbleven in maart 2024
Reactie van Team Thistle op 30 mrt 2024
Dear Joseph,Thank you for your review post your stay with us. It has been pleasure hosting you. We hope you'll stay with us in the near future.

10/10 – Uitstekend

FLOR

2 nachten verbleven in maart 2024
Reactie van Md Didar Alam op 21 mrt 2024
Dear Flor, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

8/10 – Goed

Sol, Mont-Royal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location. Location. Location.
4 nachten verbleven in maart 2024
Reactie van Team Thistle op 17 mrt 2024
Hi Sol,Many thanks for your review, hope you will return in the near future.

10/10 – Uitstekend

Tamra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We felt welcomed...all the staff were pleasant and happy to help.
5 nachten verbleven in maart 2024
Reactie van KS op 18 mrt 2024
Dear TamraI am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

8/10 – Goed

Alison

1 nacht verbleven in maart 2024
Reactie van Md Didar Alam op 21 mrt 2024
Dear Alison, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

8/10 – Goed

Mireille, MORNAC

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Bon rapport qualité prix
3 nachten verbleven in februari 2024
Reactie van Pierluigi - Front Of House op 2 mrt 2024
Dear Mireille,Thanks for this great score! I am glad to hear that your stay was enjoyable and we look forward to welcoming you back soon.Kind Regards,Pierluigi

8/10 – Goed

Torsten

Reisde met partner
Positief: Netheid, personeel en service
Für einen Städtetrip übers Wochenende, ist die Lage perfekt. Die ersten Sehenswürdigkeiten sind gefühlt 5 min zu Fuß entfernt. Hotel und Zimmer ist etwas in die Jahre gekommen. Betten sind ok, aber man hört jede Tür knallen und denkt gleich ist jemand im Zimmer. 😉 Also für 2-3 Nächte ist es vollkommen in Ordnung. Personal ist freundlich.
2 nachten verbleven in februari 2024
Reactie van Pierluigi - Front Of House op 21 feb 2024
Dear Torsten,Thanks for your review. I am happy to hear that you enjoyed your stay and I hope to see you again!Kind Regards,Pierluigi

6/10 – Redelijk

Marilyn

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good location. Some upgrading needed. Staff very pleasant and helpful.
5 nachten verbleven in februari 2024
Reactie van Pierluigi - Front Of House op 21 feb 2024
Dear Marilyn,Thanks for your review. I am happy to hear the staff was pleasant and you enjoyed our location. I hope to see you again to improve your score further!Kind Regards,Pierluigi

4/10 – Matig

Lucy

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Pierluigi - Front Of House op 21 feb 2024
Dear Lucy,Thanks for your review. I am sorry to hear that the stay was disappointing. I hope to see you again and deliver a flawless experience.Kind Regards,Pierluigi

4/10 – Matig

Molinda

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
The property was in the perfect location and the facilities were of good standard however staff allowed a party to occur in the room next-door to ours until 3am after multiple noise complaints they did not address the issue which was extremely disheartening and left a poor view on a lovely hotel
4 nachten verbleven in februari 2024
Reactie van Md Didar Alam op 16 feb 2024
Dear Molinda, Thank you for your feedback. I Really feel sorry to hear that we were not able meet your expectation due to the noise issue at 3 am and we were not able to address the issue which is not acceptable. Please accept my sincere apologies for the inconveniences caused during your stay.

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service
Friendly efficient staff Our room was disappointing, although very spacious the toilet made a noise each time it was flushed and the shower was a dribble!
1 nacht verbleven in februari 2024
Reactie van Md Didar Alam op 15 feb 2024
Dear Denise, We really appreciate you for your valuable time and effort to provide your feedback regarding your recent stay with us at Thistle Trafalgar. It is really regretting that we were not able to meet your expectation with us. We have taken a note of your feedback and will forward it to right department to take action so that we can avoid this kind of issue in future. We will appreciate it if you give us another chance to meet your expectation.Best regards, Md Didar Alam

