Dear Helga,Thank you very much for taking the time to share your glowing review of your recent stay with us. We are thrilled to hear that you had a fantastic experience and awarded us a perfect score of 5 out of 5. Your satisfaction is our utmost priority, and we are delighted that we were able to meet and exceed your expectations.We truly appreciate your kind words and are thrilled that you enjoyed your time at our hotel. Your feedback means a lot to us and serves as encouragement for our team to continue providing excellent service to all our guests.It was a pleasure to have you as our guest, and we hope to welcome you back for another memorable stay in the future.Best regards,Zuzanna Stepien Deputy Manager Gloria Palace Amadores Thalasso&Hotel****

Dear Helga,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Nanda,Thank you for your kind words and positive feedback about your recent stay at Gloria Palace Amadores Thalasso&Hotel****. We are delighted to hear that you had a very good experience and that you found our staff friendly, the food delicious, and the rooms nice, especially with the sea view.Your satisfaction is our priority, and we appreciate you taking the time to share your positive impressions. If there's anything specific you loved or any suggestions you may have for further improvement, please feel free to let us know.We look forward to the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Helga,Thank you for such positive feedback after your stay at Gloria Thalasso & Hotels.It would be an honor for us to seeing you again in our hotel and to make your rest time as pleasant as possible.Best regards, Alberto FrenicheGloria Palace Amadores Thalasso & Hotel ****Director/Manager

Dear HelgaI appreciate your feedback, which is very important for us in order to improve our service and maintain the standards.It is a great pleasure that you enjoyed your recent stay with us and that you are especially commenting on the excellent staff and that you recommend the food.

Dear Guest, Thank you truly for visiting us and, of course, for your review. Thousands of visitors stay with us each year but we still feel as happy as the first day when a client lets us know that their time in the hotel was great. We would like to thank you for the trust that you put in us. We truly hope to have a chance to host you again in the future. Kind regards, Arian Cabrera Assistant Manager Gloria Palace Amadores Thalasso&Hotel****

Dear Guest, Thank you for choosing Gloria Palace Amadores Thalasso & Hotel **** and sharing your honest rating. We deeply regret that we did not meet all your expectations as customer satisfaction is of utmost importance for us. We would be more than grateful if you could give us another chance in the future. Kind regards, Zuzanna Stepien Guest Relations Manager Gloria Palace Amadores Thalasso & Hotel****

Dear Guest, thank you for your recent visit and for taking time to share your feedback with us. We are happy to see that you enjoyed our location and facilities. As per your improvement remarks, we will take them into account in the future. We hope you will visit us again and we will be able to give you great holiday experience. Kind regards, Zuzanna Stepien Guest Relations Manager

Dear Guest, Thank you for your recent visit to our Hotel and such a feedback on Hotels.com. We are happy to read that you enjoyed our hotel ("Prachtig hotel. Geweldige ligging. Goed eten .Perf") The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, delight and satisfy our guests. If you have any doubts or questions, we remain at your full disposal for anything you may need. We are looking forward to host you again soon. Kind regards, Lidia Noda Gloria Palace Amadores Thalasso & Hotel**** Hotel Manager.

Dear Guest, We would like to thank you for visiting us recently and rating us. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****. We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal. Kind regards, Zuzanna Stepien Guest Relations Manager Gloria Palace Amadores Thalasso&Hotel****

Dear Guest, Thank you for staying at Gloria Palace Amadores Thalasso & Hotel**** and the time that you spent sharing your experience with other guests. We are very glad to read that you enjoyed your stay with us. The whole Gloria team would be glad to welcome you again in your next holidays in Gran Canaria. Best regards, Arian Cabrera Manager's Assistant Gloria Palace Amadores Thalasso & Hotel****

Dear Guest, We would like to thank you for giving us such a good score on Expedia.com. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****("Kamers zijn ruim en met een prachtig uitzicht op de zee en de zonsondergang. Het is een pet-friendly hotel maar je hondje mag niet op de publieke plaatsen van het hotel : restaurant, lobby, zwembad, terras, enz. Maar het personeel is gek op hondjes !") We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal. Kind regards, Lidia Noda. Gloria Palace Amadores Thalasso&Hotel**** Hotel Manager.

Dear Anny, Many thanks for the excellent review posted recently on Hoteles.com and for taking the time to share your experience. It is nice to hear that you enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you received from the Gloria Thalasso & Hotels team was so well received. We do hope that you will stay again with us and please do not hesitate to contact us at any time if we can be of assistance. Kind regards, Lidia Noda. Gloria Palace Amadores Thalasso & Hotel**** Manager.

