Een buitenzwembad, ligstoelen bij het zwembad

Beoordelingen van VIP Grand Maputo

4 out of 5
VIP Grand Maputo
Avenida 25 De Setembro, 692, Maputo

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 14 van 85 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 85 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 85 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 85 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 85 beoordelingen" "

8,0/10

Netheid

7,2/10

Personeel en service

8,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

AMU

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the place
3 nachten verbleven in maart 2024
Reactie van GR op 26 mrt 2024
Thank you Amu for your choice, We are happy to provide a good experience. We hope to host you more often soon

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not more than a 3 stars hotel. Needs renovation. In the evening there was some party at the bar and it was very noisy.
1 nacht verbleven in november 2023
Reactie van GR op 15 nov 2023
Dear, Thank you for choosing us. Your comments are important to us, based on it we work to improve our products and services.

10/10 – Uitstekend

Nelson

1 nacht verbleven in december 2022

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in maart 2020

10/10 – Uitstekend

Ines

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
xxx
x
9 nachten verbleven in november 2019
Reactie van Guest Relations op 13 dec 2019
Good day Ms. Ines, Thank you so much for taking the time to review our hotel, your feedback is highly valuable to us. We hope to see you again soon. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cosy and clean. Staff was friendly including at the reception
2 nachten verbleven in november 2019
Reactie van Guest Relations op 11 nov 2019
Dear Guest, Thank you so much for your review, your feedback highly important to us. Our aim to ensure that our guests are comfortable as possible with us during their stay. We are happy to have met your expectations. We hope to see you again soon. Kind Regards,

8/10 – Goed

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019
Reactie van Guest Relations op 29 okt 2019
Good day Mr. Pierre, Thank you so much for taking the time to review our hotel, your feedback is valuable to us. Looking forward to seeing you again soon. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019
Reactie van Guest Relations op 29 okt 2019
Dear Guest, Thank you so much for taking the time to review our hotel, your feedback is valuable to us. Looking forward to seeing you again soon. Kind Regards

8/10 – Goed

Nicolette

Positief: Personeel en service, comfort kamer
4 nachten verbleven in juli 2019
Reactie van Guest Relations op 19 jul 2019
Good day Ms. Nicolette, Thank you for your feedback, we appreciate it as it is of great value to us. You scored our hotel an 8/10, is there anything we could have done better to have gotten a 10/10? Your opinion inspires us to ensure that our guests have a pleasant stay, that is our aim. Looking forward to hearing from you soon. Kind Regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
No wifi available the room
2 nachten verbleven in juni 2019
Reactie van Nilsa Timane op 18 jun 2019
Good Day Sir, Thank you for your precious feedback, we much appreciate the time you dedicated in writing us about your experience at the VIP Grand Maputo. We will verify and take action to restore the internet issue in the room you stayed in. We thank you for choosing the VIP Grand Maputo for your stay and hope to have your preference on your next trip to Maputo.

8/10 – Goed

승원

Positief: Personeel en service
7 nachten verbleven in mei 2019
Reactie van Nilsa Timane op 18 jun 2019
Thank you for your scoring our property and for choosing the VIP Grand Maputo. We look forward to welcome you back in a near future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be nicer with a Gymn. Breakfast didn’t have much variety
2 nachten verbleven in december 2018
Reactie van Nilsa op 22 dec 2018
We would like to thank you for taking the time to advise us about your recent stay at the VIP Grand Maputo, you opinion is important to us, and we will definitively take it under consideration. Season Greetings.

10/10 – Uitstekend

Woong Kyu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
매우 만족 합니다.
4 nachten verbleven in december 2018
Reactie van Nilsa op 22 dec 2018
We much your appreciate your preference and the time you took to write us back. We are glad you enjoyed your stay and expect to have you back at the VIP Grand Maputo.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is my favourite hotel in Maputo good rate for good service. I would like to recommend Expedia more transparency in pricing. In the web page it appears that VIP rate includes breakfast, but in the morning you discover that it doesn't . Is better to correct the web page. I am not so much keen of having huge breakfast in the morning but I don't like to be remembered by the waiters that my rate doesn't include it. Thank you
1 nacht verbleven in december 2018
Reactie van Nilsa Timane. op 17 dec 2018
Good day Sir, Thank you for your review and you choosing the VIP Grand Maputo for your stay. We can understand what your breakfast complaint is about and the issue as been addressed and we hope it can be clarified and we can have the information better displayed on the web page. We wish you a Merry Christmas and Happy New Year!

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2018
Reactie van Nilsa Timane op 17 okt 2018
Dear Guest, Thank you for your feedback and for choosing our services. We hope to welcome you back soon.

