Op basis van 35 geverifieerde beoordelingen
4,7 Hygiëne kamer
4,7 Service & personeel
4,8 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Was a wonderful place to stay. Had issue with washer/dryer and they took care of it right away. Even let me use an unoccupied room to finish the clothes I was washing when machine broke. Our machine was fixed the next day. Absolutely fantastic!!!
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2024
Took a family trip and we absolutely loved this property. It’s so new they are still building. The construction was not a bother, staff was friendly and the whole place was very clean. Ample free parking was a plus. Would definitely return to Maui and stay at this property.
door een geverifieerde reiziger
Geplaatst op 16 mrt. 2024
Clean newer facility, friendly staff, nice pool.
door een geverifieerde reiziger
Geplaatst op 14 mrt. 2024
Great place to stay with the family
door een geverifieerde reiziger
Geplaatst op 4 mrt. 2024
Very clean, staff friendly and helpful. Construction ongoing but we were not in our room often during the day so not an issue. Beautiful property.
Opmerking van Hotelbeheer
4 mrt. 2024 door Myra Sakai- Front Office ManagerHotelbeheer
Aloha! Thank you for taking the time to share your recent experience with us here at Maui Bay Villas by Hilton Grand Vacations Club. Your opinions, comments and feedback experience are greatly appreciated. Thank you so much for your kind words toward our staff. Thank you for choosing to stay with us and I hope in the future we will see you again. Mahalo Nui Loa,
door een geverifieerde reiziger
Geplaatst op 22 feb. 2024
Amazing stay. The hotel is new, so everything is "shining." We stayed in a two-bedroom apartment, and it was terrific. The only concern is that the restaurant at the complex works until 3:00 pm, and after that, you have to go out or call for a food delivery.
Opmerking van Hotelbeheer
4 mrt. 2024 door Myra Sakai- Front Office ManagerHotelbeheer
Aloha! Thank you for taking the time to share your recent experience with us here at Maui Bay Villas by Hilton Grand Vacations Club. Your opinions, comments and feedback experience are greatly appreciated. As we continue to grow, we are exploring more options to make our guest experience more memorable. As we open more inventory this year, the hours of operations and offerings will change as well. Thank you for choosing to stay with us and I hope in the future we will see you again and be able to provide a much more satisfying experience. Mahalo Nui Loa,
door een geverifieerde reiziger
Nice place but flooding + construction = stay away
Geplaatst op 22 jan. 2024 op HotelsThe half of the resort that is completed is nice. Rooms are new, spacious, comfortable and well-appointed. But I wouldn’t stay here again.
First of all, half the resort is still under construction. So there is literally no time you can be at the main pool in the sun without very loud construction noise, except for weekends.
Additionally, South Kihei is known for flooding. This resort is very near a couple points where water flows to the ocean. It rained hard for 24 hours and completely paralyzed the roads around the resort for 4+ days. The result was that every trip that should have been 10 min by car took 20+. And if you wanted to walk anywhere (it’s not a super walkable part of the island), you literally couldn’t get anywhere in less than 45-50 minutes.
It also forced the closure of the ocean side pool, beach and only dine-in restaurant for 4 days, knocked electricity out for 4-6 hours and caused a water main break that disrupted water for 6+ hours. Heck, one night it rained lightly for a few hours and there were huge puddles everywhere blocking traffic around the resort the next morning. This is going to be a huge problem for them until they make serious upgrades to the roads and drainage around the resort
When we asked about being compensated for the serious disruptions to our vacation, we were refunded $100 of the $240 in resort fees we were being charged…. For the pools, restaurant and beach access that we couldn’t actually access for more than 80% of our stay.
door een geverifieerde reiziger uit Charlotte
Geplaatst op 21 jan. 2024
The rooms are perfect and the pool area is abundant. It’s a beautiful property. The issue is there is major construction of additional buildings and the roadway. This causes excessive dirt to blow into the pool area and heavy equipment noise all day. It is not currently a peaceful poolside experience. This is not reflected in the pricing. And though not their fault, the main road closure requires detours and it is not walkable to anything (restaurants, shops, etc.). Be prepared to drive.
door een geverifieerde reiziger
Geplaatst op 20 jan. 2024
Peaceful area. Clean room with amenities.
