Op basis van 539 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,2 Service & personeel
4,1 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 4 mrt. 2024
Opmerking van Hotelbeheer
8 apr. 2024 door Guest ServicesHotelbeheer
staying with us and hope to serve you again in future.
door een geverifieerde reiziger
Geplaatst op 23 feb. 2024
Our room was very clean and the bed comfortable. We loved the in room Jacuzzi.
Opmerking van Hotelbeheer
23 feb. 2024 door Guest ServicesHotelbeheer
Thank you for taking time in providing feedback. We are so glad to hear about your positive experience. We truly appreciate your business and hope to serve you again in future.
door een geverifieerde reiziger
Geplaatst op 20 feb. 2024
Opmerking van Hotelbeheer
22 feb. 2024 door Guest ServicesHotelbeheer
We are so sorry to hear that your experience did not meet your expectations. We appreciate your time in providing feedback and will work towards improving our services.
door een geverifieerde reiziger
Geplaatst op 11 feb. 2024
Room heater didn’t work.
Opmerking van Hotelbeheer
12 feb. 2024 door Guest ServicesHotelbeheer
We apologize for the inconvenience. Our staff member would certainly be able to accommodate you with a different room in such circumstances. Thank you for taking time and letting us know. Again we apologize for the inconvenience and hope to serve you better in future.
door een geverifieerde reiziger
Geplaatst op 23 jan. 2024
I am trying to get a refund from my "stay" here because the water heater was out so we werr supposed to get a refund. I cant find any way to get
Opmerking van Hotelbeheer
25 jan. 2024 door Guest ServicesHotelbeheer
We are sorry for the inconvenience. Please reach out to Expedia for Refund process, as you paid to the third party and not the hotel. You may want to reference your email from January 9, the day of booking for more information. Thank you
door een geverifieerde reiziger
Geplaatst op 8 jan. 2024 op Hotels
Opmerking van Hotelbeheer
9 jan. 2024 door Guest ServicesHotelbeheer
We appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.
door een geverifieerde reiziger
Geplaatst op 26 dec. 2023 op Hotels
Opmerking van Hotelbeheer
27 dec. 2023 door Guest ServicesHotelbeheer
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.
door een geverifieerde reiziger
Geplaatst op 29 nov. 2023
Nice hotel, i would stay there again. The pool area was well taken care of. The one change i would make is bigger pool towels. The ones provided were the same size as the hand towels just with a blue stripe down the middle to distinguish from the hand towels. Breakfast was served from 6a.m. to 10 a.m. with lots of choices. I really liked the juice machine. Hot scrambled eggs and brown n serve sausage. There was a pancake machine i didnt try it but it looked easy enough for a child to operate. The pillows and beds were very comfortable. I forgot to bring my fire tv but believe i could have used it with their flat screen. They had plenty of channels to choose from.
Opmerking van Hotelbeheer
30 nov. 2023 door Guest ServicesHotelbeheer
We truly appreciate your positive feedback. We did take into consideration and have ordered larger towels. We are so glad to hear about the comfortable beds and pillows and the breakfast experience as well. We look forward to serving you again in the future.
door een geverifieerde reiziger
Geplaatst op 28 nov. 2023
Opmerking van Hotelbeheer
30 nov. 2023 door Guest ServicesHotelbeheer
We truly appreciate your positive feedback. We thank you for choosing to stay with and we look forward to serving you again in the future.
door een geverifieerde reiziger uit St Louis Park
Geplaatst op 20 nov. 2023
Was exactly what we needed. Close to where we needed to go and lots of dining options. Plus very close to downtown Stillwater.
Opmerking van Hotelbeheer
20 nov. 2023 door Guest ServicesHotelbeheer
We truly appreciate your positive feedback. We are so glad to hear about your positive experience. Thank you for staying with us and hope to serve you again in future.
