Estimado Sr. Juan Carlos,Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Nos alegra saber que nuestro equipo de recepción pudo asistirlo eficazmente con el inconveniente de su reserva y que, pese a la alta ocupación, logramos ofrecerle una habitación de su agrado. Valoramos su reconocimiento hacia la limpieza de nuestras instalaciones y la condición general del hotel, así como la alta calificación otorgada a nuestro servicio, reflejo de nuestra cultura de servicio enfocada en el bienestar de nuestros huéspedes. Lamentamos si hubo algún aspecto de su estancia que no cumplió con sus expectativas y le aseguramos que nos esforzamos diariamente para mejorar la experiencia en la habitación y nuestras propuestas gastronómicas.Reciba nuestros cordiales saludos,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Maisie,Thank you for your review.We are truly disheartened to hear about your room experience not meeting your expectations. While some areas of our hotel reflect a classic charm and may feel reminiscent of a previous era, we are committed to providing a comfortable and pleasant environment for all our guests. We acknowledge your concerns about the room amenities and want to assure you that we are continuously working on enhancing our accommodations. Our team takes pride in our service culture, and we regret that we were unable to resolve your concerns during your stay.We hope to have the opportunity of welcoming you for a more memorable stay in future.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimada Erika,Muchísimas gracias por su reseña acerca de su experiencia en Meliá Barajas.Gracias por compartir su opinión sobre su estancia en nuestro hotel. Nos complace enormemente saber que encontró nuestras instalaciones excelentes y que la limpieza de la habitación, la condición del hotel, el servicio y los amenidades de la habitación estuvieron a la altura de sus expectativas. Nos esforzamos diariamente para ofrecer una experiencia de habitación inigualable y un servicio cultural centrado en el bienestar de nuestros huéspedes. Es un honor recibir comentarios como el suyo que reconocen la dedicación y el esfuerzo de nuestro equipo.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Miguel,It was a pleasure to receive this kind review of your time with us.We are delighted to hear that our lobby and restaurant met your expectations, providing a welcoming atmosphere for your visit. Our team is trained to offer the highest standards of service culture, ensuring a memorable room experience. It's also wonderful to know that the cleanliness of our accommodations and the condition of our hotel contributed positively to your stay. We strive to provide exceptional gastronomic experiences, and we're glad that this was reflected during your time with us.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Juan,Le agradecemos que nos dejara sus impresiones tras su paso por Meliá Barajas.Nos alegra saber que su estancia ha sido agradable y agradecemos sus comentarios positivos sobre la limpieza y el servicio. Lamentamos que la ducha no haya cumplido con sus expectativas de tamaño. Nos esforzamos constantemente por ofrecer una experiencia de habitación óptima y sus observaciones son valiosas para nosotros. Reciba un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Ubaldo,Estamos muy felices sabiendo que ha tenido una experiencia perfecta en nuestro Meliá Barajas.Nos complace enormemente saber que ha disfrutado de la limpieza de su habitación y de la condición del hotel, así como de la atención de nuestro equipo y las comodidades de la habitación. Nos esforzamos por ofrecer una cultura de servicio excepcional y una experiencia de habitación que cumpla con las expectativas de nuestros huéspedes. Además, nos alegra que haya podido apreciar las experiencias gastronómicas de nuestro Restaurante Trasluz.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Samir,We'd like to thank you for taking the time to review your experience.We are delighted to hear that the proximity to the airport and our diverse dining options enhanced your stay. It is wonderful to know that our staff's dedication to service culture contributed to a positive room experience. We appreciate your recognition of the cleanliness of our rooms and the overall condition of our hotel. However, we understand your comments regarding the shuttle service during peak times. While we strive to provide frequent transfers, we are sometimes limited by seating capacity. Rest assured, we continuously seek to optimize this service to ensure a seamless journey for all our guests.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Shelly,Thank you very much for this positive review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back for another excellent experience with us. