Interieur

Beoordelingen van Hotel Avenida

5 out of 5
Hotel Avenida
Av Julius Nyerere, 627, Maputo

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 51 van 114 beoordelingen" "
Gastenscore: 8 - Goed. 47 van 114 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 114 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 114 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 114 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

10/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Mike, Nederland

Positief: Netheid
Negatief: Personeel en service
Veels te duur
Verwacht geen mooie uitzichten en topservice, terwijl de tarieven wel zeer hoog zijn. Zwembad is vies en her en der beschadigd. Alle gezelligheid hebben ze uit het hotel weten te weren. Vooral de kamers zijn grauw en grijs; verder schoon en functioneel. Eten in het restaurant was niet geweldig. Voor dit geld mag je echt wat betere service en kwailiteit verwachten. Personeel is zeer gevarieerd in klantgerichtheid; en dat is niet prettig.

6/10 – Redelijk

Petra

Negatief: Personeel en service
Excellent location. Great Staff on roof top. Lobby staff especially the door openers were extremely glum. I felt unwelcome when entering the hotel. Maybe automatic doors could be a solution.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magnífico hotel en Maputo
Magnífico hotel en centro de Maputo cerca de lugares de interes, excelentes instalaciones y personal muy atento y amable
18 nachten verbleven in december 2023
Reactie van Jorge Miguel Teixeira - GM op 22 dec 2023
Muchas Gracias pela magnifica review! Felices Fiestas!

10/10 – Uitstekend

Allistaire

1 nacht verbleven in december 2023
Reactie van Jorge Miguel Teixeira- GM op 11 dec 2023
Dear Guest,Thank you very much for your stay at Hotel Avenida. Our team is happy as you enjoyed our service.Season Greetings!Kind Regards,

10/10 – Uitstekend

Ildefonso

2 nachten verbleven in november 2023
Reactie van Jorge Miguel Teixeira- GM op 18 nov 2023
Caro Idelfonso,Muito obrigado por ter escolhido o Hotel Avenida Maputo. Foi um prazer tê-los connosco.Até breve,Atenciosamente,Jorge Miguel Teixeira - GM

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Jorge Miguel Teixeira - GM op 17 nov 2023
Dear Guest,Thank you very much for your review.Was a pleasure to have you as a Guest at Hotel Avenida Maputo.Kind Regards,Jorge Miguel Teixeira - GM

10/10 – Uitstekend

Kadir

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Équipe magnifique
1 nacht verbleven in november 2023
Reactie van Jorge Miguel Teixeira - GM op 13 nov 2023
Merci Kadir!Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Cordialement,Jorge Miguel Teixeira - GM

10/10 – Uitstekend

Lena

1 nacht verbleven in september 2023
Reactie van Jorge Miguel Teixeira - GM op 31 okt 2023
Thank You Very Much Dear Lena!

10/10 – Uitstekend

Cesar

6 nachten verbleven in augustus 2023
Reactie van Jorge Miguel Teixeira - GM op 31 okt 2023
Thank You Very Much Dear Cesar!

10/10 – Uitstekend

Oscar

6 nachten verbleven in juli 2023

10/10 – Uitstekend

Dominic

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Carmen on the front desk was great. Handled us very well. Nice food in the restaurant. Too short a stay. Next time.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Anthia

2 nachten verbleven in mei 2023

8/10 – Goed

Salomao

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It excellent stay.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Benediction

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Viktor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Douglas

13 nachten verbleven in mei 2022

10/10 – Uitstekend

Larissa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2022
Reactie van Jorge Miguel Teixeira op 11 apr 2022
Dear Larissa, Thank you very much for your review. It is wonderful for us and we couln´d be happier. Enjoy your Day!

8/10 – Goed

Laurence

Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in november 2021

10/10 – Uitstekend

Fatim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great stay
3 nachten verbleven in december 2021
Reactie van Jorge Miguel Teixeira, GM op 10 dec 2021
Dear Fatim, Thank you very much for your review. Was a pleasure to have you as a guest. Season Greetings, Jorge Miguel Teixeira

10/10 – Uitstekend

AMANDA

Positief: Personeel en service
1 nacht verbleven in november 2021
Reactie van Jorge Miguel Teixeira, GM op 30 nov 2021
Dear Amanda, What a wonderful review, we truly appreciate your kindness with our staff. I am very happy to see that our staff and service met your needs and expectations. We had put in place all measures against Covid19 to present our guests with a safe stay including vaccinating all our staff. We look forward to welcoming you back to the hotel Avenida in the near future at Maputo. Keep Safe! Kind Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clearly this property is a step above all others. From the guest service to the restaurant staff to the doorman. Everyone was very professional and courteous and polite. The front staff assisted in locating a covid19 test center which relieved me of all concerns. I truly enjoyed my stay and no doubt when in Maputo again thia is clearly my favorite place to stay.
1 nacht verbleven in mei 2021
Reactie van Jorge Miguel Teixeira, GM op 11 jun 2021
Dear Guest, Thank you very much for your detailed review. It is a big pleasure for all the team to know that we accomplish our mission of make you feel safe and happy. Keep Safe. Kind Regards, Hotel AVENIDA Maputo | TD Hotels

