Thank you very much for your feedback and your words. We are happy to see that overall you have enjoyed our hotel but I am sorry if the furniture was not to your liking, something which we are addressing and working on. Looking forward to having you back soon! Warm Regards,Blanca Vidal

Dear Rudolf, Thank you for your review. We were thrilled to read that you had a lovely stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the Hotel that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next months. Taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to welcome you back to our improved hotel! With much appreciation,

Thank you for choosing Hotel Guadalpin Banus and for the kind review. We truly appreciate you taking the time to share your experience with us, and we are thrilled you had a wonderful stay. We look forward to welcoming you back again soon. With kind Regards,

Thank you very much for choosing to stay with us and for taking the time to share your recent experience at Hotel Guadalpin Banus. It is such a delight to read how much you enjoyed our hotel, location and the service our Guadalpin team members were able to provide. We will share your comments with all of our team members and let them know that they made you feel at home. It was a pleasure having you, and we eagerly look forward to making your next stay with us even more special than the last. Warm Regards,

Thank you so much for taking the time to write such a helpful review of your stay. It's always appreciated when we receive your comments We will also bring your comments about the refurbishment to the attention of management at our next meeting. We always strive to take on board guest suggestions, and so we hope that your next stay with us will reflect the improvements we have scheduled in the coming months. We look forward to welcoming you again soon. With kind Regards,

Thank you so much for your very kind words - we look forward to welcoming you back, hopefully, in the not too distant future. In the meantime have a wonderful winter. With kind regards

Thank you for your review. We appreciate every guest review, and take any less favourable rating seriously. If the hotel hasn't lived up to expectations, we apologise, and hope that - should you return - you make us aware of any shortfalls in service or facilities so that we can, hopefully, remedy them whilst you're still a guest. With kind Regards

Thank you for your excellent review of Gran Hotel Guadalpin Banus. We are thrilled to know that you had a pleasant time with us. We pride ourselves on providing exceptional service that makes you feel at home, and we are grateful for your recognition of our friendly team members, and convenient beach location. I We look forward to providing you with the same level of service and unique experiences on your next visit. Warm Regards,

Thank you for your review. We appreciate every guest review, and take any less favourable comments seriously. If the hotel hasn't lived up to expectations, we apologise, and hope that - should you return - you make us aware of any shortfalls in service or facilities so that we can, hopefully, remedy them whilst you're still a guest.

It's always a pleasure to read such nice reviews of our hotel. Thank you very much for taking the time to post something so positive. We hope to see you again soon. Kindest Regards,

Thank you so much for your five star review. We look forward to welcoming you again soon.

Thank you for your review. We appreciate every guest review, and take any less favourable comments seriously. If the hotel hasn't lived up to expectations, we apologise, and hope that - should you return - you make us aware of any shortfalls in service or facilities so that we can, hopefully, remedy them whilst you're still a guest.

First of all we would like to thank you for selecting our Gran Hotel Guadalpin Banús for your holidays in Marbella, and for the time you spent to share such a kind and exhaustive review on your stay. We are glad to read that you had such a nice time with us. We were excited to hear that you felt: everything was great, plus you were comfortable with the staff and location. Many thanks for also highlighting our “italian restuarant”. Our kitchen service works very hard to make everything perfect. Once again, thank you for your visit. We hope that you had a pleasant journey home, and we look forward to welcoming you again soon. With very best regards,

First of all we would like to thank you for selecting our Gran Hotel Guadalpin Banus for your holidays in Ibiza, and for the time you spent to share such a kind and exhaustive review on your stay. We are glad to read that overall you had such a nice time with us. Once again, thank you for your visit. We hope that you had a pleasant journey home, and we look forward to welcoming you again soon. With very best regards,

Dear Guest, We are glad you enjoyed your stay with us. We hope to host you again very soon. Kindest Regards,

Thank you so much for taking the time to write such a helpful and positive review of your stay. It's always appreciated when we receive such positive comments, and we will certainly pass on your possitive comments about the food to the Hotel management. We will also bring your comments about the price of the drinks in the bar to the attention of management at our next meeting. We always strive to take on board guest suggestions, and so we hope that your next stay with us will reflect the improvements we have scheduled in the coming months.

Thank you for your review of our hotel. We will definitely raise your concerns about the room status at our next management meeting. If you're ever our guest again, please don't hesitate to bring any issues to our attention so that we can provide you with resolutions before you go. Kindest Regards,

Thank you for your valuable feedback. We will certainly take your comments on board. I have passed on your points to our management team. Thanks again, and we hope to see you again soon.

