Starting to feel a little run down with wear showing on furniture. Hem ripped out of one of the sheer curtains. Bedding seems like whatever they could find. Water pooled on floor by toilet. Breakfast is wonderful to have something there but much more limited than on previous stays. Just not as good as previous stays.
Opmerking van Hotelbeheer
17 jan. 2024 door Cyndie, GMHotelbeheer
Hi Teresa,We are due for a soft good renovation this year so hopefully if all goes well, we will be getting new furniture. Breakfast is up to the standards that Hilton states we have to have, we get inspected by Hilton and will lose points if we are missing anything and if we have products out that we are not to have. Thank you for bringing the sheer issue to our attention, that will be a project to get accomplished to go room to room and check all the sheers to get a count so I can order new ones. Thank you for taking the time to let us know how your stay was.