10/10 – Uitstekend

ana rita

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2021
Reactie van Jorge Miguel Teixeira, GM op 11 jun 2021
Cara Ana Rita, Muito obrigado pela sua avaliação do Hotel Avenida. Esperamos voltar a recebe-la em breve. Votos de Saúde. Atenciosamente, Hotel AVENIDA Maputo | TD Hotels

10/10 – Uitstekend

Phumlani

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient location and very good service.
3 nachten verbleven in november 2020
Reactie van Tovela op 9 nov 2020
Dears, Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Avenida is committed to complying with international hygiene and safety standards, to mitigate COVID19, in guests and staff. Thank you and look forward to seeing you soon. Kind Regards

8/10 – Goed

Javed

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent property with risky service..
A nice hotel. Clean room and it is in excellent location. Rooms were clean. Breakfast was excellent. However service seems a bit in disarray and managers performance need to be checked. We had several people in out team and booked separately. It seems to treat us each differently. I also confirmed (by direct email) airport pickup as I was arriving late. To my horror there were no pickup! I thought this is exception. But another member had the same horror next night!
3 nachten verbleven in februari 2020

8/10 – Goed

Leidimar

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
As expected for a 5-star hotel - not outstanding.
The hotel is as expected for a 5-star in that region - not outstanding. The restaurant is good, but a bit overpriced when compared to same level restaurants in the neighbourhood. The pool, gyn and rooftop amenities are good, but the pool is much smaller than I have expected. The service was good, very friendly staff always ready to help out - they have fixed the safer in my room and I've even borrowed an adaptor for free after mine burnt out. The room and cleanness was as expected for this hotel category. The only important setback was the internet connection. It was very slow every day and in one day it was completely off - in all areas of the hotel. The staff informed that there was a technical problem, but they could not fixed it on that day.
13 nachten verbleven in februari 2020
Reactie van Tovela op 5 mrt 2020
Dear Leidimar, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. All your comments are essential to educating our staff about good service. We will ensure your feedback will be given to all. Kind Regards Jacinta Tovela

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2020
Reactie van Jacinta op 19 feb 2020
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Kind Regards, Jacinta Tovela

8/10 – Goed

miguel angel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Tovela op 27 nov 2019
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 – Uitstekend

Felizardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Espectacular
Muito Bom Hotel Aconchegante, acolhedor, pessoal eficiente, simpático, muito limpo, boa comida, bem localizado, com diversas atrações nos arredores. O único ponto menos favorável é o prédio em frente, que tira um pouco da beleza e da vista pra baia. Mas no geral nota 9.9.
5 nachten verbleven in oktober 2019
Reactie van Tovela op 4 nov 2019
Estimado Felizardo, Obrigada por avaliação muito positiva. A confiança que deposita no nosso hotel e staff deixa-nos muito satisfeitos e esperamos continuar a fazer parte das suas viagens futuras. Melhores Cumprimentos, Jacinta Tovela

10/10 – Uitstekend

Rolf Joachim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2019
Reactie van Jacinta op 5 feb 2019
Dear Rolf, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Kind Regards, Jacinta Tovela

8/10 – Goed

miguel angel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I will probably repeat
Good breakfast, clean and big room, good location
2 nachten verbleven in november 2018
Reactie van Jacinta op 27 nov 2018
Dear Miguel, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best Regards, Jacinta Tovela

10/10 – Uitstekend

danut

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Jacinta op 6 nov 2018
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Kind Regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Jacinta op 25 okt 2018
Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Regards, Jacinta Tovela

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Good
4 nachten verbleven in september 2018
Reactie van Jacinta op 9 okt 2018
Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best Regards, Jacinta Tovela

10/10 – Uitstekend

Morten, Fair

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Avenida - best business hotel in maputo
I regard Hotel Avenida as the best value for money in Maputo. Professional staff, good service and good business support conditions. The hotel offers a quiet and professional atmosphere and is located within walking distance from a big variation of restaurants. Also the inhouse restaurant and bar is good. Breakfast buffet is excellent.
4 nachten verbleven in september 2018
Reactie van Jacinta op 3 okt 2018
Dear Morten, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Maputo. Kind Regards

8/10 – Goed

Frans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location.
Beautiful hotel and mostly very friendly staff. Dinner can take a while, but s good when it arrives. Very comfortable room. Bathroom works well with good amenities
2 nachten verbleven in september 2018
Reactie van j op 24 sep 2018
Dear Frans, Thanks for staying with us. We appreciate your feedback! Kind Regards.

