Dear Mr. Kooijmans,Greetings from ME Madrid!Thank you for dedicating to us some minutes of your time to evaluate and leave us your feedback about your recent stay among us.We are delighted to know that your experience through ME Madrid has been wonderful!, and that you leave the city full of great memories and sensations. We are in constant seek of making our guests feel like at home. Hopefully we have achieved it!We would be thrilled to welcome you again in the future. Let's make some more ME memories!Best wishes,Mar SernaME FOR YOU ME Madrid

Dear Roland, First of all I would like to thank you for having taken a few moments of your valuable time to share your comments about the services of our hotel during your experience with us. Questionnaires like yours help us to improve our services and also stimulate us to keep working hard every day. Your feedback means everything for us. Hopefully you will return to ME Madrid and ouf course we will be waiting for you to create more memories. Kind regards, Elena Blasco Assistant Aura Manager

Dear Pieter, Greetings from ME Madrid! Thank you so much for dedicating part of your valuable time on writing us some feedback regarding your experience with us. Comments like yours motivate us to keep working with the greatest positive attitude. We are truly thankful for having guests like you. Looking forward to welcoming you back. Kindest regards, Irati Pérez Aura Hostess | ME Madrid

Beste gast, groeten van ME Madrid! Heel erg bedankt dat je de tijd hebt genomen en je geweldige opmerkingen en feedback met ons hebt gedeeld! We hopen je snel weer te zien bij ME Madrid! Fijne dag verder! Met vriendelijke groeten, ME for YOU Service

Beste Anonymous, groeten vanaf ME Madrid!!! We zouden u willen bedanken voor jouw vriendelijke opmerkingen!! Wij zijn erg blij dat onze service aan al uw verwachtingen heeft voldaan. We hopen om u binnenkort alweer bij ons te zien! Bedankt en hebt een goede dag! Een hartelijke groet,

Dear Anonymous, greetings from ME Madrid! Thanks for taking your time to give our hotel this wonderful score. Have a nice day! Kind regards

Dear Anonymous, greetings from ME Madrid! Thank you very much for taking your time to score our services. Have a nice day! Kind regards

Thank you so much for your nice review! We hope see you soon again with us. Have a nice day!

Thank you so much for your nice score!

Dear Expedia user, Greetings from ME Madrid !!. First of all thank you for taking a few minutes to share your experience with us. We would like to apologize for all the inconvenience caused during your stay like no having fridge in the room. Let me tell you that we take 100.00€ preathorisation to all our guests in case they want to spend on extras. We have passed your feedback to our management in order to take some actions. Kind Regards, ME fo YOU Service

Thank you for your review! We are glad that you enjoyed your stay with us and that your felt comfortable with the provided services. We are looking forward to welcoming you back! Best regards, ME for YOU Service.

Greetings from ME Madrid! At the first time, we would like to thank you for choosing our hotel and for sharing your comments describing your recent stay with us. We are really proud to read that the overall experience with us lived up to your expectations and that you enjoyed the hotel and our privileged location. Your kind comments are very much appreciated and welcomed. The whole team of the hotel work very hard every day to improve and achieve our main goal, which is to meet the full satisfaction of our customers. And we feel very glad to know that you had an unbeatable experience. It would be a pleasure to welcome you back in a near future. Best regards,

Dear Thea, Greetings from ME Madrid! It is a pleasure to know that you had enjoyed your last visit to ME Madrid. Comments like yours will encourage our team to keep working with the same professional ethic and good attitude to complete the cercle of good service. Moreover, we are happy to see that the staff went above and beyond to make your stay more comfortable. We hope we will have the pleasure of greeting you again. Best regards, ME for YOU Service

