Terrein van de accommodatie

Beoordelingen van Talatona Convention Hotel

5 out of 5
Talatona Convention Hotel
Rua Luanda Sul, Luanda

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 12 van 38 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 38 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 38 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 38 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 38 beoordelingen" "

8,4/10

Netheid

7,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Goncalo

Zakenreiziger
4 nachten verbleven in maart 2020

10/10 – Uitstekend

HFM, Luanda

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I can't say much, Unfortunately i was there in wrong time. The hotel service's crews were in strike
1 nacht verbleven in februari 2020
Reactie van N'Dongala op 21 feb 2020
Dear Guest, Greetings from Talatona Convention Hotel. Thank you very much for your review. The whole HCTA team is happy to know you rate us 5 out 5. We will continue to work in order to improve our services. We are really sorry for any inconvinience caused by the strike we had been on. We are looking forward to welcoming you again in our Hotel and we hope you consider HCTA Hotel on your next trip. With much love, N'Dongala Meck Denda, E-Commerce Management.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
AC didn’t work at all. Room temperature was about 79F the entire time and mosquitoes were everywhere in the room.
6 nachten verbleven in januari 2020
Reactie van N'Dongala op 28 jan 2020
Dear Guest, Greetings from Talatona Convention Hotel. Thank you very much for your review. We are extremelly alarmed by your statement and we are really sorry you gave gone through this experience. We will take this issue seriously indeed. We have been taking the necessary actions to overcome this concern. We will continue to work to meet your expectations and we hope the next time you will come back to our Hotel, you have an axcellent experience. Best Regards, N'Dongala Meck Denda E-Commerce Manager, HCTA.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
HCTA Thank you! I loved everything, the staff very friendly and organized. The room cleaned all time, fast room service. I could enjoy all the moments in the hotel with zero stress. Please continue to perform this excellent work. From Ana Manico e Joel Pedro Wonderful place to be 😍
2 nachten verbleven in december 2019
Reactie van N'Dongala op 8 jan 2020
Dear Ana and Pedro, Happy New Year 2020! Thank you very much for your review. The Whole HCTA team appretiated that. We are happy to know that you have loved every thing. Our work is to make you feel comfortable and at home. Our staff will always be willing to receiving you with a smille on the face. We will continue performing this work and make sure every detail is well prepared for you. Thank you again Ana and Pedro, for you comments. We are looking forward to having you again in our Hotel. With much Love, N'Dongala Meck Denda, E-Commerce Manager, HCTA.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in november 2019
Reactie van Denda op 10 dec 2019
Dear Guest, Greetings from Talatona Convention Hotel. Thank you very much for your Review. The whole HCTA team appretiated the fact that you gave us 5 out of 5 score. We will continue to improve our services so that we can meet your needs. We hope you consider Talatona convention Hotel on your next trip. It will be a pleasure to welcome you. Best Regards, N'Dongala Meck Denda, E-Commerce Manager, HCTA.

8/10 – Goed

G A

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel
Great Hotel
3 nachten verbleven in november 2019
Reactie van Denda op 10 dec 2019
Dear G A, Greetings from Talatona Convention Hotel. We hope you are having a 5 star morning. Thank you very much for your review. The whole HCTA tema appretiated the fact that you gave us a 8 out 10 score. We will continue to work so that we always meet your needs. We hope you consider HCTA on your next trip. It will be a pleasure to welcome you again in our Hotel. Best regards, N'Dongala Meck Denda, E-Commerce Manager, HCTA.

10/10 – Uitstekend

Leigh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van N'Dongala Denda op 25 okt 2019
Dear Mr. Leigh, Happy Greetings from the whole Talatona Convention Hotel Team. We are happy to receive this feedback from you. Thank you very mucg for staying with us and for the classification that you have given us. We will continue to work in order to meet your expectations. We hope you consider us in your next travel. We are looking forward to hearing from you. Best regards, N'Dongala E-Commerce Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Denda op 25 sep 2019
Dear Guest, Greetings from Talatona Convention Hotel. We hope your are doing great. Thank you very much for your review and for sharing your experience with other travellers. The whole HCTA team is happy to get this feedback from you. We are also happy to know you loved our amenities, such as: Breakfast, Location and Restaurant. We can't wait to receive you again in our Hotel. Our best regards, N'Dongala Meck Denda, E-Commerce Manager, HCTA.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uma noite bem passada.
Em geral a estadia foi boa. O jantar servido no quarto, pouca variedade mas bem servido, pequeno almoço rico, podíamos ter mais frutas, mas um 9,5 assenta bem. O hotel ainda conserva algum do glamour de outros tempos, os preços, principalmente por noite, ainda são bem salgados, mas tudo bem, afinal Luanda figura no top 10 das cidades mais caras do mundo. Suite júnior, confortável, espaçosa... Algo que não gostei foi da iluminação, achei o quarto um tanto quanto escuro. De 0-10, daria um 9 geral.
1 nacht verbleven in september 2019