4/10 – Matig

Dejm106, South Africa

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel room wasn’t clean. The shower hard mould on the tiles and the shower head was covered in scale. Only a few of the shower head holes let the water through. The room had a sickly smell of wet/damp carpet. The room service was poor after 10pm. It came from the bar and is at best poor snacks. The breakfast wasn’t great but ok at a push. The reception staff were good and the bar looked decent.
2 nachten verbleven in september 2018
Reactie van Nilsa Timane op 1 okt 2018
Dear Mr. Dejm106, Thank you for taking the time to write us this review. I was disappointed to read about your latest experience when staying with us. We extend our deeply apologies for the various situations you reported and will take immediate action to verify how it could be possible as this is not by far our standard. If you are visiting Maputo again, please give us a second chance to change this first bad impression. With the most sympathy,

8/10 – Goed

Huba

Positief: Netheid, personeel en service
Comfortable stay in capital city
Comfortable stay with friendly staff. Close to promenade and many government buildings. Market a short tuk-tuk ride awaw or an easy stroll
3 nachten verbleven in september 2018
Reactie van Nilsa Timane op 1 okt 2018
Thank you for your comment, We are glad you enjoyed your stay and please the pleasure of welcoming you soon. Best Regards,

8/10 – Goed

Heinrich

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
pleased
good but wifi not so good.
1 nacht verbleven in juli 2018
Reactie van Nilsa Timane op 18 sep 2018
Thank you for your precious opinion, we will definitively take it under consideration and work to improve the internet signal in all areas.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018
Reactie van Nilsa Timane, Reservations Manager op 22 aug 2018
Thank you for staying with the VIP Grand Maputo e taking the time to write us your feedback. We hope you enjoyed your stay and give us the pleasure of welcoming you back. We wish you all the best.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is quite old, rooms and bed are small. Bit noisy in the evening.
3 nachten verbleven in augustus 2018
Reactie van Nilsa Timane, Reservations Manager op 24 aug 2018
Firstly i would like to thank you for advising us on your stay at the VIP Grand Maputo. I'm very disappointed to read about your experience during your stay with us and i extend my sincere apology for your experience. I empathize with the points you indicated, regarding the single bed i agree that it is small, a double bed room can be allocated under request and availability. Thank you again.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2018
Reactie van Nilsa Timane, Reservations Manager op 14 aug 2018
Dear Jennifer, Thank you for staying with us and for your precious feedback. It is uplifting to know that we could meet your expectations. we wish you all the best.

6/10 – Redelijk

Hastings, Harare

Nice hotel but requires change of carpets
6 nachten verbleven in juli 2018
Reactie van Nilsa Timane, Reservations Manager op 1 aug 2018
Thank you for your insight Mr. Hastings, your opinion is important to us and we will dedicate our attention to the point you presented. We thank you for your preference and for choosing to stay with the VIP Grand Maputo. Best compliments,

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
VIP GRAND MAPUTO HOTEL
The hotel is a clean, friendly and welcoming one. Nice outside area to sit and relax. Restaurant is clean and inviting however food served is limited in choice but acceptable.
5 nachten verbleven in juni 2018
Reactie van Nilsa Timane, Reservations Manager op 26 jun 2018
Dear Mr. Mark, Your review is important and much appreciated. Thank you for sharing your experience with us and with other travelers. We are pleased to read that you liked the Hotel and the pool and garden areas. Our Hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcome you back to the Hotel in a near future.

8/10 – Goed

Shubhra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good!
Good and reasonably priced hotel. The internet is great in the lobby but not so great in the rooms. The hotel restaurant has limited options but good restaurants are located within walking distance.
6 nachten verbleven in april 2018
Reactie van Nilsa Timane op 24 mei 2018
Thank you for your opinion Mr. Shubhra, it is very important to us. It is rewarding to know that your enjoyed your stay, you must know we are continuously working to improve and better serve you.

8/10 – Goed

Salvatore , Gaborone Botswana

Positief: Personeel en service
Am an usual client of VIP fount it very close to everything and I Like the friendly approach of the workers.
1 nacht verbleven in maart 2018
Reactie van Nilsa Timane op 10 apr 2018
Good day, Thank you for your feedback and for your preference in our services. We will forward your observations to the management and do our best to provide you with a better experience on our next visit.

6/10 – Redelijk

Sean

Positief: Netheid, comfort kamer
Reactie van Nilsa Timane op 10 apr 2018
Tank you.

