Een bureau, een strijkplank/strijkijzer, beddengoed
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Beoordelingen van Hotel Moab Downtown

2.5 out of 5
Hotel Moab Downtown
182 S Main St, Moab, UT

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 360 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 345 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 174 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1000 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

jochum

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place in the center of Moab. Carpeting in th room was worn out en did not look clean. No room service on the second day of our stay
2 nachten verbleven in september 2023
Reactie van Missy McNeely, GM op 23 sep 2023
Thank you for taking the time to leave a review. We are sorry to hear that you did not enjoy your experience at Hotel Moab Downtown. Your feedback has been passed along to the appropriate team. We strive to exceed our guest’s expectations, so I can assure you that we take your concerns very seriously. Kind Regards,Missy McNeelyGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, voldoende parkeergelegenheid, nette kamer, vriendelijk personeel.
1 nacht verbleven in november 2019
Reactie van Jasper op 13 nov 2019
Thank you for your wonderful review

8/10 – Goed

wim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019
Reactie van Jasper op 29 okt 2019
Thank you for your wonderful review

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Second chance
We had a room at the front which meant a lot of noise from traffic. Would stay again but not in that room
2 nachten verbleven in september 2019
Reactie van Jasper op 5 okt 2019
Thank you for your review

6/10 – Redelijk

Doki

Positief: Personeel en service, comfort kamer
Valt tegen
Oud hotel, oude kamer waarvan de vloer scheef liep en kraakte. Niet schoon. Beetje vergane glorie. Wij hadden een kamer boven de receptie en niet op de galerij.
2 nachten verbleven in september 2019
Reactie van Rafael op 13 nov 2019
Thank you for your wonderful review

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are very clean and spacious. The pool area is nice too. Very good value for your money.
1 nacht verbleven in augustus 2019
Reactie van Jasper op 7 sep 2019
Thank you for your review

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
decent stay in moab
decent hotel in the centre of Moab close to shopping and restaurants
1 nacht verbleven in augustus 2019
Reactie van Jasper op 7 sep 2019
Thank you for your review

6/10 – Redelijk

Kees, Hoofddorp

Reisde met familie
Positief: Personeel en service, voorzieningen
Prima locatie. Onze kamer aan de straatkant was helaas nog niet gerenoveerd. Prima bedden en wel schoon. Buiten zwembad was goed en warm.
1 nacht verbleven in april 2019
Reactie van Jasper op 26 mei 2019
Thank you for your review

8/10 – Goed

Ranjit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place right in middle of historic town Moab. Easily can walk to all aminities. Easy drive to all three national parks
2 nachten verbleven in april 2024

8/10 – Goed

Karma

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not like the fact that there was no breakfast
3 nachten verbleven in april 2024

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like many hotels out there, this is a pretty standard-looking hotel (bed, TV, table, etc.), except with a bathroom that's roughly twice the size of a standard hotel in this price range. Regardless, the hotel was very clean and comfortable. The front desk staff is also very accommodating -- huge shoutout to Xander for helping us out when we came a day early and for being very nice :) We would definitely stay again if we come by again.
1 nacht verbleven in april 2024

8/10 – Goed

Binh

Reisde met familie
Good location. Clean
3 nachten verbleven in april 2024
Reactie van Missy McNeely, GM op 13 apr 2024
Thank you for taking the time to leave a review!

8/10 – Goed

chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean and great location. If you are looking for trailer parking, unless i missed it, there is very limited or no parking for rigs with trailers. It is an incredible location and pretty quiet.
2 nachten verbleven in april 2024
Reactie van Missy McNeely, GM op 13 apr 2024
Thank you for taking the time to leave a review! We are so sorry about the parking, unfortunately the parking is difficult all throughout Moab.