8/10 – Goed

James

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in september 2019
Reactie van N'Dongala op 9 sep 2019
Dear James, Greetings from Talatona Convention Hotel. Thank you very much for your review and for sharing your experience in HCTA. The whole HCTA team is happy to know that you gave us 8 out of 10. We will continue to work in order to offer you an excellent experience. Thank you again for your review. We are looking forward to welcoming you again in your next trip. Best Regards, N'Dongala Meck Denda E-Commerce Manager, HCTA.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
They have THIEF!!!!!!!! Someone still my Polo shirt!!!!!! Shame on you people!!!!!!!!
3 nachten verbleven in augustus 2019

6/10 – Redelijk

John, Windygates, now Strathmiglo

More 4* than 5*
I arrived to deliver a one day seminar. The conference facilities were very average. The projector for streaming a presentation to was hopeless, the conference staff were very slow to respond to simple requests. The restaurant staff were very polite, but extremely slow to provide service, despite the restaurant being very quiet
1 nacht verbleven in augustus 2019
Reactie van Meck op 15 aug 2019
Dear Guest, Thank you very much for sharing your experience with other travallers. We are sorry that you had an average service quality. We will make sure the next time you have an excellente experience with the streaming as well as the staff when it comes to responding requests. We are glad to know that you had a polite staff for you. we will improve and make sure the next time you encounter a faster service. Thank you again for staying in our Hotel and we hope you consider us in your next trip. Best Regards, N'Dongala Meck Denda E-Commerce Manager, HCTA

6/10 – Redelijk

jean claude

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Medium hotel
Not deserving 4 stars definitely neither its high price... Basic breakfast Almost no service, and few presence Convention hotel thats all !
2 nachten verbleven in mei 2019
Reactie van Meck op 24 mei 2019
Dear Jean Claude, Thank you very much for your comment and for sharing your experience with other ttravalers. We are sorry that we have not met your expectations regarding the price. Please, not that we have been offering dynamic prices accordind to our occupation level. Which means that you may encounter different prices according to that specific date. In terms of breakfast, we try to offer as much as possible a wide variety of items as well as improving our services. We guarantee we will improve our services and we hope your consider us in your next trip. We are looking forward to hearing from you. Best Regards, N'Dongala Meck Denda E-Commerce Manager

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great hotel with helpful and friendly staff.
3 nachten verbleven in mei 2019
Reactie van N'Dongala Meck op 14 mei 2019
Dear Richard, Thank you very much for your review. We are glad to know that you found us a great Hotel. The staff is also happy for being able to help and being friendly. I hope you you consider us in your next trip. It will be a pleasure to receiving you. We are looking forward to welcoming you. N'Dongala Meck Denda E-Commerce Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom hotel,não está ao nível dos grandes 5 estrelas
Bom hotel. Para um 5 estrelas: - o pequeno almoço poderia ser melhor e ter mais reposição; - o ginásio apesar de bem equipado, precisa de manutenção.
4 nachten verbleven in februari 2019
Reactie van N'Dongala op 10 mrt 2019
Caro Hóspede, Muito obrigado pelo seu comentário e por ter partilhado sua experiência com os outros viajantes. Estamos felizes por saber que fomos um Hotel para sí. Esperamos que tenha gostado do pequeno almoço, estamos sempre a tentar melhorá-lo e tentar oferecer uma variedade de itens. Obrigado pelo seu comentátio quanto ao ginásio, vamos melhorar o mesmo e garantir que na sua próxima estadia no nosso Hotel, excedamos as suas expectativas. E se não gostou de algum aspecto, agradecíamos que nos informasse de modo a melhorarmos. Esperamos que na sua próxima viajem, considere o Hotel de Convenções de Talatona (HCTA). Será um prazer poder recebê-lo de volta. N'Dongala Meck Denda Gestor de E-Commerce, Hotel de convenções de Talatona (HCTA)

