Uitzicht vanuit accommodatie

Beoordelingen van Aurora Bay Resort Marsa Alam

4 out of 5
Aurora Bay Resort Marsa Alam
Jabal Al Rossas, Marsa Alam

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 9 van 37 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 37 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 37 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 37 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 37 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hussien

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Overall rate is 9.5
Everything was fantastic tbh, i recommend that hotel for my friends.. i and my brothers had enjoyed by our condition there .. starting from the reception guy was friendly with us to the housekeeper was so clean and the food is very testy and the chifs are experts .. the only report is gonna be for the animation team and with specific one ( Samy ) was very uncooperative with us he was playing only no egptyian songs and when he sees us dancing with the egyptian song he fastly change the song but the other guys were cooperation .. another report for the bar guy ( Hesham he is fat a little and short) he is so semp i suggest reject him .. but overall rate is 9.5 / 10 i enjoyed and that wasn't my first accommodation there and will not being the last ♥️
4 nachten verbleven in augustus 2023
Reactie van Mohamed op 6 sep 2023
Dear Mr. Hussien,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

8/10 – Goed

hana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tres bon Rapport qualité- prix. Les coraux du côté de la plage du centre de plongée sont fabuleux. La chambre est gigantesque.
4 nachten verbleven in augustus 2023
Reactie van Mohamed op 6 sep 2023
Dear Ms.Hana,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

8/10 – Goed

hana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La chambres est tres grande avec un salon et un coin cuisine. Mais tres étonnant qu'il n'y aucun ustensiles. La télévision ne capte pas de chaines. Sinon , le rapport qualite prix est excellent. Les coraux sont abimés mais on y croise des tortues.
1 nacht verbleven in juli 2023
Reactie van Mohamed Mehanni op 5 aug 2023
Dear Ms.Hana ,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

10/10 – Uitstekend

Simona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Villaggio posizionato su baia splendida. Barrierra coralliba accessibile dalla spiaggia e baia con tartarughe.
14 nachten verbleven in juli 2023
Reactie van Mohamed Mehanni op 30 jul 2023
Dear Ms. SimonaMany thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

10/10 – Uitstekend

Yulia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Estube SUPER,un cuarto magnifico,comodo, limpio! Nada deben mejorar,y muy bien organizado. (solo una cosa dira,menos aguados los jugos)gracias
3 nachten verbleven in juni 2023
Reactie van Mohamed Mehanni op 23 jul 2023
Dear Ms. YuliaMany thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 – Goed

Thoralf

13 nachten verbleven in mei 2023
Reactie van Mohamed Mehanni op 23 jul 2023
Dear Mr. Thoralf Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 – Goed

Mohamed

Reisde met familie
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023
Reactie van Mehanni op 28 mei 2023
Dear Mr.Mohamed,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

6/10 – Redelijk

MOHAMED

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in april 2023
Reactie van Mehanni op 28 mei 2023
Dear Mr.Mohamed,Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards.Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Warmest regards,

8/10 – Goed

Roberta

Reisde met familie
Positief: Netheid, personeel en service
Struttura datata ma curata. Il mangiare c’è da accontentarsi , anche se quello che c’è è cucinato abbastanza bene . Animazione coinvolgente e mare stupendo . Con sabbia e barriera corallina
7 nachten verbleven in april 2023
Reactie van Mehanni op 28 mei 2023
Dear Ms.Roberta,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

10/10 – Uitstekend

Mohamed

3 nachten verbleven in augustus 2021
Reactie van Mohamed Mehanni op 10 jun 2023
Dear Mr.Mohamed , Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

8/10 – Goed

Sameh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق رائع يستحق التجربة اكثر من مرة
فندق جيد جدا والاكل رائع اتمني الافضل منهم دائما لان الفندق والموقع يستحق كنا اصدقاء استمتعنا كثيرا بالنسبة للبحر رائع مليان بالشعب المرجانية الجذابه بالوانها المختلفة والاسماك بمختلف انواعها هذه الزيارة الثالثه لهذا الفندق
4 nachten verbleven in augustus 2021
Reactie van Mohamed Mehanni op 10 jun 2023
Dear Mr. Sameh,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
The hotel is well organised & all staff are so kind, helpful & smiley, the 3 times buffet include many varieties with very good taste, thanks for chefs, really enjoyed the swimming pool with par includes many varieties of beverages & snakes, the gym hall is good & well facilitated, animation team doing a good job but they need to be more supported with other art team especially during evening like the belly dancer whom introducing the show only once weekly. but in general with my family we enjoyed our stay very much.
6 nachten verbleven in augustus 2021
Reactie van Mohamed Mehanni op 10 jun 2023
Dear Sir,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