10/10 – Uitstekend

SuAnn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn’t super fancy, but the bed was comfortable and the room was clean. The staff was really pleasant. Location was in walking distance to restaurants and shops. We’d stay there again.
3 nachten verbleven in april 2024
Reactie van Missy McNeely, GM op 13 apr 2024
Thank you for taking the time to leave a review! We hope you will come back and visit us again soon!

10/10 – Uitstekend

Aye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Missy McNeely, GM op 13 apr 2024
Thank you for taking the time to leave a review!

8/10 – Goed

Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Missy McNeely, GM op 13 apr 2024
Thank you for leaving a review!

8/10 – Goed

David, Springfield

We enjoyed our stay and would stay there again! Awesome restaurant on the property!!
3 nachten verbleven in maart 2024
Reactie van Missy McNeely, GM op 1 apr 2024
Thank you for taking the time to share your experience and for choosing tostay with us while in Moab. We are delighted to learn you enjoyed our accommodations and amenitiesand honored to have earned your trust. We will look forward to welcoming you back.

4/10 – Matig

Bre

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Booked this property as I like to stay somewhere new every time I visit Moab. With it being family owned, I was actually more excited to get away from the commercial route this stay. I definitely regret my decision. The hot tub was closed for maintenance. The heated pool was heated just enough to not be too cold. The ice machines were dirty and didn’t work. There was a weird stench in the parking lot. The heat/ac unit made a super loud grinding noise out of nowhere. The front desk girl was sweet and tried to call a sister property to see if we would be able to use their hot tub. Even their hot tub was closed. Spend the extra money and stay somewhere else. Totally put a damper on our trip. Once it gets dark, the only thing to do in Moab is bar hop and we’re not bar people, so the hot tub is usually our go to. We hung out in our room most of the evening. Very anticlimactic stay to say the least.
Reactie van Missy McNeely, GM op 1 apr 2024
Thank you for taking the time to write a review for us. Although it is difficult to hear the not so great stuff, we appreciate you sharing your experience so that we can improve moving forward. Should you decide to stay with us again, please reach out to me so that I can make sure we take great care of you!

4/10 – Matig

James

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This is a very nice cabin. Style, decor and trees. The bad; do not list you have WiFi if it is "spotty" or intermittent. I was never able to connent in my 4 night, 5 day stay. The noise from nearby roadway is intense until early morning hours. Even with ear plugs, no sleep.
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 1 apr 2024
Thank you for reaching out to us. We are a hotel and we don't have cabins, your booking at our hotel was only for a night not 4 nights I think you may have the wrong property.

8/10 – Goed

HIEU

Positief: Netheid, personeel en service
Internet not working in my room, 1106
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 1 apr 2024
First and foremost, thank you for taking the time to share your feedback with us.We would like to express our apologies that you had a negative experience in our hotel.Kindly be advised that have taken note of this review and it will be passed on to the appropriate department.

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 1 apr 2024
Thanks for leaving a review!

4/10 – Matig

Tawnya

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Feels really dirty upon walking in and the smell. Old motels will do that. They don't offer cots if you have extra ppl. We had (6 with our 4 kids)There was a hole in the ceiling in one part of the room outside the bathroom, paint peeling in the batbroom. No fan in the bathroom (1st floor) and mold above the shower. Definitely an old motel but they could use some decent repairs. We did get "upgraded" to the second floor, but the moisture in the air in the bathroom even with the fan doesn't do well. Even on moderately warm showers, the walls were wet. Pool was closed for maintenance which i didnt see when booking. If/ when we back we will stay else where. Staff was great besides that!
4 nachten verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for taking the time to leave a review. We are sorry to hear that you did not enjoy your experience at Hotel Moab Downtown. Your feedback has been passed along to the appropriate team. We strive to exceed our guest’s expectations, so I can assure you that we take your concerns very seriously. Kind Regards,Missy McNeelyGeneral Manager

