Awful rooms, great staff
Geplaatst op 28 nov. 2019 op Hotels
Positive: Staff is very friendly, pro-active and helpful, even for Myanmar standards. Breakfast is pretty good with the usual rice, noodles, fried vegetables, soup, rubber bread, eggs, bananas. Rooms have mosquito meshing.
Negative: The rooms are awful. They are dated and in desperate need for a make-over (when did they last paint?!), especially the bath rooms. Cleaning is very superficial. I was careful what to touch and pretty engrossed. Rooms are so small, I can't see how 2 people would fit into the double room. Location is far away from bus terminal (ab 30 min taxi) but close to jetty. The hotel is on the dodgy end of town. Lots of beer restaurants (full of men and rather disgusting), street food options are unpleasant and nowhere near the (cleanliness and taste) standard of the rest of the country.
Opmerking van Hotelbeheer
3 dec. 2019 door Ye HtutHotelbeheer
Dear Guest,
Mingalabar!
Thanks you so much for your staying here and sharing your experiences to other travelers.I am so pleased to hear that our staffs made your enjoyable stay here.I will directly address to them and It would be encouragement them to continuously strive their services to our guest.I would like to mention our sincerely apologies that our room cleanliness and some facilities did not meet with your exceptions.I will be share your comments to our concern team.Thanks you so much for your precious time to review on us.If you give us a chance we will do our best.Have a nice day.
Yours Sincerely,
Naing Ye Htut(Mr.)
Front Office Supervisor