10/10 – Uitstekend

Mostafa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2021
Reactie van Gamal op 2 aug 2021
Dear Mr. Mostafa Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
I'm so disappointed that tye hotel refuse to gave me a tax invoice with all the paid amount deducting 20% claiming they didn't receive from hotels.com, unfortunately no local call center for hotels.com or direct communication with them except for the auto reply which was not useful
3 nachten verbleven in juli 2021
Reactie van Gamal op 2 aug 2021
Dear Sir Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed, just we wanted to inform you we can not give an invoce becouse you didnt booked with us directly.

8/10 – Goed

Moses

Reisde met familie
Positief: Personeel en service
Needs Service Improvement!!
I was given an out of service room that had nothing in it, not even a tv in living room. No housekeeping service at all. I was promised a bathrobe and never got one!
1 nacht verbleven in juli 2021
Reactie van Gamal op 2 aug 2021
Dear Sir Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed, just we wanted to inform you that we gave you free upgrade to family pool view room

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
La spiaggia ok Camere da ristrutturare Migliorare la cucina
7 nachten verbleven in januari 2020
Reactie van Kareem op 26 feb 2020
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

8/10 – Goed

Antonella, Italia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La posizione della struttura è ottima.. Soprattutto per quanto riguarda la spiaggia che essendo in una baia è molto riparata dal vento e ci si sta veramente bene e ci si può sempre bagnare perché il rife è a distanza... Il personale del servizio taxi che si trova all interno dell hotel è a dir poco spettacolare... Disponibile.. Cordiale.. Parla italiano e aiuta per ogni tipo di problema... L unica grande pecca dell hotel per noi italiani è il mangiare... Bisogna accontentarsi di riso e pane.... Un grande peccato perché altrimenti sarebbe tutto al top..
7 nachten verbleven in december 2019
Reactie van Kareem op 11 jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

8/10 – Goed

Geverifieerde reiziger

7 nachten verbleven in december 2019
Reactie van Kareem op 11 jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pulizia, cibo internazionale ma buono (la pasta era cotta abbastanza bene), personale educato e disponibile, animazione presente con adulti e soprattutto con i bambini. La baia, punto di forza del resort con coralli e pesci a portata di mano. Nel complesso consiglio vivamente di andare all'aurora Bay resort.
7 nachten verbleven in december 2019
Reactie van Kareem op 11 jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima struttura per qualità / prezo camere molto ampie bella la zona piscine spiaggia di terra battuta mare cristallino con fondo sabbioso bevande spesso servite a temperatura ambiente! cibo nella media con altri resort ( non sei in italia )
7 nachten verbleven in november 2019
Reactie van Aurora Bay Resort op 4 dec 2019
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Spiaggia bella con bellissima barriera corallina facilmente raggiungibile. Camere spaziose però sia le camere che il resort invece da ristrutturare
7 nachten verbleven in november 2019
Reactie van Kareem op 11 jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La cosa migliore è sicuramente il personale, molto gentile, disponibile e simpatico, sia del resor sia delle associazoni che ci lavorano all'interno ( Easyway taxi e Duck Superior). Le cose che, a mio avviso, hanno bisogno di più cura sono l'animazione e la varietà del cibo.
7 nachten verbleven in november 2019
Reactie van Kareem op 24 nov 2019
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