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Gretchen,Thank you for this kind feedback concerning your visit.We are delighted to hear that our proximity to the airport contributed positively to your journey and that you found our service culture to meet your expectations. It is also wonderful to know that the room amenities provided a comfortable stay. We regret to note your concerns regarding room cleanliness and would like to assure you that we have a dedicated team committed to maintaining our rooms to a high standard, reflecting our commitment to providing a superior room experience. Our hotel's condition receiving a perfect score is a testament to the continuous effort we make to ensure our facilities are up to par for all our valued guests.We look forward to the pleasure of seeing you again in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Oscar,Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Nos complace saber que ha disfrutado de nuestras instalaciones y que el servicio brindado ha sido excelente. Es un placer confirmar que nuestra ubicación facilita un acceso rápido y sencillo a los puntos de interés en Madrid, y nos alegra que esto haya contribuido positivamente a su estancia.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Jorge,Gracias por tomarse un tiempo para valorar su visita en el Meliá Barajas. Su opinión es muy importante para nosotros.Nos complace saber que valora positivamente nuestra ubicación estratégica para los viajeros del aeropuerto y que el servicio ofrecido por nuestro equipo haya cumplido con sus expectativas al 100%. Nos esforzamos continuamente en ofrecer experiencias gastronómicas de calidad en nuestro Restaurante Trasluz y nos alegra que haya disfrutado de nuestras instalaciones. Lamentamos si algún aspecto de su habitación no fue completamente de su agrado. Nos gustaría asegurarle que nuestro compromiso con la comodidad y satisfacción del huésped nos impulsa a considerar todas las opiniones para mejorar constantemente.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Gentile Sig.ra Luna,La ringraziamo per aver recensito la nostra struttura.Siamo lieti di apprendere che la pulizia delle nostre camere abbia soddisfatto le sue aspettative al 100%. La condizione del nostro hotel è il risultato di un impegno costante per offrire un ambiente accogliente e piacevole ai nostri ospiti. Siamo orgogliosi che il servizio fornito dal nostro team abbia rispecchiato la nostra cultura di servizio orientata alla cura del cliente. Inoltre, è un piacere sapere che le dotazioni della camera abbiano contribuito a rendere la sua esperienza in camera eccezionale.Speriamo di avere presto il piacere di ospitarla di nuovo. Nel frattempo, le porgiamo i nostri cordiali saluti.María Fdez. de ValderramaVoice of Customer Coordinator

Estimada Sra. Indira,Ha sido un placer recibir su última visita.Nos complace enormemente saber que nuestra ubicación cercana al aeropuerto y la disponibilidad de nuestro restaurante hayan sido de su agrado, ofreciendo ventajas significativas para nuestros huéspedes. Nuestro compromiso con la cultura de servicio nos impulsa a proporcionar una experiencia en la habitación y experiencias gastronómicas excepcionales, y sus amables palabras son un reflejo del esfuerzo que nuestro equipo pone en cada detalle.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Jesus,It was a pleasure to receive this kind review of your time with us.It is wonderful to hear that enjoyed your time with us.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Estimada Maria Elena,Muchísimas gracias por su reseña acerca de su experiencia en Meliá Barajas.Nos complace enormemente saber que ha valorado positivamente nuestro servicio de shuttle gratuito desde y hacia el aeropuerto, un aspecto de nuestra cultura de servicio en el que nos esforzamos por ofrecer comodidad y eficiencia a nuestros huéspedes. También nos alegra que la limpieza de su habitación haya cumplido con sus expectativas, ya que la experiencia en la habitación es fundamental para un descanso placentero y una estancia agradable. Lamentamos que la condición del hotel no haya cumplido totalmente con sus expectativas; siempre estamos en proceso de mejora continua para asegurar que nuestras instalaciones y mobiliario reflejen la calidad y el confort que nuestros huéspedes merecen.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Dawn,Thank you to share your feedback with us.We are delighted to hear that our dedicated staff made a positive impact on your stay and that you appreciated the convenience of our shuttle service. It's wonderful to know that the beauty and upkeep of our property met your expectations, and we are proud to provide a seamless room experience with high standards of cleanliness and amenities. Our team is committed to delivering a service culture that ensures every guest feels well taken care of.We look forward to welcoming you back on a future visit.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Paul,We'd like to thank you for taking the time to review your experience.We're truly sorry to hear that your dining experience did not meet your expectations. Our Trasluz Restaurant is usually celebrated for offering a delightful taste of local cuisine, and we regret that we missed the mark during your visit. Rest assured that we are dedicated to providing exceptional gastronomic experiences and your feedback is valuable to us.