Dear Marinus Joey,We cannot thank you enough for your great feedback.We will pass on your ratings to our lovely team!It is fantastic to learn you had a good time.Wishing you come back soon.Kindest Regards,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Jago, Thank you for taking the time to share your feedback following your stay with us. At Riu we pride ourselves on the highest standards of service and we strive to continuously improve the standard each of our guests receive, therefore we are sorry that we have fallen short on this occasion. We are sorry to hear that the bathroom´s design was not to your liking and for the effect that this had on your experience. Please rest assured, your feedback has been shared with our management team in order to discuss the potential need for change as it is our hope you will consider a future visit and share a better experience. Please receive our warmest regards, Hotel Riu Plaza España Online Reputation Manager

Dear Viviana,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Lorena,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding.Wishing to see you again.Loving wishes, Lorena!Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Alejandro,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.We will be waiting for your next visit, Alejandro.Loving wishes!Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Jonathan Alexander,We cannot thank you enough for your outstanding feedback.We feel privileged, since from all the hotels you chose us and you had a fantastic stay.Thank you very much!Hoping you visit us again, Jonathan.Loving wishes!Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Deborah,We are very grateful for your kind remarks about our hotel.It is always wonderful to read that our guests left it having positive thoughts about their stay.Please visit us again soon, Deborah!Loving wishes!Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado Agustin,Gracias por su reseña, Estamos muy contentos de conocer que disfrutó del maravilloso servicio que brindamos y de la amplia y variada oferta gastronómica que presentamos en nuestras instalaciones.Por otro lado, lamentamos que no se haya sentido cómodo entre nosotros y estudiaremos lo que nos comunica en orden de seguir mejorando cada día.Ojalá vuelva a brindarnos una oportunidad de recibirle en alguna de nuestras instalaciones y, podamos así ofrecerle, el maravilloso servicio y la estancia 100% satisfactorios, que acostumbramos a brindar.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciada Pamela,Gracias por elegirnos, Intentamos hacerlo siempre lo mejor posible con el fin de que nuestros huéspedes vivan una agradable estancia entre nosotros.Por favor, tenga la seguridad de que anotamos sus observaciones y las abordaremos con los departamentos pertinentes.Nos gusta conocer las sensaciones con las que se marchó de su visita y así poder afirmar que nos encantaría que volviera a visitarnos en alguna ocasión.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear mirela,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Diana,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Elsie,Thank you so much for your review!It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado GERARDO AMADO,Todo nuestro equipo trabaja muy duro para que nuestros huéspedes se sientan felices.Para nosotros es muy grato conocer su experiencia en nuestro hotel.Ha sido un placer atenderle en nuestras instalaciones.Siempre le esperamosCordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Rosario,Thank you for taking the time out to leave a review!We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Derek,It is great to know that you enjoyed your stay with us.We hope we see you soon again!All the best, Hotel Riu Plaza EspañaOnline Reputation Manager

Sehr geehrter Hidayet,vielen Dank, dass Sie sich für uns entschieden haben und für Ihr positives Feedback! Unsere Mitarbeiter geben ihr Bestes, damit Sie sich wie in Ihrem zweiten Zuhause fühlen.Deswegen macht es uns glücklich zu lesen, dass Sie eine großartige Erfahrung bei uns gemacht haben, und wir hoffen, Sie bald wieder begrüßen zu dürfen. Mit unseren besten Wünschen verbleiben wir, Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado JUAN,Nos complace confirmar que tuvo una excelente estancia.Es para nosotros muy grato leer sus palabras y observar que cumplimos con lo que esperaba de nuestros servicios. Estaríamos muy felices de volver a recibirle y, ofrecerle, otra maravillosa experiencia.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciado Larry,Gracias por habernos elegido como su destino vacacional,Estamos encantados de que haya compartido su experiencia reciente entre nosotros y felices de saber que disfrutó y que se llevó una tan maravillosa impresión.Por favor, tenga la seguridad de que anotamos sus observaciones y las abordaremos con los departamentos pertinentes.Deseamos que vuelva en cualquier momento, aquí, le estaremos esperando.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Awilda,We feel so lucky to have the guests we have.It is wonderful to read you enjoyed your stay.Thank you very much for staying with us, please accpet our apologies for any discomfort, the mangement will be notified.Wishing to welcome you again.Kindest wishes, Awilda,Hotel Riu Plaza EspañaOnline Reputation Manager

Apreciada JackieGracias por su comentario,Nos complace conocer que disfrutó de las espectaculares vistas desde nuestra terraza.Sin embargo, nos apena que se haya marchado con esas sensaciones en relación a la confortabilidad de nuestras habitaciones.En nuestra página web encontrará la amplia y variada gama de hoteles de los que disponemos y, la información correspondiente a cada uno de ellos. Estamos convencidos de que encontrará el que más se adapte a sus necesidades.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu Plaza EspañaOnline Reputation Manager

Dear Raul,Thank you very much for your feedback.Please note, when the temperatures rise, the hotel will switch to "Summer" mode and will have the A/C mode on. However, the rooms that get the most sun will have more heat, and other rooms might feel cold.We hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Plaza EspañaOnline Reputation Manager

Sehr geehrter Frank,wir danken Ihnen für Ihren Besuch im Hotel Riu Plaza España und dem damit verbundenen Bericht.Ihr Besuch hat uns glücklich gemacht, doch noch mehr freut uns, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren!Wir bedanken uns für Ihren wundervollen Kommentar und das große Lob an unsere Kollegen. Es ist schön zu hören, dass wir alle Ihre Wünsche auch beim Frühstück erfüllen konnten.Wir erhoffen uns, Sie in naher Zukunft wieder bei uns begrüßen und verwöhnen zu dürfen.Mit herzlichen GrüßenHotel Riu Plaza EspañaOnline Reputation Manager

Dear Heather,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Plaza EspañaOnline Reputation Manager