6/10 – Redelijk

Rob

The wifi did not work in the room and you had to stand by the door in order to get a connection. Service was poor and the food on offer was medicore at best
Reactie van Nilsa Timane op 10 apr 2018
Thank you for your review Mr. Rob, it is an important tool to help us improve and better serve you. Please accept our apologies for the experience, your review will be sent Management on an effort to guarantee e better experience on your next visit.

10/10 – Uitstekend

Alfonso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Improve
Wifi in this hotel is bad and very slow. I couldn’t do any work on my computer in the room. If you are on a business trip I would not recommend this hotel. My wife was there with me and she was so upset that she couldn’t anything without Wifi. Upgrade the system guys. It’s not the first time in Maputo on business trip but to work at this hotel forget internet connections
1 nacht verbleven in november 2017

10/10 – Uitstekend

Theo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2017

8/10 – Goed

Pieter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom, mas oferece pouco pelo preço que cobra
Hotel amplo e moderno, mas poderia oferecer mais conforto e sofisticação pelo preço que cobra. Existem outros hoteis melhores e mais baratos em Maputo! A piscina é grande e a área externa é agradável, apesar dos prédios em construção ao lado do hotel. O restaurante eu achei fraco, com pouquíssimas opções.
1 nacht verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekte forhold
Hotel ok. Har boet der før. Kommer gerne tilbage.

8/10 – Goed

ilse

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Dzunisani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ikke noe hotell å anbefale.

8/10 – Goed

Edward

Positief: Netheid, personeel en service
The stay was pleasant and people wete friendly. We only struggled with language to those who dont understand English.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Great hotel if you are able-bodied
I have stayed here before as it is in walking distance of the firms I need to see. It is not a bad hotel, the service is reasonable and the rooms are comfortable. On my last visit however, an accident left me with a broken leg which needed surgery. The hotel were very good about keeping my room open for me and on my return moved me to a disabled room. This is where the stay fell apart! The hotel has no wheelchair and wheelchair access is very difficult (the ramp in front has cobble tiles, the lift is small and maneouvering around the room is tricky as the furniture doens't leave much space to move around. The disable room is very seldom let out so the safe did not work, the phone did not work (reported it twice!) and there were a few other small issues which they quickly sorted out for me. The staff were very friendly though and keen to help. It is a reasonably good hotel if you are able-bodied, terrible if you are not!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Raul Roberto

Positief: Netheid, personeel en service
Convenient and comfortable
comfortable and convenient

4/10 – Matig

John Petter, Maputo

Positief: Comfort kamer
Negatief: Personeel en service
poor service
Never had so many negative issues. the hotel staff does not have enough training. But first i have to comment on the very nice food quality. the only problem was the training of the waiters. Everything went wrong on this stay; they didnt have my reservation, every time we left room, key dodnt work, houskeeping didnt fill up tea/coffee, the pool was not kept cleen. When we went to the pool, noone made sure we got towels and cushions for the sunbeds. We had to ask for drink service. when they did mistake on bill they couldnt fix it. we had to take it as credit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

PAULA, Maputo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour
Vraiment un très bon séjour,dans un hôtel avec tout le confort moderne, personnel très sympa.

8/10 – Goed

Henry, Cape Town, South Africa

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Complimentary Shuttle Service to/from airport a plus Breakfast average Pity they did not want to give me an invoice because I booked through Hotels.com
Reactie van Nilsa Timane op 19 jul 2016
Good day Sir, We thank you for your comment, we are committed to do always better. Unfortunately we are not able to provide you with the invoice as the payment is made by the Agency and we have to invoice them. Thank you.

8/10 – Goed

HYUNWOONG

Reactie van Nilsa Timane op 8 jul 2016
Good day Mr. Hyunwoong, We thank your staying with us and for your kind rating. Your feedback helps us to provide you a better service on your next stay, hoping to see you back shortly. Regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alt ok

10/10 – Uitstekend

yue

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Johannes Andries, Johannesburg

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Ok Hotel Aircon not working
Airconditioning dit not work,was very very hot Hotel was fully booked and could only get room with Airconditioning working second night

8/10 – Goed

Marco, Lisboa, portugal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boa relação qualidade/preço
Hotel com uma localização muito central, com táxis à porta e boas condições em termos de quartos e áreas comuns. Excelente relação qualidade/preço.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Hotellet ser fint ut, och har ett bra läge men har inte femstjärnig service. Vi valde hotellet bland annat för att de erbjöd transport från flygplatsen, men det funkade inte. Trots att hotellet var i princip tomt lyckades de inte ge oss två rum brevid varandra. I det ena rummet saknades tvål, och vatten och vi blev utkörda ur rummen innan check out-time.