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Jonathan,Thank you for taking the time to review your visit.We're delighted to hear that you found our room cleanliness to be impeccable and appreciated the service provided by our team. Our commitment to service culture is reflected in the effort to maintain high standards of cleanliness and guest satisfaction. However, we regret to hear about your experience with the pool. Please be assured that our outdoor pool is a highlight for many guests, particularly during the summer period, and it is maintained with utmost care. We apologize for any inconvenience this may have caused during your stay and we will certainly look into your comments to ensure our facilities are always at their best. Additionally, we acknowledge your comments regarding certain aspects of the hotel's condition and room amenities. While we strive to provide a comfortable room experience for all our guests, we continuously look for ways to enhance our facilities and appreciate your insights.We hope you will come and stay with us again. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Señor,Estamos muy orgullosos de poder leer que tuvo una óptima experiencia con nosotros.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Georges,Thank you for taking the time to share your opinion with us.We're thrilled to hear that you appreciated our convenient location and the amenities we offer. Our team takes great pride in fostering a service culture that ensures each guest has an exceptional room experience. It's wonderful to know that our commitment to cleanliness and service made a positive impact on your visit. We are continuously striving to enhance our facilities and guest experiences, including our gastronomic offerings at Trasluz Restaurant, to enrich your stay even further.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Susan,Thank you for sharing your review.We're delighted you found our lobby to have a beautiful and modern design, reflecting our commitment to providing an inviting first impression. While our rooms have a more classic style, they serve as a tranquil retreat complemented by rich colors and luxurious fabrics. We understand that you may have found some aspects of the room not to your preference, and we continuously strive to enhance our room experience for all our guests. Rest assured, we offer an array of gastronomic experiences at our Trasluz Restaurant and GAIA Pool Bar, which are designed to delight your palate without having to step outside the hotel.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Ryan,It was a pleasure to receive this kind review of your time with us.We are glad we were able to meet all your requirements for a perfect stay.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Corinne,Thank you for sharing your feedback.We are delighted to hear that your overall experience was positive. We regret to hear that you missed the presence of a daytime porter; please rest assured that we are committed to providing a complete service culture that meets the needs of our guests. Our dedicated team strives to ensure every aspect of your room experience is comfortable and we are always looking for ways to enhance our guest services.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Nataly,Thank you for positively reviewing your visit.It is wonderful to hear that enjoyed your time with us.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Yamil,Thank you for taking the time to share your opinion with us.We're delighted to hear that our service met your expectations and that the cleanliness and amenities of our rooms provided a 100% satisfactory experience. It is our pleasure to maintain a high standard of service culture, ensuring that every guest enjoys a comfortable and memorable room experience.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Jeannette,Thank you for taking the time to review your stay with us.We're delighted to hear that you found our Trasluz Restaurant to your liking, offering a taste of the best local gastronomic experiences without the need to venture out. However, we regret to hear that the bed comfort did not meet your expectations. While some guests prefer a firmer sleeping surface, we understand that this is not ideal for everyone, and we strive to ensure a restful room experience for all our visitors. Please rest assured that we are attentive to all comments and are committed to providing a service culture that focuses on the wellbeing of our guests.We very much look forward to welcoming you again. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Diane,Many thanks for this high rating.We're delighted to hear that you found our shuttle service frequent and reliable, ensuring a smooth connection between our hotel and the Adolfo Suárez Madrid-Barajas Airport. It's also gratifying to know that you experienced comfort and cleanliness in our rooms, which is a testament to our dedication to providing a superior room experience. We hope you had the opportunity to enjoy our gastronomic experiences at Trasluz Restaurant or the refreshing options at GAIA Pool Bar during your stay.However, I notice your ratings suggest there might have been aspects of our service or hotel condition that fell short of your expectations. While you haven't specified these in your review, I want to assure you that we are committed to a service culture of constant improvement and guest satisfaction. Our team is always on hand to address any concerns and ensure that every guest's stay is memorable for all the right reasons.We look forward to the pleasure of seeing you again in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Jorge Antonio,Muchas gracias por su magnífica valoración tras su paso por nuestro Meliá Barajas.Nos complace saber que todo fue de su agrado. Es un placer para nosotros ofrecer un servicio de calidad y una experiencia de habitación confortable, así como opciones gastronómicas de primer nivel. Esperamos que haya disfrutado de nuestras instalaciones y servicios, como los traslados al aeropuerto y nuestra piscina al aire libre.