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2019

10/10 – Uitstekend

Bruce, Shenzhen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quality accommodation in Luanda
The hotel is in immaculate condition. Rooms are very good and it is a perfect hotel for conference goers. The area is not great and venturing outside the gate is not recommended. It is, however, a convenient location if you're doing business south of the city center. The breakfast buffet was adequate.
3 nachten verbleven in oktober 2018
Reactie van Meck op 26 okt 2018
Dear Mr. Bruce, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the room. We were glad to read that you liked the breakfast. We have been trying to offer to our guests a wide selection of choices at breakfast, lunch, even at dinner as well as providing a safer environment for every guests. Again, thank you Mr. Bruce, for staying at the Talatona Convention Hotel (HCTA) and we hope that you will consider us for your next trip! Sincerely, N’Dongala Meck Denda E-Commerce Manager Talatona Convention Hotel (HCTA)

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2018
Reactie van N'Dongala op 3 sep 2018
Hello Dear Guest, Thank you for sharing your feedback regarding your stay. We hope you had a nice stay. We are continually trying to improve our service and make sure our guests have an excellent experience. We hope that you will consider us for your next trip. Sincerely, N'Dongala Denda E-commerce Manager Talatona Convention Hotel - HCTA

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Generally a good stay. Personally, the only aspect that lets it down is 1) the local area, 2) The Italian restaurant was closed during our 3 day stay, and 3) The wifi only allows three devices to connect and is very slow. I'd also say that the breakfast, although sufficient could do with being improved.
2 nachten verbleven in december 2017

10/10 – Uitstekend

celma regina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2017

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel; Language an issue
The hotel was very nice but I donly feel the staff should know English at a 5 star hotel that has lots of international guests coming in and out. Apart from that we had a pleasant stay. Facilities were nice. Food was nice. Staff smiled.

8/10 – Goed

Ginés, Alicante, ES

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel muy completo y bien gestionado, pero caro
Todo correcto en lo relativo a instalaciones y personal. Buenas instalaciones y cómodo. Pero todo lo relativo a comidas y consumiciones es caro hasta el punto de lo ridículo. Creo que con unos precios más contenidos en este aspecto conseguirían que los clientes extendieran su estancia algún día más.

8/10 – Goed

David, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best non downtown hotel
Not in downtown, this is a good choice for Luanda sul...

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel- but the price!
The hotel is very nice, but I just cannot really get enthused about a hotel that in the rest of the world is worth about $200-$250 a night charging $450. Then further gouging $40 for a burger, $6-7 for small draft beer, $12-15 for a bottom shelf whiskey (you can buy the bottle for less locally), and $100 for a hotel lobby buffet dinner!
Reactie van Sales Management op 18 jul 2015
First of all, thank you for your time in sending your review regarding your stay at Talatona Convention Hotel. On behalf of the entire team we appreciate your esteemed opinion and sincerity regarding points to be improved. Regarding the charged values, Angola and in particular the capital, Luanda, still presents some challenges in terms of production and availability of food and beverage products, causing the prices of these goods to still be quite high. The HCTA team hopes to welcome you back shortly and please do not hesitate to reach us for any further information. Best regards,

8/10 – Goed

Michael Fogarty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Frans, Johannesburg

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great rooms
This is Avery comfortable and well maintained hotel, they could improve the service in the restaurants though. The reception desk was efficient.
Reactie van Sales Management op 28 mrt 2015
Dear Frans, First of all, thank you for your time in sending your review regarding your stay at Talatona Convention Hotel. On behalf of the entire team we appreciate your esteemed opinion and information provided. Concerning the restaurant service we will give the utmost care and attention so that on your next visit you may genuinely experience a truly 5 star service. The HCTA team hopes to welcome you back shortly and please do not hesitate to reach us for any further information. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good.
New hotel with modern decor. Good service and very clean. Prawn curry in Restaurant was simply outstanding!
Reactie van Sales Management op 21 mrt 2015
On behalf of the entire HCTA team we appreciate the time dedicated to submit your opinion regarding your stay. We are pleased to verify that the service received has met your expectations. Please do not hesitate to reach us, we will be at your disposal to provide further clarification or information about our services. Best regards

