Op basis van 119 geverifieerde beoordelingen
3,2 Hygiëne kamer
3,4 Service & personeel
2,5 Comfort kamer
2,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 28 aug. 2023
Nothing
door een geverifieerde reiziger
Terrible
Geplaatst op 17 aug. 2023 op HotelsThe worst hotel I've been to in my entire life and I'm 49 years old I paid dearly for it but now if they give me a cheap offer I wouldn't go for anything in this world. Dirt everywhere in the bathroom, the dirtiest thing I've ever seen in a hotel, we even found a cockroach. A horrible musty stench. The air was from a window put on improvised and it did not cool at all.
I would not recommend this hotel at all. Terrible atmosphere
Opmerking van Hotelbeheer
18 aug. 2023 door WilliamHotelbeheer
I'm sorry to hear about your negative experience at that hotel. It sounds like you had a truly unpleasant stay, and I understand how frustrating and disappointing that can be. It's essential for hotels to know about areas where they need improvement so that they can take steps to rectify the issues and provide a better experience for future guests. We value your feedback.
door een geverifieerde reiziger
Geplaatst op 13 aug. 2023
Opmerking van Hotelbeheer
18 aug. 2023 door WilliamHotelbeheer
Thank you for taking the time to provide your feedback; it is greatly appreciated.
door een geverifieerde reiziger
Geplaatst op 11 aug. 2023
Overall, this was one of the more disappointing hotels I have stayed at recently. The bed frame looked home-made, the bathroom had no extraction, the hotel airconditioning seemed to be broken and the room had a portable ducted AC unit which meant the windows couldn't close and there was a lot of street noise. This property just feels run down and tired.
Opmerking van Hotelbeheer
11 aug. 2023 door WilliamHotelbeheer
I'm sorry to hear about your disappointing experience at the hotel. Your feedback is valuable, and I appreciate you sharing your concerns. It's disappointing when a hotel falls short of expectations, especially with issues like the bed frame, bathroom ventilation, and air conditioning. It sounds like the property could benefit from some improvements and updates. Your comments about the portable AC unit and street noise are also duly noted. I hope that your next hotel stay will be more comfortable and enjoyable.
door een geverifieerde reiziger
Geplaatst op 8 aug. 2023
Dont have one the stay was pk but the bathroom wasnt that clean
Opmerking van Hotelbeheer
9 aug. 2023 door WilliamHotelbeheer
Thank you for sharing this feedback with us.
door een geverifieerde reiziger
Geplaatst op 23 jul. 2023
Room was tidy and very clean, guest services was speedy and very polite as well
Opmerking van Hotelbeheer
27 jul. 2023 door WilliamHotelbeheer
Thank you for taking the time to share your experince and provide us with positive feedback.
door een geverifieerde reiziger
Geplaatst op 23 jul. 2023
Opmerking van Hotelbeheer
18 aug. 2023 door WilliamHotelbeheer
Thank you for taking the time to provide your feedback; it is greatly appreciated.
door een geverifieerde reiziger
Geplaatst op 27 jun. 2023
It was nice and clean. I waa able to walk to the beach
Opmerking van Hotelbeheer
27 jun. 2023 door WilliamHotelbeheer
Thank you for sharing your exprience with us and providing a 5/5 rating. We are glad you enjoyed your stay and always welcome you back.
door een geverifieerde reiziger
Miami
Geplaatst op 25 jun. 2023 op HotelsNo A/C in a room in Miami? Ordered chicken and waffles and the waffle was a half cooked Leggo my Eggo!!!
Opmerking van Hotelbeheer
27 jun. 2023 door WilliamHotelbeheer
Oh no, that sounds like quite an unpleasant experience! Please reach out to me so that we can work together to make this better. We ensure every experience is a good one.
door een geverifieerde reiziger
Geplaatst op 24 jun. 2023
TODO DE MUY MALA CALIDAD
Opmerking van Hotelbeheer
25 jun. 2023 door WilliamHotelbeheer
We apologize for any dissatisfaction you experienced during your stay at our hotel. We strive to provide a high-quality experience for all our guests, and we take feedback like yours seriously. To assist us in addressing your concerns, could you please provide more specific details about the aspects of the hotel that you found to be of poor quality? This information will enable us to investigate the issues and work towards improvements. We appreciate your feedback and look forward to the opportunity to make it right. Thank you for bringing this to our attention.