10/10 – Uitstekend

GianLuca&Nadia, Italia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vacanza perfetta Grazie mille a tutti , reception sempre molto gentili ,SPA bravissimi e simpatici in particolare Bruno , Spiaggia sempre pulita e sempre disponibili a qualsiasi richiesta , Bar e Ristorante le bevande andrebbero un pochino più fredde , il mangiare buono , siamo in Egitto non a casa !! camerieri simpatici e professionali .Camera pulita tutti i giorni, con una mancia si ha un attenzione maggiore , acqua in bottiglia in camera. Ringraziamo in particolare modo Mohamed che ci ha organizzato la vacanza , dal arrivo in aeroporto a spiaggia Abudabab ,Luxor spettacolare , Grazie a Moji guida in lingua italiana , grazie anche a Monti con Duck Superior per la bellissima escursione nella barriera corallina e tartarughe marine , poi abbiamo fatto escursione in quad con eagle safari bravi tutti. insomma consigliamo questa struttura Grazie !!!
7 nachten verbleven in november 2019
Reactie van Kareem op 19 nov 2019
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personale molto disponibile e gentile. Ottima organizzazione delle attività presso la struttura ed escursioni veramente piacevoli. Ritorneremo sicuramente!
7 nachten verbleven in november 2019
Reactie van Kareem op 19 nov 2019
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service
Mancanza di interesse per i turisti , almeno nel nostro caso. Organizzazione quasi inesistente, non ti vengono incontro.... Almeno per le camera dove eravamo alloggiati trascurata e sporca ecc ecc. E mi fermo qui altrimenti dovrei contare le cose che non vanno.Sicuramente in questa struttura non ci metteremo piu' piede.
7 nachten verbleven in oktober 2019
Reactie van Kareem op 11 nov 2019
Dear guest, Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed. I can advise you however, that your review will be used to consider possible improvements needed and we hope you might give us the chance to show you what we have done. Warmest regards,

8/10 – Goed

Geverifieerde reiziger

7 nachten verbleven in oktober 2019
Reactie van Kareem op 11 nov 2019
Dear guest, Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed. I can advise you however, that your review will be used to consider possible improvements needed and we hope you might give us the chance to show you what we have done. Warmest regards,

6/10 – Redelijk

Makarios

Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in oktober 2019
Reactie van Kareem op 11 nov 2019
Dear guest, Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed. I can advise you however, that your review will be used to consider possible improvements needed and we hope you might give us the chance to show you what we have done. Warmest regards,

6/10 – Redelijk

Sherihan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2019
Reactie van Kareem op 25 jul 2019
Dear Guest Thanks for your valuable comments , and we are looking forward to have another chance with your coming vacation in order to have change this impression about the Hotel .

8/10 – Goed

Mohsen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الاقامه جيده والغرفه جيده لمن يبحث عن الاستمتاع بالطبيعه والبحر والهدوء
5 nachten verbleven in juni 2019
Reactie van Kareem op 25 jul 2019
Dear Guest Thanks for your valuable comments , and we are looking forward to have another chance with your coming vacation in order to have change this impression about the Hotel .

10/10 – Uitstekend

mena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Refreshing Trip
This is my first time to visit marsa alam Beach at this resort it was unique we were swiming with fishes and coral reef is not only in water but also old dried large coral reef surround the beach services nice and comfort and special thanks for Mr.Tamer reception manager Food with good quality but need more options to be added in the menu. .
4 nachten verbleven in mei 2019
Reactie van Kareem op 25 jul 2019
Dear Guest Thanks for your valuable comments , and we are looking forward to have another chance with your coming vacation in order to have change this impression about the Hotel .

6/10 – Redelijk

wael

مرسى علم الخدعه الكبرى الغردقه وشرم الشيخ افضل
في البداية أحب أشكر كل العاملين في اورورا أو اورينتال باي على حسن الاستقبال والتعامل والبشاشة والاحترام اجراءات الاستقبال كانت سريعه وبمجرد الوصول وقبل ميعاد الاستلام التقليدي مع مشروب الترحيب الغرف جيده جدا وهي عبارة عن شقة من غرفة مغلقة بحمام وريسيبش كبير بمطبخ مفتوح ( غير مجهز بمعدات المطبخ ) و تراس المنتجع صف ثان من البحر وله شاطيء خاص في الجهة المقابلة على البحر للأسف على عكس تماما ما سمعت و قرأت من الريڤيوز على جمال الشاطيء وجمال الشعب والأسماك حقيقي ان مساحة الشعب كبيرة وهي بطول الخليج من الناحيتين ولكن للاسف باهته وليست فيها الوان زاهية والأسماك قليلة جدا وصغيرة وليست متنوعه وهذه كانت الصدمه الكبرى بالنسبة لي كمحب لمشاهده الشعب والأسماك فلا أنصح به نهائيا لمحبي الاسنوركلينج والتصوير المائي والاستمتاع بالشعب الملونة والأسماك الملونة المتنوعه وهي مشكلة عامة في مرسى علم اتصدمت بها بعد زيارتي لمعظم مناطق الغطس والاسنوركلينج المشهورة في مرسى علم ( الغردقة وشرم الشيخ لا يفوقهما منطقة في جمال الشعب والوانها الزاهية واسماكها المتنوعه والملونه ) المشكلة الثانية هي أن مياه الحمامات ليست مياه مكررة تكريرا جيدا فهي مالحه ولونها مصفر بعض الشيء وهي هي نفس المياه المستخدمه في مياه حمامات السباحة !!! والتي عرفت بعد ذلك أنها مشكلة عامة في مرسى علم على حد قولهم !! البسينات حوالي عدد ٦ بسين منهم واحد صغير دافيء لايوجد كاتل وشاي وقهوة في الغرفة السناكس متواضع الوجبات في المطعم الرئيسي غير متنوعة ولكن كافية و جيدة الطعم
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in november 2018
Reactie van Mohamed Mehanni op 10 jun 2023
Dear sir,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Average Aurora Bay
Stayed for one night, Hotel was found tired looking with the grounds in need of repair, food was satisfactory, although you have to be quick the buffet/restaurant fills up fast so selection can be limited. Room was big and spacious, and found clean. Don't forget your towel card when checking out, this is a big issue for the Reception, they are very rude and could do with a little etiquette.
1 nacht verbleven in oktober 2018
Reactie van Kareem op 26 okt 2018
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Marsa Alam .; we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