6/10 – Redelijk

Kris L, USA

Positief: Netheid, comfort kamer
Three star hotel with five star price
I expected a lot more for five stars. The gym wasn't open, the WIFI was spotty, the food was good but overpriced, the service from staff was OK but i shouldn't have to ask 3 times for more toilet paper! I think hotels in the area are hard to come by they made some effort to make it a five star but it is lacking in many areas.
Reactie van Sales Management op 21 mrt 2015
First of all, thank you for your time in sending your review regarding your stay at Talatona Convention Hotel. On behalf of the entire team we appreciate your esteemed opinion and sincerity regarding points to be improved. We regret if the service has not met your expectations and we hope to see you soon so you can carry the memory of a truly 5 star stay! Best regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No wifi internet in the rooms and no taxi service
If you try to get a taxi to go anywhere just forget. It doesn't work. You have to hire a car or a driver in advance. Internet access at the rooms is unbelievable for a business hotel.
Reactie van Sales Management op 26 jul 2014
Dear Guest, We appreciate, first of all, the time invested in submitting all your comments about your experience HCTA. Regarding WiFi Internet access in rooms it is with great pleasure to inform you that this situation is already outdated and it is possible to now access, at no charge, to our guests. About the situation of transportation from the hotel, we also inform that the hotel offers a free shuttle service to the dock for Mussulo Island and up to Belas Shopping, by appointment. We do hope to see you in the near future so you can benefit from the services mentioned, enjoying a truly five star stay! Best Regards, Hotel Management

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Rather stay at Sana or Baia
Safe not working. Door not locking. Carpet with dark marks. ATM's did not work until the last day. Gym close for reconstruction. Pool only opens from 10:00 to 18:00 which for a normal working person means it is unusable. Asked for a double bed got 2 singles... all in all quite disappointing.
Reactie van Sales Management op 26 jul 2014
Dear Guest, We appreciate, first of all, the comments regarding your stay which we regard as an added value for the correction of all the less positive aspects pointed out. We regret if our service did not meet your expectations and we hope to see you again in a near future. Best regards, Hotel Management

8/10 – Goed

Frans

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An imposter of a 4 star hotel. Enjoy you isolation
With 3 days notice they couldnt arrange an airport pick up for me. On my return, they couldn't find a taxi to pick me up to bring me back to the airport before a 730am pick up. They only had one option for me, to be picked up at 5am for my 1030a flight, for 3 times as much as it cost me to get to the hotel! Apparently there is some issue with the manager and the local taxi companies. Figure it out! The only restaurant open on the island hotel called Talatona is a very sad buffet. Food has been sitting out for hours and has a crust or a film on it. I picked my way through a 29 dollar club sandwich at the bar. Chewy chicken and membrane filled bacon. The workers are sweet and try very hard. The hotel just doesn't have the goods to charge the fortune that they do. The wifi in the lobby was very fast and solid. No luck in the rooms.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
半夜入住,还发现床没有打扫干净,无奈换房,感觉很差

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Rafael, Washington, D.C.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good, but disappointing
I just came back from Luanda on a 4 days business trip. Prior to the travel, I spent hours researching on the internet about hotels in Luanda and the most common names were Talatona, Tropico another one I can't remember the name right now. Basically I'd chosen Talatona because here in Expedia it is considered good, although many people showed some concern. And I can't agree more. The Hotel facilities is very good and the people are very friendly. Room is clean and confortable, so really not much to complain about physical disposition. Now, problems? Ok, 1st) TOO FAR FROM CITY CENTER, where all the business are; 2nd) NO WI-FI INTERNET, excuse me, but this is a 5 star hotels, so no more comments on this; 3rd) INTERNET CONNECTION (WIRED) SHALL BE PAID US$25.00/DAY, and don't think it is a good connection, it is REALLY SLOW. In the end, the stay, with internet, end up being US$500.00/night, not considering daily transport much needed to the city center. Now that I know the city a little bit, if you're going to Luanda for business, look for Tropico and Avalade Hotels. They look good (both 4*) in the outside and are very well positioned. You can even walk through those (daily) extremelly congestioned street, so you will save on your transport budget. Talatona is the most expensive Hotel in the city, but you certainly have other good options in a much more convinient location.

6/10 – Redelijk

Shigehiro, Tokyo

Positief: Netheid, comfort kamer
too far away to city center
Hotel itself is so nice and I think it's the best hotel in Luanda. But, location is so far away to city center, it took about two hours in morning to central business district. It's too bad for business.
Reactie van Sales Management op 26 jul 2014
Dear Guest, The hotel is located about 18 Km from the city center. Unfortunately, the traffic in Luanda remains a issue to be solved. The complementarity of services that the hotel offers aims to be an escape from the city movement and provide the necessary rest. Thanking your review, we hope to see you again in a near future. Thank you, Hotel Management