Dear Marco, Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel****, and the time that you have spent sharing your experience on Expedia.com. We are very pleased to read that you enjoyed at the hotel ("groot hotel met ruime kamers. mooie infinity "). Once again thank you for your feedback and I´ll be at your disposal if I may be of your assistance in a future occasion. Sunny regards, Lidia Noda 2nd Manager. GLORIA Palace Amadores Thalasso & Hotels****

Dear Geir,Thank you for your perfect rating of 5 out of 5 and for taking the time to leave your feedback on Expedia. We are thrilled to hear that you enjoyed your stay with us.We will share your praise with all of our staff, who strive tirelessly to provide exceptional service to our guests. Your satisfaction is our top priority, and we are delighted that you had a positive experience with us.We look forward to the pleasure of welcoming you back to the Gloria Palace Amadores Thalasso&Hotel**** in the future. If you need any further assistance or have any other comments, please feel free to reach out to us.Warm regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Sehr geehrte Andrea,vielen Dank für Ihr Feedback bezüglich Ihres Aufenthalts bei uns. Es tut uns aufrichtig leid zu hören, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat. Es freut uns jedoch zu hören, dass Sie den Ausblick von Ihrem Zimmer genossen haben.Es ist bedauerlich zu hören, dass Sie das Verhalten unseres Personals als unfreundlich empfunden haben, insbesondere an der Rezeption. Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass unser Team entsprechend geschult wird, um sicherzustellen, dass sich solche Vorkommnisse nicht wiederholen.Wir möchten uns aufrichtig bei Ihnen entschuldigen und hoffen, dass Sie uns in Zukunft eine weitere Gelegenheit geben, Sie von unserem Service zu überzeugen.Mit freundlichen Grüßen,Zuzanna Stepienstellvertretende GeschäftsleiterinGloria Palace Amadores Thalasso&Hotel****

Estimada Paula,Muchas gracias por evaluarnos de forma tan positiva. Nos llena de orgullo saber que ha tenido una estancia maravillosa en Gloria Palace Amadores Thalasso&Hotel**** .Estamos a su disposición para lo que necesite y esperamos que podamos volver a recibirle en el hotel pronto.Atentamente,Zuzanna StepienSubdirectoraGloria Palace Amadores Thalasso&Hotel****

Estimada Paula,Muchas gracias por evaluarnos de forma tan positiva. Nos llena de orgullo saber que ha tenido una estancia maravillosa en Gloria Palace Amadores Thalasso&Hotel**** .Estamos a su disposición para lo que necesite y esperamos que podamos volver a recibirle en el hotel pronto.Atentamente,Zuzanna StepienSubdirectoraGloria Palace Amadores Thalasso&Hotel****

Dear Guest,We would like to thank you for rating us so high. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære Roar,Takk for din tilbakemelding angående ditt opphold. Vi setter pris på din vurdering på 8 av 10 og er glade for å høre at du fant sengene komfortable og hotellet godt vedlikeholdt med høy standard.Det er flott å vite at du satte pris på mangfoldet av nasjonaliteter og at frokosten var tilfredsstillende. Vi tar også notis av din kommentar om lydighet på rommene, og vi beklager eventuelle ulemper dette kan ha forårsaket.Vi setter stor pris på tilbakemeldingene fra våre gjester, da det hjelper oss med å forbedre våre tjenester. Hvis det er noe spesifikt du vil fremheve eller om det er ytterligere kommentarer du ønsker å dele, vennligst gi beskjed.Vi håper å ønske deg velkommen tilbake ved en annen anledning.Vennlig hilsen,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Bernard,Thank you for choosing to stay at our hotel. We appreciate your visit, and we hope you had a wonderful experience.If there's anything specific you enjoyed or any feedback you'd like to share, we would love to hear from you.Looking forward to welcoming you back in the future.Best regards,

Dear Jessica,Thank you for choosing our hotel and for sharing your feedback. We appreciate your positive comments about the pool area and the excellent service provided by the cleaning and restaurant staff.However, we sincerely apologize for the challenges you faced with the reception staff and the misinformation provided during your stay. We take your feedback seriously and will investigate the matter to ensure such incidents do not happen in the future. Your experience does not align with the level of service we aim to provide, and we are truly sorry for any inconvenience caused.If there's anything more you would like to share or discuss, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back in the future with an improved experience.Thank you for your visit.Best regards,