Hi Thiemo, Thank you for staying with us and writing a review. It's a pleasure knowing that you have chosen our hotel for your travels to Marbella. We sincerely apologize for any inconvenience during your stay .I would also like to apologize for any service deficiencies. I will share your experience with our team in order to better serve our guests. We hope that you will come back and stay with us next time so you can enjoy the excellent service, amenities, and facilities that you expect and deserve. Kindest Regards,

Dear Karin, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We are glad to hear that you were pleased with our rooms and that we met your expectations regarding a high standard of hygiene. At Gran Hotel Guadalpin Banus we devote a lot of time and effort to the daily cleaning and maintenance of our facilities, and we take pride in knowing that our guests feel comfortable and right at home. We are sorry to read the incidents regarding the maintenance issues, we encourage you to let our receptionist know immediately when something like this happens, so they can provide a solution as soon as possible. Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience. Warmest Regards, Gran Hotel Guadalpin Banus Guest Relation Department.

Dear Annemarie, Thank you so much for sending in a review I’m delighted you had such a great stay. We thank you also for pointing out our hotels great location, which is also one of the many reasons guests choose to return to our hotel regularly having such a wonderful prime situation on Puerto Banus. It is so disappointing to see that the décor wasn’t to your liking; sadly it really isn’t possible to suit everyone’s taste. I hope you don’t leave it too long before you return to our hotel. Best wishes, Gran Hotel Guadalpin Banus Guest Relation Department.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. I am pleased that you had a wonderful stay with us to which you found the views fabulous. We are also thrilled to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. I look forward to meeting with you both on your return stay. Best Wishes, The whole Gran Hotel Guadalpin Banús Team

Dear Julie, We would like to start by thanking you for choosing the Gran Hotel Guadalpin Banus for your holiday and for dedicating the time to leave your positive feedback regarding your stay here on Expedia. Thank you for your favourable remarks on how happy you were with the cleanliness of your rooms. We are so pleased they met with your approval as our guests’ comfort is of utmost importance to us. Thank you also for confirming our staff looked after you well during your stay. I have always said that despite the fantastic location that our hotel enjoys, our dedicated staff still prove to be the biggest asset we have. Their total dedication and hard work are unrivalled and they really are a major contributor to the success of the hotel. They take great pride in their work and try their best daily to ensure that every guest enjoys their time away; they will also be thrilled to hear that you had such a wonderful time and I will make sure your comments are passed on to them. We hope to be able to welcome you back here soon and look forward to your next visit. Our very best regards, All the team at Gran Hotel Guadalpin Banus.

Dear guest, Before anything else, we would like to thank you not only for choosing our Gran Hotel Guadalpin Banus for your summer holiday but also for taking the time to share your kind review with us. The team are delighted that you enjoyed your recent stay with us and found the facilities and service to be excellent throughout. I have passed on your kind comments to the team who have asked to be associated with my thanks for your kind words. Our location is indeed ideal being situated directly on the seafront yet only 10 minutes’ stroll away from the centre of the livelier port, Puerto Banus. We are in fact the only 5* hotel located directly on this seafront. Although we are aware of the age of the building, and in spite of the limitations the structure itself imposes, we do our very best to care for and even cosset it, so as to maintain our hotel in perfect condition: we truly do our utmost to ensure our guests spend their holidays in adequate standards of comfort so that they enjoy a pleasant stay. I would like to thank you for taking the time to write this review, and hope we can welcome you back to the Gran Hotel Guadalpin Banus in the near future. With very best regards from all the team here.

Dear Henk, Thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you all have had such a good time. We see that you have been able to enjoy our excellent location a few minutes from Puerto Banus and the careful attention of our staff. Many guests also let us know how much they appreciate the facilities and the spectacular views of the Mediterranean. We are on the other hand very grateful for the complimentary description of the room we accommodated you in during your stay It is wonderful to hear that the variety and quality of food has exceeded your expectations. We offer an excellent selection and service as we understand how important it is to satisfy each guest’s taste and also how necessary this is to fully enjoy your holiday experience. We are truly honoured that you chose to stay with us and look forward to welcoming you back soon. With very best regards from all the team here. Gran Guadalpin Banus Hotel.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for having chosen our Gran Hotel Guadalpin Banus during your days in Marbella. Your review about the hotel has made our day a bright one. We are very grateful for your posting it on Expedia and sharing it with the community. As you have said, the hotel is very well located, near the beach and in a shopping and entertainment area; we are very fortunate. You can see the beach from some rooms or have a beautiful view over the sea. I am delighted that you had a wonderful stay with us. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. With very best regards from all the team here. Gran Guadalpin Banus Hotel.

Dear holidaymaker, First and foremost, we would like to thank you not only for choosing our Gran Hotel Guadalpin Banus for your April holiday but also for taking the time to share your kind review with us and all the Expedia community. We are very pleased that your room met with your expectations as we try to make sure every detail is taken care of for our guests’ comfort. We strive to keep them in tip top condition, air-conditioned and maintain as a luxurious environment as possible. We pride ourselves on having the best location along this beautiful coastline and with our hotel being only a 15minute stroll away from the port, we really are ideally situated. We are delighted that you had a wonderful stay with us and that the team made you feel welcome from the moment you walked in; that is what it is all about. Best regards, All the team at Gran Hotel Guadalpin Banus