10/10 – Uitstekend

Fabio, Lugano sviyyera

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bel resort, tranquillo con barrierra corralina
Tranquillo molto internazionale, si integra benissimo nelle vacanze in egitto, baia con barrierra corallina, senza onde. possibilità di tante attività extra, escursioni. è impossibile annoiarsi per chi vuole fare. ma ce anche tanta tranquillità per rilassarsi. Ideale per tutti i tipi di persone.
8 nachten verbleven in september 2018
Reactie van Kareem op 3 okt 2018
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Marsa Alam .and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

6/10 – Redelijk

Marco

Positief: Comfort kamer
Non esaltante...
Rispetto ad altre strutture dell'area di Marsa Alam frequentate negli ultimi anni, questa è stata la peggiore. La cucina è particolarmente poco curata sia nella qualità che nella varietà: si sceglie cosa mangiare per esclusione, e resta poco: la solita pasta, il solito riso, il solito pollo, le solite patate. La pulizia delle stanze è accettabile ma non brillante. In bagno ci sono problemi di ritorno di cattivi odori e anche di acque di scarico del lavabo (rilevato anche da altri turisti in altre camere): ma il problema segnalato è stato risolto velocemente. In spiaggia capita che non ci siano lettini e/o materassini per tutti. Per 3 giorni l'acqua della doccia era solo tiepida: ma anche questo problema è stato risolto velocemente. La descrizione della camera prenotata indicava 2 bagni con doccia ma è stata assegnata una camera con 1 bagno: l'ho fatto notare ma non ho avuto riscontri. Il costo è davvero basso per cui trovo sia una struttura consigliabile solo per chi attribuisce all'economicità la prima priorità.
10 nachten verbleven in september 2018
Reactie van Kareem op 6 okt 2018
• Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Marsa ALm.; we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

4/10 – Matig

Traveller, London

Negatief: Netheid, staat van de accommodatie en faciliteiten
Poor resort. Great location for snorkelling.
This hotel is in a perfect location for amazing and sheltered snorkelling on the bay but it is hard to overlook it's many flaws which could so easily fixed for it to become a hotel worthy of the 4* rating. My comments are the same as all the other detractors have noted for years about this hotel but the management don't seem to want to listen or improve - i.e. it is dated, needs refurbishment, the food and drink standards are terrible. The room I had was clean and well serviced but the shower area was not that clean at all. The food is repetitive and very tasteless and the majority of drinks are served warmish and all are in very small and cheap plastic cups. Cold beer and soft drinks should be a given really.......The beach is a short walk which is not an issue but the sun loungers and umbrellas all need some maintenance. If you are prepared to put up with a sub standard resort for the access to great snorkelling then this is for you.
7 nachten verbleven in september 2018
Reactie van kareem op 3 okt 2018
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Marsa Alam .; we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

8/10 – Goed

Mohamed Talaat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice visit
All staff are friendly especially mahmoud, karim at reception gomaa at the restaurant and mohamed Elsh. At the pool
4 nachten verbleven in augustus 2018
Reactie van kareem op 1 okt 2018
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Marsa Alam .and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,