Dear Tara,We extend our heartfelt gratitude for choosing our hotel, and we are thrilled to receive your fantastic feedback! Thank you for acknowledging our friendly and hospitable staff, the beautiful sea views from every room, and the plentiful and excellent-quality food options.We are delighted to hear that your overall experience was faultless. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another amazing stay in the future.Thank you again for your visit.Warm regards,

Dear guest,Thank you for taking the time to share your feedback with us. We appreciate your positive comment about our hotel. However, we sincerely apologize for the inconvenience you experienced with the sunbed reservation issue.We understand the importance of a relaxing experience by the pool, and we regret that the situation with guests reserving sunbeds caused frustration. We will take your suggestion into consideration and explore ways to address this matter, such as providing clearer information or implementing measures to prevent early sunbed reservations.We value your input, as it helps us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Marit,Thank you for taking the time to share your feedback following your recent stay at Gloria Palace Amadores Thalasso&Hotel****. We appreciate your insights, and we apologize for any inconveniences you may have experienced.Your comments regarding the need for modernization, particularly in the gym, and the challenges in the dining area have been duly noted. We strive to provide a comfortable and enjoyable experience for all our guests, and your observations are crucial for our ongoing efforts to enhance our facilities and services.We regret that your recent experience did not meet the standards set by Gloria Royal in 2022. Please rest assured that we take your feedback seriously, and our management team will review the issues you've highlighted to implement necessary improvements.We sincerely hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære Jantinus,Takk for ditt besøk hos oss. Vi setter pris på din tilbakemelding og håper du hadde en fantastisk opplevelse. Vi ser frem til å ønske deg velkommen igjen i fremtiden.Med vennlig hilsen,

Dear Joanna,Thank you for choosing our hotel and taking the time to provide us with your valuable feedback. We appreciate your kind words about our lovely hotel and its convenient location.I sincerely apologize for the inconveniences you encountered during your stay. Your feedback is crucial to us, and we want to assure you that we take your concerns seriously.We have already informed the relevant teams about the issues you raised, and immediate measures are being implemented to address and rectify the situations. We understand the importance of providing a seamless experience for our guests, and we are committed to making the necessary improvements.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,

Dear David,Thank you sincerely for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed the spacious bedrooms and the breathtaking sea views.We appreciate your honest comments about the bathroom arrangements, and we will certainly consider them as we strive to enhance our guests' experiences. Your insight is invaluable.We look forward to welcoming you back in the future. If there's anything specific you'd like us to address for your next visit, please don't hesitate to let us know.Best regards,

Dear Torgils,Thank you for your continued loyalty and for taking the time to share your positive experiences with us. We are delighted to hear that you have enjoyed your stay on numerous occasions, appreciating the excellent service, cleanliness, and diverse dining options, including the delightful breakfast and new dinner experiences.It is wonderful to know that you have taken pleasure in the large and beautiful pools on the top with a stunning view of the vast ocean. Our team is committed to providing memorable moments, and we are thrilled that you found your room spacious with a captivating view of the sunset.We look forward to welcoming you back on your future visits. If there is anything specific you would like to share or suggest for an even better experience, please feel free to let us know.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære Jens Helge,Vi ønsker å uttrykke vår dype takknemlighet for ditt besøk til vårt hotell.Det var en glede å ha deg som gjest, og vi setter stor pris på den høye vurderingen du har gitt oss.Vi streber alltid etter å gi våre gjester en minneverdig opplevelse, og din støtte motiverer oss til å fortsette å levere førsteklasses service.Takk igjen for at du valgte vårt hotell. Vi ser frem til å ønske deg velkommen tilbake i fremtiden!Med vennlig hilsen,

Kjære kunde,Vi vil gjerne takke deg veldig for besøket ditt på hotellet vårt.Det var en glede å ha deg som gjest, og vi håper du hadde et hyggelig opphold.Hvis det er noe annet vi kan gjøre for deg, ikke nøl med å gi oss beskjed.Takk igjen og vi håper å ønske deg velkommen snart!Med de beste ønsker,