6/10 – Redelijk

Rich

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice Enough basic hotel. Centrally located. However, two of the three nights the neighbors dog was whining. I had to call twice. It didn’t solve the issue. I went to bed with earplugs in. It’s too bad. The manager On duty wasn’t able to do anything
3 nachten verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for taking the time to write a review for us. Although it is difficult to hear the not so great stuff, we appreciate you sharing your experience so that we can improve moving forward. Should you decide to stay with us again, please reach out to me so that I can make sure we take great care of you!Thank you,Missy McNeelyGeneral Manager

8/10 – Goed

Lance

Reisde met familie
Positief: Netheid, personeel en service
The property is located in a convenient spot for walking to eat and shop. I was told they had secure bikes storage before I booked only to find that anyone could gain access to the bike storage room so was not able to use it. We were told they had a pool and hot tub but they were closed for maintenance the entire week. Overall it was no big deal and we felt it was a good value for the cost.
5 nachten verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for taking the time to leave a review! We are sorry your stay was less than perfect! Our bike storage is secure. The front desk are the only ones that have access to it and we have a tag system that has to match in order for someone to retrieve a bike.

10/10 – Uitstekend

Margie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thanks for taking the time to leave a reveiw!

6/10 – Redelijk

Shana

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The pool was closed
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for leaving a review! We are so sorry the pool was closed. It is a seasonal pool and we were having some issues wit it.

10/10 – Uitstekend

Kristin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My kids and I just needed a place to stay for the night to break up a long drive home. The room was clean and spacious. Only thing that was a downfall was the smell of the room. You certainly know the room is clean because of the overwhelming smell of cleaning chemicals. We tried having the windows and door open to try to air out the smell, but no luck. Those sensitive to these smells probably would not be able to brush it off as it is rather strong.
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for taking the time to leave a review! We are sorry your stay was less than perfect!

10/10 – Uitstekend

Daniel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
close to down town
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for taking the time to leave a review!

10/10 – Uitstekend

Nina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cassandra was super sweet and helpful.
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 25 mrt 2024
Thank you for leaving a review! Cassandra is great!

10/10 – Uitstekend

William

1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 13 apr 2024
Thank you for taking the time to leave a review!

10/10 – Uitstekend

Rose

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a quick stop. We spent one night here. We enjoyed our stay. It was a short drive the next morning to Arches National Park. The shower in our room was fantastic and relaxing after driving 12 hours that day. The room was big and the beds were super comfy. We had a room with a balcony which the staff made sure we knew if we went out to bring our keys cause it does lock. The only downside was the parking. We had to park far from where our room was due to the parking lot being very small and tight. But overall great experience and the staff made sure to check when we would arrive because we had not arrived by 9 and they close the lobby at 11 pm so they wanted to make sure we knew the necessary steps in case we didn’t make it by then.
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 11 mrt 2024
Thank you for taking the time to leave a review! We are so glad you enjoyed your stay, we hope you will visit us again soon!

4/10 – Matig

win

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Missy McNeely, GM op 14 mrt 2024
Thank you for taking the time to leave a review! I am so sorry your stay was less than perfect!

2/10 – Ontzettend slecht

John

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
There were bed bugs in the room, they bit me all night, it was a really scary experience that I don't recommend to anyone.
1 nacht verbleven in maart 2024
Reactie van Missy McNeely, GM op 11 mrt 2024
Thank you for taking the time to leave a review! We have had our pest control come in and look at this room and there are no signs of bed bugs in that room. However, we are already starting to see the Elm Seed Bugs arrive early than normal. The Elm Seed Bug is the newest nuisance pest. They are a completely harmless bug. They enter homes and buildings in numbers. They are not a health threat. They do not feed on stored food, furniture, clothing or building structures. We would encourage you to find more information online by searching Elm Seed Bugs. We strive to exceed our guest’s expectations, so I can assure you that we take your concerns very seriously. Kind Regards,Missy McNeelyGeneral Manager

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent price and close to everything
3 nachten verbleven in maart 2024
Reactie van Missy McNeely, GM op 11 mrt 2024
Thank you for taking time to leave a review!

