The 'Rooms from 45 pounds' sign grates a bit when you are paying more than three times that much. My room was clean, but very hot. The staff said that they could not do anything about it because the heating was centrally controlled but offered me a fan! I had the interesting experience of sleeping in Manchester in December and needing to have the window wide open! In the morning, I found that the shower did not work so used the bath instead. I've seen other reviews saying that the staff are unfriendly - that was NOT my experience: I find them professional and friendly, but as with the two instances above, not a lot they could do about the problems. In short, if you can find an alternative, go for that.