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Gamez,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear that our staff's dedication to service culture contributed to a positive room experience during your stay. Furthermore, it's rewarding to know that the cleanliness of our hotel met your expectations, reflecting our team's commitment to providing a pristine environment for our guests. Your recognition of the service provided is greatly appreciated and underlines our efforts to offer memorable gastronomic experiences to all who dine with us.We look forward to seeing you again.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Adnan,Thank you for taking the time to share your feedback.We're delighted to hear that our restaurant's gastronomic experiences met your expectations and that our team's service culture contributed positively to your stay. It's great to know that the cleanliness of your room was up to standard. We take note of your observations regarding the hotel's condition and room amenities. Our commitment to providing an exceptional room experience is unwavering, and we continuously strive to enhance our facilities to ensure guest satisfaction.We look forward to welcoming you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Luz,Many thanks for this high rating.We're thrilled to hear that you found our shuttle service convenient for your travels. It is indeed our aim to provide a seamless connection between the hotel and Adolfo Suárez Madrid-Barajas Airport. We also take great pride in maintaining the cleanliness of our rooms and are delighted that this met your expectations. Your positive ratings for our hotel condition and service are much appreciated, as our team strives to ensure a pleasant stay for every guest.We hope that you will return on another occasion. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Joseph,Thank you for such a positive review of your stay.We're delighted to hear you enjoyed the proximity to the airport and found our staff friendly and helpful. Your satisfaction with the cleanliness and comfort of our rooms is also wonderful to note, as we take great pride in our high standards of service and hospitality.We appreciate your positive feedback and are thrilled that you had a pleasant stay during your travels.We look forward to welcoming you back for another memorable experience.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Del Rosario, Thank you for taking the time to review your stay.We're thrilled to hear that you found our hotel to be an excellent choice, and we appreciate your 100% rating on our hotel condition. Our team is dedicated to providing a comfortable and enjoyable stay for all our guests.We all look forward to welcoming you back in the future.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Sara, Thank you for giving us an excellent review.We're thrilled to hear that you found our room cleanliness, hotel condition, service, and amenities to be of high standard. We take pride in offering a clean and comfortable environment, backed by attentive service. It's great to know our efforts resonated with you. We are concerned, however, about the issue you faced with the air conditioning. While our rooms do feature individual air conditioning controls, we recognize that the system may not have met your expectations. We appreciate this feedback as it helps us focus on areas of improvement to enhance our guest experience.We hope that you will return in the future. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Dominic,Thank you for such a positive review of your stay.We are thrilled to hear that our airport pickup and drop-off services met your expectations and that the convenient location provided you easy access to both the airport and central Madrid. It's wonderful to know that our breakfast service stood out as one of the best you've experienced. We take pride in our hotel's cleanliness and are glad to see it reflected in your 100% satisfaction rating. Additionally, we're pleased that our overall service and room amenities made a positive impact during your stay.We look forward to welcoming you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Diane,Many thanks for this high rating.We are delighted to hear that you enjoyed the luxurious touch of the big bathtub and the convenience of the towel warmer in your room. It's wonderful to know that the room's beauty and cleanliness met your expectations and that our service and room amenities provided you with a comfortable stay. Our team takes great pride in maintaining the high standards of our accommodations and services, and your recognition is truly appreciated.We look forward to welcoming you back.Best wishes,María Fdez. de Valderrama, Voice of Customer Coordinator