Querida Sra. Brenda Elizabeth, Saludos desde ME Madrid!Estamos encantados de que haya disfrutado de su estancia con nosotros.Nos llena de alegría saber que las camas de nuestro establecimiento han sido de su completo agrado, proporcionando un descanso de calidad, inspirado en el estilo Mediterráneo. Es gratificante también que destaque la atención de nuestro personal, quienes están siempre dispuestos a ofrecer una experiencia que trasciende el simple alojamiento, y que se enmarca en la vibrante cultura europea contemporánea. ME es definitivamente el lugar para ser visto, y nos complace que haya vivido la aspiración y la energía que nos caracteriza.Esperamos poder darle la bienvenida de nuevo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Matthew,Greetings from ME Madrid!Thank you for sharing your feedback.We're delighted to hear that you enjoyed the unbeatable location of our hotel, right in the cultural heart of Madrid, surrounded by the city's finest bars and restaurants. We regret to hear that the room size and configuration did not meet your expectations. Our hotel is indeed set in a historic 19th-century building, which has been thoughtfully designed to blend modern comfort with classic charm while offering a variety of room sizes, as reflected in our detailed descriptions. We appreciate your feedback on our room cleanliness and service, and we continuously strive to provide an aspirational experience that transcends accommodation, ensuring each guest feels the vibrant energy and style of our urbanite haven.We hope to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Querida Sra. Amarilis, Saludos desde ME Madrid Reina Victoria! Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Nos complace saber que disfrutó de las incomparables vistas de la Plaza Santa Ana y la conveniencia de nuestra ubicación, rodeados de una selección exquisita de restaurantes y puntos de interés cultural, que reflejan nuestra pasión por la cultura contemporánea europea. Valoramos que haya apreciado la limpieza de nuestras instalaciones y la calidad de nuestro servicio, aspectos que nos esforzamos por mantener para garantizar experiencias aspiracionales a nuestros visitantes. Nos enorgullecemos de ofrecer un ambiente que trasciende el simple alojamiento, sumergiendo a nuestros huéspedes en el estilo de vida mediterráneo y urbano más elegante.Esperamos tener la oportunidad de servirle de nuevo en el futuro. Reciba nuestros saludos más cordiales,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Jaime, ¡Saludos desde ME Madrid Reina Victoria! Gracias por sus amables palabras y su excelente valoración.Agradecemos profundamente sus amables palabras y nos complace saber que su estancia fue una experiencia impecable. Su mención de la limpieza y elegancia de nuestras instalaciones refleja nuestro compromiso con la excelencia y la inspiración en el estilo contemporáneo europeo. El equipo se siente halagado por su reconocimiento a su amabilidad y dedicación, elementos clave en la aspiración de crear experiencias memorables más allá del alojamiento.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Alba,Greetings from ME Madrid!Thanks for this kind review.We are thrilled to hear that you had such a nice stay with us, that our prime location in Madrid served as the perfect setting for your adventure in the cultural heart of the city, and that our team's dedication to service contributed to a memorable stay. Your positive appreciation of our customer service is greatly appreciated, as we strive to exceed expectations and provide aspirational experiences for our stylish guests. The cleanliness and condition of our hotel are aspects we take great pride in, ensuring that every corner reflects the contemporary European culture that inspires us.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Daniel,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Jane,Greetings from ME Madrid!Thanks for this kind review.We're delighted to hear that our hotel's prime location provided you with an enjoyable experience, immersed in the vibrant atmosphere of the surrounding cafes. It is our pleasure to offer a stay that not only meets expectations but also encompasses the aspirational lifestyle of a stylish urbanite traveler, inspired by contemporary European culture. Should your travels bring you back, we invite you to indulge in the innovative Mediterranean cuisine at our Ana la Santa Restaurant, and to take in the cityscape from our Radio Rooftop Bar, adding another layer to your experience that transcends accommodation.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Russell,Greetings from ME Madrid!Thanks for this kind review.Your appreciation for our friendly, helpful staff is a testament to the dedication we have in creating an aspirational experience for our guests. It's delightful to hear that our prime location contributed to an enjoyable and convenient exploration of the cultural treasures Madrid has to offer, all within a short walk from our doorstep. Moreover, the vibrant atmosphere of Plaza de Santa Ana, enriched by its outdoor cafes, reflects the stylish urbanite travel experience we strive to provide. We are honored to have met your expectations in terms of room cleanliness, hotel condition, service, and room amenities, aligning with our vision to transcend traditional accommodation and immerse our guests in contemporary European culture.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Querido Sr. Marcelo, ¡Saludos desde ME Madrid! Ante todo, agradecemos que comparta sus impresiones.