6/10 – Redelijk

Alessandro

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Le camere, almeno la mia, molto piccola: ben diversa da quella delle foto in fase di prenotazione
3 nachten verbleven in februari 2024
Reactie van Pierluigi - Front Of House op 15 feb 2024
Dear Alessandro,Thanks for your review. I am glad to hear that your stay was enjoyable, but I am sorry to see that the room did not meet your expectations. I hope to welcome you back in the future to deliver a flawless stay!Kind Regards,Pierluigi

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in februari 2024
Reactie van Md Didar Alam op 4 feb 2024
Dear John, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square.I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

2/10 – Ontzettend slecht

Jenny

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No heating in room and froze all night
1 nacht verbleven in december 2023
Reactie van Md Didar Alam op 4 feb 2024
Dear Jenny, Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super easy check in (receptionist was lovely!). Nice room on the top floor had lovely views over St James’ and was super quiet. Will stay again!
1 nacht verbleven in januari 2024
Reactie van Md Didar Alam op 3 feb 2024
Dear Alex, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is centrally located to Trafalgar Square and Piccadilly Circus. Easy access to Underground stations to go to museums and shops.
8 nachten verbleven in januari 2024
Reactie van Rachid op 29 jan 2024
Dear AmandaI am delighted to read that you had a great experience with us and that the team proved to be friendly and helpful.

10/10 – Uitstekend

Aseel

2 nachten verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Aseel,Thank you for sharing your feedback. Great to see you had such a pleasant stay.

6/10 – Redelijk

Floriane

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Très mal insonorisé
1 nacht verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Floriane,Thank you for taking the time to share your feedback.We are sorry you have had difficulties with the noise levels. Your feedback has been highlighted to the management team.

4/10 – Matig

Guy

Zakenreiziger
Tatty. Tired. Location good, but only use if cheap
Tatty. Arrived around 10pm and was put into a disabled room. When I asked for a “deluxe” as per my booking they “upgraded” me to the 6th floor. Heating didn’t work; bathroom smelt like an ashtray; bathroom door handle falling off; overall tatty. Great location, but not worth £200. I won’t be back!
1 nacht verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Guy,Thank you for taking the time to share your feedback.Kindly accept our apologies for having allocated one of our disability friendly rooms for your stay. Your feedback has been highlighted with the management team.

8/10 – Goed

Alexandra

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Super clean and comfy in the most central location
Or room was immaculate! The bed was huuuuge. Very comfortable stay. Only reason they lost a star: we stayed in for the evening and were doing dry january. Asking for an extra 2 teabags, milks and sugars at reception seemed too hard for staff to pull together.
1 nacht verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Alexandra,Thank you for taking the time sharing your feedback.Great to read that you have enjoyed your stay. Your feedback regarding our front desk team has been shared with them.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great position yet quiet
Great position. Quiet despite being v close to Trafalgar Square. V comfortable beds. Good breakfast
1 nacht verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Catherine,Thank you for sharing your feedback. Great to see you had such a good stay

6/10 – Redelijk

David

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in december 2023
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear David,Thank you for taking the time to share your feedback.Sorry to see your stay was not extraordinary.Hopefully you will give us another chance in the future.

8/10 – Goed

c

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Panto trip
Excellent staff unfortunatlely room a little tired
2 nachten verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear C,Thank you for taking the time to share your feedback.Great to read your feedback regarding the staff. The issues highlighted with your room have been shared with the relevant department.

8/10 – Goed

Wendy

Reisde met een groep
Positief: Netheid, comfort kamer
Great location
We stayed for 3 nights , our original room was great but on day 2 we had a drain issue and had to be moved to a not so great room . The second room was in need of some tic and a new bathroom , the curtains were off the rail in more than one place and it was impossible to close them completely, the bathroom was tiny and had a shower over a bath with very little power , the furniture was badly scuffed with large chunks missing .The staff were however very pleasant and helpful.
3 nachten verbleven in december 2023
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Wendy,Thank you for taking the time to share your feedback.Happy to read your positive feedback on the location. The issues highlighted with the room have been communicated with the relevant departments.

8/10 – Goed

Catherine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mixed feelings
Great location and friendly staff. However i would say that the deluxe room we were allocated was below the standard i would expect . I did speak to the young man on reception regarding this and the very lumpy bed but got little response. This was unfortunate as the rest of the staff were excellent and also the other room that i had booked was very good as a standard room.
2 nachten verbleven in januari 2024
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Wendy,Thank you for taking the time to share your feedback.Happy to read your positive feedback on the location, however also sorry to read that the the deluxe bedroom was not to your expectations.

