Op basis van 984 geverifieerde beoordelingen
4,1 Hygiëne kamer
3,9 Service & personeel
4,2 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 16 nov. 2019
De kamers zelf zien er keurig uit. Onlangs opgeknapt. Helaas voelt de valkerij goedkoop aan en je hoort iedereen passeren. Heerlijke zachte bedden, grote tv, nette en hoge regendouche. In de buurt is eigenlijk niks te doen te voet, alles moet met de auto. Aanrader: eten bij Camiel restaurant Pocos.
Opmerking van Hotelbeheer
29 nov. 2019 door Customer Care TeamHotelbeheer
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
door een geverifieerde reiziger uit Zaanstad
Ben gebroken
Geplaatst op 8 aug. 2018We hadden een Queensize bed wat schuin afliep en een doorgezakt matras had. Geen oog dicht gedaan. Ontbijt was wel prima verzorgd en kamer was oud maar ruim en schoon.
door een geverifieerde reiziger
Wauw
Geplaatst op 6 aug. 2018 op HotelsGeweldige kamer, erg goed bed. Zeer luidruchtige airco. Het ontbijt is erg sober, maar helpt je opstarten.
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Parking was big and staff was friendly
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
I didnt go because my trip is on saturday not today i wanted my reservation on saturday not today but i dont know if its is my mistake or yours
Opmerking van Hotelbeheer
16 apr. 2024 door Customer Care TeamHotelbeheer
Dear Sara, we apologize for any confusion regarding your reservation. We understand the importance of having your reservation on the correct date, and we regret the inconvenience caused. Please feel free to reach out to our reservations team to clarify the situation, and we will do our best to assist you with your booking. Your satisfaction is important to us, and we hope to have the opportunity to accommodate you on your intended travel date.Best Regards, Customer Care TeamCanoga Hotel
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
The room is nice but the hotel has no facilities at all (no laundry, for instance).
Opmerking van Hotelbeheer
15 apr. 2024 door Customer Care TeamHotelbeheer
Dear Amylee, thank you for taking the time to rate your recent stay at our hotel. It is great to hear that you enjoyed your visit, with our room conditions impressing you. We are sorry that the absence of a few facilities was unsuitable for you and marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to the Canoga Hotel.Best Regards, Customer Care TeamCanoga Hotel
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
Breakfast was a joke, the furniture and carpets need to updated. Everything seemed be chosen with low cost as the motive.
Opmerking van Hotelbeheer
8 apr. 2024 door Customer Care TeamHotelbeheer
Dear Sterling, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent Canoga Hotel service in the future!Best Regards, Customer Care TeamCanoga Hotel
door een geverifieerde reiziger
Geplaatst op 1 apr. 2024
Opmerking van Hotelbeheer
2 apr. 2024 door Customer Care TeamHotelbeheer
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
door een geverifieerde reiziger uit Tucson
Geplaatst op 31 mrt. 2024
Small convenient hotel. Clean and well stocked with toiletries and coffee. The rooms facing the street are very noisy, relatively easy to fix with double panel windows
Opmerking van Hotelbeheer
2 apr. 2024 door Customer Care TeamHotelbeheer
Dear Antonio, thank you for your feedback. We're pleased to hear that you found our hotel convenient, clean, and well-stocked with amenities. However, we apologize for any inconvenience caused by noise from the street. We understand the importance of a quiet environment for a good night's sleep, and we will explore solutions to minimize noise disturbances in our street-facing rooms. Your satisfaction means a lot to us, and we hope to have the opportunity to provide you with a more peaceful stay at the Canoga Hotel.Best Regards, Customer Care TeamCanoga Hotel
door een geverifieerde reiziger uit Palm Desert
Geplaatst op 26 mrt. 2024
Okay hotel, didn’t like the constant traffic of people and cars at 2 am.
Opmerking van Hotelbeheer
27 mrt. 2024 door Customer Care TeamHotelbeheer
Dear Iris, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the constant noise disturbances at late night marred your time with us. Please know that we will be looking into this and working on solutions. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Canoga Hotel.Best Regards, Customer Care TeamCanoga Hotel