10/10 – Uitstekend

K

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, updated recently. Good gym and very Central location. Breakfast is ok and coffee makers in room are great!
6 nachten verbleven in september 2018
Reactie van Jacinta op 24 sep 2018
Dear Guest, Thanks for staying with us. We appreciate your feedback! Kind Regards.

10/10 – Uitstekend

Joao

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Like it. Convenient, good rates
Recently renovated, great staff, great neighbourhood. Convenient for business stays. I've been to Maputo many times
4 nachten verbleven in september 2018
Reactie van Jacinta op 24 sep 2018
Dear Mr. Joao, Thanks for staying with us. We appreciate your feedback! Kind Regards.

10/10 – Uitstekend

YT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was amazing. The staff are even better. From the time I got picked up at the hotel until I checked in and throughout my stay the hotel staff have provided excellent service and were very courteous. Would definitely recommend this hotel.
2 nachten verbleven in augustus 2018
Reactie van Jacinta op 10 sep 2018
Dear Guest Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Maputo. Kind Regards, Jacinta Tovela

8/10 – Goed

Constantin, Balneário Camboriú - Brasil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel nicely located and recently redecorated
4 nachten verbleven in juli 2018
Reactie van Jacinta op 29 aug 2018
Dear Guest, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Maputo

8/10 – Goed

danut

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2018
Reactie van Jacinta op 21 aug 2018
Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind Regards. Jacinta Tovela

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
No value for money
1 nacht verbleven in augustus 2018
Reactie van Jacinta op 21 aug 2018
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very disappointed to hear that you found our service to be below your standards. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards. Jacinta Tovela

8/10 – Goed

Ariel, natania

Positief: Netheid, personeel en service en comfort kamer
Overprice nice hotel
Room good size and clean The hotel is under renovation , continues noise, impossible to stay inside de room between 07:00 to 18:00. Hotel staff do nothing more than apologize. Internet slow.
7 nachten verbleven in juni 2018
Reactie van Jacinta op 4 jul 2018
Dear Ariel. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best Regards, Jacinta Tovela

10/10 – Uitstekend

Prasanna, Johannesburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place, location, good renovation Good rooms. Strongly recommend
1 nacht verbleven in juni 2018
Reactie van Jacinta op 19 jun 2018
Dear Prasanna, Thank you for your feedback. All the best, Jacinta Tovela

10/10 – Uitstekend

Virgilio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Jacinta op 17 apr 2018
Dear Mr. Virgílio. Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Maputo. We look forward to welcoming you back soon! Kind Regards. Jacinta Tovela

10/10 – Uitstekend

Morten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good business hotel
Probably the best business hotel in Maputo in terms of location, service and value for money. Quiet with nice breakfast.
Reactie van Jacinta op 1 mrt 2018
Thanks for staying with us. We appreciate your feedback! Regards

8/10 – Goed

Rolf Joachim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I like it here
Hotel Avenida is always a good choice, good value for money. It is located close to restaurants and shopping malls, with friendly staff and good amenities. I have stayed here before and will definitely stay there again.
6 nachten verbleven in oktober 2017
Dear Mr. Rolf. Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Maputo. Kind Regards Jacinta Tovela

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
muy bien situado y comodo
El hotel está muy bien situado en la zona centro, tiene dos restaurantes (un tailandes y otro internacional Mundos) a 20 metros apenas, tiene un estupendo gimnasio bien equipado. El restaurante es correcto. El personal es excelente y siempre dispuesto a ayudar. Los desayunos muy bien (solamente falta tomate fresco la mayoría de los días). Estuve 11 noches allí. La habitación es bastante amplia, la cama ancha y comoda. Limpieza muy bien. La única pega es la limpieza de la piscina, que tampoco es muy grande, pero se puede nadar. En alguna ocasión el internet no fue todo lo veloz que hubiera deseado, pero puede que sea un problema de mi ordenador. Por lo demás, volvería a quedarme allí si tuviera que regresar a Maputo.
11 nachten verbleven in oktober 2017
Reactie van Jacy op 1 nov 2017
Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Jacinta Tovela

10/10 – Uitstekend

eli

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for your money
Better then I expected a little oldish but rooms were big. Service was excellent. A cozy hotel in the heart of the city. Would return there.
1 nacht verbleven in september 2017
Dear Mr. Eli,, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Maputo. Kind Regards, The Management Jacinta Tovela

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another excellent repeat visit.
I followed my own advice from a previous review and not only stayed but ate in the hotel. It was good advice.
1 nacht verbleven in mei 2017
Dear David, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Regards Rui Viegas General Manager