Op basis van 283 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,5 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 19 mrt. 2024
The staff at check in was very kind. Helped with my handicap husband to ensure the room was adequate and he was comfortable.
Opmerking van Hotelbeheer
4 apr. 2024 door HIEXHotelbeheer
Thank you
door een geverifieerde reiziger uit Meridian
Geplaatst op 23 jan. 2024
Opmerking van Hotelbeheer
24 jan. 2024 door hiexHotelbeheer
Thank you
door een geverifieerde reiziger
Geplaatst op 21 jan. 2024
When I initially called to cancel my reservation because the hotel.disnt have water the attendant answers the saying only 'hello.' So, I wasnt sure who I called. During my stay multiple times employees were having personal conversations including the use of profanity, and weren't dressed professionally. You would've be able to identify them from a guest in their pj's.There were bugs in my room, hair in multiple towels. The heat had to be on about 82 otherwise the air was cold. Wish I had stayed at the Hampton.
Opmerking van Hotelbeheer
22 jan. 2024 door HiexHotelbeheer
Thanks for the feedback
door een geverifieerde reiziger
Geplaatst op 14 jan. 2024
The hidden fees were astronomical. The heat was not working and they had no one to comw help. I had no water glass or soap to bathe. I had to go downstairs to get a blackwt.
Opmerking van Hotelbeheer
16 jan. 2024 door HIEXHotelbeheer
I am sorry to hear of your bad experiences. Booking through a third party sometimes hidden fees are encountered that's why we suggest to book direct to avoid these. I am not sure about water glass as we have disposable cups near coffee station in all rooms and with the new IHG policies all rooms have shower gel instead of soap bars. Unfortunately extra blankets are only available upon request so I do apologize about that and hope you will visit us again in the future.
door een geverifieerde reiziger
Geplaatst op 1 jan. 2024
Opmerking van Hotelbeheer
16 jan. 2024 door HIEXHotelbeheer
Thank you so much!
door een geverifieerde reiziger
Geplaatst op 31 dec. 2023
The service was great. They were very courteous. The rooms were very clean and well kept. The location is great for just a get away day. I would highly recommend this Property to anyone looking for a "Goodnights Sleep"
Opmerking van Hotelbeheer
16 jan. 2024 door HIEXHotelbeheer
Thank you so much for staying with us
door een geverifieerde reiziger
Geplaatst op 25 dec. 2023 op Hotels
Opmerking van Hotelbeheer
16 jan. 2024 door HIEXHotelbeheer
Thank you so much
door een geverifieerde reiziger
Geplaatst op 23 dec. 2023
Opmerking van Hotelbeheer
16 jan. 2024 door HIEXHotelbeheer
Thank you so much
door een geverifieerde reiziger
Geplaatst op 8 dec. 2023
Opmerking van Hotelbeheer
4 apr. 2024 door HIEXHotelbeheer
thank you
door een geverifieerde reiziger
Geplaatst op 7 dec. 2023
I asked for them to put on my igh card and claimed they couldn't without even trying
Opmerking van Hotelbeheer
8 dec. 2023 door HIEXHotelbeheer
I am so sorry about this. Unfortunately, when booking through a third party agent instead of IHG, you cannot receive benefits or rewards as IHG requires you to book direct to receive these.