Dear Guest,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Gianni,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Tonje,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære kunde,På vägnar av hela teamet vill vi uttrycka vår djupa tacksamhet för att du valde att bo hos oss under din vistelse.Det gläder oss att höra att du uppskattade den fantastiska utsikten och den nära närheten till strandpromenaden, staden och stranden. Våra stora och vackra infinitypooler är en av våra stoltheter. Det är alltid underbart att kunna sitta ute på terrassen vid både frukost och middag.Vi noterar och tar till oss dina kommentarer om frukostbuffén och matutbudet. Vi strävar alltid efter att förbättra och diversifiera våra alternativ för att säkerställa en mer varierad och exklusiv matupplevelse för våra gäster.Din åsikt är värdefull för oss, och vi är tacksamma för att du delade dina tankar. Vi ser fram emot att välkomna dig tillbaka för en ännu bättre upplevelse i framtiden.Tack igen för ditt besök hos oss.Vänliga hälsningar,

Kära kund,Vi vill ta tillfället i akt att tacka dig för att du valde att bo hos oss på vårt hotell. Ditt besök är mycket värdefullt för oss och vi uppskattar att du delade dina erfarenheter med oss.Vi beklagar djupt att du upplevde svårigheter med vårt personals engelska och att du fick missvisande information. Detta är inte den standard vi strävar efter, och vi ska se till att vidta åtgärder för att förbättra kommunikationen och förståelsen mellan vårt team och våra gäster.Vad gäller matkvaliteten, beklagar vi om den inte levde upp till dina förväntningar. Vi tar din feedback på största allvar och kommer att utvärdera och förbättra vårt matsortiment för att säkerställa en mer tillfredsställande gastronomisk upplevelse för våra gäster.Vi värdesätter din input enormt och vi hoppas att du ger oss möjligheten att göra upp för dessa brister. Om du överväger att återvända till vårt hotell, ber vi dig vänligen att kontakta oss i förväg så att vi kan förbereda och göra ditt nästa besök ännu mer minnesvärt och behagligt.Tack igen för att du valde vårt hotell och för din ärliga feedback. Vi ser fram emot att välkomna dig tillbaka och ge dig en förbättrad upplevelse.Med vänliga hälsningar,

Kjære kunde,Vi ønsker å rette en stor takk til deg for besøket ditt på hotellet vårt. Det gleder oss å høre at du satte pris på fasilitetene våre, spesielt svømmebassengene, terrassen og den fantastiske havutsikten.Vi er glade for at du nøt de flotte svømmebassengene, både for barn og voksne, selv om vi beklager ulempene du opplevde ved barnebassenget. Vi tar dine kommentarer om musikknivået og situasjonen ved top-bar-terrassen på alvor, og vi vil se på måter å forbedre disse områdene for fremtidige gjester.Det er gledelig å høre at det voksne bassenget og terrassen med havutsikt skapte en rolig og behagelig atmosfære for deg. Vi setter stor pris på at du delte dine observasjoner om rommet og servicen, da dette hjelper oss med å kontinuerlig forbedre opplevelsen for våre gjester.Vi setter pris på dine tilbakemeldinger, og det er vårt håp at du vil velge å besøke oss igjen. Vennlig hilsen,

Kjære Tore,Takk for at du valgte å bo hos oss. Vi setter stor pris på ditt besøk og håper du hadde et hyggelig opphold.Vi ser frem til å ønske deg velkommen tilbake ved en annen anledning.Med vennlig hilsen,

kjære kunde,Først og fremst vil vi takke deg for ditt besøk på hotellet vårt. Vi setter pris på at du tok deg tid til å dele dine erfaringer med oss, selv om det dessverre ikke var slik vi hadde håpet.Vi beklager oppriktig for de utfordringene du opplevde under oppholdet ditt, spesielt med hensyn til rommet og servicen du mottok. Din tilbakemelding er svært verdifull for oss, og vi tar den på alvor. Vi beklager dypt at rommet ikke oppfylte forventningene dine og at du ikke fikk den kvaliteten på oppholdet du hadde betalt for.Vi forstår at det var mange uheldige hendelser, og vi ønsker å forsikre deg om at vi tar skritt for å rette opp i disse situasjonene og forbedre kvaliteten på tjenestene våre. Hvis du bestemmer deg for å gi oss en ny sjanse i fremtiden, vil vi gjerne gjøre alt vi kan for å gi deg en positiv opplevelse. Vennligst kontakt oss direkte hvis du vurderer å returnere, slik at vi kan sikre at ditt neste opphold er betydelig bedre. Takk igjen for dine kommentarer, og vi håper å ha muligheten til å gjenvinne tilliten din i fremtiden. Vi setter pris på deg som gjest, og vi ønsker deg alt godt.Vennlig hilsen,