10/10 – Uitstekend

Rick

Positief: Staat van de accommodatie en faciliteiten
Great place to stay in Moab
1 nacht verbleven in maart 2024

8/10 – Goed

Jackie

Reisde met partner
There is a lot of construction happening. The pool and rooms are in need of being updated.
Reactie van Missy McNeely, GM op 11 mrt 2024
Thank you for leaving a review! We apologize for any construction that was going on as we are updating some of our rooms!

4/10 – Matig

Denise

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
2 star at best! Property and rooms are broken down and tired. The cleaning crew never cleaned my room in 3 days, I had to go find her for needs. The bed had a sharp frame support sticking out many inches n the side of bed that I kept hitting my ankle on (ouch). No hot water in 4 days (warm at best). Hot tub was closed! Also no bikes in room (seriously?). This was not worth the money. Good location and close to food and shopping with plenty of parking.
3 nachten verbleven in november 2023
Reactie van Missy McNeely, GM op 21 nov 2023
Thank you for taking the time to leave a review. We are sorry to hear that you did not enjoy your experience at Hotel Moab Downtown. Your feedback has been passed along to the appropriate team. We strive to exceed our guest’s expectations, so I can assure you that we take your concerns very seriously. Kind Regards,Missy McNeelyGeneral Manager

8/10 – Goed

Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in november 2023
Reactie van Missy McNeely, GM op 21 nov 2023
Thank you for taking the time to leave a review!

2/10 – Ontzettend slecht

Robert

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Missy McNeely, GM op 16 nov 2023
Thank you for leaving us a review! We are very sorry that you had a terrible experience at the Hotel Moab Downtown! Next time, please stop by the front desk so we can address any issues you have.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location in Moab to walk to bars, restaurants, and shops. Nice being able to park right outside your room.
2 nachten verbleven in november 2023
Reactie van Missy McNeely, GM op 14 nov 2023
Thank you for leaving a review! We hope you will visit us again soon!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfectly good hotel
1 nacht verbleven in november 2023
Reactie van Missy McNeely, GM op 8 nov 2023
Thank you for leaving us a review!

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Missy McNeely, GM op 8 nov 2023
Thanks for leaving a great review!

10/10 – Uitstekend

Chris

1 nacht verbleven in november 2023
Reactie van Missy McNeely, GM op 24 nov 2023
Thank you for taking the time to leave a great review! We hope you will come back and visit us again soon!

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location right in the middle of town with super staff Great value for the money Make sure you get a room in the back of the property
3 nachten verbleven in oktober 2023
Reactie van Missy McNeely, GM op 30 okt 2023
Thank you for taking the time to leave a great review!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
🙋‍♂️😎
Excellent prrfect for our need to sleep shower and enjoy
2 nachten verbleven in oktober 2023
Reactie van Missy McNeely, GM op 30 okt 2023
Thank you for leaving a review! We hope you will visit us again!

8/10 – Goed

Sandy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Missy McNeely, GM op 30 okt 2023
Thank you for leaving a review!

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Missy McNeely, GM op 30 okt 2023
Thanks for taking the time to leave a review!

10/10 – Uitstekend

Tammy

1 nacht verbleven in oktober 2023
Reactie van Missy McNeely, GM op 21 nov 2023
Thank you for taking the time to leave a great review!

6/10 – Redelijk

Ladybird

1 nacht verbleven in oktober 2023
Reactie van Missy McNeely, GM op 16 nov 2023
Thank you for leaving us a review! We hope you will visit us again soon!

2/10 – Ontzettend slecht

Charlotte

1 nacht verbleven in oktober 2023
Reactie van Missy McNeely, GM op 27 okt 2023
First and foremost, thank you for taking the time to share your feedback with us.We would like to express our apologies that you had a negative experience in our hotel.