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su comentario y esperamos verle pronto de regreso. Un saludo muy cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Jaime,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted to hear that you appreciated our prime location, nestled amidst the cultural heart of Madrid, surrounded by an array of exquisite dining options and iconic attractions. It is wonderful to know that our team's service met your expectations, delivering the aspirational experience we strive for. We regret to hear that certain aspects of our hotel did not fully meet your expectations. Please rest assured that we continually aim to create a tranquil environment for our guests, despite the vibrant energy that surrounds us. We apologize if the room's amenities did not align with your preferences and appreciate your feedback as we constantly seek to improve our guest experience.We would love to welcome you back on many more occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Montalvo,Greetings from ME Madrid!Many thanks for this high rating.We are thrilled to hear that our hotel's central location served as a perfect base for your Madrid adventures, allowing you to immerse in the city's vibrant culture and easily access iconic destinations. It brings us great joy to know that the rooftop terrace provided you with an aspirational space to enjoy the panoramic views and that our first-floor restaurant, Ana la Santa, delighted you with some of the finest Ibericos in the city, reflecting our dedication to inspired Mediterranean flair. Our team takes pride in offering warm and accommodating service, and your recognition of their efforts is genuinely appreciated.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Luis, Greetings from ME Madrid!Our sincerest thanks for this positive review of your stay at our hotel.We're thrilled to hear that our vibrant atmosphere and top-notch facilities exceeded your expectations. It's wonderful to know that our prime location served as the perfect backdrop for your visit, surrounded by the cultural richness and lively spirit of the city. Your appreciation for our dedicated service and the avant-garde amenities in our rooms truly reflects the aspirational experiences we aim to provide for every stylish urbanite traveler. Inspired by contemporary European culture and infused with a Mediterranean flair, our hotel strives to be more than just a place to stay, but a place to be seen and to create lasting memories.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Javier,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff made such a positive impact on your stay, particularly Patricia, whose attentiveness exemplifies our dedication to providing exceptional service. It's also gratifying to know that our efforts for immaculate cleanliness and overall hotel condition have not gone unnoticed. These are indeed reflective of the aspirational experiences we strive to offer, rooted in the contemporary European culture that inspires us. Our team is committed to creating an ambiance where stylish urbanite travels meet the vibrant Mediterranean spirit, ensuring ME is the place to be seen.We all hope to welcome you back in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Beste Mevrouw,Groeten uit de ME Madrid!Wat fijn dat u de tijd heeft genomen om ons te beoordelen.Nos complace saber que encontró bello nuestro establecimiento y que su estancia fue en general positiva. Nos enorgullece ser un punto de referencia en la vibrante vida cultural y nocturna de Madrid, ofreciendo una experiencia que va más allá del alojamiento. Lamentamos el inconveniente relacionado con el depósito. Quiero asegurarle que nuestro equipo se encuentra revisando su caso con la atención y la diligencia que requiere, y nos pondremos en contacto con usted a la mayor brevedad para resolver esta situación satisfactoriamente.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Cordiales saludos.María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Maria,Greetings from ME Madrid!Many thanks for this high rating.We are thrilled to hear that our spacious rooms with their avant-garde design and great showers met your expectations. It's wonderful to know our location served you well in exploring the vibrant heart of Madrid, with the Grand Via and Plaza Mayor just a stroll away. Our team takes great pride in offering friendly and helpful service, so your kind words are greatly appreciated. We're also glad to hear that our parking facilities added convenience to your stay, ensuring a seamless urbanite travel experience. While our hotel is a bustling hub of culture and style, we always strive to provide an oasis of comfort for our guests.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Jason,Greetings from ME Madrid!Thank you for sharing your feedback.We are thrilled to hear that our prime location in the heart of Madrid provided you with the convenience to explore the city's vibrant scene with ease. It is also a delight to know that the tranquility of your room contributed positively to your stay, ensuring a peaceful retreat amidst the city's buzz. While we celebrate each aspect that made your stay enjoyable, we note your comment regarding the absence of a coffee maker. Our hotel strives to offer an experience that transcends mere accommodation, blending the latest trends with Mediterranean elegance. To that end, we provide a range of amenities including a Maxibar and coffee maker in selected room categories, aiming to cater to the tastes of the stylish urbanite traveler. We appreciate your feedback and continuously aspire to create an aspirational experience for all our guests.We hope that we may be able to see you on a future occasion. My best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Nunez, ¡Saludos desde ME Madrid Reina Victoria! En primer lugar, queremos transmitirle