Geplaatst op 23 apr. 2024
The staff was very nice and accommodating. The breakfast was great and the woman serving the breakfast was excellent however, the pool, which we mainly went for for the children to enjoy was not enjoyable at all. It was overtaken by swimming lessons and swimming swimming instructors yelling at my kids. Stay out of their way they had the door open for anyone to come in, and I had to listen to screaming and crying of babies swimming. Apparently, they have a deal with the swimming instructor where he supposed to use a portion of the pool however that was not happening. The manager did go over after I had to complain and ask him to use the part of the pool that he is designated to use.
Opmerking van Hotelbeheer
24 apr. 2024 door Hampton Inn Garden City Long IslandHotelbeheer
Thank you for choosing the Hampton Inn, we are sorry for the inconvenience when using the pool and we are glad that the GM was able to handle it.