8/10 – Goed

Chris

2 nachten verbleven in december 2023
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Chris,Thank you for sharing your feedback.Great to see your enjoyed your stay. Hopefully we will get an opportunity to turn the 8 into a 10 in a future stay.

4/10 – Matig

Jennifer, Charlotte

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van KS op 26 dec 2023
Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Dear Jonathan,Thank you for sharing such wonderful feedback.

10/10 – Uitstekend

Noemi

Positief: Netheid, personeel en service
.
3 nachten verbleven in december 2023
Reactie van Thistle Trafalgar Square Team op 21 dec 2023
Dear Noemi ,Thank you immensely for your outstanding 5-star rating! We're thrilled to know that you had a wonderful experience during your stay. Your support means the world to us.We eagerly await your return for another fantastic stay.Warm regardsL/Ourafil Management Team

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Thistle Trafalgar Square Team op 21 dec 2023
Dear John ,Thank you for choosing to stay with us and for your positive rating! We're delighted that you had a pleasant experience during your visit. We look forward to welcoming you back soon.Warm regardsL/Ourafil Management Team

8/10 – Goed

Anina Dam

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
God placering
3 nachten verbleven in december 2023
Reactie van KS op 26 dec 2023
Dear Anina Dam,Thank you for found the hotels location so convenient during your visit to London.

8/10 – Goed

Christine

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice clean hotel friendly front desk staff. Nice well cooked breakfast with a good variety for all. The only thing I would say that the sorting of plates and cutely was done right next to the tables so if you are having a conversation all you can hear is the sorting of plates knives and forks being put into the draw it was quite noisy
1 nacht verbleven in december 2023
Reactie van KS op 26 dec 2023
Dear ChristineI am delighted to read that you have enjoyed our breakfast, apologise for any inconvenience caused, We will take your feedback on board and address these issues to ensure the standard does not fall short again. we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Rana

1 nacht verbleven in december 2023
Reactie van Thistle Trafalgar Square Team op 21 dec 2023
Dear Rana ,Thank you for choosing to stay with us and for your positive rating! We're delighted that you had a pleasant experience during your visit. We look forward to welcoming you back soonKind regards L/Ourafil Management Tea,

4/10 – Matig

yves

Positief: Netheid
Negatief: Comfort kamer
3 nachten verbleven in december 2023
Reactie van Team Thistle Trafalgar Square op 26 jan 2024
Hi Yves,Thank you for taking the time to share your feedback.We are sorry to read that your stay was not up to your expectations.

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
London weekend
Bra service Bra rum sköna sängar och bra frukost Kan rekommendera detta boendet låg också nära till all shopping
3 nachten verbleven in december 2023
Reactie van Didar op 11 dec 2023
Kära Maria,Vi uppskattar verkligen för din tid och ansträngning att ge din värdefulla feedback om din senaste vistelse hos oss på Thistle Trafalgar.Vi är verkligen glada över att du hade en underbar vistelse hos oss och du är nöjd med vår övergripande kundservice. Vi gör alltid vårt bästa för att ge bästa kundservice för att göra våra gäster nöjda och komma tillbaka för att bo hos oss i framtiden. Våra gästers positiva feedback motiverar oss alltid att arbeta hårt som ett team.

10/10 – Uitstekend

Barbara

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Hotel abd location great...staff amazing... Only one let down.... cant open the window for air...
1 nacht verbleven in december 2023
Reactie van Didar op 11 dec 2023
Dear Barbara, We really appreciate for your time and effort to provide your valuable feedback regarding your last stay with us at Thistle Trafalgar.We are really pleased that you had a wonderful stay with us and you are happy with our overall customer service. We always try our best to provide best customer service to make our guests happy and come back to stay with us in future. Our guest's positive feedback always motivates us to work hard as a team. Please accept my apologies that you had issue with air as you could not open the window. We will of course try our best to give you another enjoyable moment with us. We are eagerly looking forward to seeing you with us very soon.