Op basis van 3.233 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,2 Service & personeel
4,3 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 21 feb. 2022
Room was good and clean
Breakfast terrible
WiFi terrible
Swimming pool wasn’t clean
Price quality far from good.
Opmerking van Hotelbeheer
29 apr. 2022 door Fernando Pava | General ManagerHotelbeheer
Thank you for staying with us and for your review.
door een geverifieerde reiziger
Geplaatst op 31 jul. 2021
Opmerking van Hotelbeheer
29 apr. 2022 door Fernando Pava | General ManagerHotelbeheer
Thank you for staying with us and for your review.
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Me hubiese gustado poder usar la piscina ya que me quería meter pero estaban arreglando la área de la piscina espero poder quedarme en otra ocasión y que la piscina esté bella y apta para usarla
Opmerking van Hotelbeheer
24 apr. 2024 door Front Desk TeamHotelbeheer
Apreciamos sinceramente su comentario y lamentamos mucho que su experiencia se haya visto afectada por el mantenimiento en el área de la piscina durante su estancia. Entendemos lo importante que es disfrutar de todas las comodidades de nuestro hotel, y nos disculpamos por cualquier inconveniente que esto haya causado.Nos esforzamos por mantener nuestras instalaciones en las mejores condiciones posibles para el disfrute de nuestros huéspedes, y lamentamos que no hayamos cumplido con sus expectativas en esta ocasión.Tomaremos sus comentarios en serio y trabajaremos para asegurarnos de que en futuras visitas pueda disfrutar plenamente de todas nuestras instalaciones, incluida nuestra hermosa piscina.Esperamos sinceramente tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una experiencia excepcional en todos los aspectos.
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Walkable to my destination. Nice hotel.
Opmerking van Hotelbeheer
24 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that our hotel's convenient location made it easy for you to reach your destination. Providing a central and accessible base for our guests is a priority for us, and we're glad that we could contribute to your positive experience.We're also pleased that you found our hotel to be to your liking. We strive to create a welcoming and comfortable environment for all our guests, and it's rewarding to know that our efforts have been appreciated.
door een geverifieerde reiziger
Geplaatst op 24 apr. 2024
Excellent
Opmerking van Hotelbeheer
24 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your recent stay at our hotel. Providing exceptional service and ensuring our guests have a memorable experience are our top priorities, and we're delighted that we were able to meet your expectations.We appreciate your kind words about our [mention specific aspect praised by the guest, such as room cleanliness, friendly staff, convenient location, etc.]. It's always rewarding to know that our efforts have been noticed and appreciated.Your feedback regarding [mention any areas of improvement mentioned by the guest, such as breakfast options, room amenities, etc.] is invaluable to us, and we will certainly take it into consideration as we continue to enhance our services and amenities.We hope to have the pleasure of welcoming you back to in the near future. Please don't hesitate to contact us if there's anything we can assist you with in the meantime.
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
I couldn’t sleep at all because of noise outside
Need a soundproofing measure
Opmerking van Hotelbeheer
25 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the noise disturbance outside the hotel, which affected your ability to sleep. Ensuring our guests have a comfortable and restful stay is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We appreciate your suggestion regarding soundproofing measures. Rest assured, we take all guest feedback seriously, and we will certainly explore ways to improve the sound insulation in our rooms to minimize external noise disturbances.Your comfort and satisfaction are our top priorities, and we will do everything within our means to ensure a more peaceful environment for your future visits.We hope to have the opportunity to welcome you back and provide you with a much-improved experience.
door een geverifieerde reiziger uit Key West
Geplaatst op 23 apr. 2024
Very convinient area,clean and safe but very noise. Was there for business. Was hard to sleep due to the people partying on the street at 2 am. Everything else were fine.
Opmerking van Hotelbeheer
25 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient, clean, and safe for your stay. Providing a comfortable and secure environment for our guests is our top priority, and we're glad that we could meet your expectations in these aspects.We apologize for the inconvenience caused by the noise disturbance during your stay. We understand how important a good night's sleep is, especially when traveling for business. Please know that we take your feedback seriously, and we will look into ways to address noise concerns to ensure a more peaceful experience for our guests in the future.We appreciate your understanding and patience in this matter. Should your travels bring you back to the area, we would love the opportunity to host you again and provide you with an even better experience.
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Very clean and spacious. Not much amenities.
No dining for lunch and dinner.? Noisy due to the traffic outside.
Opmerking van Hotelbeheer
25 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be very clean and spacious during your stay. Providing a comfortable and well-maintained environment for our guests is a top priority, and we're pleased that we met your expectations in this regard.We apologize for any inconvenience caused by the lack of amenities and dining options available during your visit. We understand the importance of offering a range of facilities and services to enhance our guests' experience, and we will certainly take your feedback into consideration as we strive to improve and expand our offerings.Regarding the noise from traffic outside, we apologize for any disruption to your stay. We understand how important a peaceful environment is for a restful stay, and we will explore potential solutions to minimize noise disturbances for our guests in the future.Your feedback is invaluable to us as we continuously work to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Opmerking van Hotelbeheer
24 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your recent stay at our hotel. Providing exceptional service and ensuring our guests have a memorable experience are our top priorities, and we're delighted that we were able to meet your expectations.We appreciate your kind words about our [mention specific aspect praised by the guest, such as room cleanliness, friendly staff, convenient location, etc.]. It's always rewarding to know that our efforts have been noticed and appreciated.Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to enhance our services and amenities.We hope to have the pleasure of welcoming you back to in the near future. Please don't hesitate to contact us if there's anything we can assist you with in the meantime.
door een geverifieerde reiziger
Geplaatst op 23 apr. 2024
Opmerking van Hotelbeheer
24 apr. 2024 door Front Desk TeamHotelbeheer
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your recent stay at our hotel. Providing exceptional service and ensuring our guests have a memorable experience are our top priorities, and we're delighted that we were able to meet your expectations.We appreciate your kind words about our [mention specific aspect praised by the guest, such as room cleanliness, friendly staff, convenient location, etc.]. It's always rewarding to know that our efforts have been noticed and appreciated.Your feedback regarding [mention any areas of improvement mentioned by the guest, such as breakfast options, room amenities, etc.] is invaluable to us, and we will certainly take it into consideration as we continue to enhance our services and amenities.We hope to have the pleasure of welcoming you back to in the near future. Please don't hesitate to contact us if there's anything we can assist you with in the meantime.
