Op basis van 299 geverifieerde beoordelingen
3,4 Hygiëne kamer
3,7 Service & personeel
3,3 Comfort kamer
3,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
It was nice and quiet. The bed was really comfortable. The sheets were nice and crisp and they smelled clean.
Opmerking van Hotelbeheer
8 apr. 2024 door Hotel ManagerHotelbeheer
Dear Patricia L,Thank you for your positive review! We're delighted to hear that you enjoyed a peaceful and comfortable stay with us. Providing a restful environment and high-quality amenities is our priority, and we're glad that you found our beds comfortable and our linens clean and crisp. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
The WIFI was weak in my room
The maid noticed that I had left my phone charger in the room and brought it out to my car before I left the property.
Opmerking van Hotelbeheer
8 apr. 2024 door Hotel ManagerHotelbeheer
Dear Karl,Thank you for your feedback. We apologize for the inconvenience regarding the weak WIFI signal in your room. We appreciate your recognition of our maid's proactive assistance with your phone charger. We will address the WIFI issue to ensure a more consistent connection for our guests. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
Staff was friendly and efficient. Room was serviceable and comfortable. The only thing was that the AC/heating unit was very noisy.
Opmerking van Hotelbeheer
3 apr. 2024 door Hotel ManagerHotelbeheer
Dear Ruth,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our staff friendly and efficient, and that you found the room comfortable. We apologize for any inconvenience caused by the noisy AC/heating unit. Your feedback is valuable to us, and we'll make sure to address this issue to ensure a more pleasant stay for our future guests. We hope to welcome you back for another enjoyable stay in the future! Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 18 mrt. 2024
This property was ble to work with me after losing my credit card and job my family members booked for me on expedia.com
Opmerking van Hotelbeheer
18 mrt. 2024 door Hotel ManagerHotelbeheer
Dear Jamie,Thank you for sharing your experience with us. We're glad we could assist you during a challenging time. Providing support and flexibility to our guests is important to us, and we're pleased that we could accommodate your needs. We appreciate your feedback and hope to welcome you back under better circumstances in the future.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 11 mrt. 2024
Loved it
Opmerking van Hotelbeheer
13 mrt. 2024 door Hotel ManagerHotelbeheer
Dear Amber Nicole,We're thrilled to hear that you loved your stay with us! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in making your time with us enjoyable. Thank you for your glowing review, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 2 mrt. 2024
Check-in staff person was friendly and efficient. Room was clean and comfortable. Price was reasonable.
Opmerking van Hotelbeheer
4 mrt. 2024 door Hotel ManagerHotelbeheer
Dear Ruth,Greetings from the Travelodge by Wyndham Forsyth. We're delighted to hear that you had a positive experience with our friendly and efficient check-in staff, as well as finding your room clean, comfortable, and reasonably priced. Your satisfaction is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 28 feb. 2024
It was very old and outdated. The walls were very poorly painted with paint all over the baseboards. The room furniture was dirty and scarred up. The bathroom was nice and clean. Beds were clean and comfortable. The breakfast was very limited with 2 choices of cereal, waffles, toast, milk, and mini-muffins. The office personnel were friendly and helpful.
Opmerking van Hotelbeheer
29 feb. 2024 door Hotel ManagerHotelbeheer
Dear Jim,We appreciate your detailed feedback regarding your recent stay with us. While we're pleased to hear that you found the bathroom clean and the beds comfortable, we're sorry to learn about the issues with the condition of the room, furniture, and limited breakfast options. Your comments will be shared with our team for immediate attention and improvements. We're glad to hear that our office personnel provided friendly and helpful service. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 18 feb. 2024
We were only staying for an overnight. The room was not very clean. It was dusty. The bathroom floor was dirty. We did not feel like taking a shower. The room was very dark and some lights did not work. But the sheets seem clean and so we stayed. It was located next to freeway and the trucks noise kept us up. I would not recommend this hotel.
Opmerking van Hotelbeheer
19 feb. 2024 door Hotel ManagerHotelbeheer
Dear William,We're deeply sorry to hear about the cleanliness issues you encountered during your overnight stay. Providing a clean and comfortable environment is a top priority for us, and we apologize for falling short of your expectations in this regard. Your feedback regarding the lighting and noise from the nearby freeway is also concerning, and we will address these issues promptly. Thank you for bringing these matters to our attention, and we regret any inconvenience caused. We appreciate your honesty, and we hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
door een geverifieerde reiziger uit Newberry
Geplaatst op 17 feb. 2024
Opmerking van Hotelbeheer
19 feb. 2024 door Hotel ManagerHotelbeheer
Dear Sherry,Hearing that you had a great time during your stay with us makes us very happy. Making each and every one of our guests feel at home and at ease is our main priority. This tells us that we've succeeded in reaching our objective and motivates us to keep working hard to provide each and every visitor with a first-rate experience. We hope to have you back soon!Sincerely, Hotel Manager
door een geverifieerde reiziger
Saddened
Geplaatst op 5 jan. 2024 op HotelsWell I didn't get to stay because I didn't have a deposit because they don't tell you until you rent the room.. and a friend of mine rented the room for me.. so it wasted money.
Opmerking van Hotelbeheer
9 jan. 2024 door Hotel ManagerHotelbeheer
Dear Sarah,We sincerely apologize for the inconvenience you experienced regarding the deposit policy. We understand your frustration and will work to improve communication about such requirements. Please contact our management team so we can address this matter and hopefully regain your trust for a future visit.Sincerely, Hotel Manager