nuestro agradecimiento por sus amables palabras y su inmejorable valoración.Le agradecemos enormemente sus amables palabras sobre su experiencia en nuestro hotel. Nos complace saber que ha valorado la limpieza de la habitación, el estado de nuestras instalaciones y la calidad del servicio que ofrecemos. Es gratificante escuchar que nuestras comodidades de habitación han cumplido con sus expectativas, reflejando nuestro compromiso con el estilo inspirado en la cultura europea contemporánea y la aspiración a ofrecer experiencias que trascienden el alojamiento.Reciba un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Viviana,Greetings from ME Madrid!Many thanks for this high rating.We are delighted to hear about your positive encounters with our dedicated team and appreciate your recognition of our prime location, perfect for the stylish urbanite traveler seeking to immerse in the city's vibrant culture. It is enriching to know that our commitment to providing an aspirational experience has resonated with you. Should your travels bring you back, our team will be here to ensure another memorable stay, infused with the essence of contemporary European culture.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Timothy, Greetings from ME Madrid!Our sincerest thanks for this positive review of your stay at our hotel.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Caro Sr. Carlos, Cumprimentos do ME Madrid Reina Victoria. O nosso obrigado pela sua preferência e avaliação.Ficamos contentes que tenha encontrado nossa localização ideal para desfrutar do melhor que Madrid tem a oferecer, e que nosso café da manhã tenha sido do seu agrado, oferecendo uma variedade de opções deliciosas. É uma satisfação saber que o ambiente do nosso Radio Rooftop Bar contribuiu para tornar sua estadia ainda mais memorável. Agradecemos também os elogios ao nosso concierge e às amenidades do quarto, que são pensadas cuidadosamente para proporcionar conforto e bem-estar durante sua hospedagem.Desejamos-lhe felicidades, aguardando com expectativa o seu regresso. Cumprimentos,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Guest,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.We're delighted to hear that you found our service to be lovely and that you had a great overall experience. Our team strives to provide exceptional service and create a comfortable atmosphere for all our guests. We apologize for the inconvenience of having only one outlet in your room. We understand the importance of having multiple charging points and will take your feedback into consideration to improve our guest experience.We look forward to seeing you again on a future occasion.Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Stephen,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.We're thrilled to hear that you consistently enjoy the attentiveness and professionalism of our front desk and concierge teams. It's wonderful that our breakfast buffet's variety and service have met your expectations, and that our prime location facilitates easy access to Atocha, museums, and local hotspots. Regarding the noise from Plaza Sta Anna, we recognize that being in the vibrant heart of the city can come with a lively atmosphere, which is why we offer soundproof rooms and earplugs upon request to ensure a restful night's sleep. We also have quieter interior rooms available that do not face the patio of our popular RADIO Bar.We hope to welcome you back in the future for an improved stay.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Stephen,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.We're delighted to hear that you always choose our hotel for its convenience and friendly atmosphere. Your commendation on the room cleanliness and our team's service is greatly appreciated, and it's wonderful to know that these aspects contributed to a pleasant stay. We understand that the vibrancy of the Plaza can lead to noise, which is why we offer soundproof rooms and earplugs to ensure our guests' comfort. For future visits, you may prefer one of our quieter interior rooms, especially on the 5th or 6th floor.We look forward to welcoming you back.Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Ms Melissa,Greetings from ME Madrid!Thanks for this kind review.We're thrilled to hear that our hotel's location met your expectations and provided the perfect backdrop for your stay. It is indeed our pride to be nestled in the heart of Madrid, enveloped by the city's vibrant culture and renowned destinations. Our team is delighted that the condition of our hotel and the service provided by our staff were highlights of your visit. The amenities in our rooms are thoughtfully curated to offer an aspirational experience, inspired by contemporary European culture and the Mediterranean style. It’s wonderful to know that these elements contributed positively to your time at our hotel.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Rodriguez, ¡Saludos desde ME Madrid! Permítanos darle las gracias a través de estas líneas por haberse alojado con nosotros.Nos complace saber que la limpieza de la habitación cumplió con sus expectativas al 100%, y que la condición del hotel fue de su agrado en un 80%. Sentimos mucho que el servicio no haya estado a la altura de lo que esperaba y lamentamos cualquier inconveniente causado por el retraso al asignar su habitación. Quisiera asegurarle que nuestra prioridad es ofrecer un servicio de excelencia y que situaciones como la que experimentó no son habituales en nuestro establecimiento.Esperamos volver a hospedarle en otra ocasión. Le deseamos unas felices fiestas y un próspero año nuevo.Cordialmente,Maria Fdez. Valderrama, Voice of Customer Coordinator